Reasserting The Public In Public Services

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Reasserting the Public in Public Services

Author : M. Ramesh,Eduardo Araral,Xun Wu
Publisher : Routledge
Page : 240 pages
File Size : 42,7 Mb
Release : 2010-02-25
Category : Political Science
ISBN : 9781135168223

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Reasserting the Public in Public Services by M. Ramesh,Eduardo Araral,Xun Wu Pdf

After two decades of dominating the public sector reform agenda, privatization is on the wane as states gradually reassert themselves in many formerly privatized sectors. The change of direction is a response to the realization that privatization is not working as intended, especially in public service sectors. This landmark volume brings together leading social scientists, including B. Guy Peters, Anthony Cheung and Jon Pierre, to systematically discuss the emerging patterns of the reassertion of the state in the delivery of essential public services. The state under these emerging arrangements assumes overall responsibility for and control over essential public service delivery, yet allows scope for market incentives and competition when they are known to work. The recent reforms thus display a more pragmatic and nuanced understanding of how markets work in public services . The first part of the book provides the theoretical context while the second provides sectoral studies of recent reforms in healthcare, education, transportation, electricity and water supply. It includes case studies from a range of countries: Brazil, China, South Korea, Singapore, Thailand, Vietnam, USA, Hong Kong and the UK. This book will be of interest to students and scholars in Political Science, Public Administration, Public Policy, Geography, Political Economy, Sociology, and Urban Planning.

Evaluating Public Management Reforms

Author : George Boyne,Catherine Farrell,Jennifer Law,Martin Powell,Richard Walker
Publisher : McGraw-Hill Education (UK)
Page : 190 pages
File Size : 41,7 Mb
Release : 2003-01-16
Category : Business & Economics
ISBN : 9780335230860

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Evaluating Public Management Reforms by George Boyne,Catherine Farrell,Jennifer Law,Martin Powell,Richard Walker Pdf

Governments across the world are pursuing reform in an effort to improve public services. But have these reforms actually led to improvements in services? Evaluating Public Management Reforms develops a framework for a theory-based evaluation of reforms, and then uses this framework to assess the impact of new arrangements for public service delivery in the UK. This book: * identifies the conceptual and practical problems of finding clear criteria for evaluating reforms * focuses on the shifts in public management towards markets and competition, towards the publication of performance indicators, and from larger to smaller organizations * considers what impact these reforms have had on the efficiency, responsiveness and equity of services * comprehensively reviews the evidence on the effects of reform on health care, housing and education * discusses the implications for public sector management.

Strategic Management in Public Services Organizations

Author : Ewan Ferlie,Edoardo Ongaro
Publisher : Routledge
Page : 367 pages
File Size : 54,7 Mb
Release : 2015-02-20
Category : Business & Economics
ISBN : 9781135008024

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Strategic Management in Public Services Organizations by Ewan Ferlie,Edoardo Ongaro Pdf

Strategic Management in Public Services Organizations sets out to connect the two traditionally disparate academic literatures of public management and strategic management. The authors argue that some models of strategic management are now of enhanced relevance for contemporary public services organizations, especially when considering successive New Public Management reforms. This observation has important consequences for the requisite work practices, skills and knowledge bases of current public managers, as they are increasingly being asked to act as strategic as well as operational managers. Strategic Management in Public Services Organizations takes a strongly comparative and international perspective in addressing the fundamental issue of strategic management within diverse public administrative traditions. The impact of strategic management on the performance of public agencies is examined and it is argued that the appropriate use of strategic management models depends on the politico-administrative and cultural contexts of the public services organization in question, concluding that there is no single best way to strategically lead public organisations. This is an advanced textbook aimed at the postgraduate level, particularly students on MPAs and MBAs with a public sector option or MScs in Public Policy and Public Management.

Improving Public Management

Author : Dr Les Metcalfe,Sue Richards
Publisher : SAGE
Page : 266 pages
File Size : 55,6 Mb
Release : 1990-12-18
Category : Electronic
ISBN : 1446230104

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Improving Public Management by Dr Les Metcalfe,Sue Richards Pdf

Now in paperback in an Enlarged Edition, this volume explores the lessons of one of the most comprehensive attempts to improve public management. Metcalfe and Richards describe and assess Thatcher's Efficiency Strategy as an exercise in improving public management. They explain how the strategy has gone about improving administrative performance by increasing cost-consciousness in the use of resources and creating flexibility for managing change. They analyze major themes such as: decentralization, information systems and budgets as management tools, organization design, and the management of interdepartmental relations.

