Communication The Cleveland Clinic Way

Communication The Cleveland Clinic Way Book in PDF, ePub and Kindle version is available to download in english. Read online anytime anywhere directly from your device. Click on the download button below to get a free pdf file of Communication The Cleveland Clinic Way book. This book definitely worth reading, it is an incredibly well-written.

Communication the Cleveland Clinic Way: How to Drive a Relationship-Centered Strategy for Exceptional Patient Experience

Adrienne Boissy,Timothy Gilligan
Communication the Cleveland Clinic Way How to Drive a Relationship Centered Strategy for Exceptional Patient Experience Book PDF

Author : Adrienne Boissy,Timothy Gilligan
Publisher : McGraw Hill Professional
Page : 256 pages
File Size : 42,7 Mb
Release : 2016-05-13
Category : Business & Economics
ISBN : 9780071845359

Get Book

Communication the Cleveland Clinic Way: How to Drive a Relationship-Centered Strategy for Exceptional Patient Experience by Adrienne Boissy,Timothy Gilligan Pdf

Put relationship-centered communication at the forefront of care Today, physicians face a hypercompetitive marketplace in which they must meet unique and complex patient needs as efficiently as possible. But in a culture prioritizing clinical outcomes above all, there can be a tendency to lose sight of one of the most critical aspects of providing effective care: the communication skills that build and foster physician-patient relationships. Studies have shown that good communication between doctors and patients and among all caregivers who interface with patients directly results in better clinical outcomes, reduced costs, greater patient satisfaction, and lower rates of physician burnout. In Communication the Cleveland Clinic Way, Dr. Adrienne Boissy and her team tell the story of how Cleveland Clinic created and applied the R.E.D.E. to Communicate: Foundations of Healthcare program, making the world-renowned hospital system a leader in relationship-centered care. They provide a step-by-step guide for healthcare leaders and decision-makers to design, develop, and implement communication skills training in their own institutions. Learn how to: • Craft an effective, colleague-supported communication skills program to include veteran physicians, residents, and medical students • Leverage creative program design and data transparency to engage and facilitate staff physicians and advanced care providers • Identify common misperceptions and myths in healthcare communication and respond to them successfully • Cultivate a true sense of empathy—with patients and fellow caregivers alike—while maintaining professionalism In a field where difficult conversations and stressful relationships are commonplace, clinicians need a structured approach to enable them to deliver the best care possible. Communication the Cleveland Clinic Way is the blueprint for establishing a relationship-centered program that will improve patient experience, reinvigorate doctors’ passion for their work, and elevate any organization.

Relationship-Centered Healthcare Communication

Amy K. Windover, Ph.d.,J. Harry Isaacson, M.d.,Lily C. Pien, M.D.,Julie Merrell, Ph.d.,Amy Slugg Moore
Relationship Centered Healthcare Communication Book PDF

Author : Amy K. Windover, Ph.d.,J. Harry Isaacson, M.d.,Lily C. Pien, M.D.,Julie Merrell, Ph.d.,Amy Slugg Moore
Publisher : CreateSpace
Page : 146 pages
File Size : 53,7 Mb
Release : 2014-01-24
Category : Medical
ISBN : 1495325458

Get Book

Relationship-Centered Healthcare Communication by Amy K. Windover, Ph.d.,J. Harry Isaacson, M.d.,Lily C. Pien, M.D.,Julie Merrell, Ph.d.,Amy Slugg Moore Pdf

The REDE model is a conceptual framework for teaching relationship-centered communication. The REDE model applies specific skills to optimize a unique and personal connection throughout 3 different phases of Relationship: Establishment, Development, and Engagement (i.e., REDE). It is based on the premise that a genuine and authentic relationship is a vital therapeutic agent with the potential to positively influence outcomes and experiences for both the patient and provider. This advanced topic guide was designed for the self-directed learning of realtionship-centered healthcare communication using the REDE model within The Cleveland Clinic Lerner College of Medicine (CCLCM) of Case Western Reserve University. This guide includes the following topics: managing time, assessing health literacy and adherence, managing patient problems and education, use of the electronic health record, managing patient emotion, taking a sexual history, screening for violence, health behavior change, presenting an unexpected or difficult diagnosis, cultural sensitivity, establishing boundaries, interviewing when a companion is present, and transitions of care. For each topic, readers are provided with a brief summary of relevant literature and best practices followed by a behavior skills checklist. This guide can be used as an outline for an advanced communication skills course for medical students or selectively for training other health care professionals.

