A Practical Guide To Dealing With Difficult Stakeholders

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A Practical Guide to Dealing with Difficult Stakeholders

Jake Holloway,David Bryde
A Practical Guide to Dealing with Difficult Stakeholders Book PDF

Author : Jake Holloway,David Bryde
Publisher : Routledge
Page : 155 pages
File Size : 50,9 Mb
Release : 2016-12-19
Category : Business & Economics
ISBN : 9781351962025

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A Practical Guide to Dealing with Difficult Stakeholders by Jake Holloway,David Bryde Pdf

All project stakeholders have different needs, objectives, responsibilities and priorities. For many project managers it is disturbing to realise that, for any number of personal or professional reasons, some of their stakeholders may not be as co-operative and helpful as they expect. It could be a negative and powerful sponsor (the 'Anti-sponsor'), a demotivated team, low-maturity or unrealistic external clients, maliciously compliant gatekeepers and finance teams, or uninterested internal customers. The reality of project management is that stakeholders can be difficult! Jake Holloway, Professor David Bryde and Roger Joby bring their years of project management experience and combine it with research and insight from social psychology to delve into how and why project stakeholders can be difficult. The book describes some of the common stakeholder types - such as Sponsors, the Team, Gatekeepers, Clients and Contractors - and associated unhelpful or difficult behaviour profiles that you will often come across on projects. It then provides practical ideas, techniques and methods that will help the project manager to effectively manage the impact of these stakeholders on the project. As projects get larger and more complicated, the role and influence of stakeholders grows too. A Practical Guide to Dealing with Difficult Stakeholders will provide your project teams with the basis for a more sophisticated and resilient approach to stakeholder management.

Stakeholder Management

Bryan Barrow
Stakeholder Management Book PDF

Author : Bryan Barrow
Publisher : Createspace Independent Publishing Platform
Page : 128 pages
File Size : 44,7 Mb
Release : 2017-02-10
Category : Electronic
ISBN : 1542687756

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Stakeholder Management by Bryan Barrow Pdf

Are you struggling to engage your key stakeholders?Do you lose sleep the night before important meetings because you are worried about how things will turn out? Have you failed to complete an important project on time because you didn't know how to get people to stick to their commitments? If you would like to become better at influencing and persuasion, but don't know where to begin, then start here! "Stakeholder Management: 50 Quick and Easy Ways That you can Become Brilliant at Project Stakeholder Management" explains the essential steps to successful stakeholder management, using a step-by-step approach. You will learn: How to easily identify all of your key stakeholder groups How to quickly build enthusiasm and motivation How to get people to commit to your delivery dates How to create an army of advocates who support your project from start to finish When to turn on the charm and when to turn up the heat When to say no to difficult stakeholders. This is a no-nonsense, tips based book intended to be used to boost results. It can be read from cover to cover but is better off being used as a reference guide. The book supports the entire stakeholder management process and includes tips aimed at both beginners and more seasoned practitioners. Who is this book for? Those who stand to benefit most from this book include: Project management professionals, including Project Managers, Programme Managers, Project Directors, Portfolio Managers, Project Management Office (PMO) Managers Consultants, including Management Consultants, Business Consultants, Business Analysts, Requirements Managers, Independent Consultants and Business Owners Those with responsibility for managing resources, including Practice Managers, Line Managers and Resource Managers Business Managers and leaders, including Executive Management, Line Managers / Operations Managers with project responsibilities, Those with responsibility for project funding and benefits management, including Project Sponsors, Finance Directors, Project Directors, Account Managers, Account Directors New and aspiring managers looking to develop and progress their careers and needing to learn how to cultivate and develop business relationships. Table of Contents: How to get the most from this book Stakeholder Management 101 Stakeholder Management mistakes you need to avoid Stakeholder Identification tips Stakeholder Analysis tips Stakeholder Communication tips Stakeholder Management tips Stakeholder Relationship tips Frequently Asked Questions about Stakeholder Management Process Visuals About the author Quote from the author Bryan Barrow: "I wrote this book to address a gap that exists in the skill set of many people who work in the project management profession. For too long we have watched projects fail, despite the millions spent on project management tools, training and certification, and the billions wasted on failed and failing projects. "The underlying causes of so many failures is related to the way that people and groups communicate and collaborate. This is where we stand to make the greatest improvement, because stakeholder management is a topic that is only now getting the attention that it so desperately deserves."

