Applying Quality Management In Healthcare

Author : Diane L. Kelly
Publisher : Unknown
Page : 0 pages
File Size : 52,7 Mb
Release : 2011
Category : Health services administration
ISBN : 1567933769

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Applying Quality Management in Healthcare by Diane L. Kelly Pdf

Quality management is a complex process, especially in healthcare. Managers in today's environment need more than just an understanding of the historical concepts of quality. They need to understand how to achieve quality within the structure and relationships of the complex system of a healthcare organization. In this new third edition, Kelly has enhanced the content to promote an understanding of systems thinking in health services organizations. While still providing readers with the foundational concepts of quality management, she instructs readers on the system implications of understanding stakeholders and the role of policy, establishing goals in complex systems, improving and managing process change, performance measurement, and teamwork. Readers learn how to think critically using new frameworks, approaches, and tools and are given real-life examples and case studies to practice these skills. This edition features new and enhanced material, including: # Alternative assumptions to traditional quality management tools and techniques # An expanded Practice Lab with which readers can exercise newly learned quality techniques # A guide to using the CMS and Joint Commission quality indictors to improve systems of care # A glossary of terms # Additional case studies and exercises designed to individualize applications in the student's own practice setting

Author : Patrice Spath,Diane Kelly
Publisher : Asociation of University Programs in Health Administration/Health Administration Press
Page : 0 pages
File Size : 43,5 Mb
Release : 2017
Category : Health services administration
ISBN : 1567938817

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Applying Quality Management in Healthcare by Patrice Spath,Diane Kelly Pdf

Revision of: Applying quality management in healthcare / Diane L. Kelly.

Author : Patrice Spath,Diane L. Kelly
Publisher : Unknown
Page : 128 pages
File Size : 46,8 Mb
Release : 2017
Category : Health services administration
ISBN : 1567938833

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Applying Quality Management in Healthcare by Patrice Spath,Diane L. Kelly Pdf

Author : Institute of Medicine,Committee on Quality of Health Care in America
Publisher : National Academies Press
Page : 360 pages
File Size : 55,6 Mb
Release : 2001-08-19
Category : Medical
ISBN : 9780309072809

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Crossing the Quality Chasm by Institute of Medicine,Committee on Quality of Health Care in America Pdf

Second in a series of publications from the Institute of Medicine's Quality of Health Care in America project Today's health care providers have more research findings and more technology available to them than ever before. Yet recent reports have raised serious doubts about the quality of health care in America. Crossing the Quality Chasm makes an urgent call for fundamental change to close the quality gap. This book recommends a sweeping redesign of the American health care system and provides overarching principles for specific direction for policymakers, health care leaders, clinicians, regulators, purchasers, and others. In this comprehensive volume the committee offers: A set of performance expectations for the 21st century health care system. A set of 10 new rules to guide patient-clinician relationships. A suggested organizing framework to better align the incentives inherent in payment and accountability with improvements in quality. Key steps to promote evidence-based practice and strengthen clinical information systems. Analyzing health care organizations as complex systems, Crossing the Quality Chasm also documents the causes of the quality gap, identifies current practices that impede quality care, and explores how systems approaches can be used to implement change.

Author : Diane L. Kelly
Publisher : Unknown
Page : 0 pages
File Size : 51,8 Mb
Release : 2007
Category : Electronic
ISBN : 8182742749

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Applying Quality Management In Healthcare A Process For Improvement by Diane L. Kelly Pdf

Author : OECD,World Health Organization
Publisher : OECD Publishing
Page : 128 pages
File Size : 45,5 Mb
Release : 2019-10-17
Category : Electronic
ISBN : 9789264805903

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Improving Healthcare Quality in Europe Characteristics, Effectiveness and Implementation of Different Strategies by OECD,World Health Organization Pdf

This volume, developed by the Observatory together with OECD, provides an overall conceptual framework for understanding and applying strategies aimed at improving quality of care. Crucially, it summarizes available evidence on different quality strategies and provides recommendations for their implementation. This book is intended to help policy-makers to understand concepts of quality and to support them to evaluate single strategies and combinations of strategies.

