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House of Quality in a Minute

Christian N. Madu
House of Quality in a Minute Book PDF

Author : Christian N. Madu
Publisher : Chi Publishers Inc
Page : 140 pages
File Size : 44,5 Mb
Release : 2006-05
Category : Business & Economics
ISBN : 096760236X

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House of Quality in a Minute by Christian N. Madu Pdf

Quality function deployment (QFD) is an effective tool to help organizations become more competitive by designing their products and services to satisfy cutomers' requirements. The manager is guided on a step-by-step process to attaining this goal. This book is precise and direct and focuses on key issues in building the House of Quality otherwise known as QFD. By reading this book, the manager understands how to solicit customer requirement information, how design requirements are matched to customer requirements, how weights are assigned, how priorities are developed, and how activities can be benchmarked. The manager also understands how to solve the critical problems that help achieve customer satisfaction. This book also guides the reader to understand how companywide quality activities are related to QFD. This link is often lacking in other presentations of QFD that often fail to show the linkage between QFD and other quality initiatives and management programs.

The Executive Guide to Business Process Management

Peter Plenkiewicz Ph. D.,Peter Plenkiewicz
The Executive Guide to Business Process Management Book PDF

Author : Peter Plenkiewicz Ph. D.,Peter Plenkiewicz
Publisher : iUniverse
Page : 251 pages
File Size : 53,5 Mb
Release : 2010
Category : Business & Economics
ISBN : 9781450204217

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The Executive Guide to Business Process Management by Peter Plenkiewicz Ph. D.,Peter Plenkiewicz Pdf

THE EXECUTIVE GUIDE TO BUSINESS PROCESS MANAGEMENT has been written primarily for business executives, decision makers, informal leaders, and managers to provide a highlevel comprehensive overview of the powerful family of Business Process Management (BPM) methodologies. It is also for people who want to build the wealth of their organizations by applying sound, effective, and sustainable improvement strategies. The book provides a comprehensive, high-level overview of specific strategies to achieve continuous improvement objectives by applying Business Process Management methodologies. The author strongly believes that implementation of Lean, Six Sigma, or similar methodologies based on BPM paradigms significantly transform organizations, and dramatically increase their efficiency, effectiveness, and ability to achieve faster business goals and meet customer expectations. The hope is that this book will not only change the way you think about your organization, how it functions, and how it can excel, but that it will also have a profound impact on your life by making it equally successful. Many of the techniques and tools described here can dramatically improve your professional or even private life.

The Lean Management Systems Handbook

Rich Charron,H. James Harrington,Frank Voehl,Hal Wiggin
The Lean Management Systems Handbook Book PDF

Author : Rich Charron,H. James Harrington,Frank Voehl,Hal Wiggin
Publisher : CRC Press
Page : 554 pages
File Size : 45,5 Mb
Release : 2014-07-11
Category : Business & Economics
ISBN : 9781466564350

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The Lean Management Systems Handbook by Rich Charron,H. James Harrington,Frank Voehl,Hal Wiggin Pdf

Performance management, the primary focus of a Lean organization, occurs through continuous improvement programs that focus on education, belief systems development, and effective change management. Presenting a first-of-its-kind approach, The Lean Management Systems Handbook details the critical components required for sustainable Lean management. Positioning Lean as a management operational philosophy far beyond the traditional set of improvement tools, the book explains how managers at all levels of the organization can integrate Lean into their daily management activities. It defines the Lean philosophy as well as the beliefs and behaviors required to develop a thriving Lean company culture. The book captures the essence of Lean learning and Lean doing and illustrates practical applications of Lean management. It begins by covering the basics that encompass Lean management and leadership in two critical areas: maintenance/control and improvement. After reading this book, you will better understand how to see waste, measure waste, eliminate waste, and develop an active change improvement workplace. You will also gain the practical understanding required to determine which Lean tool is best suited to your particular need for supporting an organization-wide management system. Expounding on essential Lean concepts, this is an ideal guide to help new managers and leaders make the transition from theory to successful application in the field. Complete with brief summaries and examples of the most important tools in Lean management systems development in each chapter, the book provides a reliable roadmap for deploying a Lean management system across your organization, and subsequently across your entire value stream.

