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Essentials of Fire Department Customer Service by Alan V. Brunacini Pdf
Writing in a humorous conversational style, Chief Alan Brunacini explains the application of common-sense customer service concepts to the fire service. Essentials of Fire Department Customer Service is basic reading for every firefighter, officer, and administrator.
Canadian Firefighter's Handbook by Delmar Publishers,Mesc,Delmar Pdf
The trusted content from Delmar Cengage Learning's Firefighter's Handbook is now newly revised to truly meet the needs of Canadian firefighters! This Canadian Firefighter's Handbook divides need-to-know firefighting content into separate sections for Firefighter I, Firefighter II and Hazardous Materials, Terrorism and Disaster Response, while meeting 100% of the 2008 NFPA Standard 1001 and the Hazardous Materials Awareness and Operations requirements of the 2008 NFPA Standard 472. This book touches on new practices, technology and initiatives that are a consideration for all firefighters. Current topics include large incident and disaster response, fire life safety initiatives, managing air supply, predicting building collapse, GPS technology, thermal imaging use in search and rescue, and more! In addition, content in this version includes the metric system as primary measurement method and reflects the uniqueness of the Canadian fire service history and Canadian national requirements.
Management in the Fire Service by Harry R. Carter,Erwin Rausch Pdf
Learning objectives are provided for each chapter. Key terms are easily identified and defined within the text. A comprehensive list with definitions follows each chapter. Comprehensive scenarios with detailed analyses are used throughout t
This book highlights fire-fighting as one of the nation's most dangerous and hazardous jobs, with heart attacks, high physical stress levels, sprains, and strains all too common. Of all fire-fighters in the United States, 72 percent are volunteers. The leading cause of on-duty death among volunteers is heart attack. The leading cause of injuries for all fire-fighters is overexertion and strain. The prevalence of cardiovascular illness and deaths and work-inhibiting strains and sprains among fire-fighters illustrates the need for a comprehensive health and wellness program in every department. To address the issues specific to volunteers, the National Volunteer Fire Council (NVFC) developed this guide to health and wellness for volunteer departments and members. In 2003, the NVFC launched the ground breaking Heart-Healthy Firefighter Program specifically to address heart disease in the fire and emergency services. This awareness and prevention campaign targets all fire-fighters and emergency personnel -- both volunteer and career. This is an edited, excerpted and augmented edition of a U.S. Fire Administration publication.
This book serves as a guide for the seasoned veteran, the new firefighter and everyone in between, bringing them together for what it all takes to have that love for the job. Each chapter addresses the next step in the leadership chain that is necessary for a fire service professional to succeed. The chapters are as follows: Our Mission; The Firefighter; The Company Officer; The Chief; Our Two Families; Sweating the Small Stuff; Changing Shirts-The Promotion; What September 11th Did For Us-The Good and the Bad; Ceremonies; Marketing Your Fire Department; Making It All Happen-Embracing Success; Have You Forgotten.
Essentials of Fire Fighting and Fire Department Operations by IFSTA Pdf
This version includes all 21 chapters of Essentials of Fire Fighting, 6th Edition and adds three chapters written and validated to meet the emergency medical and hazardous materials requirements of NFPA® 1001, 2013 Edition. Chapter 22 specifically addresses the Firefighter I and Firefighter II knowledge and skills requirements for the emergency medical care competencies identified in NFPA® 1001, 2013 Edition Chapter 4. Chapters 23 and 24 meet the First Responder Awareness and Operations Levels for Responders according to NFPA® 472: Standard for Competence of Responders to Hazardous Materials/Weapons of Mass Destruction Incidents, 2012 Edition and OSHA 1910.120. The chapters also provide validated content to meet Section 6.6, Mission-Specific Competencies: Product Control, of NFPA® 472. The hazardous materials information is adapted from the IFSTA Hazardous Materials for First Responders, 4th Edition.