Further Advances in Project Management

Darren Dalcher
Further Advances in Project Management Book PDF

Author : Darren Dalcher
Publisher : Taylor & Francis
Page : 314 pages
File Size : 47,8 Mb
Release : 2016-12-08
Category : Business & Economics
ISBN : 9781315464367

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Further Advances in Project Management by Darren Dalcher Pdf

Projects are ubiquitous to modern society, yet, concerns around successful delivery, value realisation, resilience and making change stick force a significant re-evaluation of the scope and extent of the 'normal' project discourse. The common thread for all of this is around capabilities, skills, attitudes, values and perspectives that are needed for successful delivery and the sustained realisation of interest, relationships, benefit, value and impact. The chapters collated in this volume bring together leading authorities on topics that are relevant to the management, leadership, governance and delivery of projects. Topics include people, communication, ethics, change management, value realisation, benefits, complexity, decision-making, project assurance, communication, knowledge management, big data, project requirements, business architecture, stakeholder engagement, strategy, users, systems thinking and resilience. The main aims of the collection are to reflect on the state of practice within the discipli≠ to propose new extensions and additions to good practice; to offer new insights and perspectives; to distil new knowled≥ and to provide a way of sampling a range of the most promising ideas, perspectives and styles of writing from some of the leading thinkers and practitioners in the discipline.

Performance Coaching for Complex Projects

Tony Llewellyn
Performance Coaching for Complex Projects Book PDF

Author : Tony Llewellyn
Publisher : Routledge
Page : 169 pages
File Size : 52,8 Mb
Release : 2016-03-09
Category : Business & Economics
ISBN : 9781317082538

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Performance Coaching for Complex Projects by Tony Llewellyn Pdf

Performance Coaching for Complex Projects recognises a world of complex undertakings for which the common transactional mindsets and methodologies will not produce the required results. The author advocates, instead, the novel concept that the project manager or team leader should coach the team as part of their role. Managing complexity requires greater use of influence and less reliance on coercion. Learning how to recognise the clues that reveal personal preferences, character traits and motivations will allow you to communicate in a way that recognises how different team members see the world. Team coaching helps the project team work together to think through their issues and then collectively implement the solution. Tony Llewellyn has structured his book in two parts. Part I looks at the challenges of complexity and makes the case for a shift from a transactional directive mindset to a transformational coaching philosophy. Part II introduces a model of project team coaching including the processes and methodologies that have been shown to be effective in improving team performance. Complex projects are invariably messy, not least because of the human factors associated with them. Performance Coaching for Complex Projects is essential reading for anyone responsible for managing in uncertain, challenging and changing environments.

Routledge Handbook of Planning and Management of Global Strategic Infrastructure Projects

Edward Ochieng,Tarila Zuofa,Sulafa Badi
Routledge Handbook of Planning and Management of Global Strategic Infrastructure Projects Book PDF

Author : Edward Ochieng,Tarila Zuofa,Sulafa Badi
Publisher : Routledge
Page : 695 pages
File Size : 49,8 Mb
Release : 2020-12-30
Category : Technology & Engineering
ISBN : 9781000330083

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Routledge Handbook of Planning and Management of Global Strategic Infrastructure Projects by Edward Ochieng,Tarila Zuofa,Sulafa Badi Pdf

