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Author : United States. Federal Aviation Administration
Publisher : Unknown
Page : 76 pages
File Size : 54,9 Mb
Release : 2000
Category : Airplanes
ISBN : MINN:30000006224731
Author : J C Taylor,T D Christensen
Publisher : SAE International
Page : 230 pages
File Size : 50,8 Mb
Release : 1998-09-25
Category : Transportation
ISBN : 9780768002317
This book is a primer about the leading-edge approach to maintenance operations known as Maintenance Resource Management (MRM) - a partnership of manager, doer and regulator. MRM programs at several leading carriers are reducing maintenance errors and improving the professional caliber of mechanics and managers. Although communication and coordination issues have only recently been considered as important as technological advances in the aviation community, airlines have realized that a fix exists for maintenance communications problems. The "bottom-up" technique of MRM has successfully addressed these problems through more effective sharing of information among all employees. In addition to describing the best practices now taking hold in the aviation industry, Taylor and Christensen look at what lies ahead and what the industry will need to do to match the high performance work systems in the best high-tech industries around the world.
Author : J C Taylor,T D Christensen
Publisher : SAE International
Page : 230 pages
File Size : 46,6 Mb
Release : 1998-09-25
Category : Technology & Engineering
ISBN : 9780768062908
This book is a primer about the leading-edge approach to maintenance operations known as Maintenance Resource Management (MRM) - a partnership of manager, doer and regulator. MRM programs at several leading carriers are reducing maintenance errors and improving the professional caliber of mechanics and managers. Although communication and coordination issues have only recently been considered as important as technological advances in the aviation community, airlines have realized that a fix exists for maintenance communications problems. The "bottom-up" technique of MRM has successfully addressed these problems through more effective sharing of information among all employees. In addition to describing the best practices now taking hold in the aviation industry, Taylor and Christensen look at what lies ahead and what the industry will need to do to match the high performance work systems in the best high-tech industries around the world.
Author : Earl L. Wiener,Barbara G. Kanki,Robert L. Helmreich
Publisher : Gulf Professional Publishing
Page : 829 pages
File Size : 41,7 Mb
Release : 1995-11-17
Category : Psychology
ISBN : 9780127500263
Cockpit Resource Management (CRM) has gained increased attention from the airline industry in recent years due to the growing number of accidents and near misses in airline traffic. This book, authored by the first generation of CRM experts, is the first comprehensive work on CRM. Cockpit Resource Management is a far-reaching discussion of crew coordination, communication, and resources from both within and without the cockpit. A valuable resource for commercialand military airline training curriculum, the book is also a valuable reference for business professionals who are interested in effective communication among interactive personnel. Key Features * Discusses international and cultural aspects of CRM * Examines the design and implementation of Line-Oriented Flight Training (LOFT) * Explains CRM, LOFT, and cockpit automation * Provides a case history of CRM training which improved flight safety for a major airline
Author : B. Bhadbury,D Shenoy
Publisher : CRC Press
Page : 176 pages
File Size : 44,6 Mb
Release : 2003-09-02
Category : Technology & Engineering
ISBN : 9780203212516
This book is written for current and prospective users of maintenance management systems within industrial manufacturing facilities. Whilst dealing with common resource management techniques, it focuses on material requirements management, including
Author : Norman MacLeod
Publisher : CRC Press
Page : 332 pages
File Size : 54,9 Mb
Release : 2021-05-05
Category : Business & Economics
ISBN : 9781000376685
The book provides a data-driven approach to real-world crew resource management (CRM) applicable to commercial pilot performance. It addresses the shift to a systems-based resilience thinking that aims to understand how worker performance provides a buffer against failure. This book will be the first to bring these ideas together. Taking a competence-based approach offers a more coherent, relevant approach to CRM. The book presents relevant, real-world examples of the concepts and outlines a change in thinking around pilot performance and data interpretation that is overdue. Airlines, pilots and aviation industry professionals will benefit from the insights into organisational design and alternative approaches to training. FEATURES Approaches CRM from a competence-based perspective Uses a systems model to bring coherence to CRM Includes a chapter on using blended learning and virtual reality to deliver CRM Features research on work/life balance, morale, pilot fatigue and link to error Operationalises ‘resilience engineering’ in a crew context
Author : Eduardo Salas,Eleana Edens,Katherine A. Wilson
Publisher : Routledge
Page : 350 pages
File Size : 40,9 Mb
Release : 2017-05-15
Category : Psychology
ISBN : 9781351947718
Crew Resource Management (CRM) training was first introduced in the late 1970s as a means to combating an increased number of accidents in which poor teamwork in the cockpit was a significant contributing factor. Since then, CRM training has expanded beyond the cockpit, for example, to cabin crews, maintenance crews, health care teams, nuclear power teams, and offshore oil teams. Not only has CRM expanded across communities, it has also drawn from a host of theories from multiple disciplines and evolved through a number of generations. Furthermore, a host of methodologies and tools have been developed that have allowed the community to better study and measure its effect on team performance and ultimately safety. Lacking, however, is a forum in which researchers and practitioners alike can turn to in order to understand where CRM has come from and where it is going. This volume, part of the 'Critical Essays on Human Factors in Aviation' series, proposes to do just that by providing a selection of readings which depicts the past, present, and future of CRM research and training.
