The Health Services Executive

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The Health Services Executive (HSE)

Author : Keith R. Knapp, PhD, MHA, HSE, CFACHCA,Douglas M. Olson, PhD, MBA, LNHA, FACHCA
Publisher : Springer Publishing Company
Page : 432 pages
File Size : 47,6 Mb
Release : 2020-10-28
Category : Medical
ISBN : 9780826177339

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The Health Services Executive (HSE) Book in PDF, Epub and Kindle

Note to Readers: Publisher does not guarantee quality or access to any included digital components if book is purchased through a third-party seller. The Health Services Executive (HSETM): Tools for Leading Long-Term Care and Senior Living Organizations serves as a contemporary and comprehensive resource that addresses each of the core professional domains of practice and leadership essentials for long-term care administration students and professionals. With sections dedicated to postacute care settings, operations, leadership and management, this textbook covers information pertinent to the spectrum of senior living service lines – from inpatient rehab facilities, long-term acute care hospitals, nursing homes, assisted living, and residential care communities to home- and community-based services. It is a practical reference for both undergraduate and graduate students preparing to enter the field of long-term care administration and leadership, as well as for professionals transitioning to another line of postacute service. The textbook begins with a thorough history of the field, including the development of senior services in the United States. Section I then describes the components of customer care, supports, and services before transitioning into Section II, which addresses operations, including the core practice domains of effectively managing human resources, finances, and the environment. Section III offers a framework for leadership, covering strategic thinking and innovation, marketing and public relations, critical thinking and operation practice, customer service, and personal development. Case problems, discussion questions, leadership roles, high-impact practices, key points, and National Association of Long Term Care Administrator Boards (NAB) domain competencies conclude each chapter. Written by two highly experienced long-term care administrators, this textbook is intended for those preparing for the examinations administered by the NAB for the HSETM qualification or licensure for individual lines of service, such as for Nursing Home Administration (NHA), Residential Care and Assisted Living (RC/AL) and Home- and Community-Based Services (HCBS). Key Features: Provides best practices for leadership and management across the continuum of long-term care and senior living services Covers all five NAB professional practice domains: Customer Care, Supports and Services; Human Resources; Finance; Environment; and Leadership and Management Includes case problems, discussion questions, and more to foster critical thinking and decision-making skills Offers coverage of the most unique differences among service lines that are part of the HSETM initiative Weaves insightful quotes from industry leaders throughout chapters for practical tips and words of wisdom

The Health Services Executive (HSE) Q&A Review

Author : Keith R. Knapp, PhD, MHA, CNHA, CAN,Douglas M. Olson, PhD, NHA, FACHCA, MBA
Publisher : Springer Publishing Company
Page : 250 pages
File Size : 55,8 Mb
Release : 2021-03-15
Category : Medical
ISBN : 9780826135261

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The Health Services Executive (HSE) Q&A Review Book in PDF, Epub and Kindle

Contains more than 470 practice questions and answers! The Health Services Executive (HSE) Q&A Exam Review provides a comprehensive and practical study tool for all students and professionals seeking HSE qualification. Divided into three parts, this resource allows readers to test their knowledge in each area covered by the HSE exam established by the National Association of Long-Term Care Administrator Boards (NAB). Part I chapters feature multiple-choice, single-best-answer questions grouped by domain – Customer Care, Supports, and Services; Human Resources; Finance; Environment; and Management and Leadership – with detailed rationales accompanying each answer. Part II simulates the exam, offering practice exams on the Core of Knowledge Examination and on each of the three lines of service – Nursing Home Administration (NHA), Residential Care/Assisted Living (RC/AL), and Home- and Community-Based Services (HCBS). These exams are structured to model the content blueprint of the licensure exams. Part III includes the practice exam answers with rationales, featured separately for self-assessment and further learning. Written by leading experts in long-term care administration and containing over 470 questions with rationales, this Q&A review is the most authoritative and comprehensive in the market. It is a must-have resource for long-term care administrators, whether taking their initial licensure exam or completing the remaining lines of service exams. Key Features: Over 470 multiple choice, single-best answer questions with answers and detailed rationales Extensive coverage of the Health Service Executive (HSE) exam and the individual lines of service exams (NHA, RC/AL, HCBS) Written by leading experts and educators in long-term care administration and leadership

Violence and Aggression to Staff in Health Services

Author : Great Britain. Health Services Advisory Committee
Publisher : Unknown
Page : 36 pages
File Size : 51,8 Mb
Release : 1997
Category : Medical personnel
ISBN : 0717614662

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Violence and Aggression to Staff in Health Services Book in PDF, Epub and Kindle

This guidance publication from the Health and Safety Advisory Committee is aimed at managers and supervisors in the health serives. It provides guidance on assessment and control of violence of staff.

