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Author : Clare E. Fowler
Publisher : Rowman & Littlefield
Page : 363 pages
File Size : 45,5 Mb
Release : 2023
Category : Conflict management
ISBN : 9781538171288
"Offers step-by-step expert advice that empowers women to understand and overcome the conflicts they face at work with coworkers and managers"--
Author : Clare E. Fowler
Publisher : Rowman & Littlefield Publishers
Page : 0 pages
File Size : 47,8 Mb
Release : 2023-07-10
Category : Business & Economics
ISBN : 1538171279
Offers step-by-step expert advice that empowers women to understand and overcome the conflicts they face at work with coworkers and managers. Are you being harassed? Micromanaged? Or just plain annoyed by your gum-chewing, music-playing, lunch-stealing coworker? Are you ready to blow this popsicle stand and move on to a new job? Then let this book guide you through this process. Beginning with 15 common workplace personalities that you have likely encountered, this book helps you to diagnose your situation, and provides empowering strategies for dealing with this situation and preventing future disputes. Based on the latest research in the dispute resolution field, and decades of workplace mediation experience, these stories are based on real-life examples (though names have been changed to protect those who should be ashamed of themselves). Women are finally being given the training and opportunities to succeed in the workplace, but societal norms are still in the stone-age. This book offers concrete suggestions for women to determine their boundaries and strategies for reinforcing those boundaries. Women shouldn't have to choose between being a baby or a bully. Women have amazing empathic and social skills--so why not build on those skills, armed with years of research and ideas, to create the career you have worked for? Perhaps it's not just one mansplainer, or one frustrating coworker, but a whole department? Managerial style? Systemic issues? A toxic workplace that is in need of some major rebranding? This book is aimed at the frustrated employee, manager, conflict resolution practitioner, and HR office. There are simple skills to empower any employee. For the management team, learn how to design an effective training, identify red flags, triage employee concerns, and build a healthy workplace. As impossible as that may sound right now, it actually is achievable with some practical suggestions and a bit of work. So buckle up, grab some popcorn, and prepare for some great stories that will help you to take control of your worklife. This is a light-hearted guide for the heavy-hearted employee. This is the only book to take decades of conflict research and workplace examples and brings them to the hands of those who need this information: the workers going through difficult conflicts. The purpose of this book is to empower women in a frustrating office to not just understand the conflict but give them the tools to grow through it. This book takes the numerous academic studies about resolving workplace conflict, as well as experience from the mediation table, and provides a step-by-step guide for employees to resolve their own conflict. It is designed to be relatable, drawing upon numerous personalities, real examples, in a variety of settings, so that the reader can find comfort in knowing that others have worked through similar situations. The book is also humorous, to help ease the anxiety of a tense worker. The goal is to give the average employee the skills to understand and grow through their current workplace conflict. 15 frustrating workplace personalities and situations are described, and then examined from the female viewpoint or response.
Author : Gary Chapman,Paul White
Publisher : Moody Publishers
Page : 176 pages
File Size : 42,8 Mb
Release : 2014-08-26
Category : Business & Economics
ISBN : 9780802487445
Learn how to thrive in—or escape from—a toxic work environment. Toxic organizations are rife with conflict, fear, and anger. The environment causes people to have physiological responses as if they’re in a fight-or-flight situation. Healthy people become ill. Colds, flu and stress-related illnesses such as heart attacks are more common. By contrast, in resonant organizations, people take fewer sick days and turnover is low. People smile, make jokes, talk openly and help one another." - Annie McKee (author, consultant) Many employees experience the reality of bullying bosses, poisonous people, and soul-crushing cultures on a daily basis. Rising Above a Toxic Workplace tells authentic stories from today's workers who share how they cope, change, or quit. Candidly they open up about what they learned, what they wish they had done, and how to gain resilience. Insightfully illustrating from these accounts, authors Gary Chapman, Paul White, and Harold Myra blend their combined experiences in ministry and business to deliver hope and practical guidance to those who find themselves in an unhealthy work environment. Includes a Survival Guide and Toolkit full of strategies and realistic insights
Author : Nancy A. Welsh,Howard Gadlin
Publisher : Unknown
Page : 504 pages
File Size : 40,9 Mb
Release : 2020-11
Category : Electronic
ISBN : 1734956208
This book includes the diverse personal histories of some of the founders, institutionalizers, and leaders of change in the filed of conflict resolution. The authors of the essays in this book play a variety of roles: mediator, facilitator, arbitrator, ombuds, academic, system designer, entrepreneur, leaders of public and private conflict resolution organizations, researcher, advocate for conflict resolution and critic of conflict resolution. The narratives of the contributors provide a way to understand the conflict resolution field and its principles.
