Service Business Model Innovation In Healthcare And Hospital Management

Service Business Model Innovation In Healthcare And Hospital Management Book in PDF, ePub and Kindle version is available to download in english. Read online anytime anywhere directly from your device. Click on the download button below to get a free pdf file of Service Business Model Innovation In Healthcare And Hospital Management book. This book definitely worth reading, it is an incredibly well-written.

Service Business Model Innovation in Healthcare and Hospital Management

Mario A. Pfannstiel,Christoph Rasche
Service Business Model Innovation in Healthcare and Hospital Management Book PDF

Author : Mario A. Pfannstiel,Christoph Rasche
Publisher : Springer
Page : 296 pages
File Size : 53,9 Mb
Release : 2016-12-16
Category : Medical
ISBN : 9783319464121

Get Book

Service Business Model Innovation in Healthcare and Hospital Management by Mario A. Pfannstiel,Christoph Rasche Pdf

This book demonstrates how to successfully manage and lead healthcare institutions by employing the logic of business model innovation to gain competitive advantages. Since clerk-like routines in professional organizations tend to overlook patient and service-centered healthcare solutions, it challenges the view that competition and collaboration in the healthcare sector should not only incorporate single-end services, therapies or diagnosis related groups. Moreover, the authors focus on holistic business models, which place greater emphasis on customer needs and put customers and patients first. The holistic business models approach addresses topics such as business operations, competitiveness, strategic business objectives, opportunities and threats, critical success factors and key performance indicators.The contributions cover various aspects of service business innovation such as reconfiguring the hospital business model in healthcare delivery, essential characteristics of service business model innovation in healthcare, guided business modeling and analysis for business professionals, patient-driven service delivery models in healthcare, and continuous and co-creative business model creation. All of the contributions introduce business models and strategies, process innovations, and toolkits that can be applied at the managerial level, ensuring the book will be of interest to healthcare professionals, hospital managers and consultants, as well as scholars, whose focus is on improving value-generating and competitive business architectures in the healthcare sector.

Service Design Practices for Healthcare Innovation

Mario A. Pfannstiel,Nataliia Brehmer,Christoph Rasche
Service Design Practices for Healthcare Innovation Book PDF

Author : Mario A. Pfannstiel,Nataliia Brehmer,Christoph Rasche
Publisher : Springer Nature
Page : 536 pages
File Size : 44,8 Mb
Release : 2022-01-19
Category : Medical
ISBN : 9783030872731

Get Book

Service Design Practices for Healthcare Innovation by Mario A. Pfannstiel,Nataliia Brehmer,Christoph Rasche Pdf

This book offers an overview of service design practices for healthcare and hospital management. It explores how these practices can help to generate innovations in healthcare and contribute to the improvement of patient-centered care. Respected experts, including scholars from various disciplines and practitioners from healthcare institutions, share essential insights into established research areas, fields of work and work structures, and discuss successful approaches, methods and tools. By illustrating innovative services, products, processes, systems, and technologies, as well as their application in practice, the authors highlight the role of participating stakeholders in service design projects and the added value that comes from sharing, communicating, networking and collaborating. This book is a must-read for scholars and practitioners in the hospital and healthcare sector. It will also appeal to anyone interested in organizational development, service business model innovation, customer involvement and perceptions, and service experience.

Service Design and Service Thinking in Healthcare and Hospital Management

Mario A. Pfannstiel,Christoph Rasche
Service Design and Service Thinking in Healthcare and Hospital Management Book PDF

Author : Mario A. Pfannstiel,Christoph Rasche
Publisher : Springer
Page : 535 pages
File Size : 46,6 Mb
Release : 2018-12-28
Category : Medical
ISBN : 9783030007492

Get Book

Service Design and Service Thinking in Healthcare and Hospital Management by Mario A. Pfannstiel,Christoph Rasche Pdf

This book examines the nature of service design and service thinking in healthcare and hospital management. By adopting both a service-based provider perspective and a consumer-oriented perspective, the book highlights various healthcare services, methods and tools that are desirable for customers and effective for healthcare providers. In addition, readers will learn about new research directions, as well as strategies and innovations to develop service solutions that are affordable, sustainable, and consumer-oriented. Lastly, the book discusses policy options to improve the service delivery process and customer satisfaction in the healthcare and hospital sector. The contributors cover various aspects and fields of application of service design and service thinking, including service design processes, tools and methods; service blueprints and service delivery; creation and implementation of services; interaction design and user experience; design of service touchpoints and service interfaces; service excellence and service innovation. The book will appeal to all scholars and practitioners in the hospital and healthcare sector who are interested in organizational development, service business model innovation, customer involvement and perceptions, and service experience.

