Redefining Operational Excellence

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Redefining Operational Excellence

Author : Andrew Miller
Publisher : AMACOM
Page : 267 pages
File Size : 47,9 Mb
Release : 2014-06-11
Category : Business & Economics
ISBN : 9780814433980

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Redefining Operational Excellence by Andrew Miller Pdf

Discover new strategies for maximizing performance and profit across your organization through the concept of operational excellence. Companies must learn that you cannot fire and budget-slice your way to sustainable growth. Our world is too complex, too interconnected, and technology too quick-evolving for organizations to achieve dramatic results simply by eliminating waste and increasing standardization. Maybe these methods worked before--occasionally--but not anymore. Redefining Operational Excellence boldly claims that the old ways of hunkering down and refocusing the business strategies are no longer viable. Operational excellence is about a mindset, and a company culture that questions current models and focuses not on slashing and subtracting but on adding value, making improvements, and increasing speed. This groundbreaking guide covers it all--processes, people, and operations--and shares specific strategies to: Drive innovation and collaboration Engage customers Attract and retain top people Align strategy and execution Optimize speed Operational excellence is about finding money and performance boosts in hidden areas businesses don't normally look. With this indispensable, all-encompassing resource, you’ll discover where!

Design for Operational Excellence: A Breakthrough Strategy for Business Growth

Author : Kevin J. Duggan
Publisher : McGraw Hill Professional
Page : 304 pages
File Size : 54,8 Mb
Release : 2011-09-16
Category : Business & Economics
ISBN : 9780071768566

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Design for Operational Excellence: A Breakthrough Strategy for Business Growth by Kevin J. Duggan Pdf

Beyond Six Sigma and Lean! Design your processes to facilitate real business growth, in both healthy and unhealthy economies Design for Operational Excellence defines why companies embark upon continuous improvement—and the true answer is not to improve efficiency, quality, or eliminate waste! The reason is to achieve Operational Excellence. Duggan, an established authority on OpEx, provides the design criteria and guidelines that enable you to grow your business organically by refocusing management’s attention from running the business to growing the business. Founded on eight key principles, this groundbreaking system facilitates the continuous flow of value into any operation—from customer service to sales to manufacturing. Kevin J. Duggan is a renowned speaker, executive mentor, and educator in applying advanced lean techniques to achieve Operational Excellence and the author of two books on the subject: Creating Mixed Model Value Streams and The Office That Grows Your Business—Achieving Operational Excellence in Your Business Processes. As the Founder of the Institute for Operational Excellence, the leading educational center on Operational Excellence, and Duggan Associates, an international training and advisory firm, Kevin has assisted many major corporations worldwide, including United Technologies Corporation, Caterpillar, Pratt & Whitney, Singapore Airlines, IDEX Corporation, GKN and Parker Hannifin. A recognized expert on Operational Excellence, Kevin is a frequent keynote speaker, master of ceremonies, and panelist at international conferences, and has appeared on CNN and the Fox Business Network.

Safety Differently

Author : Sidney Dekker
Publisher : CRC Press
Page : 312 pages
File Size : 41,9 Mb
Release : 2014-06-23
Category : Technology & Engineering
ISBN : 9781482242003

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Safety Differently by Sidney Dekker Pdf

The second edition of a bestseller, Safety Differently: Human Factors for a New Era is a complete update of Ten Questions About Human Error: A New View of Human Factors and System Safety. Today, the unrelenting pace of technology change and growth of complexity calls for a different kind of safety thinking. Automation and new technologies have resu

New Loss Prevention

Author : A. Beck,C. Peacock
Publisher : Springer
Page : 192 pages
File Size : 43,7 Mb
Release : 2009-09-29
Category : Business & Economics
ISBN : 9780230250727

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New Loss Prevention by A. Beck,C. Peacock Pdf

Challenging existing ideas about not only what constitutes retail shrinkage, but also the approach that should be adopted to deal with it, it critically examines how current approaches to managing shrinkage are at best preventative, and how through operational excellence, organizations can reduce the impact it has on their profitability.