Quality Tools for Managing Construction Projects

Abdul Razzak Rumane
Quality Tools for Managing Construction Projects Book PDF

Author : Abdul Razzak Rumane
Publisher : CRC Press
Page : 419 pages
File Size : 43,7 Mb
Release : 2013-04-25
Category : Business & Economics
ISBN : 9781466552142

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Quality Tools for Managing Construction Projects by Abdul Razzak Rumane Pdf

Dealing with such a multi-layered and fungible intangible as quality during the design and construction process is difficult for all parties involved. To the architect, quality means an appealing and enduring design, but to the builder, it means understandable documents that, when acted upon, lead to an enduring, well-made structure. To the owner, it is the end result: a building that is not only fit for the purpose, but a positive addition to its surroundings. Reconciling these seemingly contrasting priorities requires processes that are embedded not just at the project level, but within the entire enterprise with designer, builder, and owner committed to integrating quality into all their business processes. Quality Tools for Managing Construction Projects not only details the importance of developing a comprehensive management system, but provides the tools and techniques required to do so. The book examines the usage and applications of tools and techniques in different phases of a construction project, focusing on plan quality, quality assurance, and quality control. Following the construction cycle, Dr. Rumane delineates the quality tools and their application, ending with the implementation of quality systems throughout the entire design and construction cycle. The book demonstrates how these tools can help in planning, executing, monitoring, and controlling a project—evolving project management into a system that ensures project deliverables consistently meet the defined scope on schedule and within budget. The author’s systems perspective recognizes and supports the ideal collaborative approach that modern design and construction projects need. Dr. Rumane then demonstrates that successful quality management is more than a series of handoffs between teams who’ve completed tasks.

The Certified Software Quality Engineer Handbook

Linda Westfall
The Certified Software Quality Engineer Handbook Book PDF

Author : Linda Westfall
Publisher : Quality Press
Page : 1050 pages
File Size : 49,6 Mb
Release : 2016-09-23
Category : Computers
ISBN : 9781951058784

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The Certified Software Quality Engineer Handbook by Linda Westfall Pdf

This handbook contains information and guidance that supports all of the topics of the 2016 version of the CSQE Body of Knowledge (BoK) upon which ASQ's Certified Software Quality Engineer/(CSQE) exam is based. Armed with the knowledge presented in this handbook to complement the required years of actual work experience, qualified software quality practitioners may feel confident they have taken appropriate steps in preparation for the ASQ CSQE exam. However, the goals for this handbook go well beyond it being a CSQE exam preparation guide. Its author designed this handbook not only to help the software quality engineers, but as a resource for software development practitioners, project managers, organizational managers, other quality practitioners, and other professionals who need to understand the aspects of software quality that impact their work. It can also be used to benchmark their (or their organization's) understanding and application of software quality principles and practices against what is considered a cross-industry good practice baseline. After all, taking stock of strengths and weaknesses, software engineers can develop proactive strategies to leverage software quality as a competitive advantage. New software quality engineers can use this handbook to gain an understanding of their chosen profession. Experienced software quality engineers can use this handbook as a reference source when performing their daily work. It is also hoped that trainers and educators will use this handbook to help propagate software quality engineering knowledge to future software practitioners and managers. Finally, this handbook strives to establish a common vocabulary that software quality engineers, and others in their organizations can use to communicate about software and quality. Thus increasing the professionalism of the industry and eliminating the wastes that can result from ambiguity and misunderstandings.

Rizvi’s Guide To Lean Six Sigma

S. Hasnain Rizvi
Rizvi s Guide To Lean Six Sigma Book PDF

Author : S. Hasnain Rizvi
Publisher : Rizvis.ca
Page : 150 pages
File Size : 46,7 Mb
Release : 2024-04-01
Category : Self-Help
ISBN : 8210379456XXX

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Rizvi’s Guide To Lean Six Sigma by S. Hasnain Rizvi Pdf

Imagine a realm where business processes are optimized, waste is minimized, and customer expectations are exceeded- this is the world of Lean Six Sigma. Lean Six Sigma has revolutionized the ways organizations operate and succeed and can be applied to any industry or business process. Rizvi’s Guide to Lean Six Sigma will provide the fundamental principles of Lean Six Sigma and how to apply them to business processes, reduce waste, and deliver measurable results. You will gain an understanding of the DMAIC and DMADV problem-solving approaches, as well as how to use common Lean Six Sigma tools and concepts, such as Value Stream Mapping and Kaizen, to facilitate process improvements. With the power of Lean Six Sigma, organizations can efficiently streamline their workflow and achieve operational excellence. Rizvi’s Guide to Lean Six Sigma will help you in the following ways: · Define Lean, Six Sigma, and Lean Six Sigma · Identify the principles of Lean Six Sigma · Determine the phases of Six Sigma using the DMAIC and DMADV frameworks · Recognize the principles of Lean Manufacturing · Successfully implement Lean Process and Six Sigma into business practices · Explore tools and techniques to drive change · Identify the business advantages of Lean Six Sigma

