Telephone Triage

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Telephone Triage Protocols for Nurses

Author : Julie K. Briggs
Publisher : Lippincott Williams & Wilkins
Page : 640 pages
File Size : 44,8 Mb
Release : 2015-04-27
Category : Emergency nursing
ISBN : 1469880520

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Telephone Triage Protocols for Nurses by Julie K. Briggs Pdf

Performing telephone triage requires the ability to make quick and effective decisions based on limited information.This rapid-access resource delivers over 200 triage protocols for evaluating patients' symptoms over the telephone. Each symptom entry lists questions, grouped by urgency level, to determine whether the caller should seek emergency care immediately, seek medical care the same day, call back for appointment, or follow home care instructions. Detailed home care instructions are then provided. Simple, direct, and useful, it is the most comprehensive and user-friendly telephone triage book available. This new edition features several new protocols--Swine Flu (H1N1 virus), Bedbug Problems, Tattoo Problems, and Emergency Contraception--as well as new information in the introductory chapter about program development, management issues, and staff development, including training. Also featured is a new reminder about documentation in each protocol as well as a new anatomic Table of Contents and expanded home care instructions.

Telephone Triage for Oncology Nurses

Author : Margaret Hickey,Susan Newton
Publisher : Unknown
Page : 0 pages
File Size : 44,5 Mb
Release : 2012-04
Category : Cancer
ISBN : 1935864165

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Telephone Triage for Oncology Nurses by Margaret Hickey,Susan Newton Pdf

A resource for oncology nurses who are learning the telephone nursing role and a guide for the expert who is developing a formalised telephone nursing practice in his or her work setting.

Telephone Triage Protocols for Nursing

Author : Julie Briggs
Publisher : Lippincott Williams & Wilkins
Page : 1138 pages
File Size : 55,9 Mb
Release : 2015-05-22
Category : Medical
ISBN : 9781496320759

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Telephone Triage Protocols for Nursing by Julie Briggs Pdf

Performing telephone triage requires the ability to make quick and effective decisions based on limited information. This rapid-access resource delivers more than 200 triage protocols for evaluating patients' symptoms over the telephone. Each symptom entry lists questions, grouped by urgency level, to determine whether the caller should seek emergency care immediately, seek medical care the same day, call back for appointment, or follow home care instructions. Detailed home care instructions are then provided. Simple, direct, and useful, this is the most comprehensive and user-friendly telephone triage book available.

Telephone Triage Protocols for Nurses

Author : Julie K. Briggs
Publisher : Lippincott Williams & Wilkins
Page : 670 pages
File Size : 45,8 Mb
Release : 2007
Category : Medical
ISBN : 0781764610

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Telephone Triage Protocols for Nurses by Julie K. Briggs Pdf

This quick-reference manual presents over 200 triage protocols for evaluating patients' symptoms over the telephone. Each symptom entry lists questions, grouped by urgency level, to determine whether the caller should seek emergency care now, seek medical care the same day, call back for appointment, or follow home care instructions. Detailed home care instructions are then provided. This edition features fourteen new protocols: avian influenza ("bird flu"); congestive heart failure; electrical burns; hand/wrist problems; hip pain/injury; influenza; neurological symptoms; newborn problems; pertussis; severe acute respiratory syndrome (SARS); sickle cell disease problems; substance abuse, use, or exposure; West Nile virus; and wound care: sutures or staples. New appendices include guidelines for scenario practice; difficult caller practice scenarios; mystery caller practice session; temperature conversion guide; weight conversion chart; acetaminophen dosage chart; ibuprofen dosage chart; infant feeding guide; abdominal pain causes and characteristics; chest pain causes and characteristics; and headache causes and characteristics.