The Cleveland Clinic Way: Lessons in Excellence from One of the World's Leading Health Care Organizations VIDEO ENHANCED EBOOK

Toby Cosgrove
The Cleveland Clinic Way Lessons in Excellence from One of the World s Leading Health Care Organizations VIDEO ENHANCED EBOOK Book PDF

Author : Toby Cosgrove
Publisher : McGraw Hill Professional
Page : 194 pages
File Size : 47,6 Mb
Release : 2014-01-24
Category : Business & Economics
ISBN : 9780071839341

Get Book

The Cleveland Clinic Way: Lessons in Excellence from One of the World's Leading Health Care Organizations VIDEO ENHANCED EBOOK by Toby Cosgrove Pdf

This is the future. Join the revolution. Transform your organization the Cleveland Clinic way. "One of the best healthcare systems in the world." President Barack Obama American healthcare is in crisis. It doesn't have to be. There's a revolution going on right now. On the frontiers of medicine, some doctors have developed an approach for treating people that is more effective, more humane, and more affordable. It's an approach to healthcare that has captured the attention of the media and business elite--and the President of the United States. It's all happening at Cleveland Clinic, one of the most innovative, forward-looking medical institutions in the nation. In this groundbreaking book, the man who leads this global organization, Toby Cosgrove, MD, reveals how the Clinic works so well and argues persuasively for why it should be the model for the nation. He details how Cleveland Clinic focuses on the eight key trends that are shaping the future of medicine. Readers will learn: Why group practices provide not only better--but cheaper--care Why collaborative medicine is more effective How big data can be harnessed to improve the quality of care and lower costs How cooperative practices can be the wellspring of innovation Why empathy is crucial to better patient outcomes Why wellness of both mind and body depends on healthcare, not sickcare How care is best provided in different settings for greater comfort and value How tailor-made care treats a person instead of a disease This enhanced eBook includes 8 videos that include interviews with the doctors and executives who helped shape the Cleveland Clinic’s successful strategy. It also includes visuals of patients/doctor interactions and the hospital’s facilities. At its core is Cleveland Clinic's emphasis on patient care and patient experience. A refreshingly positive and practical vision of healthcare, The Cleveland Clinic Way is essential reading for healthcare and business executives, medical professionals, industry analysts, and policymakers. It gives leaders lessons they can apply to their own organizations to achieve results and empowers average Americans to make more informed healthcare decisions. PRAISE FOR THE CLEVELAND CLINIC WAY "A brilliant doctor and leader lays out practical and thought-provoking prescriptions for America's healthcare future. A must-read." -- Jack Welch, former Chairman and CEO of General Electric Company "The Cleveland Clinic Way is what the healthcare system in this country needs: honesty about the challenges, optimism about our ability to address them, and a focus on solutions. A must-read for healthcare leaders, it's written in clear, inclusive language that makes it just as valuable for the rest of us." -- John Chambers, Chairman and CEO of Cisco "A pioneer in American healthcare, Toby Cosgrove shows just how the diligence and innovative thinking behind Cleveland Clinic has helped solve fundamental problems most other places barely touch. There are lessons here for everyone--patient, physician, and policymaker alike." -- Atul Gawande, MD, professor at Harvard Medical School and bestselling author of The Checklist Manifesto "Toby Cosgrove frames the eight important trends that will transform the U.S. healthcare system. The Cleveland Clinic Way is a good road map for those who want to make the U.S. healthcare system better." -- Jeffrey Immelt, Chairman and CEO of General Electric Company

Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way

James Merlino
Service Fanatics How to Build Superior Patient Experience the Cleveland Clinic Way Book PDF

Author : James Merlino
Publisher : McGraw-Hill Education
Page : 0 pages
File Size : 47,5 Mb
Release : 2014-10-27
Category : Business & Economics
ISBN : 0071833250