Author : Manoj S. Patankar,James C. Taylor
Publisher : Routledge
Page : 147 pages
File Size : 53,7 Mb
Release : 2017-07-05
Category : Transportation
ISBN : 9781351957670
Considering the global awareness of human performance issues affecting maintenance personnel, there is enough evidence in the US ASRS reports to establish that systemic problems such as impractical maintenance procedures, inadequate training, and the safety versus profit challenge continue to contribute toward latent failures. Manoj S. Patankar and James C. Taylor strongly believe in incorporating the human factors principles in aviation maintenance. In this, their second of two volumes, they place particular emphasis on applying human factors principles in a book intended to serve as a practical guide, as well as an academic text. Features include: - A real 'how to' approach that serves as a companion to the previous volume: 'Risk Management and Error Reduction in Aviation Maintenance'. - Self-reports of maintenance errors used throughout to illustrate the systemic susceptibility for errors as well as to discuss corresponding solutions. - Two tools - a pre-task scorecard and a post-task scorecard - introduced as means to measure individual as well as organizational safety performance. - Interpersonal trust and professionalism explored in detail. - Ethical and procedural issues associated with collection and analysis of both qualitative as well as quantitative safety data discussed. The intended readership includes aviation maintenance personnel, e.g. FAA-type aircraft mechanics, CAA-type aircraft maintenance engineers, maintenance managers, regulators, and aviation students.
Author : United States. Federal Aviation Administration
Publisher : Unknown
Page : 24 pages
File Size : 54,7 Mb
Release : 1993
Category : Flight crews
ISBN : IND:30000037301458
Author : Earl L. Wiener,Barbara G. Kanki,Robert L. Helmreich
Publisher : Academic Press
Page : 625 pages
File Size : 52,6 Mb
Release : 2010-01-20
Category : Technology & Engineering
ISBN : 0080959008
The new edition of Crew Resource Management continues to focus on CRM in the cockpit, but also emphasizes that the concepts and training applications provide generic guidance and lessons learned for a wide variety of "crews" in the aviation system as well as in the complex and high-risk operations of many non-aviation settings. Long considered the "bible" in this field, much of the basic style and structure of the previous edition of Crew Resource Management is retained in the new edition. Textbooks are often heavily supplemented with or replaced entirely by course packs in advanced courses in the aviation field, as it is essential to provide students with cutting edge information from academic researchers, government agencies (FAA), pilot associations, and technology (Boeing, ALION). This edited textbook offers ideal coverage with first-hand information from each of these perspectives. Case examples, which are particularly important given the dangers inherent in real world aviation scenarios, are liberally supplied. An image collection and test bank make this the only text on the market with ancillary support. New material includes: international and cultural aspects of CRM; design and implementation of Line-Oriented Flight Training (LOFT); airline applications beyond the cockpit; spaceflight resource management; non-aviation applications; AQP; LOSA; and special issues pertaining to low-cost airline carriers. The second edition editors offer essential breath of experience in aviation human factors from multiple perspectives (academia, government, and private enterprise) and the contributors have all been chosen as experts in their fields who represent the diversity of the research of activities and organisational experience of CRM. The only CRM text on the market offering an up-to-date synthesis of primary source material New edition thoroughly updated and revised to include major new findings, complete with discussion of the international and cultural aspects of CRM, the design and implementation of LOFT Instructor website with testbank and image collection Liberal use of case examples
Author : Barbara G. Kanki,José Anca,Thomas R Chidester
Publisher : Academic Press
Page : 664 pages
File Size : 52,7 Mb
Release : 2019-01-31
Category : Psychology
ISBN : 9780128129968
The new edition of Crew Resource Management reflects advancements made in the conceptual foundation as well as the methods and approaches of applying CRM in the aviation industry. Because CRM training has the practical goal of enhancing flight safety through more effective flight crew performance, this new edition adapts itself to fit the users, the task, and operational and regulatory environments--all of which continually evolve. Each contributor examines techniques and presents cases that best illustrate CRM concepts and training. This book discusses the history and research foundation of CRM and also stresses the importance of making adaptive changes and advancements. New chapters include: CRM and Individual Resilience; Flight and Cabin Crew Teamwork: Improving Safety in Aviation: CRM and Risk Management/Safety Management Systems; and MRM for Technical Operations. This book provides a deep understanding of CRM--what it is, how it works, and how to practically implement an effective program. Addresses the expanded operating environment--pilots, flight attendants, maintenance, etc. Assists developers and practitioners in building effective programs Describes best practices and tools for supporting CRM training in individual organizations Highlights new advances and approaches to CRM Includes five completely new chapters
Author : United States. Federal Aviation Administration
Publisher : Unknown
Page : 82 pages
File Size : 42,5 Mb
Release : 19??
