Building A Business By Building Relationships

Author : David L. Bradford,Carole Robin
Publisher : Penguin UK
Page : 320 pages
File Size : 54,9 Mb
Release : 2021-02-11
Category : Self-Help
ISBN : 9780241986875

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Connect by David L. Bradford,Carole Robin Pdf

'A practical and timely book I highly recommend' Arianna Huffington, Founder and CEO, Thrive Global 'Connect offers a compelling and highly accessible roadmap for building relationships that lead to professional success and personal fulfilment. I highly recommend this book' Reid Hoffman, co-founder of LinkedIn and co-author of Blitzscaling and The Alliance 'I encourage anyone who cares to develop stronger and more meaningful relationships anywhere in their life to read this book' David Rogier, Founder and CEO at MasterClass ________________ David Bradford and Carole Robin taught interpersonal skills to MBA candidates for a combined seventy-five years on their legendary Stanford Graduate School of Business course, "Interpersonal Dynamics". Now, in Connect, they share their time-tested strategies for developing the interpersonal skills that have become fundamental to success at work and in our everyday lives, such as building trust, giving feedback and navigating conflict. Connect shows why relationship-building is crucial to becoming a more effective manager and leader and living a fulfilled life, from highlighting the importance of curiosity and empathy to demonstrating how to break logjams and negotiate boundaries. Filled with research-backed insights, useful concepts and thought-provoking exercises, Connect is an important resource for anyone hoping to build and sustain relationships, providing tools to make relationships robust -- and even exceptional. ________________ WHAT FORMER STUDENTS SAID ABOUT INTERPERSONAL DYNAMICS: 'I can't believe how much I learned about myself and about how others see the world' 'This course changed my life; it was transformational' 'I feel so much better equipped to create the kinds of relationships I want in my life'

Author : Stewart Pearson
Publisher : Springer
Page : 445 pages
File Size : 52,5 Mb
Release : 2016-07-27
Category : Business & Economics
ISBN : 9781349137718

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Building Brands Directly by Stewart Pearson Pdf

New competition, technology and economics have changed the behaviour of markets and the practice of marketing. Customers are more discerning, and demand more quality, service and choice. Established brands are under threat. New brands are tougher than ever to build. How to create business value by sustaining existing brands and building new brands is the priority of our major business leaders, the managers to whom they entrust their brands and the students who are the brand stewards of the future. In this book Stewart Pearson explains how to build your brands directly: by investing in the loyalty of your customers and explains the commercial realities behind today's marketing headlines.

Author : Ed Wallace
Publisher : AMACOM
Page : 240 pages
File Size : 46,6 Mb
Release : 2016-10-18
Category : Business & Economics
ISBN : 9780814437148

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The Relationship Engine by Ed Wallace Pdf

As it has been said, no man is an island, and this applies to the business world too. Relationships hold companies together and fuel future growth. From connecting with customers to forging high-performing teams, success depends on everyone working well together.In The Relationship Engine, author and business consultant Ed Wallace has provided the tools you need to become an intentional, masterful relationship-builder. Whether you are working with employees or associates, vendors or customers, you will learn how to:• Establish common ground• Focus on collaboration instead of command• Put people before process• Demonstrate worthy intent• Make every interaction matterThis insightful and practical guide also includes: a powerful RQ Assessment designed to measure and evaluate business relationships; a Relational Agility Action Planner; lateral and vertical strategy templates; and other simple yet effective exercises to help you get started strengthening your relationships.Don’t fall into the trap of prioritizing potential relationships over established ones. Your success depends not on who you don’t yet know, but on who you already know. Learn how to make caring, real-life connections with those you do business with, and let those relationships expand your networking opportunities for you!

Author : Jan Yager
Publisher : Unknown
Page : 222 pages
File Size : 54,7 Mb
Release : 2011-01-01
Category : Business & Economics
ISBN : 1889262609

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Productive Relationships by Jan Yager Pdf

A practical guide to developing productive business relationships to hasten your success, whether you work for a major corporation, a small business, or are a self-employed entrepreneur or freelancer. Jan Yager, Ph.D., whose bosses, over the years, have included legendary publisher Barney Rosset, Pulitzer Prize-winning author Norman Mailer, and academic chairs, did extensive original interviews and observations for this useful book that covers everything from how to recognize and deal with negative types you might encounter at work and in business to more effective use of social media. Bibliography. Resources. Index.