Innovating in Healthcare

Regina E. Herzlinger
Innovating in Healthcare Book PDF

Author : Regina E. Herzlinger
Publisher : Wiley
Page : 0 pages
File Size : 55,7 Mb
Release : 2023-01-25
Category : Business & Economics
ISBN : 1119543002

Get Book

Innovating in Healthcare by Regina E. Herzlinger Pdf

Create breakthrough services, products, and business models Innovating in Healthcare offers effective approaches for designing, reworking, and implementing innovative healthcare services, products, and business models. It will help anyone working in healthcare service or product development, from hospitals to startups, to question the status quo in healthcare and implement new solutions that lower costs while increasing both quality and access. Globally, healthcare faces a threefold crisis of unsustainable economics, erratic quality, and unequal access. Just in the U.S., healthcare accounted for 18% of the 2017 GDP and will likely reach nearly 20% by 2025, while hospital-induced deaths have skyrocketed, and tens of millions of people remain uninsured. This book will focus on creating the innovations in healthcare that can meet these needs. Written by the world's leading authority on healthcare innovation Includes success stories in every segment of the health care sector Presents and applies the Six Factors in the environment that critically affect healthcare innovation Guides the reader through tailoring a business plan specifically for the new business Designed for healthcare executives, providers, and degree students, Innovating in Healthcare is a comprehensive guide for maximizing the viability of a new healthcare product, service, or business.

Human-Centered Service Design for Healthcare Transformation

Mario A. Pfannstiel
Human Centered Service Design for Healthcare Transformation Book PDF

Author : Mario A. Pfannstiel
Publisher : Springer Nature
Page : 468 pages
File Size : 47,7 Mb
Release : 2023-01-27
Category : Medical
ISBN : 9783031201684

Get Book

Human-Centered Service Design for Healthcare Transformation by Mario A. Pfannstiel Pdf

This book explores the use of human-centered service design. Through a variety of case studies and best practices, it highlights ways to systematically improve the provision of healthcare services to different target and age groups in order to understand customer expectations and needs. The book also offers new insights into the dyadic relationship between service provider and customer, each of which has their own set of goals, purposes, and benefits and must cope with a scarcity of resources and opportunities to optimize and design. Written by recognized experts, scholars, and practitioners, this book demonstrates how, where, and when to successfully apply human-centered service design at multiple levels, including corporate, departmental, and product/service. Value-added services are not only assessed in terms of their effectiveness, efficiency, and productivity, but also bearing in mind human emotions, interactions, and communication techniques as an important part of service provision. Accordingly, the book will appeal to scholars and practitioners in the hospital and healthcare sector, and to anyone interested in organizational development, service business model innovation, customer involvement and perceptions, and the service experience.

Brilliant Business Models in Healthcare

Jeroen Kemperman,Jeroen Geelhoed,Jennifer op ‘t Hoog
Brilliant Business Models in Healthcare Book PDF

Author : Jeroen Kemperman,Jeroen Geelhoed,Jennifer op ‘t Hoog
Publisher : Springer
Page : 429 pages
File Size : 53,9 Mb
Release : 2016-11-18
Category : Medical
ISBN : 9783319264400

Get Book

Brilliant Business Models in Healthcare by Jeroen Kemperman,Jeroen Geelhoed,Jennifer op ‘t Hoog Pdf

This exciting resource examines pioneering, successful business models in healthcare services, emphasizing bold and innovative entrepreneurship in creating care delivery that is accessible, affordable, and effective. Expert contributors supply fascinating case studies of visionary principles at work in hospitals, specialist care, eHealth providers, and insurers along with practical guidance on building and sustaining a vision, a brand, an organization, and a loyal base of clients, employees, and investors. Featured companies demonstrate how moving beyond conventional patient/provider, service/cost, and other relationships can translate into improvements that benefit clients’ health and stakeholders’ bottom line as well as the larger community and potentially the world. Coverage analyzes key attributes of these successful entities, detailing key challenges, funding issues, and especially breakthrough goals, including: Strengthening mutual caring and sharing. Letting prevention and self-management work. Patient-centered organization of information and everyday care. Deploying services and instruments to help customers take control. Implementing differentiation in specialized healthcare. The result is crucial takeaways for creating transformational business models in health fields. Approachably written and brimming with infographics, Brilliant Business Models in Healthcare provides inspiring role models for entrepreneurs, managers, consultants, and professionals in the healthcare sector, including providers, insurers, technology suppliers, and pharmacists.