Get Book

Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way by James Merlino Pdf

THE PROVEN MODEL FOR DRIVING POSITIVE ORGANIZATIONAL CHANGE Cleveland Clinic has long been recognized for driving some of the best clinical outcomes in the nation, but it was not always a leader in patient experience. There was atime when this revered organization ranked among the lowest in the country in this area. Within ten years, however, it had climbed to among the highest and has emerged as the thought leader in the space. How did Cleveland Clinic turn itself around so effectively and so quickly? More important, how can you do the same with your organization? In gripping, visceral, on-the ground fashion, Service Fanatics reveals the strategies and tactics the Clinic applied to become one of today's leading patient-experience healthcare organizations--methods that seamlessly translate to any business seeking to improveits customer experience. This strategic guide covers: How the Clinic's leaders redefined the concept of patient experience and developed a strategy to improve it Critical lessons learned regarding organization, recruitment, training, and measuring service excellence Ways in which the Clinic aligned its entire workforce around its Patients First strategy How leaders improved the critical element of physician communication Rather than view patients simply as sick people who need treatment, Cleveland Clinic sees them also as important stakeholders in the organization's success. Patients are customers--who desire, pay for, and deserve the best possible care and experience during what is often a challenging time in their lives. Featuring customer service case studies, as well as invaluable insight from C-level executives at top corporations in various industries, Service Fanatics provides actionable lessons for any manager and business leader beyond healthcare. Whether you run a healthcare institution, nonprofit, or for-profit business, Service Fanatics will help you create the kind of customer experience that promises to transform your organization into an industry powerhouse.

Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way

James Merlino
Service Fanatics How to Build Superior Patient Experience the Cleveland Clinic Way Book PDF

Author : James Merlino
Publisher : McGraw Hill Professional
Page : 288 pages
File Size : 50,7 Mb
Release : 2014-10-31
Category : Business & Economics
ISBN : 9780071833264

Get Book

Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way by James Merlino Pdf

THE PROVEN MODEL FOR DRIVING POSITIVE ORGANIZATIONAL CHANGE Cleveland Clinic has long been recognized for driving some of the best clinical outcomes in the nation, but it was not always a leader in patient experience. There was atime when this revered organization ranked among the lowest in the country in this area. Within ten years, however, it had climbed to among the highest and has emerged as the thought leader in the space. How did Cleveland Clinic turn itself around so effectively and so quickly? More important, how can you do the same with your organization? In gripping, visceral, on-the ground fashion, Service Fanatics reveals the strategies and tactics the Clinic applied to become one of today's leading patient-experience healthcare organizations--methods that seamlessly translate to any business seeking to improveits customer experience. This strategic guide covers: How the Clinic's leaders redefined the concept of patient experience and developed a strategy to improve it Critical lessons learned regarding organization, recruitment, training, and measuring service excellence Ways in which the Clinic aligned its entire workforce around its Patients First strategy How leaders improved the critical element of physician communication Rather than view patients simply as sick people who need treatment, Cleveland Clinic sees them also as important stakeholders in the organization's success. Patients are customers--who desire, pay for, and deserve the best possible care and experience during what is often a challenging time in their lives. Featuring customer service case studies, as well as invaluable insight from C-level executives at top corporations in various industries, Service Fanatics provides actionable lessons for any manager and business leader beyond healthcare. Whether you run a healthcare institution, nonprofit, or for-profit business, Service Fanatics will help you create the kind of customer experience that promises to transform your organization into an industry powerhouse.

Innovation the Cleveland Clinic Way: Powering Transformation by Putting Ideas to Work

Thomas J. Graham
Innovation the Cleveland Clinic Way Powering Transformation by Putting Ideas to Work Book PDF

Author : Thomas J. Graham
Publisher : McGraw Hill Professional
Page : 288 pages
File Size : 48,5 Mb
Release : 2016-01-08
Category : Business & Economics
ISBN : 9781259582967

Get Book

Innovation the Cleveland Clinic Way: Powering Transformation by Putting Ideas to Work by Thomas J. Graham Pdf