Total Quality Management

Abdul Razzak Rumane
Total Quality Management Book PDF

Author : Abdul Razzak Rumane
Publisher : CRC Press
Page : 370 pages
File Size : 41,6 Mb
Release : 2024-06-13
Category : Technology & Engineering
ISBN : 9781040038376

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Total Quality Management by Abdul Razzak Rumane Pdf

This book has been developed to provide significant information about the usage and application of the Total Quality Management (TQM) concept in a construction project environment. The content spans from the inception through to the closing of the project focusing on the TQM approach in each phase of the project. Total Quality Management: Applications and Concepts for Construction Projects, focuses on the application of the Total Quality Management concept in construction projects and contains many quick-reference figures and tables for easy comprehension. It offers a concise and complete implementation process for the application of TQM and helps achieve competitive advantages in the global marketplace resulting in the construction project being qualitatively competitive and economical. The book highlights the standards for TQM and gives a brief introduction to the quality management system along with providing an overview of the project, the quality, the types of project delivery systems, and the principles involved. Discussions of quality and the different steps it moves through within the project setting including inspection, statistical quality control, and quality assurance round out the book’s offerings. Construction and quality professionals, industrial engineers, project managers, students, academics, and trainers will find that this book satisfies their needs and meets their requirements for a book that specifically uses TQM in construction projects.

Advanced Performance Improvement in Health Care

Donald Lighter
Advanced Performance Improvement in Health Care Book PDF

Author : Donald Lighter
Publisher : Jones & Bartlett Learning
Page : 461 pages
File Size : 54,5 Mb
Release : 2011
Category : Business & Economics
ISBN : 9780763764494

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Advanced Performance Improvement in Health Care by Donald Lighter Pdf

Amidst a deepening crisis in U.S. health care, Advanced Performance Improvement in Health Care provides a results-oriented approach to rehabilitating an ailing healthcare system. With his innovative, instructive strategies, Lighter offers a welcome road map to guide meaningful change in the industry and to equip healthcare managers to meet 21st century challenges. Advanced Performance Improvement in Health Care: Principles and Methods provides healthcare educators, leaders, and clinicians with the specific knowledge and tools vital for creating and advocating for quality-centric, next-generation healthcare organizations. This unique compilation of management, analytical, and statistical methods and techniques serves as a comprehensive guide to harnessing todays technology and developing a culture of quality that delivers sustainable, quantifiable value in healthcare organizations.

Production & Operations Management

Upendra Kachru
Production Operations Management Book PDF

Author : Upendra Kachru
Publisher : Excel Books India
Page : 848 pages
File Size : 50,8 Mb
Release : 2009
Category : Industrial management
ISBN : 8174465065

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Production & Operations Management by Upendra Kachru Pdf

This book takes a pedagogical approach that is participative and interactive, involving the case study method of learning. Chapters start with an Indian case study of a well known company. This is used as a capstone case for the chapter. The student will find this an easy learning experience as data and additional information for these enterprises is readily available. The selection of such cases makes classroom learning truly suited to the Indian business environment.The value driven approach to Operations Management is used in structuring the text into three modules. The first module discusses the infrastructure function of Operations Management. Infrastructure function is considered to be product, process, capacity and location. Module Two describes the structure of the operations function. This includes quality and other product transformation processes. Module Three focuses on the organization, people and processes i.e. the job, the work, and the workplace. In addition, most of the mathematical techniques have been separated into supplements attached to the relevant chapters. Software solutions for the techniques have been explained in the text. Every mathematical technique is exemplified with a number of solved problems. Unlike many Production and Operations Management texts, this book covers E-commerce, Industrial Safety, Maintenance, Environmental Management (Green Productivity) and new technological trends in the discipline. These sections should add to the significance of exploring how firms can gain competitive advantage and promote sustainable development at the same time. The last section of the book comprises of a selection of cases from The Indian Institute of Management at Ahmedabad. The cases encompass the entire spectrum of Indian Industry the private and the public sectors, professional and family managed business organizations, service and manufacturing industries, single industry and conglomerates. The cases relate to Operations Strategy, Supply Chain Management, Capacity Planning, New Products, Manufacturing Technologies, etc. The Case Studies are of world class. Prof. Tirupati, one of the authors of the case studies, according to Management Science, has penned one of the top 100 management articles in the 50 years.The book is comprehensive, lucid and easy to read and understand. It should be of great value both to students and faculty.