Best Care at Lower Cost

Author : Institute of Medicine,Committee on the Learning Health Care System in America
Publisher : National Academies Press
Page : 437 pages
File Size : 49,5 Mb
Release : 2013-05-10
Category : Medical
ISBN : 9780309282819

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Best Care at Lower Cost Book in PDF, Epub and Kindle

America's health care system has become too complex and costly to continue business as usual. Best Care at Lower Cost explains that inefficiencies, an overwhelming amount of data, and other economic and quality barriers hinder progress in improving health and threaten the nation's economic stability and global competitiveness. According to this report, the knowledge and tools exist to put the health system on the right course to achieve continuous improvement and better quality care at a lower cost. The costs of the system's current inefficiency underscore the urgent need for a systemwide transformation. About 30 percent of health spending in 2009-roughly $750 billion-was wasted on unnecessary services, excessive administrative costs, fraud, and other problems. Moreover, inefficiencies cause needless suffering. By one estimate, roughly 75,000 deaths might have been averted in 2005 if every state had delivered care at the quality level of the best performing state. This report states that the way health care providers currently train, practice, and learn new information cannot keep pace with the flood of research discoveries and technological advances. About 75 million Americans have more than one chronic condition, requiring coordination among multiple specialists and therapies, which can increase the potential for miscommunication, misdiagnosis, potentially conflicting interventions, and dangerous drug interactions. Best Care at Lower Cost emphasizes that a better use of data is a critical element of a continuously improving health system, such as mobile technologies and electronic health records that offer significant potential to capture and share health data better. In order for this to occur, the National Coordinator for Health Information Technology, IT developers, and standard-setting organizations should ensure that these systems are robust and interoperable. Clinicians and care organizations should fully adopt these technologies, and patients should be encouraged to use tools, such as personal health information portals, to actively engage in their care. This book is a call to action that will guide health care providers; administrators; caregivers; policy makers; health professionals; federal, state, and local government agencies; private and public health organizations; and educational institutions.

To Err Is Human

Author : Institute of Medicine,Committee on Quality of Health Care in America
Publisher : National Academies Press
Page : 312 pages
File Size : 46,9 Mb
Release : 2000-03-01
Category : Medical
ISBN : 9780309068376

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To Err Is Human Book in PDF, Epub and Kindle

Experts estimate that as many as 98,000 people die in any given year from medical errors that occur in hospitals. That's more than die from motor vehicle accidents, breast cancer, or AIDSâ€"three causes that receive far more public attention. Indeed, more people die annually from medication errors than from workplace injuries. Add the financial cost to the human tragedy, and medical error easily rises to the top ranks of urgent, widespread public problems. To Err Is Human breaks the silence that has surrounded medical errors and their consequenceâ€"but not by pointing fingers at caring health care professionals who make honest mistakes. After all, to err is human. Instead, this book sets forth a national agendaâ€"with state and local implicationsâ€"for reducing medical errors and improving patient safety through the design of a safer health system. This volume reveals the often startling statistics of medical error and the disparity between the incidence of error and public perception of it, given many patients' expectations that the medical profession always performs perfectly. A careful examination is made of how the surrounding forces of legislation, regulation, and market activity influence the quality of care provided by health care organizations and then looks at their handling of medical mistakes. Using a detailed case study, the book reviews the current understanding of why these mistakes happen. A key theme is that legitimate liability concerns discourage reporting of errorsâ€"which begs the question, "How can we learn from our mistakes?" Balancing regulatory versus market-based initiatives and public versus private efforts, the Institute of Medicine presents wide-ranging recommendations for improving patient safety, in the areas of leadership, improved data collection and analysis, and development of effective systems at the level of direct patient care. To Err Is Human asserts that the problem is not bad people in health careâ€"it is that good people are working in bad systems that need to be made safer. Comprehensive and straightforward, this book offers a clear prescription for raising the level of patient safety in American health care. It also explains how patients themselves can influence the quality of care that they receive once they check into the hospital. This book will be vitally important to federal, state, and local health policy makers and regulators, health professional licensing officials, hospital administrators, medical educators and students, health caregivers, health journalists, patient advocatesâ€"as well as patients themselves. First in a series of publications from the Quality of Health Care in America, a project initiated by the Institute of Medicine