Author : Robin Jay
Publisher : Red Wheel/Weiser
Page : 189 pages
File Size : 41,7 Mb
Release : 2006-02-01
Category : Business & Economics
ISBN : 9781601639028

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The Art of the Business Lunch by Robin Jay Pdf

What’s the one entrée you should never order at a business lunch? Is it ever okay to order alcohol? When should you bring up the subject of business? The Art of the Business Lunch takes you through every aspect of the business lunch. Robin Jay, the “Queen of the Business Lunch,” teaches you proven methods for making the people with whom you do business choose to work with you, instead of your competition, time and time again. Finally, there is a definitive guide to the business lunch! Here is just some of what you will learn: Whether you should pick up your clients or meet them at the restaurant How to pick the right restaurants for business and which restaurants to avoid How and what to order Is it ever okay to order alcohol? When to bring up the subject of business Cell phone etiquette How to pay for lunch discreetly Discover what companies are looking for in a candidate when the job interview takes place over lunch. Find out how to turn brief encounters at networking luncheons into solid, long-lasting relationships. Once you learn the secrets to The Art of the Business Lunch, you’ll never waste another lunchtime eating alone!

Author : John R. DiJulius
Publisher : Greenleaf Book Group
Page : 265 pages
File Size : 53,6 Mb
Release : 2019-10-08
Category : Business & Economics
ISBN : 9781626346444

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The Relationship Economy by John R. DiJulius Pdf

Creating Authentic Customer Connections in a High-Tech World In The Relationship Economy, author John DiJulius teaches business leaders about the importance of relationship building in the digital age. He argues that in spite of (and because of) the advances in tech, we've become a less connected society. We have dramatically evolved away from face-to-face communication, and the skill of building rapport is evaporating. This means that customer personalization and relationships are more important now than ever—and they will be the key to success for businesses moving forward. As he aptly states, “Being able to build true sustainable relationships is the biggest competitive advantage in a world where automation, artificial intelligence, and machine learning are eliminating the human experience, which is what creates the emotional connections that build true customer loyalty.” This book reminds readers of the importance of personal connections and shows them how to attain meaningful, lasting relationships with their customers.

Author : Nicolaj Siggelkow,Christian Terwiesch
Publisher : Harvard Business Press
Page : 157 pages
File Size : 48,7 Mb
Release : 2019-04-30
Category : Business & Economics
ISBN : 9781633697010

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Connected Strategy by Nicolaj Siggelkow,Christian Terwiesch Pdf

Business Models for Transforming Customer Relationships What if there were a way to turn occasional, sporadic transactions with customers into long-term, continuous relationships--while simultaneously driving dramatic improvements in operational efficiency? What if you could break your existing trade-offs between superior customer experience and low cost? This is the promise of a connected strategy. New forms of connectivity--involving frequent, low-friction, customized interactions--mean that companies can now anticipate customer needs as they arise, or even before. Simultaneously, enabled by these technologies, companies can create new business models that deliver more value to customers. Connected strategies are win-win: Customers get a dramatically improved experience, while companies boost operational efficiency. In this book, strategy and operations experts Nicolaj Siggelkow and Christian Terwiesch reveal the emergence of connected strategies as a new source of competitive advantage. With in-depth examples from companies operating in industries such as healthcare, financial services, mobility, retail, entertainment, nonprofit, and education, Connected Strategy identifies the four pathways--respond-to-desire, curated offering, coach behavior, and automatic execution--for turning episodic interactions into continuous relationships. The authors show how each pathway creates a competitive advantage, then guide you through the critical decisions for creating and implementing your own connected strategies. Whether you're trying to revitalize strategy in an established company or disrupt an industry as a startup, this book will help you: Reshape your connections with your customers Find new ways to connect with existing suppliers while also activating new sources of capacity Create the right revenue model Make the best technology choices to support your strategy Integrating rich examples, how-to advice, and practical tools in the form of "workshop chapters" throughout, this book is the ultimate resource for creating competitive advantage through connected relationships with your customers and redefined connections in your industry.