This book examines complex challenges in managing major strategic economic and social infrastructure projects. It is divided into four primary themes: value-based approach to infrastructure systems appraisal, enabling planning and execution, financing and contracting strategies for infrastructure systems and digitising major infrastructure delivery. Within these four themes, the chapters of the book cover: the value and benefits of infrastructure projects planning for resilient major infrastructure projects sustainable major infrastructure development and management, including during mega events improving infrastructure project financing stakeholder engagement and multi-partner collaborations delivering major infrastructure projects effectively and efficiently whole-life-cycle performance, operations and maintenance relationship risks on major infrastructure projects public-private partnerships, design thinking principles, and innovation and technology. By drawing on insights from their research, the editors and contributors bring a fresh perspective to the transformation of major strategic infrastructure projects. This text is designed to help policymakers and investors select and prioritise their infrastructure needs beyond the constraining logic of political cycles. It offers a practical set of recommendations for governments on attracting private capital for infrastructure projects while creating clear social and economic value for their citizens. Through theoretical underpinning, empirical data and in-depth informative global case studies, the book presents an essential resource for students, researchers, practitioners and policymakers interested in all aspects of strategic infrastructure planning, project management, construction management, engineering and business management.

Net Present Value and Risk Modelling for Projects

Martin Hopkinson
Net Present Value and Risk Modelling for Projects Book PDF

Author : Martin Hopkinson
Publisher : Routledge
Page : 246 pages
File Size : 54,9 Mb
Release : 2017-03-02
Category : Business & Economics
ISBN : 9781351915250

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Net Present Value and Risk Modelling for Projects by Martin Hopkinson Pdf

The Net Present Value (NPV) forecast lies at the heart of the business case on many projects. Martin Hopkinson's guide explains when, why and how NPV models should be built for projects and how this approach can be integrated with the risk management process. NPV models tend to be used during the earliest phases of a project as the business case is being developed. Typically, these are the stages when uncertainty is at its highest and when the opportunities to influence the project's plan are at their greatest. This book shows how project financial forecasting and risk management principles can be used to both improve NPV forecasts and to shape the project solution into one that is risk-robust. The text is sufficiently broad to be practicable for first-time users to employ the methods described. But it also contains insights into the process that are likely to be new to the majority of experienced practitioners. All users should find that the models used in this book will help to provide useful templates for exploiting the techniques that are used.

A Practical Guide to Managing Information Security

Steve Purser
A Practical Guide to Managing Information Security Book PDF

Author : Steve Purser
Publisher : Artech House
Page : 284 pages
File Size : 45,5 Mb
Release : 2004
Category : Business & Economics
ISBN : 1580537030

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A Practical Guide to Managing Information Security by Steve Purser Pdf

This groundbreaking book helps you master the management of information security, concentrating on the recognition and resolution of the practical issues of developing and implementing IT security for the enterprise. Drawing upon the authors' wealth of valuable experience in high-risk commercial environments, the work focuses on the need to align the information security process as a whole with the requirements of the modern enterprise, which involves empowering business managers to manage information security-related risk. Throughout, the book places emphasis on the use of simple, pragmatic risk management as a tool for decision-making. The first book to cover the strategic issues of IT security, it helps you to: understand the difference between more theoretical treatments of information security and operational reality; learn how information security risk can be measured and subsequently managed; define and execute an information security strategy design and implement a security architecture; and ensure that limited resources are used optimally. Illustrated by practical examples, this topical volume reveals the current problem areas in IT security deployment and management. Moreover, it offers guidelines for writing scalable and flexible procedures for developing an IT security strategy and monitoring its implementation. You discover an approach for reducing complexity and risk, and find tips for building a successful team and managing communications issues within the organization. This essential resource provides practical insight into contradictions in the current approach to securing enterprise-wide IT infrastructures, recognizes the need to continually challenge dated concepts, demonstrates the necessity of using appropriate risk management techniques, and evaluates whether or not a given risk is acceptable in pursuit of future business opportunities.

