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Author : Travel Industry Association of America. National outlook Forum
Publisher : Unknown
Page : 0 pages
File Size : 53,6 Mb
Release : 1996
Category : Tourism
ISBN : OCLC:490399134
Author : Anonim
Publisher : Unknown
Page : 352 pages
File Size : 50,7 Mb
Release : 1999
Category : Tourism
ISBN : PSU:000043120819
Author : Michael Ott
Publisher : diplom.de
Page : 185 pages
File Size : 53,7 Mb
Release : 2002-03-07
Category : Business & Economics
ISBN : 9783832451622
Inhaltsangabe:Abstract: In recent years, more and more people expressed their concerns about some companies performance. Mainly not about their financial performance, but about their social performance. About their attitude towards the environment. About the treatment of employees. Consumers, governments, environmentalists, trade unions, but also managers felt that there is a need for change in business life. This paper investigates two questions: In general, how does the marketing of travel intermediaries change when business is conducted over the internet? In detail, how can travel intermediaries build customer loyalty an the internet? Why do these two issues pose problems that require a thorough analysis? First, the internet provides a new platform for dealing with travel services. Although the internet travel market still represents only a small fraction of the total travel market, many travel intermediaries entered it in anticipation of huge profits. The number of travellers who use the internet to obtain travel services and the money they spend on-line for travel purposes is growing rapidly. But competition and marketing in the on-line travel market is strongly affected by the unique characteristics of the internet. In order to stay in business in the long run, a deeper understanding of the effects of the internet an the travel industry and an the marketing of individual travel firms is necessary. Also, the internet threatens to eliminate intermediaries by linking service providers and customers directly. Therefore, an evaluation of the marketing impacts of the internet is even more vital for travel intermediaries. Second, a key element of every on-line marketing strategy is customer loyalty: Many internet travel intermediaries are able to attract a large number of visitors to their web pages. But most of these internet users are not loyal and visit the web page only once. Since a loyal customer base is essential to generate revenues an the internet, the concept of customer loyalty will be analyzed in the on-line context. The first part of this thesis evaluates the influences of the internet an the marketing of on-line travel intermediaries: Chapter 1 highlights the important characteristics of the internet. These unique features have effects an industries and an individual companies, which are analyzed in Chapter 2. Chapter 3 uses the framework of the previous chapter to demonstrate the impacts of the internet an the travel industry and [...]
Author : Nicolino Strizzi,Canadian Tourism Commission,Gerald Bailie,Anne-Marie Hince
Publisher : Unknown
Page : 15 pages
File Size : 47,6 Mb
Release : 1998-01-01
Category : Tourism
ISBN : 0662275624
Author : Anonim
Publisher : Unknown
Page : 246 pages
File Size : 54,7 Mb
Release : 2024-06-17
Category : Transportation
ISBN : IND:30000070074715
Author : Wendell Fletcher
Publisher : DIANE Publishing
Page : 239 pages
File Size : 54,9 Mb
Release : 1999-07
Category : Electronic
ISBN : 9780788180736
Assesses the nation's transportation system and the state of transportation statistics. Brings together in one source information about how the transportation system is used, how well it works, its economic contributions and costs, and its unintended consequences for safety, energy import dependency, and the environment. Includes: transportation and the economy; transportation safety; transportation, energy, and the environment; the state of transportation statistics; long-distance travel in the U.S.; long-distance freight transportation; U.S./metric conversions and energy unit equivalents. Over 100 charts and tables.
Author : Anonim
Publisher : Unknown
Page : 606 pages
File Size : 52,6 Mb
Release : 2004
Category : Electronic journals
ISBN : STANFORD:36105111053604
Author : Timothy L. G. Lockyer
Publisher : Routledge
Page : 606 pages
File Size : 55,6 Mb
Release : 2013-05-13
Category : Business & Economics
ISBN : 9781136452390
Get a comprehensive research-based look at real life hospitality industry issues from leaders in the field Global Cases on Hospitality Industry is a comprehensive examination into hospitality issues around the world. This detailed look at the industry’s dynamics uses an international perspective that provides reader understanding by spanning several strategic and functional areas in management practices. Leading academics, trainers, and consultants from around the globe offer research-based perspectives on real life issues in this competitive industry. This important text extensively explores various aspects of the industry from both Asian and Western countries, providing important insights into policymaking, research, consulting, and teaching. Global Cases on Hospitality Industry presents extensively-researched illustrative case studies and accounts of revealing management practices from experts around the world. This book explains both the positive and negative impact of certain real life policy and management decisions in various aspects of the industry. This text discusses topics such as marketing, human resources, strategy, entrepreneurship, the use of technology, and ethics, using inside looks into different hospitality and travel and tourism companies. The book includes numerous figures and tables to clearly illustrate research data. Topics in Global Cases on Hospitality Industry include: consumer marketing research price promotions consumer behaviors bed and breakfast expectation analysis assessment of service quality company organizational structure labor productivity human resource issues franchise restaurants impact around the world tour operator strategies similarity of problems between the hospitality and tourism industries heritage tourism societal effects of tourism development ethical challenges and much more! Global Cases on Hospitality Industry is essential reading for hospitality management educators, students, trainers, and researchers in services management.
Author : Outdoor Recreation and Tourism Trends Symposium
Publisher : Unknown
Page : 454 pages
File Size : 43,8 Mb
Release : 2001
Category : Ecotourism
ISBN : MINN:31951D02265572R
Author : United States. Congress. House. Committee on Appropriations. Subcommittee on Department of Transportation and Related Agencies Appropriations
Publisher : Unknown
Page : 1292 pages
File Size : 45,5 Mb
Release : 1996
Category : United States
ISBN : LOC:00186320128
Author : United States. Congress. House. Committee on Appropriations. Subcommittee on the Departments of Commerce, Justice, and State, the Judiciary, and Related Agencies
Publisher : Unknown
Page : 1410 pages
File Size : 49,7 Mb
Release : 1997
Category : United States
ISBN : UCBK:C058530852
Author : United States. Congress. House. Committee on Appropriations. Subcommittee on the Departments of Commerce, Justice, and State, the Judiciary, and Related Agencies
Publisher : Unknown
Page : 1410 pages
File Size : 45,7 Mb
Release : 1997
Category : United States
ISBN : LOC:00185812571
Author : Anonim
Publisher : Unknown
Page : 408 pages
File Size : 48,8 Mb
Release : 2003
Category : Hospitality industry
ISBN : PSU:000054950344
Author : Dimitrios Buhalis,Walter Schertler
Publisher : Springer Science & Business Media
Page : 423 pages
File Size : 42,5 Mb
Release : 2012-12-06
Category : Business & Economics
ISBN : 9783709163733
During the last couple of years we learned that infonnation and communication technologies have to be seen as key factors for the success in various industries. Especially in tourism it became evident, that missing the developments in this sector could not only be fatal for the unfolding of the businesses, but also unrenouncable in order to withstand in competition. The objective of ENTER is to show the chance that infonnation technology offers for all participants in the touristic competition to act successfully in permanently changing infonnation environments. It reflects the important role of infonnation technologies in this field. Within the last six years ENTER united various experts - practitioners as well as researchers - to exchange their experiences, ideas and visions in the sector of tourism and infonnation technology. The conferences scope is to provide an international platfonn to discuss the topical situation and future trends, and the possibilities to shape the own strategies. The various points of view of all the participants in workshops, reports and discussions always lead to most interesting perceptions.
Author : Anonim
Publisher : Unknown
Page : 216 pages
File Size : 49,9 Mb
Release : 1998
Category : Electronic
ISBN : UOM:39015084965675