Author : Errol Tocher
Publisher : Unknown
Page : 120 pages
File Size : 41,9 Mb
Release : 2021-08-11
Category : Electronic
ISBN : 9798454265953

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Successful Key To Business by Errol Tocher Pdf

For entrepreneurs, building relationships is essential for long-term growth, profitability, and sustainability. And to build relationships-with customers, employees, vendors, and investors-good communication is key. So here are six tips on how to communicate better to improve your business partnerships. This book is all about that. Forget the traditional model of selling which says that you should focus first on the transaction or the sale. It's outdated thinking and there is another way. A way to develop stronger, more powerful relationships is by adopting an approach that is more authentic; which strips away the unnecessary layers, then focuses on how to add greater significance to others. That way is to GO NAKED. This book will help you discover how to build stronger, more effective relationships with people so that whether you are selling yourself, a product, or a service, you can step away from the majority and increase your chances of long-term success. Buy this book now and become successful in business and life.

Author : Gordon S. Curtis
Publisher : John Wiley & Sons
Page : 240 pages
File Size : 53,9 Mb
Release : 2010-06-15
Category : Business & Economics
ISBN : 0470642343

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Well Connected by Gordon S. Curtis Pdf

Achieve your goals by selectively engaging the right people and connecting well with them Smart executives who want to reach virtually any business goal-from raising capital to finding sales leads to finding the perfect job-know that networking is the key to their success. But traditional networking approaches-meet as many people as possible, amass huge numbers of "connections" and "friends" in your LinkedIn and Facebook networks-rarely produce more than a handful of relationships that pay off. In Well-Connected, networking maven and coach Gordon Curtis explains that the secret to building truly effective relationships is to narrow--rather than widen--your network. His proven methodology for building key relationships that deliver results every time emphasizes selectively engaging the right people and connecting with them well : First, identify a "critical enabler," someone who has access to the knowledge you need and is inclined to help you; second, unlock the critical enabler's willingness and ability to provide what you need by offering her something valuable before you ask her or him for anything. Well-Connected reveals a breakthrough approach to networking that delivers predictable, positive results Filled with success stories, the book provides an accessible action plan for all readers Networking maven Gordon Curtis has been featured in The Wall Street Journal, The Boston Sunday Globe, Fast Company Magazine Well-Connected serves as the playbook for sophisticated business people who know there's a better way to connect with the right people to get things done better and faster.

Author : Peter M. Beaumont
Publisher : Unknown
Page : 148 pages
File Size : 49,8 Mb
Release : 2014-12-08
Category : Business networks
ISBN : 1492140732

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The Relationship Roadmap by Peter M. Beaumont Pdf

In his unique book, Peter Beaumont introduces the concept of a Relationship Strategy Plan, which teaches you a 6 Step Process that takes you from Relationship Mapping to an integrated Relationship Engagement Plan. If you deal with Customers at any level, you need to read this!Peter consults executives who are responsible for key customers, to quantify, leverage and measure their relationships so they can identify and develop the right strategic partnerships.Without customers we don't have any business. And yet, while everyone agrees that business relationships are important; no one measures, quantifies or leverages them. This is insane! To have truly meaningful business relationships, it's not sufficient to rely solely on a transactional approach. There needs to be a strategic plan.The goal of this book is to help you identify and get better engaged with the business relationships that really matter. It describes why a Relationship Strategy Plan is important and how to create one. The Relationship Roadmap provides a process that can be shared and implemented with your management, peers, colleagues and direct reports.It provides lots of great examples and things you can do immediately to help you develop and track your key relationships. Inside this book you'll discover:* How to establish better quality relationships* Identify the people you really should be spending time with* How to develop strategic partnerships* How to establish a Roadmap for key contacts * Ways to measure and leverage your key relationships* How to introduce a process for Relationship Planning* How to write a Customer or Relationship Strategy Plan