Diversity on the Executive Path

Author : Diane Dixon
Publisher : ACHE Management
Page : 0 pages
File Size : 47,6 Mb
Release : 2019-08-13
Category : Business & Economics
ISBN : 1640551204

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Diversity on the Executive Path Book in PDF, Epub and Kindle

"This book is about the lived experiences on the executive path of 12 racially and ethnically diverse hospital and health system CEOs. It is based on interviews. It seeks to learn from the collective wisdom of all the executives to provide a unique glimpse, from their perspectives, into what it takes to navigate the challenges and opportunities of the executive path to the C-suite"--

The Health Services Executive (Hse) Q&A Certification

Author : Keith R Knapp,Douglas M Olson
Publisher : Unknown
Page : 250 pages
File Size : 46,9 Mb
Release : 2021-03-28
Category : Electronic
ISBN : 0826135250

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The Health Services Executive (Hse) Q&A Certification Book in PDF, Epub and Kindle

Contains more than 470 practice questions and answers! The Health Services Executive (HSE) Q&A Exam Review provides a comprehensive and practical study tool for all students and professionals seeking HSE qualification. Divided into two parts, this resource allows readers to test their knowledge in each area covered by the HSE exam established by the National Association of Long-Term Care Administrator Boards (NAB). Part One chapters feature multiple choice, single-best answer questions grouped by domain - Customer Care, Supports, and Services, Human Resources, Finance, Environment, and Management and Leadership - with detailed rationales accompanying each answer. Part Two simulates the Core Knowledge Exam and offers a separate exam for each of the three lines of service - Nursing Home Administration (NHA), Residential Care / Assisted Living (RC/AL), and Home and Community Based Service (HCBS). These exams are structured to model the content blueprint of the licensure exams and include answers with rationales separately for self-assessment and further learning. Written by leading experts in long-term care administration and containing over 470 questions with rationales, this Q&A review is the most authoritative and comprehensive in the market. It is a must-have resource for long-term care administrators, whether taking their initial licensure exam or completing the remaining lines of service exams. Key Features: Over 470 multiple choice, single-best answer questions with answers and detailed rationales Extensive coverage of the Health Service Executive (HSE) exam and the individual lines of service exams (NHA, RC/AL, HCBS) Written by leading experts and educators in long-term care administration and leadership Purchase includes digital access for use on most mobile devices or computers

The Future of Nursing

Author : Institute of Medicine,Committee on the Robert Wood Johnson Foundation Initiative on the Future of Nursing, at the Institute of Medicine
Publisher : National Academies Press
Page : 700 pages
File Size : 48,7 Mb
Release : 2011-02-08
Category : Medical
ISBN : 9780309208956

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The Future of Nursing Book in PDF, Epub and Kindle

The Future of Nursing explores how nurses' roles, responsibilities, and education should change significantly to meet the increased demand for care that will be created by health care reform and to advance improvements in America's increasingly complex health system. At more than 3 million in number, nurses make up the single largest segment of the health care work force. They also spend the greatest amount of time in delivering patient care as a profession. Nurses therefore have valuable insights and unique abilities to contribute as partners with other health care professionals in improving the quality and safety of care as envisioned in the Affordable Care Act (ACA) enacted this year. Nurses should be fully engaged with other health professionals and assume leadership roles in redesigning care in the United States. To ensure its members are well-prepared, the profession should institute residency training for nurses, increase the percentage of nurses who attain a bachelor's degree to 80 percent by 2020, and double the number who pursue doctorates. Furthermore, regulatory and institutional obstacles -- including limits on nurses' scope of practice -- should be removed so that the health system can reap the full benefit of nurses' training, skills, and knowledge in patient care. In this book, the Institute of Medicine makes recommendations for an action-oriented blueprint for the future of nursing.