Innovations in Healthcare Management

Vijai Kumar Singh,Paul Lillrank
Innovations in Healthcare Management Book PDF

Author : Vijai Kumar Singh,Paul Lillrank
Publisher : CRC Press
Page : 456 pages
File Size : 42,7 Mb
Release : 2015-02-18
Category : Business & Economics
ISBN : 9781482252101

Get Book

Innovations in Healthcare Management by Vijai Kumar Singh,Paul Lillrank Pdf

As developed economies enter a period of slower growth, emerging economies such as India have become prime examples of how more can be achieved with less. Bringing together experience and expertise from across the healthcare industry, this book examines innovations that can bring about real advances in the healthcare industry. Innovations in Healthcare Management: Cost-Effective and Sustainable Solutions explores recent innovations in healthcare from a global and Indian perspective. Emphasizing the importance of Lean healthcare and innovation, it presents low-cost, high-volume solutions that improve access to care. Providing concrete examples of the five levels of innovation present in healthcare, the book presents new concepts, methods, and tools for advancing processes and operational flow. It includes case studies of actual results in healthcare innovation from three continents that highlight emerging global trends in healthcare system innovation. The book describes how to organize resources and flows so that given targets, such as cost, clinical quality, and patient experience, can be achieved with available resources. It also covers nontraditional ecosystems of innovation that move outside of expected technological innovations, such as innovations in social persuasion, rural health delivery, and the planning and design of hospitals. The book maintains a focus on key issues across the healthcare industry—such as access to care, demand creation, patient experiences, and data—to help readers implement new ideas and new models of delivery of affordable care in healthcare systems around the world.

Managing Innovation in Healthcare

James Barlow
Managing Innovation in Healthcare Book PDF

Author : James Barlow
Publisher : World Scientific Publishing Company
Page : 444 pages
File Size : 52,7 Mb
Release : 2016-12-05
Category : Electronic
ISBN : 9781786341549

Get Book

Managing Innovation in Healthcare by James Barlow Pdf

Across the world, the demands placed on health systems are growing rapidly. Developed countries face the challenge of providing services to an ageing population with changing health needs, while countries with developing health systems must find ways of ensuring their populations are provided with access to healthcare. Innovative thinking is essential to meet these twin challenges, but innovation is both a cause and cure of many struggles in healthcare — we need it, but it is hard to manage and the introduction of new technology can lead to higher costs. Using real-life examples and case studies from around the world, this book introduces the latest thinking on understanding and managing healthcare innovation more effectively. It does this from the perspective of governments responsible for shaping health policy, healthcare organisations providing services and juggling competing demands, and from the perspective of the industries that supply the new drugs, devices and other technologies. Managing Innovation in Healthcare is the perfect accompaniment for MSc, PhD and MBA students on health policy, management and public health courses, as well as managers, consultants and policy makers involved in healthcare services in both the public and private sector.

Shaping High Quality, Affordable and Equitable Healthcare

Nicola Burgess,Graeme Currie
Shaping High Quality Affordable and Equitable Healthcare Book PDF

Author : Nicola Burgess,Graeme Currie
Publisher : Springer Nature
Page : 399 pages
File Size : 48,5 Mb
Release : 2023-11-06
Category : Business & Economics
ISBN : 9783031242120

Get Book

Shaping High Quality, Affordable and Equitable Healthcare by Nicola Burgess,Graeme Currie Pdf

Healthcare systems around the world are struggling under intense pressure. Ageing populations, declining workforce, funding restraints and spending cuts have combined to produce a challenging environment to deliver a service that is fundamental to the lives of many. This book defines sustainable healthcare as an integrated system, where stakeholders work together to deliver high quality, safe patient care at the lowest possible cost and with a focus on outcomes that patients value. Using this definition as a guide, this book brings together an extensive body of knowledge from an elite group of academics to consider how we can shape healthcare service delivery in a way that delivers sustainable value to society as a whole. This edited collection will be of interest to academics working in healthcare management, healthcare innovation, the role of technology in healthcare, sustainable healthcare management, and healthcare in public policy. It will also be vital reading for managers and professionals working in health and social care that are interested in research -based solutions to the challenges they face.

Two Faces of Digital Transformation

Bülent Akkaya,Akif Tabak
Two Faces of Digital Transformation Book PDF

Author : Bülent Akkaya,Akif Tabak
Publisher : Emerald Group Publishing
Page : 217 pages
File Size : 50,5 Mb
Release : 2023-07-13
Category : Business & Economics
ISBN : 9781837530960

Get Book

Two Faces of Digital Transformation by Bülent Akkaya,Akif Tabak Pdf

Focusing on so-far unresolved questions about this new horizon of modernity, Two Faces of Digital Transformation provides insights into technological advancements with business administrative applications and examines forthcoming implementation strategies from a range of perspectives.

