Outsourcing

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Information Systems Outsourcing

Rudy Hirschheim,Armin Heinzl,Jens Dibbern
Information Systems Outsourcing Book PDF

Author : Rudy Hirschheim,Armin Heinzl,Jens Dibbern
Publisher : Springer Science & Business Media
Page : 580 pages
File Size : 43,7 Mb
Release : 2009-03-24
Category : Business & Economics
ISBN : 9783540888512

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Information Systems Outsourcing by Rudy Hirschheim,Armin Heinzl,Jens Dibbern Pdf

Three years have passed since the second edition of this book was published. The field of IT outsourcing continues to grow in practice as well as in academia and draws further attention in both domains. Aspects of traditional outsourcing (Part II) have remained pronounced but are becoming more mature. While o- sourcing determinants are still important, they are now of less interest to researchers. Relationship management (Chap. 1) and capability management (Chap. 2) continue to be of interest; so too are outsourcing outcomes (Chap. 3) and, as a new focus, innovation aspects (Chap. 4). These are motivating more and more research activities, complementing the lifecycle of traditional o- sourcing. We note significant growth in the field of IT offshoring (Part II). In our third edition, we offer research results on offshoring patterns and trends (Chap. 5), the crucial aspect of knowledge sharing (Chap. 6), vibrant examples for offshoring dynamics (Chap. 7), and some new contributions on the deter- nants of offshoring success (Chap. 8). The last part of our book investigates the field of business process outsourcing (Part III). In this section, issues such as standardization, process outsourcing to India and deinstitutionalization patterns in the health-care sector are presented. Given these new subjects, we believe that Enduring Themes, Global Challenges, and Process Opportunities is an appropriate subtitle for this third edition of the monograph. Again, we have thoughtfully compiled contem- rary outsourcing research as a primer and a platform for scientific discourse.

A Practical Guide to Outsourcing Agreements

Adam D. Vereshack
A Practical Guide to Outsourcing Agreements Book PDF

Author : Adam D. Vereshack
Publisher : Markham, Ont. : LexisNexis Butterworths
Page : 346 pages
File Size : 48,5 Mb
Release : 2005-01-01
Category : Contracting out
ISBN : 0433449454

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A Practical Guide to Outsourcing Agreements by Adam D. Vereshack Pdf

Guide book to analysing the major issues that arise in outsourcing agreements. Helps one deal with the basic question of when outsourcing is an appropriate solution to a situation, and what issues must be addressed when contracting with a supplier.

IT Outsourcing Governance

Stefanie Leimeister
IT Outsourcing Governance Book PDF

Author : Stefanie Leimeister
Publisher : Springer Science & Business Media
Page : 368 pages
File Size : 54,8 Mb
Release : 2010-11-18
Category : Business & Economics
ISBN : 9783834963031

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IT Outsourcing Governance by Stefanie Leimeister Pdf

Stefanie Leimeister examines different types of IT outsourcing relationships and their characteristics depending on the outsourcing clients’ underlying expectations. The author derives actionable advice for applicable strategies and an effective allocation of resources for an outsourcing venture.

Outsourcing to India - A Legal Handbook

Bharat Vagadia
Outsourcing to India A Legal Handbook Book PDF

Author : Bharat Vagadia
Publisher : Springer Science & Business Media
Page : 208 pages
File Size : 41,5 Mb
Release : 2007-08-14
Category : Law
ISBN : 9783540722205

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Outsourcing to India - A Legal Handbook by Bharat Vagadia Pdf

This book offers concise, digestible and relevant legal advice to help ensure an outsourcing deal delivers on its promise. It also provides a checklist for companies to ensure critical factors are adequately addressed within their contract with the service provider.