Unlock the secret to groundbreaking innovation with this game-changing guide Innovation means putting ideas to work. It is a discipline that can be learned, practiced, and leveraged to propel meaningful transformation and sustainable success, and it is proving to be the margin of difference in the largest concentrated sector of our economy: healthcare. This is where the stakes may be highest because the transcendent ideas that come from the patient bedside or laboratory bench don’t just translate to a bottom line, they improve and extend human life. Since its inception in 1921, Cleveland Clinic has been at the forefront of life-saving innovations in healthcare, pioneering a new model of care, advancing surgical techniques, and developing cutting-edge medical technologies. It has revolutionized the industry with a proven and tested working model for mission-driven, results-oriented success—one that is applicable to industries beyond healthcare. In Innovation the Cleveland Clinic Way, Thomas J. Graham, MD, describes the Clinic’s unique approach. Learn: • How to align the innovation strategy with your organization’s mission • How to identify your organization’s innovation assets and put them to work • How to foster collaboration within and across teams to spark creative ideation • The process of taking “napkin ideas” through successful commercialization • The most common innovation pitfalls and how to avoid and address them • Cleveland Clinic’s 10 commandments of innovation and the six degrees of innovation Packed with enterprising solutions and inspiring examples, this practical guide will equip any individual or institution seeking to affect purposeful transformation. Use these best practices to put ideas to work and turn yours into a high-innovation organization. Thomas J. Graham, MD, is the Chief Innovation Officer of Cleveland Clinic and Vice Chairman of Orthopedic Surgery. A prolific inventor with nearly 50 worldwide patents and a serial entrepreneur, he is a renowned orthopaedic surgeon whose practice is the premier destination for the care of the professional athlete’s hand and wrist. He is regularly recognized as one of “America’s Best Doctors.”

IT's About Patient Care: Transforming Healthcare Information Technology the Cleveland Clinic Way

C. Martin Harris,Gene Lazuta
IT s About Patient Care Transforming Healthcare Information Technology the Cleveland Clinic Way Book PDF

Author : C. Martin Harris,Gene Lazuta
Publisher : McGraw Hill Professional
Page : 240 pages
File Size : 49,7 Mb
Release : 2016-10-19
Category : Business & Economics
ISBN : 9781259642944

Get Book

IT's About Patient Care: Transforming Healthcare Information Technology the Cleveland Clinic Way by C. Martin Harris,Gene Lazuta Pdf

A proven working model of healthcare IT as a transformative clinical and business engine—from one of the world’s leading healthcare organizations Exciting new technology is revolutionizing healthcare in the twenty-first century. This visionary guide by Cleveland Clinic’s esteemed CIO shows you how to design, implement, and maximize your organization’s IT systems to deliver fully integrated, coordinated, high-quality care. You’ll learn how to: • Collaborate with patients: Track and monitor patients’ progress and communicate with them any time, anywhere. • Coordinate multiple caregivers and care teams: Build a network of communication among healthcare professionals across disciplines in different locations who are working on a single patient case; and integrate various IT systems into a fully functioning network. • Optimize electronic medical records: Quickly pull up and share patient histories, test results, and other essential data to provide timely care; and expand real-time access to clinical data and research. • Use IT for competitive advantage: Enable live chats, virtual visits, and online second opinions; create a content-rich, user-friendly website; build a social media strategy that engages patients and caregivers alike. Using the latest advancements in IT, you’ll be able to access and apply a wide range of online tools and field-tested strategies to any organization. Go behind the scenes at Clinic Cleveland to see how caregivers executed their IT strategy in a working environment—and how patients benefitted as a result. You’ll find simple but powerful ways to expand your IT network and provide personal, one-on-one care to all of your patients, anywhere in the world. By connecting your patients with caregivers—and caregivers with each other—you’ll be better equipped to diagnose conditions, recommend treatments, and monitor patients in ways that weren’t even possible 10 years ago. And you’ll see a vision of where IT is headed in the Internet of Healthcare. This is the future of healthcare. It’s on your computer, your phone, your tablet, your network, and the world wide web. It’s the IT advantage that makes organizations like Cleveland Clinic so successful—and patients healthier and happier. It’s about time. IT’s About Patient Care.