Author : J. C. Pohl,Ryan McKernan
Publisher : John Wiley & Sons
Page : 279 pages
File Size : 44,6 Mb
Release : 2023-07-20
Category : Education
ISBN : 9781394155453
Transform your school’s culture for the better In Rising Above, we meet Serenity Springs High School’s new school counselor Monica Sheppard as she is fielding a barrage of school conflict issues coming at her from what seems like every direction. Backed by a team of veteran school culture experts from different facets of education, author JC Pohl delivers an engaging, ripped-from-the-headlines narrative about a fictional school community devolving into chaos. With social media running out of control, teachers feeling burnt out, and a principal that has simply lost her way, Monica immerses herself into the school community and strives to bridge many of the divides that define contemporary school environments across the United States. The book includes insights from real-world experts, including Principal Dr. Pete Getz, relationship expert Emil Harker, LMFT, and school counselor educator Dr. Stephanie Eberts. It also offers: A comprehensive set of strategies and tools to help cure the ailments destroying school culture Insightful discussions of teacher-student, teacher-teacher, teacher-administration, teacher-parent, teacher-staff, and student-student conflict management and resolution A compelling narrative of a school leader rising above the chaos that surrounds her and showing readers a tangible pathway that leads to positive school conflict resolution An engrossing and essential read for principals, assistant principals, school counselors, and other district administrators, Rising Above also proves invaluable to K-12 teachers and higher education professors with an interest in building exemplary school cultures.
Author : Susan S. Raines
Publisher : John Wiley & Sons
Page : 462 pages
File Size : 53,5 Mb
Release : 2012-12-14
Category : Business & Economics
ISBN : 9781118415481
“Raines masterfully blends the latest empirical research on workplace conflict with practical knowledge, skills, and tools to effectively manage and prevent a wide range of conflict episodes. This is a highly applicable ‘top shelf book’ that will assist anyone from the aspiring manager to top level management and leadership in the public, private, and nonprofit sectors. It will also be a fast favorite of professors, trainers, and students of business and conflict management.” - Brian Polkinghorn, Distinguished Professor, Center for Conflict Resolution, Salisbury University. “With her broad dispute resolution, teaching, and editing experience, Susan Raines is uniquely qualified to organize what is known about conflict management in the workplace. She has succeeded in providing private, public, and nonprofit managers with accessible concepts and tools to deal effectively with the internal and external conflicts they must confront every day. Essential reading for all managers!” - Alan E. Gross, senior director, training coordinator, New York Peace Institute “After reading an advance copy of Raine’s impressive book, I can’t wait to begin to use it as a seminal text in my classes in organizational conflict. I am amazed at her ability to cover so well such disparate subjects as systems design, public policy disputes, small and large group processes, customer conflicts, conflicts in a unionized environment, and conflicts within regulatory contexts. Her user-friendly writing style is enhanced by her salient examples of exemplary and mistake-laden practices within public and private sector organizations. A ‘must-read’ for scholars, students, and practitioners interested in organizational conflict.” - Neil H. Katz, professor, Conflict Analysis and Resolution, Nova-Southeastern University “Conflict management skills are essential to a manager’s success. Raines, a leading scholar and practitioner, provides a comprehensive and strategic new guide to these critical skills and how to use them in any organization.” - Lisa Blomgren Bingham, Keller-Runden Professor of Public Service, School of Public and Environmental Affairs, Indiana University
Author : Gary Chapman,Jennifer M Thomas,Paul White
Publisher : Moody Publishers
Page : 141 pages
File Size : 48,7 Mb
Release : 2022-01-25
Category : Business & Economics
ISBN : 9780802499448
Workplace conflict is inevitable. When it happens, how can you get back on track? Like all relationships, the ones we have at work are subject to stresses—maybe even fractures that can really take a toll on the workplace. Productivity is lost. Time is wasted. Tension mounts. Cooperation is reduced. And the workplace becomes toxic. What’s the solution? In Making Things Right at Work, Dr. Gary Chapman, #1 New York Times bestselling author of The 5 Love Languages®, is joined by business consultants Dr. Jennifer Thomas and Dr. Paul White to offer the strategies you need to restore harmony at work. You’ll learn: How to discern the causes of workplace conflict How to avoid unnecessary disputes How to repair relationships when you’ve messed up How to let go of past hurts and rebuild trust Don’t let broken relationships taint your work environment. Take the needed steps to make things right . . . not tomorrow, but today. The success of your career depends on it!