Vested Outsourcing, Second Edition

K. Vitasek,M. Ledyard
Vested Outsourcing Second Edition Book PDF

Author : K. Vitasek,M. Ledyard
Publisher : Springer
Page : 332 pages
File Size : 53,9 Mb
Release : 2013-05-13
Category : Business & Economics
ISBN : 9781137321183

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Vested Outsourcing, Second Edition by K. Vitasek,M. Ledyard Pdf

In her classic book Vested Outsourcing , Kate Vitasek identified the top 10 flaws in most outsourced business models and shows organizations how to rethink their outsourcing relationships in a way that will lower costs, improve service, and increase innovation. This revised edition includes updated case studies and a new chapter based on Dell.

The outsourcing challenge

Jan Drahokoupil
The outsourcing challenge Book PDF

Author : Jan Drahokoupil
Publisher : ETUI
Page : 295 pages
File Size : 45,5 Mb
Release : 2015-07-01
Category : Contracting out
ISBN : 9782874523663

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The outsourcing challenge by Jan Drahokoupil Pdf

Production networks in many sectors have become increasingly fragmented. Cutting labour costs by lowering pay, increasing work intensity and/or shifting flexibility costs to workers are just some of the motivations for outsourcing. But it can also be used to circumvent employee representation and collective bargaining systems within companies, and labour market regulations in general. Though such intentions may not drive the bulk of outsourcing decisions, any change in company boundaries is likely to impact employment, working conditions and industrial relations in the value chain. This book focuses on the dynamics of outsourcing in Europe from the perspective of employees. In particular, it considers one insufficiently studied aspect: the impact of outsourcing on working conditions and employment relations in companies. The book also collects lessons learned from the efforts of employees and trade unions to shape outsourcing decisions, processes and their impact on employment and working conditions.

Strategic Outsourcing

Bharat Vagadia
Strategic Outsourcing Book PDF

Author : Bharat Vagadia
Publisher : Springer Science & Business Media
Page : 228 pages
File Size : 41,7 Mb
Release : 2011-10-27
Category : Business & Economics
ISBN : 3642222099

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Strategic Outsourcing by Bharat Vagadia Pdf

This book provides a road-map to successful implementation of strategic outsourcing programmes, providing down-to-earth approaches to outsourcing decision making and programme management, based on a grass-roots understanding. A practitioner-focused book for business leaders and managers providing a holistic view of strategic outsourcing, covering the three essential pillars of success: risks, rewards and relationships. The author shows how business leaders can transform organisational business models, structures and mind-sets, taking the reader on a journey through the book's fifteen chapters, helping the reader truly grasp: the drivers for change as a result of globalisation and convergence and their impact on organisational strategies; how outsourcing can transform the various processes and functions of an organisation; the impact outsourcing is having on various industry vertical sectors; the eight foundations of successful strategic outsourcing programmes, which when combined with strategic decision-making knowledge, guarantees that organisations embarking on the strategic outsourcing journey, derive the transformational benefits they seek.

Outsourcing and Offshoring of Professional Services: Business Optimization in a Global Economy

Gupta, Amar
Outsourcing and Offshoring of Professional Services Business Optimization in a Global Economy Book PDF

Author : Gupta, Amar
Publisher : IGI Global
Page : 440 pages
File Size : 47,6 Mb
Release : 2008-03-31
Category : Business & Economics
ISBN : 9781599049731

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Outsourcing and Offshoring of Professional Services: Business Optimization in a Global Economy by Gupta, Amar Pdf

"This book discusses the considerations and implications surrounding the outsourcing and offshoring of professional services, such as software development computer-aided design, and healthcare, from multiple global perspectives. This book, offers industry professionals, policymakers, students, and educators with a balance between a broad overview and detailed analysis of offshore outsourcing, would make an invaluable addition to any reference library"--Provided by publisher.