Communication Skills and Challenges in Medical Practice, An Issue of Medical Clinics of North America, E-Book

Heather Hofmann
Communication Skills and Challenges in Medical Practice An Issue of Medical Clinics of North America E Book Book PDF

Author : Heather Hofmann
Publisher : Elsevier Health Sciences
Page : 201 pages
File Size : 47,7 Mb
Release : 2022-06-23
Category : Medical
ISBN : 9780323986724

Get Book

Communication Skills and Challenges in Medical Practice, An Issue of Medical Clinics of North America, E-Book by Heather Hofmann Pdf

In this issue of Medical Clinics of North America, guest editor Dr. Heather Hofmann brings her considerable expertise to the topic of Communication Skills and Challenges in Medical Practice. Communication is a core part of medical practice, and just as physicians increase their knowledge and hone clinical reasoning skills, so too must communication skills be refined. This issue provides an evidence-based review of patient-centered communication for the general practitioner, covering key communications skills commonly used in patient encounters, including challenges posed by modern medicine to effective communication. Contains 15 relevant, practice-oriented topics including addressing the challenges of cross-cultural communication; gender and health communication; eliciting the patient narrative; motivating behavioral change; breaking bad news; using technology to enhance communication; and more. Provides in-depth clinical reviews on communication skills and challenges in medical practice, offering actionable insights for clinical practice. Presents the latest information on this timely, focused topic under the leadership of experienced editors in the field. Authors synthesize and distill the latest research and practice guidelines to create clinically significant, topic-based reviews.

Physician Communication

Terry L. Schraeder
Physician Communication Book PDF

Author : Terry L. Schraeder
Publisher : Oxford University Press
Page : 192 pages
File Size : 46,7 Mb
Release : 2019-08-19
Category : Medical
ISBN : 9780190882464

Get Book

Physician Communication by Terry L. Schraeder Pdf

Communication skills determine how the world perceives us - and how we perceive the world. Communication is at the heart of who we are and all that we do. As a clinician, your communication impacts how you take care of patients, work with colleagues, teach trainees, and engage audiences and the public. Communication encompasses all aspects of human skills, from listening and clearly articulating thoughts to an awareness of physical gestures, specific word choice, tone, and volume. Whether engaging with patients, peers, care teams, family members, residents, researchers, insurance agencies, management, or journalists, successful communication requires focusing on the importance of the relationship and the mission of each interaction. Today, due to the rise of digital technologies including electronic medical records, online forums, and video conferences, the content of information, the platform, and the audience are continuously changing and expanding for physicians. There is a great need in the physician community to learn how to facilitate the exchange of information, provide psychosocial support, partake in shared-decision making, translate complex information, and resolve controversies with sound science in a variety of settings. Addressing physicians at every level of training and practice, Physician Communication: Connecting with Patients, Peers, and the Public will enable providers to examine, analyse, and improve their skills in the art and science of communication. Divided into four sections: Face-to-face Communications; Digital Communications;Public Speaking; and Traditional Media, this book will help physicians navigate various situations using different methods and modes of communication.

Communication Rx: Transforming Healthcare Through Relationship-Centered Communication

Calvin L. Chou,Laura Cooley
Communication Rx Transforming Healthcare Through Relationship Centered Communication Book PDF

Author : Calvin L. Chou,Laura Cooley
Publisher : McGraw Hill Professional
Page : 256 pages
File Size : 44,7 Mb
Release : 2017-10-06
Category : Business & Economics
ISBN : 9781260019759

Get Book

Communication Rx: Transforming Healthcare Through Relationship-Centered Communication by Calvin L. Chou,Laura Cooley Pdf

A proven prescription for effective communication that will empower health professionals to deliver the highest quality care―from the Academy of Communication in Healthcare Research shows that nothing impacts patient experiences more than the quality of communication. While beneficial, the latest in cutting-edge technology and techniques aren’t enough to ensure the best possible care for patients. The key to better healthcare outcomes is communication. Over the past four decades, the Academy of Communication in Healthcare has worked tirelessly with health systems, teaching communication skills that put relationships—between patients and providers, as well as among providers—at the center of care. Now, for the first time, ACH’s proven and effective methodology is detailed in this invaluable step-by-step guide. You’ll learn communication skills that will enable you to: * Provide more accurate diagnoses and effective treatments—and improve patient outcomes * Boost patient adherence and lower hospital readmission rates * Make fewer errors and reduce malpractice risks * Increase patient satisfaction and build teamwork among providers * Further develop your communication skill set—and help others do the same In this practical—and potentially life-saving—volume, you’ll discover special sections on teamwork, coaching, shared decision-making, feedback, conflict engagement, diversity, and communicating through hierarchy. The book also provides institutional initiatives to help you implement change in your organization and outlines a field-tested blueprint for healthier communication across the entire industry. To create effective communication and meaningful connections in healthcare, trust ACH. Communication is literally its middle name.