Author : Håkan Håkansson,Ivan Snehota
Publisher : Unknown
Page : 440 pages
File Size : 45,5 Mb
Release : 1995
Category : Business communication
ISBN : UIUC:30112028474929

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Developing Relationships in Business Networks by Håkan Håkansson,Ivan Snehota Pdf

Author : Roger Fisher,Scott Brown
Publisher : Penguin
Page : 240 pages
File Size : 51,6 Mb
Release : 1989-09-01
Category : Business & Economics
ISBN : 9781101665602

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Getting Together by Roger Fisher,Scott Brown Pdf

Expanding on the principles, insights, and wisdom that made Getting to Yes a worldwide bestseller, Roger Fisher and Scott Brown offer a straightforward approach to creating relationships that can deal with difficulties as they arise. Getting Together takes you step-by-step through initiating, negotiating, and sustaining enduring relationships -- in business, in government, between friends, and in the family.

Author : Dr Jairo Borja
Publisher : Unknown
Page : 146 pages
File Size : 44,9 Mb
Release : 2019-12-24
Category : Electronic
ISBN : 1707640696

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Networking Your Way To Success by Dr Jairo Borja Pdf

Networking Your Way to Success: 10 Tips for Entrepreneurs & Working Professionals is a book that discusses different tips and strategies used to improve your networking skills. Whether you are an entrepreneur or working professional, networking is like losing weight, we all know what to do but we don't make it a priority. Implementing my tips, you will build relationships, improve your sales and, expand your network. Expect to learn 10 powerful networking tips, which you can apply to propel your career or business in the right direction.

Author : Pat Summerall,James A. McNulty,John Creighton,Will D. Rhame
Publisher : Unknown
Page : 228 pages
File Size : 42,6 Mb
Release : 2002
Category : Business entertaining
ISBN : IND:30000079229906

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Business Golf by Pat Summerall,James A. McNulty,John Creighton,Will D. Rhame Pdf

This step-by-step guide shows how to enhance fortune through the cultivation of new friendships and relationships while enjoying the game readers love to play. It tells how to properly structure a golf game so that it becomes both the ideal setting to create and promote deals, both small and large.

Author : Andrew Sobel,Jagdish Sheth
Publisher : Simon and Schuster
Page : 272 pages
File Size : 47,5 Mb
Release : 2001-02-21
Category : Business & Economics
ISBN : 9780743215091

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Clients for Life by Andrew Sobel,Jagdish Sheth Pdf

Finally, the book that all professionals frustrated with fleeting client loyalty and relentless price pressure have waited for -- the first in-depth, client-tested guide to developing lasting business relationships. What separates extraordinary professionals from ordinary ones? Why are some professionals always drawn into their clients' inner circle of advisers, while others are employed on a one-shot basis and treated like vendors? Based on groundbreaking research, Clients for Life sets forth a comprehensive framework for how professionals in all fields can develop breakthrough relationships with their clients and enjoy enduring client loyalty. Drawing on insights from extensive interviews with both leading CEOs and today's most prominent client advisers, Jagdish Sheth and Andrew Sobel debunk the conventional wisdom about professional success -- "find a specialty, do good work" -- as hopelessly inadequate in a world where clients have unlimited access to information and expertise. The authors replace these tired conventions with an innovative blueprint, supported by over one hundred case studies and examples drawn from consulting, financial services, law, technology, and other fields, for how you can evolve from an expert for hire -- a commodity -- to an extraordinary adviser. Riveting portraits of both exceptional contemporary professionals and legendary advisers such as Aristotle, Thomas More, Niccolò Machiavelli, and J. P. Morgan reveal how great client relationships are achieved in practice. Readers will learn, for example, to develop selfless independence, which tempers complete emotional, intellectual, and financial independence with a powerful commitment to client needs; to become deep generalists and overcome the narrow perspective caused by specialization; to systematically build lifelong trust; and to cultivate the power of synthesis -- big-picture thinking -- that is so highly valued by clients. Acclaimed by leading management thinkers, Clients for Life clearly illustrates the most important attributes and strategies of extraordinary client advisers and shows how you can use them to enrich your own relationships. It provides sophisticated professionals with the tools and insights they need to reap the rewards of lifetime client loyalty.