Driving Digital Strategy

Author : Sunil Gupta
Publisher : Harvard Business Press
Page : 327 pages
File Size : 53,8 Mb
Release : 2018-07-24
Category : Computers
ISBN : 9781633692695

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Driving Digital Strategy by Sunil Gupta Pdf

Digital transformation is no longer news--it's a necessity. Despite the widespread threat of disruption, many large companies in traditional industries have succeeded at digitizing their businesses in truly transformative ways. The New York Times, formerly a bastion of traditional media, has created a thriving digital product behind a carefully designed paywall. Best Buy has transformed its business in the face of Amazon's threat. John Deere has formed a data-analysis arm to complement its farm-equipment business. And Goldman Sachs and many others are using digital technologies to reimagine their businesses. In Driving Digital Strategy, Harvard Business School professor Sunil Gupta provides an actionable framework for following their lead. For over a decade, Gupta has studied digital transformation at Fortune 500 companies. He knows what works and what doesn't. Merely dabbling in digital or launching a small independent unit, which many companies do, will not bring success. Instead you need to fundamentally change the core of your business and ensure that your digital strategy touches all aspects of your organization: your business model, value chain, customer relationships, and company culture. Gupta covers each aspect in vivid detail while providing navigation tips and best practices along the way. Filled with rich and illuminating case studies of companies at the forefront of digital transformation, Driving Digital Strategy is the comprehensive guide you need to take full advantage of the limitless opportunities the digital age provides.

Back to Basics

Author : Douglas Sutton
Publisher : Unknown
Page : 0 pages
File Size : 43,8 Mb
Release : 2011-07
Category : Industrial management
ISBN : 0578075431

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Back to Basics by Douglas Sutton Pdf

Whether a reader is a team leader, a small-business owner, or a veteran operations professional, Sutton's "Back to Basics" will equip them with the tools and strategies they need to begin their journey toward operations excellence.

Operational Excellence

Author : James William Martin
Publisher : CRC Press
Page : 469 pages
File Size : 55,6 Mb
Release : 2021-01-27
Category : Business & Economics
ISBN : 9781000330618

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Operational Excellence by James William Martin Pdf

Operational Excellence, Second Edition – Breakthrough Strategies for Improving Customer Experience and Productivity brings together leading-edge tools, methods, and concepts to provide process improvement experts a reference to improve their organization’s quality, productivity, and customer service operations. Its major topics include alignment of strategy to the design of supporting systems to meet customer expectations, manage capacity, and improve performance. It provides a concise and practical reference for operational excellence. Its fourteen chapters lead a reader through the latest tools, methods, and concepts currently used to capture "voice of" customers, partners, and other stakeholders, new strategies for the application of Lean, Six Sigma, as well as product and service design across diverse industries, including manufacturing to financial services. This book operates from three premises: Organizations can increase competitiveness in an era of globalization through the application of "voice-of" applications, Design Thinking, the integration of the Information Technology Ecosystem’s new tools and methods integrated with proven Lean and Six Sigma applications Operational performance correlates to an organization’s financial, operational, and resultant productivity, as well as with shareholder economic value add (EVA) metrics and can be measured and improved using the methods in this book Value-adding activities and disciplines discussed are global and applicable to every organization A PRACTICAL TOOL FOR REAL-WORLD APPLICATION New topics are introduced in the second edition. These include Design Thinking, the "voice-of" Information Technology Ecosystems, Big Data applications, and Robotic Process Automation. Key topics from the first edition remain. These include Design-for-Six-Sigma (DFSS), Lean and Six Sigma methods, productivity analysis, operational assessments, project management, and other supporting topics. Each chapter contains tools and methods that will help readers identify areas for operational improvements. It contains ~300 figures, tables, and checklists to help increase organizational productivity. Practical examples are integrated through the book.