The Lean Six Sigma Black Belt Handbook

Frank Voehl,H. James Harrington,Chuck Mignosa,Rich Charron
The Lean Six Sigma Black Belt Handbook Book PDF

Author : Frank Voehl,H. James Harrington,Chuck Mignosa,Rich Charron
Publisher : CRC Press
Page : 621 pages
File Size : 52,7 Mb
Release : 2013-07-09
Category : Business & Economics
ISBN : 9781466554696

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The Lean Six Sigma Black Belt Handbook by Frank Voehl,H. James Harrington,Chuck Mignosa,Rich Charron Pdf

Although Lean and Six Sigma appear to be quite different, when used together they have shown to deliver unprecedented improvements to quality and profitability. The Lean Six Sigma Black Belt Handbook: Tools and Methods for Process Acceleration explains how to integrate these seemingly dissimilar approaches to increase production speed while decreas

Implementing Design for Six Sigma

Georgette Belair,John J. O'Neill
Implementing Design for Six Sigma Book PDF

Author : Georgette Belair,John J. O'Neill
Publisher : Quality Press
Page : 257 pages
File Size : 53,8 Mb
Release : 2007-01-02
Category : Business & Economics
ISBN : 9780873894067

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Implementing Design for Six Sigma by Georgette Belair,John J. O'Neill Pdf

Have your company’s products achieved what you hoped for – rapid customer uptake, high sales volume and revenue/profit? Can you produce them at high Sigma-levels for Critical to Quality requirements, resulting in high customer satisfaction and low return/warranty costs? Authors Belair and O’Neill will help you understand how your current new-product development process is performing by diagnosing its strengths and weaknesses, and then planning and implementing changes to improve your organization’s ability to deliver Six Sigma designs!!--nl--The main goal of Implementing Design for Six Sigma is to provide you a game plan to help you “move the ball down the field” – from your current product development world to one where DFSS has been embraced as a working part of your processes and culture. Whether the products you develop are made of metal and plastic, or money and mutual funds, this book will help you improve your development process so that you may deliver better products and services that your customers will want and want to pay for. From tangible products like cars and cough syrup to service products like mortgages and retirement plans, if you dig deeply into your new-product development process and follow the guidelines in this book, you can and will implement major improvements.-

The ASQ Certified Six Sigma Black Belt Handbook

Mary McShane-Vaughn
The ASQ Certified Six Sigma Black Belt Handbook Book PDF

Author : Mary McShane-Vaughn
Publisher : Quality Press
Page : 1010 pages
File Size : 45,8 Mb
Release : 2023-01-11
Category : Business & Economics
ISBN : 9781636940243

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The ASQ Certified Six Sigma Black Belt Handbook by Mary McShane-Vaughn Pdf

Fully updated to reflect the 2022 ASQ Certified Six Sigma Black Belt (CSSBB) Body of Knowledge (BoK), The ASQ Certified Six Sigma Black Belt Handbook, Fourth Edition is ideal for candidates studying for the CSSBB examination. This comprehensive reference focuses on the core areas of organization-wide planning and deployment, team management, and each of the DMAIC project phases. The fourth edition of this handbook offers thorough explanations of statistical concepts in a straightforward way. It also reflects the latest technology and applications of Six Sigma and lean tools. Updates you will find in the fourth edition include: • New topics and tools, such as return on investment calculations, the roles of coaching and finance in projects, process-decision program charts, interrelationship digraphs, A3 analysis, maturity models, key behavior indicators, and audit MSA • A new chapter on risk analysis and management • Revamped statistics sections • New tables, figures, and examples to help illustrate key points The ASQ Certified Six Sigma Black Belt Handbook, Fourth Edition is also a valuable addition to any quality practitioner’s library.