Emergency Triage

Author : Advanced Life Support Group (ALSG)
Publisher : John Wiley & Sons
Page : 183 pages
File Size : 53,8 Mb
Release : 2015-09-08
Category : Medical
ISBN : 9781118369388

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Emergency Triage by Advanced Life Support Group (ALSG) Pdf

Emergency Triage: Telephone Triage and Advice complements the highly successful Emergency Triage. The algorithms are rooted in the Manchester Triage System (MTS), which is used in hospitals around the world and which is acknowledged as an effective means of clinical prioritisation. This telephone iteration of a triage system which prioritises millions of patients each year provides a robust, safe, evidence-based system for managing the clinical risk in patients who are at a distance from health care providers. The basic principles that drive the MTS remain, but this book addresses the specific difficulties of assessment by telephone. The possible triage outcomes are "face-to-face now", "face-to-face soon" and "face-to-face later" together with a self-care option. Information and advice is suggested at every level. The advice ranges from life-saving interventions, which can be carried out until health care arrives, to self-care instructions. Emergency Triage: Telephone Triage and Advice provides all the necessary information that telephone triage staff must have to hand as well as including examples of questions to be asked. It will be a valuable resource for staff working in emergency departments, health centres and telephone triage organisations. Furthermore hospitals that are already using Emergency Triage will benefit from being linked with a telephone triage system that follows the same protocols. Updated to Version 1.7 in 2023.

The Art and Science of Telephone Triage

Author : Carol Rutenberg,M. Elizabeth Greenberg,American Academy of Ambulatory Care Nursing
Publisher : Unknown
Page : 659 pages
File Size : 43,6 Mb
Release : 2012-09-01
Category : Electronic
ISBN : 0984659730

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The Art and Science of Telephone Triage by Carol Rutenberg,M. Elizabeth Greenberg,American Academy of Ambulatory Care Nursing Pdf

This book offers a comprehensive look at the growing practice of telephone triage nursing. Despite the prevalence of the practice, little education and few resources are available for nurses interested in this form of practice. The authors address the history of telephone triage, the role of telephone triage nursing in health care, theories supporting the practice, quality and risk management principles, program design, and a comprehensive look at clinical practice. Practical tips and real-life examples will illustrate and support the content.

Telephone Triage for Obstetrics and Gynecology

Author : Vicki E. Long,Patricia C. McMullen
Publisher : LWW
Page : 460 pages
File Size : 55,8 Mb
Release : 2010
Category : Medical
ISBN : CHI:82803001

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Telephone Triage for Obstetrics and Gynecology by Vicki E. Long,Patricia C. McMullen Pdf

This telephone triage book is designed for use by professional nurses assessing and advising patients over the telephone on topics related to obstetrics and gynecology. It is designed to crystalize the professionals existing knowledge base and to provide clear guidance on handling a wide-variety of patient situations about which the triage nurse might need to work through. the protocols are organized alphabetically by major topic areas and outline the salient medical, legal and practical considerations involved important educational points are highlighted to reinforce important points to stres

Pediatric Nurse Telephone Triage

Author : Andrew R. Hertz
Publisher : Unknown
Page : 0 pages
File Size : 50,8 Mb
Release : 2011-01-07
Category : Medical
ISBN : 1581105304

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Pediatric Nurse Telephone Triage by Andrew R. Hertz Pdf

This new book is a companion to Pediatric Telephone Protocols: Office Version, and it can also stand alone as an independent resource. Pediatric Nurse Telephone Triage is a pediatric nurse triage tool that has 2 major objectives. the first objective is to teach nurses how to perform nurse telephone triage using standard triage guidelines. the second objective is to educate nurses to better understand the rationale behind the Barton D. Schmitt telephone triage guidelines. Tables, figures, and algorithms are used throughout the text to illustrate, organize, and explain how to do telephone tria

Breastfeeding Telephone Triage and Advice

Author : Maya Bunik
Publisher : Unknown
Page : 0 pages
File Size : 45,6 Mb
Release : 2018-09-15
Category : Breastfeeding
ISBN : 1610021975

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Breastfeeding Telephone Triage and Advice by Maya Bunik Pdf

This new 3rd edition is completely updated and revised and includes 2 brand new protocols: Early Weight Loss, Birth Hospital or First Week, and Child Care Policies/Suggestions.

