Conversations With Colleagues

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Ask a Manager

Alison Green
Ask a Manager Book PDF

Author : Alison Green
Publisher : Ballantine Books
Page : 304 pages
File Size : 47,6 Mb
Release : 2018-05-01
Category : Business & Economics
ISBN : 9780399181825

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Ask a Manager by Alison Green Pdf

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Fierce Conversations (Revised and Updated)

Susan Scott
Fierce Conversations Revised and Updated Book PDF

Author : Susan Scott
Publisher : Penguin
Page : 324 pages
File Size : 51,5 Mb
Release : 2004-01-06
Category : Self-Help
ISBN : 0425193373

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Fierce Conversations (Revised and Updated) by Susan Scott Pdf

Fully revised and updated—the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time. The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message across—and get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to: • Overcome barriers to meaningful communication • Expand and enrich relationships with colleagues, friends, and family • Increase clarity and improve understanding • Handle strong emotions—on both sides of the table • Connect with colleagues, customers and family at a deep level Includes a Foreword by Ken Blanchard, the bestselling co-author of The One Minute Manager

Difficult Conversations

Douglas Stone,Bruce Patton,Sheila Heen
Difficult Conversations Book PDF

Author : Douglas Stone,Bruce Patton,Sheila Heen
Publisher : Penguin
Page : 401 pages
File Size : 48,7 Mb
Release : 2023-08-22
Category : Psychology
ISBN : 9780593511695

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Difficult Conversations by Douglas Stone,Bruce Patton,Sheila Heen Pdf

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving

Trust Yourself

Melody Wilding LMSW
Trust Yourself Book PDF

Author : Melody Wilding LMSW
Publisher : Chronicle Books
Page : 265 pages
File Size : 51,8 Mb
Release : 2021-05-04
Category : Electronic
ISBN : 9781797201993

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Trust Yourself by Melody Wilding LMSW Pdf

Regain your confidence at work, transform your sensitivity into a superpower Being highly attuned to your emotions, your environment, and the behavior of others can be the keys to success, but they can also lead to overthinking, overworking, and overgiving. It’s time to Trust Yourself. Over the last decade, award-winning human behavior expert and executive coach Melody Wilding, LMSW has helped thousands of Sensitive Strivers (highly sensitive, high-achieving professionals and leaders) get out of their own way. And now, in this groundbreaking book, Wilding offers practical, research-based strategies to reclaim control of your career and reach your full potential. You’ll discover: PRACTICAL STRATEGIES to harness your sensitivity and emotional intelligence, turning them into a superpower in the workplace. PROVEN TECHNIQUES to quiet your inner critic and make decisions with confidence. STEP-BY-STEP GUIDES to set healthy boundaries and protect your energy from difficult co-workers CONCRETE, ACTIONABLE TOOLS to develop resilience, bounce back from setbacks, and navigate workplace challenges with grace. WORD-FOR-WORD SCRIPTS to push back on extra work, promote your accomplishments, and more. Through her refreshingly approachable yet deeply empathetic approach, Wilding offers a life-changing roadmap that has helped readers across the globe to break the cycle of self-sabotage and self-doubt by transforming your perceived weaknesses into your biggest strengths.

Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback)

Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler,David Maxfield
Crucial Accountability Tools for Resolving Violated Expectations Broken Commitments and Bad Behavior Second Edition Paperback Book PDF

Author : Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler,David Maxfield
Publisher : McGraw-Hill Professional
Page : 303 pages
File Size : 54,9 Mb
Release : 2013-05-24
Category : Business & Economics
ISBN : 9780071829311

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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback) by Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler,David Maxfield Pdf

Hold anyone accountable. Master performance discussions. Get RESULTS. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently. PRAISE FOR CRUCIAL ACCOUNTABILITY: "Revolutionary ideas ... opportunities for breakthrough ..." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People "Unleash the true potential of a relationship or organization and move it to the next level." -- Ken Blanchard, coauthor of The One Minute Manager "The most recommended and most effective resource in my library." -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada "Brilliant strategies for those difficult discussions at home and in the workplace." -- Soledad O’Brien, CNN news anchor and producer "This book is the real deal.... Read it, underline it, learn from it. It's a gem." -- Mike Murray, VP Human Resources and Administration (retired), Microsoft