Author : BJ Phillips
Publisher : Xulon Press
Page : 218 pages
File Size : 50,7 Mb
Release : 2003-06
Category : Religion
ISBN : 9781591607823
Author : Institute of Medicine,National Academy of Engineering,National Academy of Sciences,Committee on Science, Engineering, and Public Policy,Committee on Prospering in the Global Economy of the 21st Century: An Agenda for American Science and Technology
Publisher : National Academies Press
Page : 590 pages
File Size : 42,5 Mb
Release : 2007-03-08
Category : Political Science
ISBN : 9780309100397
In a world where advanced knowledge is widespread and low-cost labor is readily available, U.S. advantages in the marketplace and in science and technology have begun to erode. A comprehensive and coordinated federal effort is urgently needed to bolster U.S. competitiveness and pre-eminence in these areas. This congressionally requested report by a pre-eminent committee makes four recommendations along with 20 implementation actions that federal policy-makers should take to create high-quality jobs and focus new science and technology efforts on meeting the nation's needs, especially in the area of clean, affordable energy: 1) Increase America's talent pool by vastly improving K-12 mathematics and science education; 2) Sustain and strengthen the nation's commitment to long-term basic research; 3) Develop, recruit, and retain top students, scientists, and engineers from both the U.S. and abroad; and 4) Ensure that the United States is the premier place in the world for innovation. Some actions will involve changing existing laws, while others will require financial support that would come from reallocating existing budgets or increasing them. Rising Above the Gathering Storm will be of great interest to federal and state government agencies, educators and schools, public decision makers, research sponsors, regulatory analysts, and scholars.
Author : George Downs,David M. Rocke
Publisher : Princeton University Press
Page : 180 pages
File Size : 47,8 Mb
Release : 2021-02-09
Category : Political Science
ISBN : 9780691225203
"Domestic politics matters" has become a rallying cry for international relations scholars over the past decade, yet the question still remains: Just how does it matter? In this book, George Downs and David Rocke argue that an important part of the international impact of domestic politics springs from the institutional responses to its many uncertainties. This impact is due not so much to the errors in judgment these uncertainties can cause as to the strategic and institutional consequences of knowing that such errors are possible. The heart of the book is its formal analysis of how three kinds of domestic uncertainty have shaped international relations through their influence on three very different institutions. One chapter deals with the decision rules that citizens create to cope with uncertainty about the quality of their representation, and how these can lead to the paradoxical "gambling for resurrection" effect. Another chapter describes the extent to which the weak enforcement provisions of GATT can be understood as a mechanism to cope with uncertain but intermittent interest group demands for protection. The third chapter looks at the impact of uncertainty on the creation, survival, and membership of multilateral regulatory institutions, such as the Montreal Protocol and EU, when some states question the capacity of other states to meet their treaty obligations.
Author : Institute of Medicine,National Academy of Engineering,National Academy of Sciences,2005 "Rising Above the Gathering Storm" Committee
Publisher : National Academies Press
Page : 102 pages
File Size : 40,9 Mb
Release : 2010-10-23
Category : Political Science
ISBN : 9780309160971
In the face of so many daunting near-term challenges, U.S. government and industry are letting the crucial strategic issues of U.S. competitiveness slip below the surface. Five years ago, the National Academies prepared Rising Above the Gathering Storm, a book that cautioned: "Without a renewed effort to bolster the foundations of our competitiveness, we can expect to lose our privileged position." Since that time we find ourselves in a country where much has changed-and a great deal has not changed. So where does America stand relative to its position of five years ago when the Gathering Storm book was prepared? The unanimous view of the authors is that our nation's outlook has worsened. The present volume, Rising Above the Gathering Storm, Revisited, explores the tipping point America now faces. Addressing America's competitiveness challenge will require many years if not decades; however, the requisite federal funding of much of that effort is about to terminate. Rising Above the Gathering Storm, Revisited provides a snapshot of the work of the government and the private sector in the past five years, analyzing how the original recommendations have or have not been acted upon, what consequences this may have on future competitiveness, and priorities going forward. In addition, readers will find a series of thought- and discussion-provoking factoids-many of them alarming-about the state of science and innovation in America. Rising Above the Gathering Storm, Revisited is a wake-up call. To reverse the foreboding outlook will require a sustained commitment by both individual citizens and government officials-at all levels. This book, together with the original Gathering Storm volume, provides the roadmap to meet that goal. While this book is essential for policy makers, anyone concerned with the future of innovation, competitiveness, and the standard of living in the United States will find this book an ideal tool for engaging their government representatives, peers, and community about this momentous issue.