Dying in America

Institute of Medicine,Committee on Approaching Death: Addressing Key End-of-Life Issues
Dying in America Book PDF

Author : Institute of Medicine,Committee on Approaching Death: Addressing Key End-of-Life Issues
Publisher : National Academies Press
Page : 638 pages
File Size : 51,5 Mb
Release : 2015-03-19
Category : Medical
ISBN : 9780309303132

Get Book

Dying in America by Institute of Medicine,Committee on Approaching Death: Addressing Key End-of-Life Issues Pdf

For patients and their loved ones, no care decisions are more profound than those made near the end of life. Unfortunately, the experience of dying in the United States is often characterized by fragmented care, inadequate treatment of distressing symptoms, frequent transitions among care settings, and enormous care responsibilities for families. According to this report, the current health care system of rendering more intensive services than are necessary and desired by patients, and the lack of coordination among programs increases risks to patients and creates avoidable burdens on them and their families. Dying in America is a study of the current state of health care for persons of all ages who are nearing the end of life. Death is not a strictly medical event. Ideally, health care for those nearing the end of life harmonizes with social, psychological, and spiritual support. All people with advanced illnesses who may be approaching the end of life are entitled to access to high-quality, compassionate, evidence-based care, consistent with their wishes. Dying in America evaluates strategies to integrate care into a person- and family-centered, team-based framework, and makes recommendations to create a system that coordinates care and supports and respects the choices of patients and their families. The findings and recommendations of this report will address the needs of patients and their families and assist policy makers, clinicians and their educational and credentialing bodies, leaders of health care delivery and financing organizations, researchers, public and private funders, religious and community leaders, advocates of better care, journalists, and the public to provide the best care possible for people nearing the end of life.

The Communication Clinic: 99 Proven Cures for the Most Common Business Mistakes

Barbara Pachter,Denise Cowie
The Communication Clinic 99 Proven Cures for the Most Common Business Mistakes Book PDF

Author : Barbara Pachter,Denise Cowie
Publisher : McGraw Hill Professional
Page : 256 pages
File Size : 54,5 Mb
Release : 2016-12-16
Category : Business & Economics
ISBN : 9781259644856

Get Book

The Communication Clinic: 99 Proven Cures for the Most Common Business Mistakes by Barbara Pachter,Denise Cowie Pdf

The proven prescription for powerful business communication Sending an email plagued with typos. Rushing through a presentation. Never saying “no.” Under-dressing for a company event. What do these all have in common? Bad messaging. The Communication Clinic is a comprehensive, commonsense guide to getting the job of your dreams and presenting yourself in the best light through your writing, speaking, body language, and overall appearance. In no time, you’ll begin recognizing the subtle mistakes that are holding you back, and taking steps to overcome them. The Communication Clinic provides the proven prescription for: • Writing effective emails • Developing a professional presence • Mastering verbal and nonverbal communication • Using social media for career success • Designing and delivering powerful presentations • Being assertive (but not aggressive) in person and online • Managing conflict Business interactions are increasingly done over digital platforms and across traditional boundaries. Never has clear communication been more critical. Unskilled communicators can create awkward situations, negatively affect business profitability, and even end their own careers with a few poorly chosen keystrokes. Consult The Communication Clinic and you’ll show everyone that you understand your job, that you care about your career, and that you work well with others —all of which come across loud and clear through effective communication.