Washington Manual of Patient Safety and Quality Improvement

Emily Fondahn,Thomas M. De Fer,Michael Lane,Andrea Vannucci
Washington Manual of Patient Safety and Quality Improvement Book PDF

Author : Emily Fondahn,Thomas M. De Fer,Michael Lane,Andrea Vannucci
Publisher : Lippincott Williams & Wilkins
Page : 350 pages
File Size : 52,9 Mb
Release : 2016-03-03
Category : Medical
ISBN : 9781469885377

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Washington Manual of Patient Safety and Quality Improvement by Emily Fondahn,Thomas M. De Fer,Michael Lane,Andrea Vannucci Pdf

Concise, portable, and user-friendly, The Washington Manual® of Patient Safety and Quality Improvement covers essential information in every area of this complex field. With a focus on improving systems and processes, preventing errors, and promoting transparency, this practical reference provides an overview of PS/QI fundamentals, as well as insight into how these principles apply to a variety of clinical settings. Part of the popular Washington Manual® series, this unique volume provides the knowledge and skills necessary for an effective, proactive approach to patient safety and quality improvement.

A Guide to Six Sigma and Process Improvement for Practitioners and Students

Howard S. Gitlow,Richard J. Melnyck,David M. Levine
A Guide to Six Sigma and Process Improvement for Practitioners and Students Book PDF

Author : Howard S. Gitlow,Richard J. Melnyck,David M. Levine
Publisher : FT Press
Page : 515 pages
File Size : 43,5 Mb
Release : 2015-04-08
Category : Business & Economics
ISBN : 9780133925456

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A Guide to Six Sigma and Process Improvement for Practitioners and Students by Howard S. Gitlow,Richard J. Melnyck,David M. Levine Pdf

Master modern Six Sigma implementation with the most complete, up-to-date guide for Green Belts, Black Belts, Champions and students! Now fully updated with the latest lean and process control applications, A Guide to Lean Six Sigma and Process Improvement for Practitioners and Students, Second Edition gives you a complete executive framework for understanding quality and implementing Lean Six Sigma. Whether you're a green belt, black belt, champion, or student, Howard Gitlow and Richard Melnyck cover all you need to know. Step by step, they systematically walk you through the five-step DMAIC implementation process, with detailed examples and many real-world case studies. You'll find practical coverage of Six Sigma statistics and management techniques, from dashboards and control charts to hypothesis testing and experiment design. Drawing on their extensive experience consulting on Six Sigma and leading major Lean and quality initiatives, Gitlow and Melnyck offer up-to-date coverage of: What Six Sigma can do, and how to manage it effectively Six Sigma roles, responsibilities, and terminology Running Six Sigma programs with Dashboards and Control Charts Mastering each DMAIC phase: Define, Measure, Analyze, Improve, Control Understanding foundational Six Sigma statistics: probability, probability distributions, sampling distributions, and interval estimation Pursuing Six Sigma Champion or Green Belt Certification, and more This guide will be an invaluable resource for everyone who is currently involved in Six Sigma implementation, or plans to be. It's ideal for students in quality programs; "Green Belts" who project manage Six Sigma implementations, "Black Belts" who lead Six Sigma teams; "Champions" who promote and coordinate Six Sigma at the executive level; and anyone seeking Six Sigma certification.

Software Quality Assurance

Rajiv Chopra
Software Quality Assurance Book PDF

Author : Rajiv Chopra
Publisher : Mercury Learning and Information
Page : 844 pages
File Size : 40,8 Mb
Release : 2018-04-09
Category : Computers
ISBN : 9781683921691

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Software Quality Assurance by Rajiv Chopra Pdf

This overview of software quality assurance testing in a “self-teaching” format contains easy-to- understand chapters with tips and insights about software quality, its basic concepts, applications, and practical case studies. It includes numerous, end-of-chapter questions with answers to test your knowledge and reinforce mastery of the concepts being presented. The book also includes state of the art material on the video-game testing process (Chapter 14) and a game-testing plan template (Chapter 15) and Game Testing by the Numbers (Chapter 16). Features: • Covers important topics such as black, white, and gray box testing, test management, automation, levels of testing, quality models, system and acceptance testing and more • Covers video game testing and effectiveness • Self-teaching method includes software lab experiments, numerous exercises (many with answers), projects, and case studies