The Practical Guide to Environmental Community Relations

Carol J. Forrest,Renee Hix Mays
The Practical Guide to Environmental Community Relations Book PDF

Author : Carol J. Forrest,Renee Hix Mays
Publisher : John Wiley & Sons
Page : 356 pages
File Size : 55,6 Mb
Release : 1997-02-05
Category : Technology & Engineering
ISBN : 0471163880

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The Practical Guide to Environmental Community Relations by Carol J. Forrest,Renee Hix Mays Pdf

A complete, forward-thinking guide to environmental communityrelations procedures and program development The Practical Guide to Environmental Community Relations offers acomprehensive hands-on framework for working successfully withcommunity residents and other stakeholders to prevent, resolve, orminimize conflicts on environmental issues. Featuring detailedchecklists, forms, and worksheets, the book equips you withready-to-use knowledge and skills in key areas of environmentalcommunity relations development: * Community assessment--how to identify stakeholders and concerns,determine assessment parameters, conduct interviews, analyze data,and report findings * Communications--how to develop a powerful communications programthrough written materials, personal communications, and focusedmedia strategy, and how the essential principles of technical,crisis, and risk communication fit within the context of communityrelations * Community relations techniques--how to manage public meetings,tours, availability sessions, and other events, plus advice on howto create and run Community Advisory Panels (CAPs) * Community relations programs--how to plan and implement programseffectively, including establishing common goals and working withstakeholders constructively to achieve positive results * Environmental regulations--including RCRA, CERCLA/SARA, NCP,NPDES, EPCRA, and Clean Air Act Accidental Release Prevention andRisk Management Programs * Cutting-edge issues--investigation and cleanup of contaminatedsites, permitting of facilities, federal facilities programs,environmental justice, and more Complete with mini-case studies revealing important do's and don'tsof community outreach in action, this accessible guide is a vitalresource for private and public sector professionals working inenvironmental and facilities management, community relations,public affairs, and law.

Systems Approaches to Managing Change: A Practical Guide

Martin Reynolds,Sue Holwell
Systems Approaches to Managing Change A Practical Guide Book PDF

Author : Martin Reynolds,Sue Holwell
Publisher : Springer Science & Business Media
Page : 321 pages
File Size : 55,9 Mb
Release : 2010-03-10
Category : Computers
ISBN : 9781848828094

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Systems Approaches to Managing Change: A Practical Guide by Martin Reynolds,Sue Holwell Pdf

In a world of increasing complexity, instant information availability and constant flux, systems approaches provide the opportunity of a tangible anchor of purpose and iterate learning. The five approaches outlined in the book offer a range of interchangeable tools with rigorous frameworks of application tried and tested in the ‘real world’. The frameworks of each approach form a powerful toolkit to explore the dynamics of how societies emerge, how organisations create viability, how to facilitate chains of argument through causal mapping, how to embrace a multiplicity of perspectives identifying purposeful activity and how to look for the bigger picture across multiple disciplines. Systems Approaches offers an excellent first introduction for those seeking to understand what ‘systems thinking’ is all about as well as why the tools discussed herein should be applied to management and professional practice. This book provides a practical guide, and the chapters stand alone in explaining and developing each approach.

Managing Project Stakeholders

Tres Roeder
Managing Project Stakeholders Book PDF

Author : Tres Roeder
Publisher : John Wiley & Sons
Page : 256 pages
File Size : 50,8 Mb
Release : 2013-04-16
Category : Business & Economics
ISBN : 9781118504260

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Managing Project Stakeholders by Tres Roeder Pdf

The keys to project management success delivered by one of the world's most respected experts in the field Why do some project managers achieve their project goals while others fail? Drawing on his years of experience as a recognized global expert on project management and organizational change, author Tres Roeder answers that question, and lays out a proven path to project success. Focusing on the major differences between project management and other types of management—not least of them being the temporary nature of projects versus the repetitive nature of most managerial tasks—Roeder describes best practices in all key areas of managing project stakeholders. A recognized global expert on project management provides the foundational elements required for project management success Contributes toward the fulfillment of the continuing education required every three years to maintain PMP® accreditation Uses real-world scenarios and relevant case studies to present project management concepts to beginning and intermediate PMP®s Contains chapters on Leadership, Buy In, and Negotiation for more advanced project managers (PMP and Project Management Professional are registered marks of the Project Management Institute, Inc.)