The Art of Focused Conversation

The Institue for Cultural Affairs
The Art of Focused Conversation Book PDF

Author : The Institue for Cultural Affairs
Publisher : New Society Publishers
Page : 240 pages
File Size : 53,5 Mb
Release : 2013-07-01
Category : Business & Economics
ISBN : 9781550925524

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The Art of Focused Conversation by The Institue for Cultural Affairs Pdf

The best 'how-to' for encouraging consensus in firms and organizations. Communication within many organizations has been reduced to email, electronic file transfer, and hasty sound bytes at hurried meetings. More and more, people appear to have forgotten the value of wisdom gained by ordinary conversations. The Art of Focused Conversation convincingly restores this most human of attributes to prime place within businesses and organizations, and demonstrates what can be accomplished through the medium of focused conversation. Developed, tested, and extensively used by professionals in the field of organizational development, The Art of Focused Conversation is an invaluable resource for all those working to improve communications in firms and organizations.

Effective Difficult Conversations

Catherine Soehner,Ann Darling
Effective Difficult Conversations Book PDF

Author : Catherine Soehner,Ann Darling
Publisher : American Library Association
Page : 128 pages
File Size : 41,6 Mb
Release : 2016-11-11
Category : Language Arts & Disciplines
ISBN : 9780838915271

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Effective Difficult Conversations by Catherine Soehner,Ann Darling Pdf

In an information landscape where change is the status quo, difficult conversations come with the territory. Being a library leader means knowing how to confidently steer these conversations so that they lead to productive results instead of hurt feelings, resentment, or worse. Employees in a library will also encounter conflict, especially during times of change. Using a step-by-step process, this book walks readers through learning the skills to have effective difficult conversations that hold themselves and others accountable. Practice activities throughout the book will help readers feel prepared beforehand. After reading this book, library directors, managers, administrators, and team leaders will feel empowered to proactively identify situations that require an intervention in order to avoid unnecessary complications or confrontations down the line;prepare for and initiate a difficult conversation, balancing a clear message with compassion to successfully manage change or handle personnel issues;diffuse volatile emotions by maintaining a calm, measured approach; andfollow up a difficult conversation in writing, keeping the lines of communication open to ensure a way forward.Illustrated with real-world examples of both successful and unsuccessful difficult conversations, this book will serve as an important leadership tool for handling change and conflicts in the library workplace.

#Chill

Bryan E. Robinson
Chill Book PDF

Author : Bryan E. Robinson
Publisher : HarperCollins
Page : 263 pages
File Size : 45,6 Mb
Release : 2018-12-31
Category : Self-Help
ISBN : 9780062895981

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#Chill by Bryan E. Robinson Pdf

Stop stressing and learn to chill with this mindfulness and meditation guidebook that can help workaholics and others let go of anxiety and achieve and maintain the healthy work/life balance they need. We all know good health and happiness depends on having proper balance between our professional and private lives. But in today’s hectic work environment, in which we must do more in less time with fewer resources, that goal can feel impossible to attain. We stay late at the office rather than being home with our families. We work into the night and on weekends to perfect that presentation or just catch up, rather than relaxing with a hobby or spending time with our friends. Under constant pressure to over-perform, work easily becomes the dominant force in our lives. Licensed psychotherapist and professor Bryan Robinson understands the demands we face. He also knows that it’s difficult to stop the cycle of over-work. But there is a solution. In #Chill, Robinson explains how ending the cycle of work addiction can be achieved by reframing priorities and cultivating mindfulness in our daily lives. He provides a month-by-month guide with meditations that help center and soothe us, allowing us to step back, close our eyes, take a long breath, and focus on the moment. Filled with wise advice, inspiring quotes, and gentle guidance, #Chill gives us the tools we need to quiet our anxiety, break our addiction to work, and bring compassion, calm, confidence, and creativity into our daily existence—and at last, have the peaceful, balanced life we all deserve.

Crucial Conversations: Tools for Talking When Stakes are High, Third Edition

Joseph Grenny,Kerry Patterson,Ron McMillan,Al Switzler,Emily Gregory
Crucial Conversations Tools for Talking When Stakes are High Third Edition Book PDF

Author : Joseph Grenny,Kerry Patterson,Ron McMillan,Al Switzler,Emily Gregory
Publisher : McGraw Hill Professional
Page : 332 pages
File Size : 52,8 Mb
Release : 2021-10-26
Category : Business & Economics
ISBN : 9781260474190

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Crucial Conversations: Tools for Talking When Stakes are High, Third Edition by Joseph Grenny,Kerry Patterson,Ron McMillan,Al Switzler,Emily Gregory Pdf

Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.