Author : Zachary Pruitt, PhD, MHA, CPH,Candace S. Smith, PhD, RN, NEA-BC,Eddie Perez-Ruberte
Publisher : Springer Publishing Company
Page : 405 pages
File Size : 40,7 Mb
Release : 2020-02-28
Category : Medical
ISBN : 9780826145147

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Healthcare Quality Management by Zachary Pruitt, PhD, MHA, CPH,Candace S. Smith, PhD, RN, NEA-BC,Eddie Perez-Ruberte Pdf

Healthcare Quality Management: A Case Study Approach is the first comprehensive case-based text combining essential quality management knowledge with real-world scenarios. With in-depth healthcare quality management case studies, tools, activities, and discussion questions, the text helps build the competencies needed to succeed in quality management. Written in an easy-to-read style, Part One of the textbook introduces students to the fundamentals of quality management, including history, culture, and different quality management philosophies, such as Lean and Six Sigma. Part One additionally explains the A3 problem-solving template used to follow the Plan-Do-Study-Act (PDSA) or Define, Measure, Analyze, Improve, and Control (DMAIC) cycles, that guides your completion of the problem-solving exercises found in Part Two. The bulk of the textbook includes realistic and engaging case studies featuring common quality management problems encountered in a variety of healthcare settings. The case studies feature engaging scenarios, descriptions, opinions, charts, and data, covering such contemporary topics as provider burnout, artificial intelligence, the opioid overdose epidemic, among many more. Serving as a powerful replacement to more theory-based quality management textbooks, Healthcare Quality Management provides context to challenging situations encountered by any healthcare manager, including the health administrator, nurse, physician, social worker, or allied health professional. KEY FEATURES: 25 Realistic Case Studies–Explore challenging Process Improvement, Patient Experience, Patient Safety, and Performance Improvement quality management scenarios set in various healthcare settings Diverse Author Team–Combines the expertise and knowledge of a health management educator, a Chief Nursing Officer at a large regional hospital, and a health system-based Certified Lean Expert Podcasts–Listen to quality management experts share stories and secrets on how to succeed, work in teams, and apply tools to solve problems Quality Management Tools–Grow your quality management skill set with 25 separate quality management tools and approaches tied to the real-world case studies Competency-Based Education Support–Match case studies to professional competencies, such as analytical skills, community collaboration, and interpersonal relations, using case-to-competency crosswalks for health administration, nursing, medicine, and the interprofessional team Comprehensive Instructor’s Packet–Includes PPTs, extensive Excel data files, an Instructor’s Manual with completed A3 problem-solving solutions for each Case Application Exercise, and more! Student ancillaries–Includes data files and A3 template

Author : Anonim
Publisher : Unknown
Page : 128 pages
File Size : 55,7 Mb
Release : 2024-04-25
Category : Electronic
ISBN : 1567933262

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Applying Quality Management in Healthcare: A Systems Approach by Anonim Pdf

Author : American College of Medical Quality ACMQ,Prathibha Varkey
Publisher : Jones & Bartlett Publishers
Page : 254 pages
File Size : 48,6 Mb
Release : 2010-03-03
Category : Medical
ISBN : 9780763796020

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Medical Quality Management: Theory and Practice by American College of Medical Quality ACMQ,Prathibha Varkey Pdf

This new comprehensive resource Medical Quality Management: Theory and Practice addresses the needs of physicians, medical students, and other health care professionals for up to date information about medical quality management. In reviewing the key principles and methods that comprise the current state of medical quality management in U.S. health care, this text provides a concise summary of quality improvement, patient safety and quality measurement methodologies. Important Notice: The digital edition of this book is missing some of the images or content found in the physical edition.

Author : The National Roundtable on Health Care Quality,Institute of Medicine
Publisher : National Academies Press
Page : 9 pages
File Size : 45,6 Mb
Release : 1999-02-23
Category : Medical
ISBN : 9780309570688

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Measuring the Quality of Health Care by The National Roundtable on Health Care Quality,Institute of Medicine Pdf

The National Roundtable on Health Care Quality was established in 1995 by the Institute of Medicine. The Roundtable consists of experts formally appointed through procedures of the National Research Council (NRC) who represent both public and private-sector perspectives and appropriate areas of substantive expertise (not organizations). From the public sector, heads of appropriate Federal agencies serve. It offers a unique, nonadversarial environment to explore ongoing rapid changes in the medical marketplace and the implications of these changes for the quality of health and health care in this nation. The Roundtable has a liaison panel focused on quality of care in managed care organizations. The Roundtable convenes nationally prominent representatives of the private and public sector (regional, state and federal), academia, patients, and the health media to analyze unfolding issues concerning quality, to hold workshops and commission papers on significant topics, and when appropriate, to produce periodic statements for the nation on quality of care matters. By providing a structured opportunity for regular communication and interaction, the Roundtable fosters candid discussion among individuals who represent various sides of a given issue.