PRACTICAL Project Stakeholder Management: Methods, Tools and Templates for Comprehensive Stakeholder Management

Emanuela Giangregorio
PRACTICAL Project Stakeholder Management Methods Tools and Templates for Comprehensive Stakeholder Management Book PDF

Author : Emanuela Giangregorio
Publisher : aikaizen
Page : 129 pages
File Size : 46,9 Mb
Release : 2020-09-13
Category : Business & Economics
ISBN : 8210379456XXX

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PRACTICAL Project Stakeholder Management: Methods, Tools and Templates for Comprehensive Stakeholder Management by Emanuela Giangregorio Pdf

One of the most challenging aspects on projects is managing stakeholder expectations and getting their commitment and buy-in to the project. Written by an experienced Project Management consultant, trainer and coach, this book will provide you with the know-how, techniques and templates you need to conduct robust stakeholder management on your projects. The approach described here is scalable. On large complex projects, you should perform rigorous and robust stakeholder management. On smaller, less complex projects, you need to apply the spirit of the method. Stakeholder engagement is one of the most important keys to successful projects. Having a tried-and-tested set of stakeholder management tools is essential for all project managers. This book provides an essential and up-to-date toolkit for project managers to identify, assess and engage their stakeholders. It is packed with free-to-use tools and templates that experienced project managers use to successfully manage their stakeholders. No waffle, page filling theory or unnecessary padding. Practical. Relevant. Useful.

Business Continuity Management

James Crask
Business Continuity Management Book PDF

Author : James Crask
Publisher : Kogan Page Publishers
Page : 339 pages
File Size : 55,6 Mb
Release : 2021-04-03
Category : Business & Economics
ISBN : 9781789668148

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Business Continuity Management by James Crask Pdf

Implement practical solutions in business continuity management and organizational resilience guided by international best practice from ISO 22301:2019. Business continuity management and resilience are critical to maintaining a healthy business, but many organizations either do nothing (leaving themselves exposed to disruption), take short cuts (leaving major gaps) or fail to properly engage senior stakeholders. This book is a straightforward guide to delivering an effective business continuity capability, including practical solutions built from the author's personal experience managing hundreds of projects in a variety of business settings. Business Continuity Management compares incident management, crisis response and business continuity and how to explain their importance to senior decision makers to ensure appropriate investment. Readers will benefit from case studies of organizational crises and disruptions, including Home Depot, Nissan, RBS, Facebook, Equifax and KFC, and an exploration of lessons learned from the COVID-19 pandemic. With key performance indicators, templates and checklists covering planning, response, reporting and assurance, this book is the essential reference for business continuity and resilience which can be tailored to any organization.

Managing for Stakeholders

R. Edward Freeman,Jeffrey S. Harrison,Andrew C. Wicks
Managing for Stakeholders Book PDF

Author : R. Edward Freeman,Jeffrey S. Harrison,Andrew C. Wicks
Publisher : Yale University Press
Page : 200 pages
File Size : 53,8 Mb
Release : 2007-01-01
Category : Business & Economics
ISBN : 9780300138498

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Managing for Stakeholders by R. Edward Freeman,Jeffrey S. Harrison,Andrew C. Wicks Pdf

Managing for Stakeholders: Survival, Reputation, and Success, the culmination of twenty years of research, interviews, and observations in the workplace, makes a major new contribution to management thinking and practice. Current ways of thinking about business and stakeholder management usually ask the Value Allocation Question: How should we distribute the burdens and benefits of corporate activities among stakeholders? Managing for Stakeholders, however, helps leaders develop a mindset that instead asks the Value Creation Question: How can we create as much value as possible for all of our stakeholders?Business is about how customers, suppliers, employees, financiers (stockholders, bondholders, banks, etc.), communities, the media, and managers interact and create value. World-renowned management scholar R. Edward Freeman and his coauthors outline ten concrete principles and seven practical techniques for managing stakeholder relationships in order to ensure a firm’s survival, reputation, and success. Managing for Stakeholders is a revolutionary book that will change not only how managers do business but also how they recognize and evaluate business opportunities that would otherwise be invisible.