Telephone Triage: Protocols for Adult Populations

Author : Sheila . Wheeler
Publisher : McGraw Hill Professional
Page : 481 pages
File Size : 48,5 Mb
Release : 2009-04-24
Category : Medical
ISBN : 9780071702553

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Telephone Triage: Protocols for Adult Populations by Sheila . Wheeler Pdf

The Most Comprehensive and User-Friendly Adult Telephone Triage Protocols Available - From a Pioneer in the Field "This is a well thought out and organized tool for those involved in telephone advice and triage. It has many unique features not normally found in triage protocols, including research related to medical error, decision support, and critical thinking. The references are extensive. It is a necessary addition to the library of anyone involved in telephone triage and this update is an essential replacement for the previous protocols book. 3 Stars."--Doody's Review Service Written by Sheila Wheeler, one of the world's leading experts in telephone triage, this functional reference provides the guidelines nurses need for the safe, effective, and fast disposition of 1,000+ health related problems by telephone. Organized by anatomical site and written in lay language, Telephone Triage eliminates the extra step of translating home treatment, first aid, or self-assessment instructions when performing telephone triage with the layperson. The format incorporates a critical-thinking process that mimics how nurses naturally solve problems in real-world situations. This “4 in 1” package contains everything you need to implement a telephone triage program: Comprehensive training, protocols, standards and a CD with case studies for analysis and critique, plus an optional telehealth continuing education website. Features: Users Guide - complete with insightful FAQs Protocols - wide-range of common diseases including Women's Health Documentation Form - ensures proper procedure, documentation, and risk management Standards - Comprehensive practice standards for practitioners and programs CD-ROM - contains 10 case studies for discussion and analysis Continuing Education -An accompanying website to earn CE credit online, at www.teletriage.com Representing the latest research and standards in the field, Telephone Triage is the ultimate resource for the triage nurse.

Nursing2022 Drug Handbook

Author : Lippincott Williams & Wilkins
Publisher : Lippincott Williams & Wilkins
Page : 2933 pages
File Size : 43,6 Mb
Release : 2021-03-04
Category : Medical
ISBN : 9781975160159

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Nursing2022 Drug Handbook by Lippincott Williams & Wilkins Pdf

THE #1 Drug Guide for nurses & other clinicians...always dependable, always up to date! Look for these outstanding features: Completely updated nursing-focused drug monographs featuring 3,500 generic, brand-name, and combination drugs in an easy A-to-Z format NEW 32 brand-new FDA-approved drugs in this edition, including the COVID-19 drug remdesivir—tabbed and conveniently grouped in a handy “NEW DRUGS” section for easy retrieval NEW Thousands of clinical updates—new dosages and indications, Black Box warnings, genetic-related information, adverse reactions, nursing considerations, clinical alerts, and patient teaching information Special focus on U.S. and Canadian drug safety issues and concerns Photoguide insert with images of 439 commonly prescribed tablets and capsules

Telephone Triage for Otorhinolaryngology and Head-neck Nurses

Author : Cindy Dawson,Margaret Hickey (RN.)
Publisher : Unknown
Page : 0 pages
File Size : 55,7 Mb
Release : 2011
Category : Otolaryngological nursing
ISBN : 1890504955

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Telephone Triage for Otorhinolaryngology and Head-neck Nurses by Cindy Dawson,Margaret Hickey (RN.) Pdf