Improving Public Sector Productivity

Author : Ellen Doree Rosen
Publisher : SAGE
Page : 291 pages
File Size : 51,8 Mb
Release : 1993-07-22
Category : Political Science
ISBN : 9780803945739

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Improving Public Sector Productivity by Ellen Doree Rosen Pdf

This volume shows how public agencies can be made more efficient and humane, providing practical guidance to enhance both service quality and client satisfaction at local, state and national levels. Examples focus on the issues of quality management, improving service delivery, job reorganization and worker empowerment.

Governance: A Very Short Introduction

Author : Mark Bevir
Publisher : Oxford University Press
Page : 147 pages
File Size : 49,8 Mb
Release : 2012-10-25
Category : Political Science
ISBN : 9780199606412

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Governance: A Very Short Introduction by Mark Bevir Pdf

Generally referring to all forms of social coordination and patterns of rule, the term 'governance' is used in many different contexts. In this Very Short Introduction, Mark Bevir explores the main theories of governance and considers their impact on ideas of governance in the corporate, public, and global arenas.

Rethinking Corporatization and Public Services in the Global South

Author : David A. McDonald
Publisher : Zed Books Ltd.
Page : 165 pages
File Size : 55,9 Mb
Release : 2014-04-10
Category : Business & Economics
ISBN : 9781783600205

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Rethinking Corporatization and Public Services in the Global South by David A. McDonald Pdf

After three decades of privatization and anti-state rhetoric, government ownership and public management are back in vogue. This book explores this rapidly growing trend towards ‘corporatization’ - public enterprises owned and operated by the state, with varying degrees of autonomy. If sometimes driven by neoliberal agendas, there exist examples of corporatization that could herald a brighter future for equity-oriented public services. Drawing on original case studies from Asia, Africa and Latin America, this book critically examines the histories, structures, ideologies and social impacts of corporatization in the water and electricity sectors, interrogating the extent to which it can move beyond commercial goals to deliver progressive public services. The first collection of its kind, Rethinking Corporatization and Public Services in the Global South offers rich empirical insight and theoretical depth into what has become one of the most important public policy shifts for essential services in the global South.

Public Administration & Public Management

Author : Jan-Erik Lane
Publisher : Routledge
Page : 305 pages
File Size : 49,5 Mb
Release : 2005-09-20
Category : Political Science
ISBN : 9780203029763

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Public Administration & Public Management by Jan-Erik Lane Pdf

A perspective on the public sector that presents a concise and comprehensive analysis of exactly what it is and how it operates. Governments in any society deliver a large number of services and goods to their populations. To get the job done, they need public management in order to steer resources – employees, money and laws – into policy outputs and outcomes. In well-ordered societies the teams who work for the state work under a rule-of-law framework, known as public administration. This book covers the key issues of: the principal-agent framework and the public sector public principals and their agents the economic reasons of government public organization, incentives and rationality in government the essence of public administration: legality and the rule of law public policy criteria: the Cambridge and Chicago positions public teams and private teams public firms public insurance public management policy Public Administration & Public Management is essential reading for those with professional and research interests in public administration and public management.

Theory and Practice of Public Sector Reform

Author : Steven Van de Walle,Sandra Groeneveld
Publisher : Unknown
Page : 0 pages
File Size : 54,7 Mb
Release : 2016
Category : Administrative agencies
ISBN : 1138887412

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Theory and Practice of Public Sector Reform by Steven Van de Walle,Sandra Groeneveld Pdf

Theory and Practice of Public Sector Reform offers readers differing theoretical perspectives to help examine the process of public sector reform, combined with an overview of major trends in the core areas of the functioning of the public sector. The book consists of three parts, the first addresses a number of conceptual and theoretical perspectives on public sector reform. It shows how different ways of looking at reform reveal very different things. The second part addresses major changes in specific areas of public sectors - 'objects of reform.' Part three focuses on the study of public sector reform. Aimed at academics, researchers and advanced students; this edited collection brings together many of the most eminent academics in the area of Public Policy and Management seeking to link to theory in part one and insights into specific thematic areas in part two, offering readers a display of theoretical perspectives to look at public sector reform.