Better Conversations

Jim Knight
Better Conversations Book PDF

Author : Jim Knight
Publisher : Corwin Press
Page : 168 pages
File Size : 49,6 Mb
Release : 2015-10-01
Category : Education
ISBN : 9781506336701

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Better Conversations by Jim Knight Pdf

Check out The Better Conversations trailer: https://youtu.be/y3FrWTXC8Uw "I thought I knew how to have a conversation; I’ve had millions of them. Some were good, others not so much so. But I want to have GREAT conversations, and Jim Knight has taught me how. The proof is in: better conversations are possible and the results are worth the investment." --DOUGLAS FISHER Coauthor of Rigorous Reading and Unstoppable Learning Because conversation is the lifeblood of any school You don’t want this book—you need this book. Why this confident claim? Think about how many times you’ve walked away from school conversations, sensing they could be more productive, but at a loss for how to improve them. Enter instructional coaching expert Jim Knight, who in Better Conversations honors our capacity for improving our schools by improving our communication. Asserting that our schools are only as good as the conversations within them, Jim shows us how to adopt the habits essential to transforming the quality of our dialogues. As coaches, as administrators, as teachers, it’s time to thrive. Learn how to: Coach ourselves and each other to become better communicators Listen with empathy Find common ground Build Trust Our students’ academic, social, and emotional growth depends upon our doing this hard work. It’s time to roll up our sleeves, open our minds, and dare to change for the better of the students we serve. You can get started now with Better Conversations and the accompanying Reflection Guide to Better Conversations.

The Professor Is In

Karen Kelsky
The Professor Is In Book PDF

Author : Karen Kelsky
Publisher : Crown
Page : 450 pages
File Size : 53,5 Mb
Release : 2015-08-04
Category : Education
ISBN : 9780553419429

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The Professor Is In by Karen Kelsky Pdf

The definitive career guide for grad students, adjuncts, post-docs and anyone else eager to get tenure or turn their Ph.D. into their ideal job Each year tens of thousands of students will, after years of hard work and enormous amounts of money, earn their Ph.D. And each year only a small percentage of them will land a job that justifies and rewards their investment. For every comfortably tenured professor or well-paid former academic, there are countless underpaid and overworked adjuncts, and many more who simply give up in frustration. Those who do make it share an important asset that separates them from the pack: they have a plan. They understand exactly what they need to do to set themselves up for success. They know what really moves the needle in academic job searches, how to avoid the all-too-common mistakes that sink so many of their peers, and how to decide when to point their Ph.D. toward other, non-academic options. Karen Kelsky has made it her mission to help readers join the select few who get the most out of their Ph.D. As a former tenured professor and department head who oversaw numerous academic job searches, she knows from experience exactly what gets an academic applicant a job. And as the creator of the popular and widely respected advice site The Professor is In, she has helped countless Ph.D.’s turn themselves into stronger applicants and land their dream careers. Now, for the first time ever, Karen has poured all her best advice into a single handy guide that addresses the most important issues facing any Ph.D., including: -When, where, and what to publish -Writing a foolproof grant application -Cultivating references and crafting the perfect CV -Acing the job talk and campus interview -Avoiding the adjunct trap -Making the leap to nonacademic work, when the time is right The Professor Is In addresses all of these issues, and many more.

Connect

David L. Bradford,Carole Robin
Connect Book PDF

Author : David L. Bradford,Carole Robin
Publisher : Penguin UK
Page : 320 pages
File Size : 41,6 Mb
Release : 2021-02-11
Category : Self-Help
ISBN : 9780241986875

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Connect by David L. Bradford,Carole Robin Pdf

'A practical and timely book I highly recommend' Arianna Huffington, Founder and CEO, Thrive Global 'Connect offers a compelling and highly accessible roadmap for building relationships that lead to professional success and personal fulfilment. I highly recommend this book' Reid Hoffman, co-founder of LinkedIn and co-author of Blitzscaling and The Alliance 'I encourage anyone who cares to develop stronger and more meaningful relationships anywhere in their life to read this book' David Rogier, Founder and CEO at MasterClass ________________ David Bradford and Carole Robin taught interpersonal skills to MBA candidates for a combined seventy-five years on their legendary Stanford Graduate School of Business course, "Interpersonal Dynamics". Now, in Connect, they share their time-tested strategies for developing the interpersonal skills that have become fundamental to success at work and in our everyday lives, such as building trust, giving feedback and navigating conflict. Connect shows why relationship-building is crucial to becoming a more effective manager and leader and living a fulfilled life, from highlighting the importance of curiosity and empathy to demonstrating how to break logjams and negotiate boundaries. Filled with research-backed insights, useful concepts and thought-provoking exercises, Connect is an important resource for anyone hoping to build and sustain relationships, providing tools to make relationships robust -- and even exceptional. ________________ WHAT FORMER STUDENTS SAID ABOUT INTERPERSONAL DYNAMICS: 'I can't believe how much I learned about myself and about how others see the world' 'This course changed my life; it was transformational' 'I feel so much better equipped to create the kinds of relationships I want in my life'