The Unified Theory of Profitability

Author : Andrew Miller
Publisher : Business Expert Press
Page : 168 pages
File Size : 46,8 Mb
Release : 2016-08-11
Category : Business & Economics
ISBN : 9781631574368

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The Unified Theory of Profitability by Andrew Miller Pdf

When we discuss accelerating top line growth and maximizing profitability, we often consider hiring more people, cutting expenses, or raising prices. What we should be doing is looking at different ways to effectively utilize what we already have. Rather than hiring new people, we need to improve the performance of our current employees. As an alternative to cutting costs, we need better invest the money we already spend. Instead of raising prices, identify ideal customers to market and sell to. This book will discuss strategies on how to do all of these things and more. The author provides 25 ways to accelerate revenue growth and increase profitability immediately, without making any new financial investments. That is the Unified Theory of Profitability. It means looking at the organization and finding ways to better leverage what already exists and focusing on the activities or changes that will provide optimal results. Readers will become experts on executing on these strategies. It can be done! Find the solutions that work, commit to implementing them and results will flourish.

Reinventing Project Management

Author : Aaron J. Shenhar,Dov Dvir
Publisher : Harvard Business Review Press
Page : 290 pages
File Size : 48,5 Mb
Release : 2007-08-13
Category : Business & Economics
ISBN : 9781591398004

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Reinventing Project Management by Aaron J. Shenhar,Dov Dvir Pdf

Projects are the engines that drive innovation from idea to commercialization. In fact, the number of projects in most organizations today is expanding while operations is shrinking. Yet, since many companies still focus on operational excellence and efficiency, most projects fail--largely because conventional project management concepts cannot adapt to a dynamic business environment. Moreover, top managers neglect their company's project activity, and line managers treat all their projects alike--as part of operations. Based on an unprecedented study of more than 600 projects in a variety of businesses and organizations around the globe, "Reinventing Project Management" provides a new and highly adaptive model for planning and managing projects to achieve superior business results.

Leading Pharmaceutical Operational Excellence

Author : Thomas Friedli,Prabir Basu,Daniel Bellm,Jürgen Werani
Publisher : Springer Science & Business Media
Page : 541 pages
File Size : 41,8 Mb
Release : 2013-11-26
Category : Business & Economics
ISBN : 9783642351617

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Leading Pharmaceutical Operational Excellence by Thomas Friedli,Prabir Basu,Daniel Bellm,Jürgen Werani Pdf

Achieving operational excellence is a challenge for the pharmaceutical industry, with many companies setting successful examples time and again. This book presents such leading practices for managing operational excellence throughout the pharmaceutical industry. Based on the St.Gallen OPEX Model the authors describe the current status of OPEX and the future challenges that have to be dealt with. The ample theoretical background is complemented hand-in-hand by case studies contributed by authors from leading pharmaceutical companies.​

Leadership in Healthcare

Author : Paul Turner
Publisher : Springer
Page : 351 pages
File Size : 44,9 Mb
Release : 2018-12-30
Category : Medical
ISBN : 9783030043872

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Leadership in Healthcare by Paul Turner Pdf

This innovative book analyses the evolving nature of leadership, exploring an ever-increasing range of theoretical concepts and applying these to practices within healthcare organisations. A wide range of theories are covered, from behavioural to attitudinal, socio-cognitive to contingency, and social exchange to team. By identifying the common underlying characteristics that are present in leadership styles and approaches, the author successfully crafts a useful model that is adaptable to different scenarios and contexts within the realms of healthcare management. Offering a series of detailed case studies from around the world, this book proposes three crucial concepts for leadership within the health sector: leadership credibility, professional credibility and organisational dynamics. Both scholars and practitioners will find the theoretical framework provided in this book insightful and applicable in real-life situations.