New Public Management

Author : Tom Christensen,Per Lægreid
Publisher : Unknown
Page : 374 pages
File Size : 52,8 Mb
Release : 2002
Category : Political Science
ISBN : UOM:39015055886660

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New Public Management by Tom Christensen,Per Lægreid Pdf

This book examines civil service reform in Norway, Sweden, New Zealand and Australia.

Public Administration

Author : David H. Rosenbloom,Deborah D. Goldman
Publisher : McGraw-Hill Humanities, Social Sciences & World Languages
Page : 632 pages
File Size : 54,6 Mb
Release : 1998
Category : Political Science
ISBN : UOM:39015043236655

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Public Administration by David H. Rosenbloom,Deborah D. Goldman Pdf

This work asserts that management, politics and law are central to public administration and that ignoring one or another leads to failures in both the practice of and in academic treatments of the field. The book divides management into two subsets: traditional and the new public management.

The Public Services

Author : Henry Kippin,Gerry Stoker,Simon Griffiths
Publisher : Bloomsbury Academic
Page : 0 pages
File Size : 46,7 Mb
Release : 2015-01-29
Category : Political Science
ISBN : 1474218059

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The Public Services by Henry Kippin,Gerry Stoker,Simon Griffiths Pdf

Griffiths, Kippin and Stoker bring together many of the country's leading academic and policy experts to explore the long-term challenges facing public services, and ask what the role of government, citizens and society should be in addressing them. The book sets out a new reform agenda, exploring possibilities for the future design and delivery of public services in the UK and beyond. Public Services: A New Reform Agenda is an important new contribution to the debate that will be invaluable for policymakers, practitioners and academics.

The New Public Service

Author : Janet V. Denhardt,Robert B. Denhardt
Publisher : Routledge
Page : 273 pages
File Size : 41,7 Mb
Release : 2015-03-12
Category : Political Science
ISBN : 9781317486923

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The New Public Service by Janet V. Denhardt,Robert B. Denhardt Pdf

The New Public Service: Serving, not Steering provides a framework for the many voices calling for the reaffirmation of democratic values, citizenship, and service in the public interest. It is organized around a set of seven core principles: (1) serve citizens, not customers; (2) seek the public interest; (3) value citizenship and public service above entrepreneurship; (4) think strategically, act democratically; (5) recognize that accountability isn’t simple; (6) serve, rather than steer; and (7) value people, not just productivity. The New Public Service asks us to think carefully and critically about what public service is, why it is important, and what values ought to guide what we do and how we do it. It celebrates what is distinctive, important, and meaningful about public service and considers how we might better live up to those ideals and values. The revised fourth edition includes a new chapter that examines how the role and significance of these New Public Service values have expanded in practice and research over the past 15 years. Although the debate about governance will surely continue for many years, this compact, clearly written volume both provides an important framework for a public service based on citizen discourse and the public interest and demonstrates how these values have been put into practice. It is essential reading fo students and serious practitioners in public administration and public policy.

Governance Structures and Mechanisms in Public Service Organizations

Author : Andrea Calabrò
Publisher : Springer Science & Business Media
Page : 134 pages
File Size : 43,5 Mb
Release : 2011-08-06
Category : Business & Economics
ISBN : 3790827509

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Governance Structures and Mechanisms in Public Service Organizations by Andrea Calabrò Pdf

This book addresses the nexus of issues exploring governance structures and mechanisms in public service organizations, thus contributing to the development of disciplines that focus on public management. It goes beyond the state of the art by addressing a number of specific issues in a more systematic fashion. The book’s interdisciplinary focus is a particularly valuable asset, as its topic is situated at the crossroads of a number of fields, including public management, business administration, corporate governance, policy studies, political science, sociology, and third sector studies, all of which offer important perspectives and are important for the development of public management and public services. The book covers more than Italy and Norway and focuses specifically on public service organizations, addressing more aspects of their governance structures and mechanisms than any other book available today. The unique presentation of features related to the governance and management of different actors (state-owned enterprises, local public utilities, ministries, municipalities, citizens, etc.), involved at different levels in the production and provision of public services, makes it possible to compare and contrast these different perspectives and opens new avenues of theoretical collaboration and development.

How to Manage in the Public Sector

Author : Gordon Chase,Elizabeth C. Reveal
Publisher : Addison Wesley Publishing Company
Page : 198 pages
File Size : 42,7 Mb
Release : 1983
Category : Political Science
ISBN : IND:39000008457140

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How to Manage in the Public Sector by Gordon Chase,Elizabeth C. Reveal Pdf