Category : Aeronautics
ISBN : UOM:39015049127353
Author : National Aeronautics and Space Administration (NASA)
Publisher : Createspace Independent Publishing Platform
Page : 82 pages
File Size : 41,6 Mb
Release : 2018-07-16
Category : Electronic
ISBN : 1722808314
An airline maintenance department undertook a CRM training program to change its safety and operating culture. In 2 1/2 years this airline trained 2200 management staff and salaried professionals. Participants completed attitude surveys immediately before and after the training, as well as two months, six months, and one year afterward. On-site interviews were conducted to test and confirm the survey results. Comparing managers' attitudes immediately after their training with their pretraining attitudes showed significant improvement for three attitudes. A fourth attitude, assertiveness, improved significantly above the pretraining levels two months after training. The expected effect of the training on all four attitude scales did not change significantly thereafter. Participants' self-reported behaviors and interview comments confirmed their shift from passive to more active behaviors over time. Safety, efficiency, and dependability performance were measured before the onset of the training and for some 30 months afterward. Associations with subsequent performance were strongest with positive attitudes about sharing command (participation), assertiveness, and stress management when those attitudes were measured 2 and 12 months after the training. The two month follow-up survey results were especially strong and indicate that active behaviors learned from the CRM training consolidate and strengthen in the months immediately following training. Taylor, J. C. and Robertson, M. M. Unspecified Center...
Author : Andrew J. Jefferson,V. Arumugam,Hom Dhakal
Publisher : Woodhead Publishing
Page : 474 pages
File Size : 47,9 Mb
Release : 2018-02-24
Category : Technology & Engineering
ISBN : 9780081019092
Repair of Polymer Composites: Methodology, Techniques, and Challenges discusses fundamental issues related to the repair of composites and their suitability in various industrial sectors, such as aerospace, automotive, marine and construction, etc. The repair of composites is complex and requires a thorough understanding of the various types of damage mechanisms in order to apply the appropriate NDT techniques. This book explores these issues in significant detail and presents systematic procedures and methods, thus serving as a useful reference for both undergraduate and postgraduate students, academic researchers, engineers and other professionals who are interested in this exciting field of research. Discusses fundamental issues related to the repair of composites and their suitability in various industrial sectors, including aerospace, automotive, marine and construction, etc. Provides comprehensive coverage, from the fundamental aspects, to real applications Serves as a useful reference for both undergraduate and postgraduate students, academic researchers, engineers and other professionals Presents different types of repair techniques by correlating different parameters and challenges
Author : Manoj S. Patankar,James C. Taylor
Publisher : Routledge
Page : 197 pages
File Size : 48,7 Mb
Release : 2017-03-02
Category : Transportation
ISBN : 9781351903042
Although several U.S. and European airlines have started providing human factors training to their maintenance personnel, the academic community (some 300 academic programs in the United States and several others in Europe and Asia) has not yet started offering formal human factors education to maintenance students. The highly respected authors strongly believe in incorporating the human factors principles in aviation maintenance. This is the first of two volumes providing effective behavioural guidance on risk management in aviation maintenance for both the novice and the experienced maintenance personnel. Its practical guidelines assist both student and practising aviation maintenance personnel to develop sustainable safety culture. For the maintenance community it provides some theoretical discussion about the "Why?" for risk management and then focus on the 'How?' to implement a successful error reduction program. To help the maintenance community in making a strong case to their financial managers, the authors also discuss the return on investment for risk management programs. The issue of risk management is taken at two levels. First, it provides a basic awareness information to those who have little or no knowledge of maintenance human factors. Second, it provides a set of practical tools for the more experienced people so that they can be more effective in risk management and error recovery in their jobs. This invaluable book serves as a practical guide as well as an academic textbook. The book covers fundamental human factors principles from a risk management perspective. Upon reading this informative book, the audience will be able to apply the basic principles of risk management to aviation maintenance environment, and they will be able to use low-risk behaviours in their daily work.