Educational Management

Author : Tony Bush,Les Bell,Ray Bolam,Ron Glatter,Peter M Ribbins
Publisher : SAGE
Page : 256 pages
File Size : 41,5 Mb
Release : 1999-09-08
Category : Education
ISBN : 9780857022219

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Educational Management by Tony Bush,Les Bell,Ray Bolam,Ron Glatter,Peter M Ribbins Pdf

`Researchers interested in various aspects of college leadership and management will find this book a convenient and scholarly introduction to related research in the school sector' - Further Education Development Agency, College Research Journal `Educational management has become an important academic subject. The contributors to this volume have gauaranteed its survival as such by undertaking this review in order that they and others working in the field may take account of a range of agendas and initiatives. The outcome must be a fresh stance and a new sense of direction to enable a study of educational managment to meet the needs of teachers and their schools in the new millennium' - Educational Research Educational Management brings together important original contributions from leading thinkers in the field. Edited by some of the key figures in educational management today, chapters examine the following key areas: Has self-management achieved the success predicted for it?; What should be the nature of professional development for educational leaders?; to what extent can education benefit by drawing from practice in business and industry?; can theory inform management practice in education?; how can research contribute to educational improvement?; how can leaders help improve classroom practice? Educational Management is one of the major outcomes of the ESRC ( Economic and Social Research Council) seminar series which aimed to redefine educational management in the light of the many developments in policy, practice, theory and research since the subject became established in the 1970s.

Influential Internal Communication

Author : Jenni Field
Publisher : Kogan Page Publishers
Page : 235 pages
File Size : 53,6 Mb
Release : 2021-04-03
Category : Business & Economics
ISBN : 9781789666144

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Influential Internal Communication by Jenni Field Pdf

Streamline your organization's communication for happier employees, clients and customers, with this powerful and practical methodology featuring insight from experts Simon Sinek and Brené Brown. As the title suggests, Influential Internal Communication proves just how influential internal communications (IC) is, and the measurable impact it has on an organization's growth. For many organizations, IC often slips down the list of priorities when there are high pressure, high stakes business situations to cope with. This causes a sense of chaos and confusion within the organization that will - eventually - permeate to external customers and clients. Influential Internal Communication presents a clear, adaptable methodology that will help readers understand, diagnose and fix their own communication challenges, thereby transforming the chaos into calm. Backed up with data and statistics from industry reports on workplace culture, Influential Internal Communication is based on The Field Model and draws on research with CEO's, some of the best insights into people, organisations and chaos. The theory is backed up with real world case studies, showing how chaos can impact a range of organizations of varying size and industry. Written by the 2020 President of the Chartered Institute of Public Relations (CIPR), Influential Internal Communication will streamline any organization's IC practices, and help to drive engagement, efficiency and profit across the board.

In Her Purpose

Author : Rose Buado,Jennifer Redondo-Marquez
Publisher : Unknown
Page : 314 pages
File Size : 48,5 Mb
Release : 2020-06-14
Category : Electronic
ISBN : 1734732016

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In Her Purpose by Rose Buado,Jennifer Redondo-Marquez Pdf

Amongst us are real, powerful stories of inspiring women who offer impactful and compelling successes. These are true stories that give us hope, courage, and drive. In Her Purpose creators, Rose Buado and Jennifer Redondo-Marquez introduce you to 40 amazing stories of strong Asian women who are redefining success on their own terms. There is so much to learn from these women who came before us. Like these women, many of us struggle to find a career path, follow a life goal, and face different challenges, ups, and downs. Their stories give insights and share their personal journey of how they got to where they are now. They all took different paths ranging from fashion, medical, art, entertainment, education, and various industries. Each of these women has defied social and cultural conventions that have shaped our existence as we know it.

Thinking In The Future Tense

Author : Jennifer James
Publisher : Simon and Schuster
Page : 358 pages
File Size : 51,6 Mb
Release : 2012-12-11
Category : Philosophy
ISBN : 9781471109546

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Thinking In The Future Tense by Jennifer James Pdf

Explains the changes that are taking place in the business world and offers advice on obtaining the skills not only to survive, but to prosper. These include: perspective - the ability to identify the important changes; energy - doing more with less