The Cleveland Clinic Cardiology Board Review

Anonim
The Cleveland Clinic Cardiology Board Review Book PDF

Author : Anonim
Publisher : Lippincott Williams & Wilkins
Page : 953 pages
File Size : 51,9 Mb
Release : 2012
Category : Medical
ISBN : 9781451105377

Get Book

The Cleveland Clinic Cardiology Board Review by Anonim Pdf

"The Cleveland Clinic Cardiology Board Review, 2nd Edition, continues to offer thorough preparation for board certification and recertification exams in cardiology. It is written by distinguished clinicians from the Cleveland Clinic Foundation's Department of Cardiovascular Medicine and based on the Cleveland Clinic Foundation's popular annual Intensive Review of Cardiology course.The book provides a comprehensive, state-of-the-art review of every area of contemporary cardiovascular medicine. Emphasis is on board relevant clinical material and accurate real-world clinical decision making. More than 400 illustrations and numerous tables facilitate quick review. Board-format questions with answers and explanations appear at the end of each section. New for this edition: 4 color added throughout highlighted key points/critical issues surrounding guidelines. Online companion website with a component of online clinical cases with questions"--Provided by publisher.

Five Stars

Carmine Gallo
Five Stars Book PDF

Author : Carmine Gallo
Publisher : St. Martin's Press
Page : 255 pages
File Size : 45,5 Mb
Release : 2018-06-05
Category : Business & Economics
ISBN : 9781250183477

Get Book

Five Stars by Carmine Gallo Pdf

“As technology threatens to displace countless jobs and skills, the ability to communicate is becoming more important than ever. This book is full of examples to help you get better at transporting your thoughts and emotions into the minds of other people.” —Adam Grant, New York Times bestselling author of Give and Take, Originals, and Option B with Sheryl Sandberg How to master the art of persuasion—from the bestselling author of Talk Like TED. Ideas don’t sell themselves. As the forces of globalization, automation, and artificial intelligence combine to disrupt every field, having a good idea isn’t good enough. Mastering the ancient art of persuasion is the key to standing out, getting ahead, and achieving greatness in the modern world. Communication is no longer a “soft” skill—it is the human edge that will make you unstoppable, irresistible, and irreplaceable—earning you that perfect rating, that fifth star. In Five Stars, Carmine Gallo, bestselling author of Talk Like TED, breaks down how to apply Aristotle’s formula of persuasion to inspire contemporary audiences. As the nature of work changes, and technology carries things across the globe in a moment, communication skills become more valuable—not less. Gallo interviews neuroscientists, economists, historians, billionaires, and business leaders of companies like Google, Nike, and Airbnb to show first-hand how they use their words to captivate your imagination and ignite your dreams. In the knowledge age—the information economy—you are only as valuable as your ideas. Five Stars is a book to help you bridge the gap between mediocrity and exceptionality, and gain your competitive edge in the age of automation. In Five Stars, you will also learn: -The one skill billionaire Warren Buffett says will raise your value by 50 percent. -Why your job might fall into a category where 75 percent or more of your income relies on your ability to sell your idea. -How Airbnb’s founders follow a classic 3-part formula shared by successful Hollywood movies. -Why you should speak in third-grade language to persuade adult listeners. -The one brain hack Steve Jobs, Leonardo da Vinci, and Picasso used to unlock their best ideas.

Caring for our future

Great Britain: Department of Health
Caring for our future Book PDF

Author : Great Britain: Department of Health
Publisher : The Stationery Office
Page : 72 pages
File Size : 53,8 Mb
Release : 2012-07-11
Category : Medical
ISBN : 0101837828

Get Book

Caring for our future by Great Britain: Department of Health Pdf

Care and support affects a large number of people: eight out of 10 people aged 65 will need some care and support in their later years; some people have impairments from birth or develop them during their working life; some 5 million people care for a friend or relative, some for more than 50 hours a week. The current system does not offer enough support until a crisis point is reached, the quality of care is variable and inconsistent, and the growing and ageing population is only going to increase the pressure. Consequently, two core principles lie at the heart of this White Paper. The first is that individuals, communities and Government should do everything possible to prevent, postpone and minimise people's need for formal care and support. The system should be built around the promotion of people's independence and well-being. The second principle is that people should be in control of their own care and support, with personal budgets and direct payments, backed by clear, comparable information and advice that will allow individuals and their carers to make the choices that are right for them. This paper sets out the principles and approach, with sections covering: strengthening support within communities; housing; better information and advice; assessment, eligibility and portability for people who use care services; carers' support; defining high-quality care; improving quality; keeping people safe; a better local care market; workforce; personalised care and support; integration and joined-up care.