Author : Lisa Earle McLeod
Publisher : Penguin
Page : 170 pages
File Size : 47,6 Mb
Release : 2010-01-05
Category : Family & Relationships
ISBN : 9781101171479
"A must-read for anyone who wants to be more successful." -Keith Ferrazzi, author of #1 New York Times bestseller Who's Got Your Back This engaging and eye-opening book presents a bold model for rising above either/or thinking, recasting the debate on everything from sex and politics to business and religion. With refreshing wit and honesty, business consultant and columnist Lisa McLeod reveals why most of what we've been told about conflict resolution and compromise is wrong-and why the answers to even the most complex problems are closer at hand than we might think. A rare combination of personal insight, business wisdom, and humor, The Triangle of Truth is a just-in-time read for anyone who is tired of the arguments, angst, and stalemates and is ready for real solutions to our problems, large and small.
Author : Katherine Crowley,Kathi Elster
Publisher : McGraw Hill Professional
Page : 256 pages
File Size : 43,7 Mb
Release : 2012-11-02
Category : Business & Economics
ISBN : 9780071802055
One of the New York Post's Top 10 Career Books of 2012 and a Booklist Top 10 Business Book DO YOU WORK WITH A MEAN GIRL? A woman’s field guide to the new frontier of professional development—working with other women Women-to-women relationships in the workplace are . . . complicated. When they’re good, they’re great. But when they’re bad, they can ruin your day, your week—even your year. Packed with proven advice from two of today’s leading experts in workplace relationships, this one-of-a-kind guide gives women the tools they need to navigate difficult situations unique to women-to-women relationships—whether with a boss, a colleague, a client, or an employee. Have you dealt with a woman in the workplace who: “Accidentally” excludes you from important meetings? Seems intent on taking you down professionally? Gossips about you with other coworkers? Makes you look bad by missing deadlines? Forms a “pack” of mean girls to make your life miserable? Mean Girls at Work isn’t just about surviving difficult situations. It’s about transforming a toxic relationship into one that benefits and supports both of you. This book is also for women who engage in mean behavior . . . but don’t know it. After all, who hasn’t gossiped about a female coworker? Who hasn’t rolled her eyes in the presence of a woman she doesn’t like? Who hasn’t scanned another woman head to toe—which is just a nonverbal way of saying, “You’ve just been judged”? The authors provide invaluable advice to the more subtle ways of being mean—even if they’re not intended. With a workforce composed of a higher percentage of women than ever, workplace dynamics have changed. Crowley and Elster cover every conceivable scenario, providing critical advice on how to rise above the fray and move forward professionally. Mean Girls at Work is your map to dodging the mines and moving forward in today’s transformed workplace. Praise for Mean Girls at Work “An invaluable suit of armor for surviving nine to five!” —Leil Lowndes, bestselling author of How to Talk to Anyone “If you think the emotional cruelty of comedies like Mean Girls and Heathers doesn’t exist in the real world workplace, think again. In Mean Girls at Work, Katherine Crowley and Kathi Elster valuably chronicle female vs. female predators and offer solid defensive strategies.” —Ann Kreamer, author of It’s Always Personal: Navigating Emotion in the New Workplace “Whether you are in your twenties and just starting your professional career, your midcareer forties, when you are supposed to have figured it out already, or a woman in her fifties or sixties who’s seen it all—this book is a must-read. . . . The authors have finally given women the tools and the sound advice necessary to deal with . . . conflicts that keep us all from succeeding. . . . Carry this book with you to work every day!” —Carolyn Cassin, President, Michigan Women’s Foundation “A must-read for women of all ages in today’s workforce. This book offers what we all need to develop the capacities to endure this ever-changing workplace. We know it is all about relationships and you need the skills outlined in this book to survive and thrive when the Mean Girls attack.” —Kim Harrington, Coordinator, Professional Development and Training, Office of Human Resources, California State University, Sacramento
Author : Kenneth Cloke
Publisher : John Wiley & Sons
Page : 272 pages
File Size : 43,6 Mb
Release : 2002-02-28
Category : Family & Relationships
ISBN : 0787959294
Sometimes it's necessary to push beyond the usual limits of themediation process to achieve deeper and more lasting change.Mediating Dangerously shows how to reach beyond technical andtraditional intervention to the outer edges and dark places ofdispute resolution, where risk taking is essential and fundamentalchange is the desired result. It means opening wounds and lookingbeneath the surface, challenging comfortable assumptions, andexploring dangerous issues such as dishonesty, denial, apathy,domestic violence, grief, war, and slavery in order to reach adeeper level of transformational change. Mediating Dangerously shows conflict resolution professionals howto advance beyond the traditional steps, procedures, and techniquesof mediation to unveil its invisible heart and soul and to revealthe subtle and sensitive engine that drives the process of personaland organizational transformation. This book is a major newcontribution to the literature of conflict resolution that willinspire and educate professionals in the field for years to come.