Crossing the Quality Chasm

Author : Institute of Medicine,Committee on Quality of Health Care in America
Publisher : National Academies Press
Page : 360 pages
File Size : 50,6 Mb
Release : 2001-08-19
Category : Medical
ISBN : 9780309072809

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Crossing the Quality Chasm Book in PDF, Epub and Kindle

Second in a series of publications from the Institute of Medicine's Quality of Health Care in America project Today's health care providers have more research findings and more technology available to them than ever before. Yet recent reports have raised serious doubts about the quality of health care in America. Crossing the Quality Chasm makes an urgent call for fundamental change to close the quality gap. This book recommends a sweeping redesign of the American health care system and provides overarching principles for specific direction for policymakers, health care leaders, clinicians, regulators, purchasers, and others. In this comprehensive volume the committee offers: A set of performance expectations for the 21st century health care system. A set of 10 new rules to guide patient-clinician relationships. A suggested organizing framework to better align the incentives inherent in payment and accountability with improvements in quality. Key steps to promote evidence-based practice and strengthen clinical information systems. Analyzing health care organizations as complex systems, Crossing the Quality Chasm also documents the causes of the quality gap, identifies current practices that impede quality care, and explores how systems approaches can be used to implement change.

Bringing Leadership to Life in Health: LEADS in a Caring Environment

Author : Graham Dickson,Bill Tholl
Publisher : Springer Science & Business Media
Page : 190 pages
File Size : 47,5 Mb
Release : 2014-01-13
Category : Medical
ISBN : 9781447148753

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Bringing Leadership to Life in Health: LEADS in a Caring Environment Book in PDF, Epub and Kindle

Globally, the health sector faces significant demands for reform and improvement to meet the needs of the 21st Century. To achieve that goal, highly sophisticated and capable leaders are required across all dimensions of the health system. This book describes the key challenges that demand reform, why better leadership is the source code for better system performance, and the issues that stand in the way of getting that leadership. It includes substantive treatment of the modern democratic challenges that healthcare leaders face; and the essence of what it means to be a leader in today’s world. The essence of leadership itself is described, and the case made for the need for people to use the workplace as the place to develop leadership rather than relying solely on formal programs. It will also outline a self-directed learning process that any individual leader—citizen, clinician, or senior executive—can use to develop their own leadership capability, and thus become more active as a leader of change. This book addresses the need for leaders to think on a system-wide scale. A second part of the book focuses primarily on the Canadian Health system and LEADS in a Caring Environment capabilities framework, and the link between LEADS and frameworks in Australia and the UK. LEADS was developed through a partnership between members of the Healthcare Leaders Association of British Columbia and the Canadian College of Health Leaders, the Canadian Health Leadership Network and Royal Roads University. Currently it is stewarded by a not-for-profit collaboration that has endorsed LEADS as an evidence-informed set of national expectations for Canadian health leaders. LEADS has been endorsed by many health organizations in almost all provinces in Canada as a foundation for their talent management programs in leadership (development and succession planning). The book will address the research foundations for the LEADS framework; how it was developed; the framework’s contents; its congruence with other national frameworks, and how LEADS can be used as a model to envisage and plan change.

Unequal Treatment

Author : Institute of Medicine,Board on Health Sciences Policy,Committee on Understanding and Eliminating Racial and Ethnic Disparities in Health Care
Publisher : National Academies Press
Page : 781 pages
File Size : 43,9 Mb
Release : 2009-02-06
Category : Medical
ISBN : 9780309082655

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Unequal Treatment Book in PDF, Epub and Kindle

Racial and ethnic disparities in health care are known to reflect access to care and other issues that arise from differing socioeconomic conditions. There is, however, increasing evidence that even after such differences are accounted for, race and ethnicity remain significant predictors of the quality of health care received. In Unequal Treatment, a panel of experts documents this evidence and explores how persons of color experience the health care environment. The book examines how disparities in treatment may arise in health care systems and looks at aspects of the clinical encounter that may contribute to such disparities. Patients' and providers' attitudes, expectations, and behavior are analyzed. How to intervene? Unequal Treatment offers recommendations for improvements in medical care financing, allocation of care, availability of language translation, community-based care, and other arenas. The committee highlights the potential of cross-cultural education to improve provider-patient communication and offers a detailed look at how to integrate cross-cultural learning within the health professions. The book concludes with recommendations for data collection and research initiatives. Unequal Treatment will be vitally important to health care policymakers, administrators, providers, educators, and students as well as advocates for people of color.