Provide efficient patient assessments over the telephone with this handy reference! As healthcare delivery continues to shift from a predominantly inpatient setting to ambulatory care, telephone triage has become an increasingly important competency for nurses to master, especially for those working with patients with otorhinolaryngology issues. Telephone Triage for Otorhinolaryngology and Head-Neck Nurses provides symptom-specific guidelines, to handle patients' common concerns. Cindy J. Dawson, Margaret M. Hickey, and Susan Newton have brought together nurses who specialize in otorhinolaryngology and head-neck care to share their expertise for 38 suggested symptom protocols, including special considerations for pediatric patients. Chapters on triage models, tips on performing triage, how to conduct an assessment over the telephone, and legal concerns round out the book for a complete resource. This text can serve as a handy guide for telephone triage training, as well as establishing a formal telephone triage nursing program within an otorhinolaryngology practice. When patients call, Telephone Triage for Otorhinolaryngology and Head-Neck Nurses provides valuable information at your fingertips. Book jacket.

Adult Telephone Protocols

Author : David Alan Thompson
Publisher : Unknown
Page : 0 pages
File Size : 47,5 Mb
Release : 2018-10
Category : Emergency nursing
ISBN : 1610021959

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Adult Telephone Protocols by David Alan Thompson Pdf

This great resource provides the expert help triagers need to handle a wide array of phone inquiries. The new 4th edition is completely revised and updated to include more than 100 protocols that provide step-by-step guidance for addressing 90% of the most common adult complaints.

Emergency Triage

Author : Machester Triage Group
Publisher : John Wiley & Sons
Page : 195 pages
File Size : 51,7 Mb
Release : 2008-04-15
Category : Medical
ISBN : 9780470757284

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Emergency Triage by Machester Triage Group Pdf

The Manchester Triage System (MTS) is the most widely used triagesystem in the UK, Europe and Australia, with tens of millions ofpatients being processed through hospital emergencydepartments. Emergency Triage is the core text for the MTS which utilises arisk averse system of prioritisation for patients in allunscheduled care settings, and as such it is an essential text forall emergency department staff using the MTS, in particular triagenurses themselves. The second edition has been revised throughout and takes in thechanges in practice introduced into MTS since the book was firstpublished. These include: Redesigned and expanded flow charts Additional charts for allergy and palpitations New practices - such as the possibility of revascularisation forpatients with stroke New discriminators, for example acute neurological deficit andsignificant respiratory history Redefinition of existing discriminators Also new to this edition is the incorporation of sections on theuse of the risk averse system in telephone triage, in settingswhere ‘streaming’ takes place and as an early warningscore for patients in all unscheduled care settings. The tone ofthis edition reflects the more up to date, modified approach totriage while retaining the principles of clinical prioritisation,which in the authors’ words “remains a central plank ofclinical risk management in emergency care”. Emergency Triage is an essential handbook for all cliniciansinvolved in unscheduled care settings such as emergency care, walkin centres, minor injury units, primary care out of hoursservices.

Emergency Triage

Author : Kevin Mackway-Jones,Janet Marsden,Jill Windle
Publisher : John Wiley & Sons
Page : 212 pages
File Size : 44,7 Mb
Release : 2014-02-03
Category : Medical
ISBN : 9781118299067

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Emergency Triage by Kevin Mackway-Jones,Janet Marsden,Jill Windle Pdf

The Manchester Triage System (MTS) is the most widely used triage system in the UK, Europe and Australia, with tens of millions of patients being processed through hospital emergency departments. It is also used in hospitals throughout Brazil. Emergency Triage is the core text for the MTS, which utilises a risk averse system of prioritisation for patients in all unscheduled care settings. As such, it is an essential text for all emergency department staff using the MTS, in particular triage nurses. The book is both a training tool and a reference for daily use in the Emergency Department and prehospital settings. This edition features revised protocols that reflect new approaches to prioritisation, with accompanying revised flowcharts - the core part of the book. Table of Contents Presentation flow charts index 1: Introduction 2: The decision-making process and triage 3: The triage method 4: Pain assessment as part of the triage process 5: Patient management, triage and the triage nurse 6: Auditing the triage process 7: Telephone triage 8: Beyond prioritisation to other applications This Edition was updated in 2023 to Version 3.8.