Leading Change from the Middle

Jackson Nickerson
Leading Change from the Middle Book PDF

Author : Jackson Nickerson
Publisher : Brookings Institution Press
Page : 160 pages
File Size : 41,6 Mb
Release : 2014-05-09
Category : Business & Economics
ISBN : 9780815725237

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Leading Change from the Middle by Jackson Nickerson Pdf

Bookshelves abound with theoretical analyses, how-to guides, and personal success stories by famous corporate leaders, public officials, even athletic coaches, expounding on how to lead from the top. But what about those in the middle who are increasingly tasked with trying to reshape, reorient, or recreate the capabilities of an organization? Leading Change from the Middle takes you on the journeys traveled by Kurt Mayer, an information technology executive in the Department of Defense trying to build a new IT system in record time with limited resources, and Stephen Wang, a mid-level leader in city government trying to build a capability for supporting commercial agriculture. Kurt and Stephen have to navigate complex organizational and stakeholder landscapes in which they often have few decision rights and few resources—a common scenario for mid-level leaders. One succeeds; one does not. While following Kurt and Stephen, the book introduces a new approach for increasing the likelihood of successfully leading change. This new approach breaks down into three core strategies: First, identify all relevant stakeholders and partition them into four categories: superordinates, subordinates, customers, and complementors/blockers (those who control needed resources but over whom the leaders have no authority). Second, for each stakeholder category, identify Communications, Strategies, and Tactics (referred to as CoSTS). Third, don't stimulate negative emotions that make people DEAF—Disrespect, Envy, Anger, and Fear—to efforts to produce change. As the book follows the journeys of Kurt and Stephen, it walks through the details of each strategy. In presenting this material in a concise, accessible, and applicable format that translates theory to practice, Nickerson provides an important service for leaders trying to build extraordinary capabilities for their organizations—from the middle.

A Practical Guide to Theoretical Frameworks for Social Science Research

Andrea J. Bingham,Robert Mitchell,Daria S. Carter
A Practical Guide to Theoretical Frameworks for Social Science Research Book PDF

Author : Andrea J. Bingham,Robert Mitchell,Daria S. Carter
Publisher : Taylor & Francis
Page : 243 pages
File Size : 43,8 Mb
Release : 2024-02-13
Category : Psychology
ISBN : 9781003847236

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A Practical Guide to Theoretical Frameworks for Social Science Research by Andrea J. Bingham,Robert Mitchell,Daria S. Carter Pdf

This practical book offers a guide to finding, choosing, and applying theoretical frameworks to social sciences research, and provides researchers with the scaffolding needed to reflect on their philosophical orientations and better situate their work in the existing landscape of empirical and theoretical knowledge. Using a multifaceted approach, the book provides clear definitions, primary tenets, historical context, highlights of the challenges and contemporary discussion and, perhaps more importantly, concrete and successful examples of studies that have drawn on and incorporated each theoretical framework. The authors define and explain the connections among such concepts as ontology, epistemology, paradigm, theory, theoretical frameworks, conceptual frameworks, and research methodology; describe the process of finding and effectively using theoretical and conceptual frameworks in research; and offer brief overviews of particular theories within the following disciplines: sociology, psychology, education, leadership, public policy, political science, economics, organizational studies, and business. The book also has a dedicated chapter on critical theories, and for each theory, provides a definition, explores how the theory is useful for researchers, discusses the background and foundations, outlines key terms and concepts, presents examples of theoretical applications, and gives an overview of strengths and limitations. This book offers a useful starting point for any researcher interested in better situating their work in existing conceptual and theoretical knowledge, but it will be especially useful for graduate students and early career researchers who are looking for clear definitions of complex terms and concepts, and for an introduction to useful theories across disciplines.