The AUPHA Manual of Health Services Management

Author : Robert J. Taylor,Susan B. Taylor
Publisher : Jones & Bartlett Learning
Page : 684 pages
File Size : 43,7 Mb
Release : 1994
Category : Health services administration
ISBN : 0834203634

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The AUPHA Manual of Health Services Management Book in PDF, Epub and Kindle

With contributions from more than 30 authorities in the field, this reference covers topics varying from management techniques to strategic planning, To ownership and governance, To a department-by-department breakdown of health care facility support services.

Organizational Behavior, Theory, and Design in Health Care

Author : Nancy Borkowski
Publisher : Jones & Bartlett Publishers
Page : 550 pages
File Size : 43,6 Mb
Release : 2015-08-14
Category : Business & Economics
ISBN : 9781284106404

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Organizational Behavior, Theory, and Design in Health Care Book in PDF, Epub and Kindle

Due to the vast size and complexity of the U.S. health care system--the nation's largest employer--health care managers face a myriad of unique challenges such as labor shortages, caring for the uninsured, cost control, and quality improvement. Organizational Behavior, Theory, and Design, Second Edition was written to provide health services administration students, managers, and other professionals with an in-depth analysis of the theories and concepts of organizational behavior and organization theory while embracing the uniqueness and complexity of the healthcare industry. Important Notice: The digital edition of this book is missing some of the images or content found in the physical edition.

Leadership and Management in Healthcare

Author : Neil Gopee,Jo Galloway
Publisher : SAGE
Page : 320 pages
File Size : 54,9 Mb
Release : 2017-03-06
Category : Medical
ISBN : 9781526412911

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Leadership and Management in Healthcare Book in PDF, Epub and Kindle

Drawing on the most up-to-date policies and professional regulations, and with an emphasis on the provision of person-centred care, the authors - both of whom have backgrounds in clinical practice, education and management - show how essential leadership and management skills can be applied across a range of situations in everyday practice.

Leadership & Management in the Irish Health Service

Author : Anne-Marie Brady
Publisher : Gill Education
Page : 372 pages
File Size : 51,9 Mb
Release : 2010-04-30
Category : Hospitals
ISBN : 0717146138

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Leadership & Management in the Irish Health Service Book in PDF, Epub and Kindle

A comprehensive and contemporary overview of the current issues in the Irish health service. Examines the major activity areas of health care management and reviews some of the contemporary developments in this area. The book is divided into four parts, each dedicated to a specific theme: Part one: The Health Care Environment - Describes the structure, functioning and governance of the Irish health care system and how external factors such as economics and policy development impact on care delivery decisions Part two: Fundamentals of Service Provision - Defines leadership, organisational culture and delegation within the context of the Irish health care system and how they are impacted by historical, political and social influences - Describes the financial management process in health care with emphasis on how health professionals may contribute to the budgetary process Part three: Developing Professionals in the Health Service - Key issues such as human resources, communication, conflict resolution, motivation and working in groups are detailed and explored as tools to improve efficiency and productivity within the health care system Part four: Developing the Health Service - Change management processes, performance measurement, clinical governance, audit, and integrated care pathways are explained with emphasis on their contribution to the improved quality and delivery of care - The importance and application of informatics in health care is discussed with reference to worldwide trends and uses - Each chapter is written by an expert in the field, and supported by the most up-to-date national and international literature in health care management - Reflective questions, questions, case studies with recommendations for further reading and online resources are presented throughout the text ESSENTIAL READING FOR: Undergraduate & postgraduate Nursing degree programmes Other health care professional courses such as Medicine, Radiotherapy, Occupational Therapy and Physiotherapy Also health care management courses at both undergraduate & postgraduate levels