Author : John Ford
Publisher : Createspace Independent Publishing Platform
Page : 216 pages
File Size : 48,6 Mb
Release : 2014-09-16
Category : Mediation and conciliation, Industrial
ISBN : 150033135X
IS THIS BOOK FOR YOU? If you... * are in HR and are tasked with general or specific responsibility for themanagement of workplace conflict * need support and guidance about how best to approach the management of internal workplace conflict* are ready to add to your toolbox a practical skill that fosters a more peaceful workplace * want to make a positive difference in the world ...then it probably is! My goal is to support you to successfully master the skill of workplace mediation. I want to make it easy for you to mediate internal workplace conflict. I want to share with you what I have learnt from working as a professional mediator with an employment and workplace focus. I am going to reveal all I know about resolving conflict as easily as possible, so that you can do it too. I am also going to weave in what I have learnt academically while teaching graduate students the skills of conflict resolution, negotiation and mediation. For some time now, as part of my corporate training practice, I have taught HR managers the skill of mediation through the offices of the Northern California Human Resources Association. Although a book can never replace the learning that occurs in a classic training environment, my hope is to convey to you, through these pages, what I cover when training your colleagues. I do not have to tell you how debilitating poorly managed workplace conflict can be. I want to give you the tools to do something productive about it. Conflict does not have to be a headache. In fact, it should be seen as a sign of vitality; a sign that something needs to change within an organization. Having mediation as a tool can go a long way to support authentic organizational harmony and well-being. And if you are the one doing the mediation, you get the accolades for being a peacemaker! "Peace at Work is a must-read for all HR professionals who aspire to a better solution to workplace conflict and who want to add the skill of mediation to their toolbox. John Ford takes a lifetime of mediation knowledge and presents it in an easy-to-understand, step-by-step process, from opening statements to closing agreements and every step in between." Todd Clawson, MS, Director of Human Resources, Parker County Hospital District "I have worked with John on various mediations over the years. He cares deeply about the people involved in his mediations and this is reflected in his consummate application of the skills and strategies in Peace at Work. This book is a natural complement to, and an excellent compilation of, John''s considerable store of knowledge about mediation in the workplace." Beth Delaney, Human Resource Business Partner, Kaiser Permanente "I had the pleasure of taking a mediation course led by John Ford. He was a truly inspiring teacher and his course proved immediately useful in my work in labor and employee relations. Many of the wise insights John shared with us in class are included in Peace at Work. HR and other managers looking for clear and practical advice about how to conduct a mediation will find it here, and will be better able to see why mediation is potentially so effective in resolving conflict." Maryl Olivera, Labor and Employee Relations, Administrative Office of the Courts "John Ford''s book, Peace at Work, will help any manager or HR professional to successfully mediate conflict. Mr Ford draws from his vast personal experience and insight, as well as that of many experts in the field, in this well-written and well-organized book. He covers foundational concepts and provides a structured approach to what is an easy-to-use, step-by-step model for mediation. Complete with case-study role-plays and a rich appendix of supporting materials and reference listings, the book is a must for anyone who leads people."Peter Haralabopoulos, Flight Attendant Base Director, San Francisco International Airport