Mastering the Clinical Conversation

Matthieu Villatte,Jennifer L. Villatte,Steven C. Hayes
Mastering the Clinical Conversation Book PDF

Author : Matthieu Villatte,Jennifer L. Villatte,Steven C. Hayes
Publisher : Guilford Publications
Page : 425 pages
File Size : 45,6 Mb
Release : 2015-11-10
Category : Psychology
ISBN : 9781462523085

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Mastering the Clinical Conversation by Matthieu Villatte,Jennifer L. Villatte,Steven C. Hayes Pdf

This compelling book provides psychotherapists with evidence-based strategies for harnessing the power of language to free clients from life-constricting patterns and promote psychological flourishing. Grounded in relational frame theory (RFT), the volume shares innovative ways to enhance assessment and intervention using specific kinds of clinical conversations. Techniques are demonstrated for activating and shaping behavior change, building a flexible sense of self, fostering meaning and motivation, creating powerful experiential metaphors, and strengthening the therapeutic relationship. User-friendly features include more than 80 clinical vignettes with commentary by the authors, plus a "Quick Guide to Using RFT in Psychotherapy" filled with sample phrases and questions to ask.

Transformative Conversations

Peter Felten,H-Dirksen L. Bauman,Aaron Kheriaty,Edward Taylor
Transformative Conversations Book PDF

Author : Peter Felten,H-Dirksen L. Bauman,Aaron Kheriaty,Edward Taylor
Publisher : John Wiley & Sons
Page : 134 pages
File Size : 50,6 Mb
Release : 2013-02-21
Category : Education
ISBN : 9781118421291

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Transformative Conversations by Peter Felten,H-Dirksen L. Bauman,Aaron Kheriaty,Edward Taylor Pdf

Praise for Transformative Conversations "In the 'superstorm' of writings about the crisis in higher education this little gem of a book stands out like a mindfulness bell. It calls us back to the only thing that truly matters the energy and wisdom buried in the minds and hearts of dedicated educators." Diana Chapman Walsh, president emerita, Wellesley College; trustee emerita, Amherst College; member of the MIT Corporation "This book is revolutionary! It is about transforming the very essence of higher education through the power of authentic conversation, knowing that as the people within the institution evolve, the institution will transform." Patricia and Craig Neal, The Art of Convening: Authentic Engagement in Meetings, Gatherings, and Conversations; founders, Heartland Inc. "This is a radical story about how to create a more intimate and relational culture inside the halls of higher education.... for those who long for higher education to return from the abyss of siloed isolation to its original charter as a cooperative learning institution committed to developing the whole person in service of the common good." Peter Block, Flawless Consulting and Abundant Community Transformative Conversations offers guidance to help readers create and sustain Formation Mentoring Communities, where faculty, staff, and administrators can speak openly and honestly to the heart of their work as educators and human beings.

Having Hard Conversations

Jennifer Abrams
Having Hard Conversations Book PDF

Author : Jennifer Abrams
Publisher : Corwin Press
Page : 153 pages
File Size : 51,7 Mb
Release : 2009-01-08
Category : Education
ISBN : 9781452276502

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Having Hard Conversations by Jennifer Abrams Pdf

Speak with clarity, confidence, and courage! Many educators struggle with discussing difficult issues with colleagues. This insightful book helps readers effectively lead challenging conversations with supervisees, peers, and supervisors. Emphasizing initiative and preparation as keys to a successful conversation, the author’s step-by-step approach provides: Thought-provoking questions and first-person accounts that help build communications skills Advice on overcoming personal hesitation about expressing concerns Guidance on goal setting and choosing the best “what-where-and-when” for a productive discussion Sample scripts and other interactive tools to help educators prepare for the conversation and achieve positive outcomes