Outsourcing Success

Alpesh B. Patel,Hemendra Aran
Outsourcing Success Book PDF

Author : Alpesh B. Patel,Hemendra Aran
Publisher : Springer
Page : 187 pages
File Size : 53,6 Mb
Release : 2005-09-23
Category : Business & Economics
ISBN : 9780230512535

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Outsourcing Success by Alpesh B. Patel,Hemendra Aran Pdf

Outsourcing of business processes has been a major and growing trend. Many major corporations have outsourced overseas and the next wave will include many SMEs moving outsourcing operations. The changes and implications for business are substantial. Based on the latest research and data, with extensive case studies, diagrams, and interviews with major corporations, this book provides a comprehensive analysis and highlights the best practice and pitfalls to avoid.

Shared Services and Outsourcing: A Contemporary Outlook

Julia Kotlarsky,Ilan Oshri,Leslie P. Willcocks
Shared Services and Outsourcing A Contemporary Outlook Book PDF

Author : Julia Kotlarsky,Ilan Oshri,Leslie P. Willcocks
Publisher : Springer
Page : 211 pages
File Size : 48,7 Mb
Release : 2016-09-27
Category : Business & Economics
ISBN : 9783319470092

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Shared Services and Outsourcing: A Contemporary Outlook by Julia Kotlarsky,Ilan Oshri,Leslie P. Willcocks Pdf

This book constitutes the revised selected papers from the 10th Global Sourcing Workshop held in Val d’Isère, France, in February 2016. The 11 papers presented in this volume were carefully reviewed and selected from 47 submissions. The book offers a review of the key topics in outsourcing and offshoring of information technology and business services offering practical frameworks that serve as a tool kit to students and managers. The range of topics covered is wide and diverse, but predominately focused on how to achieve success in shared services and outsourcing. More specifically, the book examines outsourcing decisions and management practices, giving specific attention to shared services that have become one of the dominant sourcing models. The topics discussed combine theoretical and practical insights regarding challenges that industry leaders, policy makers, and professionals face or should be concerned with. Case studies from various organizations, industries and countries such as UK, Italy, The Netherlands, Canada, Australia and Denmark complete the book.

Outsourcing Professional Body of Knowledge - OPBOK Version 9

IAOP
Outsourcing Professional Body of Knowledge OPBOK Version 9 Book PDF

Author : IAOP
Publisher : Van Haren
Page : 354 pages
File Size : 53,5 Mb
Release : 2010-06-06
Category : Education
ISBN : 9789087536138

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Outsourcing Professional Body of Knowledge - OPBOK Version 9 by IAOP Pdf

Outsourcing is here to stay. It is inextricably linked to the globalization of business. International trade networks continue to connect the world’s economies and organizations increasingly turn to partners, often through outsourcing, to help them: • better leverage what they are best at • gain greater flexibility and reach, and • drive down their overall business costs and risks. This substantial title is the official version of the Outsourcing Professional Body of Knowledge by IAOP (International Association of Outsourcing Professionals), in short: OPBOK. This is the official publication of OPBOK Version 9. It identifies the best practices of outsourcing professionals around the globe and presents the reader with a complete and practical guide to this emerging, complex discipline. It gives readers full guidance on the critical ‘make or break’ factors in any outsourcing program: • governance and defining a strategic approach to Outsourcing; • identifying and communicating business requirements; • selecting and qualifying providers; • gaining internal buy-In, creating project teams and • value assessment (value for money and return on investment). This authoritative title provides an invaluable resource for any outsourcing professional: the best practice guidance is complemented by practical checklists and templates. Readers can therefore apply rigorous disciplines to ensure internal and external requirements are fully considered and implemented at each stage of the process. It will become a key desktop resource for successful outsourcing professionals who achieve corporate and personal goals in this field.