Managing Risk in the Volunteer Fire Service by Joe Nedder Pdf
Risk management is one of the most important but frequently ignored fireground management skills. The volunteer fire service is particularly vulnerable because of a lack of understanding and training in a risk management system, why we need it, how it works, and how to use it. What are some risk reduction strategies? How do you identify risks and dangers and how they affect firefighters? How do you control those risks and limit danger to firefighters? How often have firefighters taken unnecessary risks? Firefighting is a dangerous job, but risks need to be measured against the capabilities of the responding firefighters. Do their capabilities match the immediate needs of the size-up? What about your personal capabilities? Are you truly prepared? "Joe Nedder knows risk, safety, and firefighting and brings clarity to often diametrically opposing objectives. Joe writes with clarity and insight gained from real-world experience and skin in the game. Managing Risk in the Volunteer Fire Department is a must-read for every firefighter, career or volunteer!" —Chief Bobby Halton, editorial director, Clarion Fire Rescue Group, and educational director, FDIC International "Everything you want to know about managing risk in your volunteer department is here in this new book by Joe Nedder, who dedicated his fire service career to providing better training for volunteer fire departments. He understands the specialized needs of departments big and small and tailors his teaching to encompass departments across North America." —Diane Rothschild, executive editor, Fire Engineering, and conference director, FDIC International
Strategies for Marketing your Fire Department Today and Beyond by U. S. Fire Administration Pdf
The purpose of this manual is to assist fire service leaders in examining the future, the role of the fire service in that future, and ways to "get there from here." It is designed to provide a fire chief, a public information officer, and other leaders in the fire service with guidance and tips on marketing a department and its services to the local customers: the citizens and organization served gy the department
Canadian Fundamentals of Fire Fighter Skills and Hazardous Materials Response includes Navigate Advantage Access by IAFC Pdf
Fundamentals of Fire Fighter Skills, Canadian Fourth Edition is specifically designed for Canadian fire service. The National Fire Protection Association (NFPA) and the International Association of Fire Chiefs (IAFC) are pleased to bring you the most comprehensive, evidence-based curriculum that is sure to transform Canada’s fire fighter education. This edition is designed for Canadian fire services that are transitioning their training to NFPA compliance or wish to align their training with recognized best practices. The Canadian Fourth Edition features exceptional content, along with current research, standards, and technology, including the latest research-based data from UL Firefighter Safety Research Institute and the National Institute of Standards and Technology (NIST). This research explains the interrelationship between heat release rates, reduced time to flashover, and the dangers associated with fighting fires in modern lightweight-constructed buildings. Foundational knowledge is covered extensively, along with an orientation and history of Canada’s fire service and extreme cold weather operations. The content in the Canadian Fourth Edition meets and exceeds the job performance requirements in the 2019 edition of NFPA 1001, Standard for Fire Fighter Professional Qualification, including the requirements for operations level personnel in the 2017 Edition of NFPA 1072, Standard for Hazardous Materials/Weapons of Mass Destruction Emergency Response Personnel Professional Qualifications, and the 2018 Edition of NFPA 472, Standard for Competence of Responders to Hazardous Materials/Weapons of Mass Destruction Incidents. New to the Canadian Fourth Edition: • Five distinct sections: Fire fighter I, Fire fighter II, Hazardous Materials Awareness, Hazardous Materials Operations, Hazardous Materials Operations: Mission Specific • A personal health and well-being section that addresses physical fitness, nutrition, hydration, sleep, heart disease, cancer, tobacco, alcohol and illicit drugs, counseling and stress management, and suicide awareness and prevention. • The importance of respiratory protection and the use of air monitoring devices during salvage and overhaul operations. • The need to perform field reduction of contaminants to remove dirt and debris from personal protective equipment before returning to the station. • The basic principles of community risk reduction, including the integration of emergency response, engineering enforcement, education, and economic incentives as cohesive strategies to manage community risks. • Critical fire suppression tactics, including those used for concealed space fires, attic fires, buildings with solar photovoltaic systems, and chimney fires. • Updated research and statistics to ensure evidence-based recommendations and protocols. The Canadian Fourth Edition Features • Alerts to additional content available in Navigate 2. • Thought-provoking case studies. • Detailed chapter summaries, key terms, and
National Fire Protection Association,National Fire Protection Association. Technical Committee on Fire Service Training
Author : National Fire Protection Association,National Fire Protection Association. Technical Committee on Fire Service Training Publisher : Unknown Page : 16 pages File Size : 45,7 Mb Release : 1997 Category : Electronic ISBN : OCLC:43794459
NFPA 1021, Standard for Fire Officer Professional Qualifications by National Fire Protection Association,National Fire Protection Association. Technical Committee on Fire Service Training Pdf
Management in the Fire Service by Erwin Rausch,Harry R. Carter Pdf
The Fifth Edition of Management in the Fire Service meets and exceeds the objectives and outcomes for the National Fire Academy’s Fire and Emergency Services Higher Education (FESHE) Principles of Fire Service Administration course. The textbook provides a comprehensive and concise overview of the common functions and related concerns that must be considered by the fire officer. Specific consideration is given to incident command, fire prevention, fire and life safety education, preincident planning, management of physical and financial resources, personnel management, employee relations, training, and additional services beyond firefighting. Important Notice: The digital edition of this book is missing some of the images or content found in the physical edition.
Introduction to Fire Protection by Robert W. Klinoff Pdf
In careful detail, Klinoff (a 25-year fire service veteran, he teaches at the National Fire Academy in California) lays out the protocol and method for firefighting, including sections on the job search and interview. Among the topics are career opportunities, public fire protection, chemistry and physics of fire, support organizations, resources, administration, support, training, prevention, codes, emergency incident management, and emergency operations. Appendices include numerical and alphabetical indices of the 2001 National Fire Codes and a candidate physical ability test. Annotation copyrighted by Book News, Inc., Portland, OR.
For courses in the essentials of fire fighting. Foundations for success in professional fire fighting Essentials of Fire Fighting and Fire Department Operations continues the tradition of excellence in firefighter education. It meets all the requirements of Fire Fighter I and II levels of NFPA 1001®, NFPA 472®, and OSHA 1910.120. The 7th edition offers a complete support package, including skill sheets, knot and rope requirements, and coverage of essential job tasks related to medical requirements of NFPA 1582®.