Challenges and Opportunities in Health Care Management

Sebastian Gurtner,Katja Soyez
Challenges and Opportunities in Health Care Management Book PDF

Author : Sebastian Gurtner,Katja Soyez
Publisher : Springer
Page : 393 pages
File Size : 51,6 Mb
Release : 2014-11-27
Category : Medical
ISBN : 9783319121789

Get Book

Challenges and Opportunities in Health Care Management by Sebastian Gurtner,Katja Soyez Pdf

This contributed volume draws a vital picture of the health care sector, which, like no other is affected by technology push and stakeholder pull. Innovative product and service solutions emerge, which have to integrate different stakeholders’ interests. This book studies current challenges in health care management from different perspectives. Research articles analyze the situation in the health care sector and present solutions in the following areas: the health care system; hospitals; teams in health care; patients’ perspectives; assessment of technologies and innovations; and toolkits for organizing health care. All these contributions summarize pressing hot topics in the health care sector, analyze their future potential, and derive managerial implications. Outstanding best practices throughout Europe are presented in the case study section of the book. Consequently, the book closes the gap between science and practical application by addressing not only readers from academia but also practitioners working in the health care industry.

Elgar Encyclopedia of Healthcare Management

Federico Lega
Elgar Encyclopedia of Healthcare Management Book PDF

Author : Federico Lega
Publisher : Edward Elgar Publishing
Page : 375 pages
File Size : 40,8 Mb
Release : 2023-08-14
Category : Medical
ISBN : 9781800889453

Get Book

Elgar Encyclopedia of Healthcare Management by Federico Lega Pdf

Management practices within the healthcare sector are shaped by a multitude of professional, social, political and technical factors. This Elgar Encyclopedia of Healthcare Management provides clarity with holistic definitions and descriptions of essential healthcare systems, leadership and administration. Both engaging with new principles of care and existing themes within managerial practices, it offers a broad look into management within the ever-evolving sector.

Product-Focused Software Process Improvement

Luca Ardito,Andreas Jedlitschka,Maurizio Morisio,Marco Torchiano
Product Focused Software Process Improvement Book PDF

Author : Luca Ardito,Andreas Jedlitschka,Maurizio Morisio,Marco Torchiano
Publisher : Springer Nature
Page : 317 pages
File Size : 46,7 Mb
Release : 2021-11-23
Category : Computers
ISBN : 9783030914523

Get Book

Product-Focused Software Process Improvement by Luca Ardito,Andreas Jedlitschka,Maurizio Morisio,Marco Torchiano Pdf

This book constitutes the refereed proceedings of the 22nd International Conference on Product-Focused Software Process Improvement, PROFES 2021, held in Turin, Italy, in November 2021. Due to COVID-19 pandemic the conference was held as a hybrid event. The 20 revised papers, including 14 full papers, 3 short papers and 3 industry papers, presented were carefully reviewed and selected from 48 submissions. The papers cover a broad range of topics related to professional software development and process improvement driven by product and service quality needs. They are organized in the following topical sections: agile and migration, requirements, human factors, and software quality.

Business Modeling and Software Design

Boris Shishkov
Business Modeling and Software Design Book PDF

Author : Boris Shishkov
Publisher : Springer Nature
Page : 399 pages
File Size : 47,6 Mb
Release : 2021-07-01
Category : Computers
ISBN : 9783030799762

Get Book

Business Modeling and Software Design by Boris Shishkov Pdf

This book constitutes the refereed proceedings of the 11th International Symposium on Business Modeling and Software Design, BMSD 2021, which took place in Sofia, Bulgaria, in July 2021. The 14 full and 13 short papers included in this book were carefully reviewed and selected from a total of 61 submissions. BMSD is a leading international forum that brings together researchers and practitioners interested in business modeling and its relation to software design. Particular areas of interest are: Business Processes and Enterprise Engineering; Business Models and Requirements; Business Models and Services; Business Models and Software; Information Systems Architectures and Paradigms; Data Aspects in Business Modeling and Software Development; Blockchain-Based Business Models and Information Systems; IoT and Implications for Enterprise Information Systems. The BMSD 2021 theme was: Towards Enterprises and Software that are Resilient against Disruptive Events.

The Business of Healthcare Innovation

Lawton R. Burns
The Business of Healthcare Innovation Book PDF

Author : Lawton R. Burns
Publisher : Cambridge University Press
Page : 400 pages
File Size : 49,8 Mb
Release : 2005-08-25
Category : Business & Economics
ISBN : 0521838983

Get Book

The Business of Healthcare Innovation by Lawton R. Burns Pdf

The first wide-ranging analysis of business trends in the manufacturing segment of the health care industry.