Outsourcing Professional Body of Knowledge - OPBOK Version 9

Jane Chittenden
Outsourcing Professional Body of Knowledge OPBOK Version 9 Book PDF

Author : Jane Chittenden
Publisher : Van Haren
Page : 353 pages
File Size : 52,7 Mb
Release : 1970-01-01
Category : Education
ISBN : 9789087537845

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Outsourcing Professional Body of Knowledge - OPBOK Version 9 by Jane Chittenden Pdf

For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access the material.Outsourcing is here to stay. It is inextricably linked to the globalization of business. International trade networks continue to connect the world s economies and organizations increasingly turn to partners, often through outsourcing, to help them: better leverage what they are best at gain greater flexibility and reach, and drive down their overall business costs and risks. This substantial title is the official version of the Outsourcing Professional Body of Knowledge by IAOP (International Association of Outsourcing Professionals), in short: OPBOK. This is the official publication of OPBOK Version 9. It identifies the best practices of outsourcing professionals around the globe and presents the reader with a complete and practical guide to this emerging, complex discipline. It gives readers full guidance on the critical make or break factors in any outsourcing program: governance and defining a strategic approach to Outsourcing; identifying and communicating business requirements; selecting and qualifying providers; gaining internal buy-In, creating project teams and value assessment (value for money and return on investment).This authoritative title provides an invaluable resource for any outsourcing professional: the best practice guidance is complemented by practical checklists and templates. Readers can therefore apply rigorous disciplines to ensure internal and external requirements are fully considered and implemented at each stage of the process.It will become a key desktop resource for successful outsourcing professionals who achieve corporate and personal goals in this field.

Globalization, Outsourcing and Labour Development in ASEAN

Shandre Thangavelu,Aekapol Chongvilaivan
Globalization Outsourcing and Labour Development in ASEAN Book PDF

Author : Shandre Thangavelu,Aekapol Chongvilaivan
Publisher : Routledge
Page : 161 pages
File Size : 51,9 Mb
Release : 2013-06-07
Category : Business & Economics
ISBN : 9781135050009

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Globalization, Outsourcing and Labour Development in ASEAN by Shandre Thangavelu,Aekapol Chongvilaivan Pdf

This book fills an important gap in the literature looking at the labour market effects of outsourcing from a regional economic perspective. Thangavelu is a respected academic in the field at the National University of Singapore and is well published in journals.

Managing IT Outsourcing

Erik Beulen,Pieter Ribbers,Jan Roos
Managing IT Outsourcing Book PDF

Author : Erik Beulen,Pieter Ribbers,Jan Roos
Publisher : Routledge
Page : 459 pages
File Size : 51,9 Mb
Release : 2006-09-27
Category : Business & Economics
ISBN : 9781134213252

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Managing IT Outsourcing by Erik Beulen,Pieter Ribbers,Jan Roos Pdf

The business landscape is changing. Outsourcing is now a growing phenomenon in which specific functions are subcontracted to specialist companies, often elsewhere in the world. IT represents a particular case for outsourcing, both in terms of benefits and potential inter-organizational problems. Deciding whether to keep IT in-house or to whether outsource it is a key management responsibility. Once a decision for outsourcing has been made, relationships with external provider(s) have to be established and managed. This book combines both research and practical examples to explore how this can be done successfully. Uniquely, the book provides a governance model for such partnerships, exploring the risks and responsibilities involved for both parties. Drawing on the theories of interfirm networks and the boundaries of the firm, here, it provides an accessible and cutting-edge perspective. Incorporating industry examples from a global network of companies (including four case specific chapters), this book investigates partnerships in industrial sectors and IT functions. An invaluable resource for those involved in IT and new technology management as well as strategic business management and planning, this book presents all the necessary theory with an indispensable practical perspective.

Managing Risk and Security in Outsourcing IT Services

Frank Siepmann
Managing Risk and Security in Outsourcing IT Services Book PDF

Author : Frank Siepmann
Publisher : CRC Press
Page : 244 pages
File Size : 44,9 Mb
Release : 2013-12-09
Category : Business & Economics
ISBN : 9780429838040

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Managing Risk and Security in Outsourcing IT Services by Frank Siepmann Pdf

With cloud computing quickly becoming a standard in today's IT environments, many security experts are raising concerns regarding security and privacy in outsourced cloud environments-requiring a change in how we evaluate risk and protect information, processes, and people.Managing Risk and Security in Outsourcing IT Services: Onshore, Offshore and