Author : Thomas K. Ross
Publisher : John Wiley & Sons
Page : 624 pages
File Size : 55,6 Mb
Release : 2014-01-07
Category : Medical
ISBN : 9781118505533

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Health Care Quality Management by Thomas K. Ross Pdf

In today’s challenging health care environment, health care organizations are faced with improving patient outcomes, redesigning business processes, and executing quality and risk management initiatives. Health Care Quality Management offers an introduction to the field and practice of quality management and reveals the best practices and strategies health care organizations can adopt to improve patient outcomes and program quality. Filled with illustrative case studies that show how business processes can be restructured to achieve improvements in quality, risk reduction, and other key business results and outcomes Clearly demonstrates how to effectively use process analysis tools to identify issues and causes, select corrective actions, and monitor implemented solutions Includes vital information on the use of statistical process control to monitor system performance (variables) and outcomes (attributes) Also contains multiple data sets that can be used to practice the skills and tools discussed and reviews examples of where and how the tools have been applied in health care Provides information on root cause analysis and failure mode effects analysis and offers, as discussion, the clinical tools and applications that are used to improve patient care By emphasizing the tools of statistics and information technology, this book teaches future health care professionals how to identify opportunities for quality improvement and use the tools to make those improvements.

Author : Patrice L. Spath
Publisher : Unknown
Page : 128 pages
File Size : 52,5 Mb
Release : 2021
Category : Health services administration
ISBN : 1640552731

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Applying Quality Management in Healthcare by Patrice L. Spath Pdf

"This book examines the real-world tools and techniques necessary for improving systems that affect patient care outcomes. The author explains how to explore and modify interconnected systems to make lasting changes that benefit the entire organization"--

Author : Joe Aherne,John Whelton
Publisher : CRC Press
Page : 247 pages
File Size : 40,8 Mb
Release : 2010-04-21
Category : Business & Economics
ISBN : 9781439827406

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Applying Lean in Healthcare by Joe Aherne,John Whelton Pdf

Typically entrenched and systemic, healthcare problems require the sort of comprehensive solutions that can only be addressed by a change in culture and a shift in thinking. Applying Lean in Healthcare: A Collection of International Case Studies demonstrates how honest appraisal, intelligent planning, and vigilant follow-up have led to dramatic imp

Author : Avedis Donabedian
Publisher : Oxford University Press
Page : 233 pages
File Size : 45,7 Mb
Release : 2002-12-26
Category : Medical
ISBN : 9780199748020

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An Introduction to Quality Assurance in Health Care by Avedis Donabedian Pdf

Avedis Donabedian's name is synonymous with quality of medical care. He unraveled the mystery behind the concept by defining it in clear operational terms and provided detailed blueprints for both its measurement(known as quality assessment) and its improvement(known as quality assurance). Many before him claimed that quality couldn't be defined in concrete objective terms. He demonstrated that quality is an attribte of a system which he called structure, a set of organized activities whihc he called process, and an outcome which results from both. In this book Donabedian tells the full story of quality assessment and assurance in simple, clear terms. He defines the meaning of quality, explicates its components, and provides clear and systematic guides to its assessment and enhancement. His style is lucid, succinct, systematic and yet personal, almost conversational.

Author : Patrice Spath
Publisher : Gateway to Healthcare Management
Page : 0 pages
File Size : 43,9 Mb
Release : 2013
Category : Medical
ISBN : 1567935931

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Introduction to Healthcare Quality Management, Second Edition by Patrice Spath Pdf

Introduction to Healthcare Quality Management, Second Edition, explains the basic principles and techniques of quality management in healthcare. This second edition features a new chapter devoted exclusively to the use of high-reliability concepts that help organizations achieve safety, quality, and efficiency goals. By using this easy-to-read book, complete with helpful charts and diagrams, your students will examine a range of topics, from measuring performance to creating high-quality services that result in satisfied customers. The book is packed with practical examples and case studies that apply quality concepts and tools to real-life situations. Each chapter contains a list of key words and a glossary to help students understand the vocabulary of healthcare quality management. As an added bonus to this edition, each chapter includes an expanded list of websites to find additional resources to customize and enhance your education. Your students will learn about the following topics: Quality characteristics most important to healthcare stakeholders, including payers and consumers Regulatory mandates and accreditation standards that influence healthcare quality activities Proper techniques for gathering and effectively analyzing healthcare performance measurement data New technology-based services that will improve the patient experience Key tactics and strategies that organizational leaders and improvement project teams must implement to accomplish quality goals Methods for redesigning healthcare processes to achieve more reliable performance Patient safety initiatives that reduce harmful medical errors Resource management activities that improve continuity of care and prevent service over and underuse Organizational factors that affect quality management and performance reliability. Instructor resources include a test bank, PowerPoint slides, and answers to in-book questions. A transition guide is available in the tab above.