Augmenting Customer Experience With Sharepoint Online

Author : Charles Waghmare
Publisher : Apress
Page : 152 pages
File Size : 47,5 Mb
Release : 2019-12-17
Category : Computers
ISBN : 9781484255346

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Augmenting Customer Experience with SharePoint Online by Charles Waghmare Pdf

Build, enrich, and transform customer experience using SharePoint Online. This book will discuss different SharePoint Online approaches that you can use to enhance customer experience, including digital portals, enterprise content management, Microsoft Teams and much more. Augmenting Customer Experience with SharePoint Online starts with an introduction to SharePoint Online features you can adopt to create better digital customer experience and transformation. Next, you will learn about augmentation for user and customer experience followed by guidelines and methods to develop smart and intelligent portals. Moving forward, you will cover enterprise and web content management in detail along with the challenges and benefits of using SharePoint Online. The partner ecosystem is discussed next with a detailed discussion on working with suppliers, partners, and vendors. Along the way, you will see how to create smart solutions using SharePoint Online and how to manage customer references. Finally, you will go through the use of SharePoint Online in different business sectors with the help of case studies. After reading the book, you will be able to adopt SharePoint Online features to augment customer and user experience. What You Will Learn Augment customer experience Create smart and intelligent portals for various business needs Efficiently manage enterprise and web content Enhance your partner ecosystem for better collaboration Build SharePoint Online solutions Who This Book Is For Anyone wanting to adopt SharePoint Online to develop portals, content management systems, knowledge hubs, reference captures, or online foundries.

Author : Aaron Guilmette
Publisher : Packt Publishing Ltd
Page : 356 pages
File Size : 49,6 Mb
Release : 2024-05-31
Category : Computers
ISBN : 9781835089927

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Power Platform and the AI Revolution by Aaron Guilmette Pdf

Unlock the untapped potential of ChatGPT, CoPilot, and Azure AI services by integrating them with the Microsoft Power Platform Key Features Gain insights into the latest AI technologies and their business applications Use generative AI to build apps, workflows, and chatbots Learn how to integrate AI services to automate work and deliver apps for specific business needs Purchase of the print or Kindle book includes a free PDF eBook Book DescriptionIn this AI era, employing leading machine learning and AI models such as ChatGPT for responding to customer feedback and prototyping applications is crucial to drive business success in the competitive market. This book is an indispensable guide to integrating cutting-edge technology into business operations and leveraging AI to analyze sentiment at scale, helping free up valuable time to enhance customer relationships. Immerse yourself in the future of AI-enabled application development by working with Power Automate, Power Apps, and the new Copilot Studio. With this book, you’ll learn foundational AI concepts as you explore the extensive capabilities of the low-code Power Platform. You’ll see how Microsoft's advanced machine learning technologies can streamline common business tasks such as extracting key data elements from customer documents, reviewing customer emails, and validating passports and drivers’ licenses. The book also guides you in harnessing the power of generative AI to expedite tasks like creating executive summaries, building presentations, and analyzing resumes. You’ll build apps using natural language prompting and see how ChatGPT can be used to power chatbots in your organization. By the end of this book, you’ll have charted your path to developing your own reusable AI automation patterns to propel your business operations into the future.What you will learn Interact with ChatGPT using connectors and HTTP calls Train AI models to identify the key elements of documents Use generative AI to answer questions about organizational content Leverage AI image recognition services to describe pictures Use generative AI tools to help build workflows and apps Build chatbots using the new Copilot Studio Analyze customer feedback using AI sentiment analysis tools such as AI Builder Who this book is for If you’re interested in exploring the capabilities of modern AI technologies in the workplace, this book is for you. Specially tailored for IT professionals, developers, business leaders, human resources administrators, managers, and entrepreneurs–anyone aspiring to become a productivity rockstar will find this book helpful for extending their skill set through hands-on exercises. The content is beginner-friendly, assuming no knowledge of machine learning or artificial intelligence concepts, making it a perfect starting point for newcomers to the field.

Author : Kimberly Devlin
Publisher : Association for Talent Development
Page : 266 pages
File Size : 55,7 Mb
Release : 2015-08-17
Category : Business & Economics
ISBN : 9781607284352

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Customer Service Training by Kimberly Devlin Pdf

Effective customer service training covers more than niceties. Organizational profitability is threatened when staff are unable to manage customer needs. Yet it takes more than soft skills training to turn these situations around. A great customer service training covers essential behaviors, service strategies, and service systems that together ensure an exceptional customer experience. Training authority Kimberly Devlin presents two-day, one-day, and half-day workshops that support trainees in any industry and environment, not just the call center. Each workshop introduces techniques for managing challenging customers and situations and also offers opportunities to apply new skills to service interactions. Free tools and customization options The free, ready-to-use workshop materials (PDF) that accompany this book include downloadable presentation materials, agendas, handouts, assessments, and tools. All workshop program materials, including MS Office PowerPoint presentations and MS Word handouts, may be customized for an additional licensing fee. Browse the licensing options in the Custom Material License pricing menu. About the series The ATD Workshop Series is written for trainers by trainers, because no one knows workshops as well as the practitioners who have done it all. Each publication weaves in today's technology and accessibility considerations and provides a wealth of new content that can be used to create a training experience like no other. The series also includes Communication Skills Training, Leadership Training, Coaching Training, and New Supervisor Training.

Author : Anonim
Publisher : BoogarLists
Page : 122 pages
File Size : 47,5 Mb
Release : 2024-05-19
Category : Electronic
ISBN : 8210379456XXX

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BoogarLists | Directory of IT Systems & Services by Anonim Pdf

Author : Barry Briggs,Eduardo Kassner
Publisher : Microsoft Press
Page : 112 pages
File Size : 44,6 Mb
Release : 2016-01-07
Category : Computers
ISBN : 9781509301997

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Briggs by Barry Briggs,Eduardo Kassner Pdf

How do you start? How should you build a plan for cloud migration for your entire portfolio? How will your organization be affected by these changes? This book, based on real-world cloud experiences by enterprise IT teams, seeks to provide the answers to these questions. Here, you’ll see what makes the cloud so compelling to enterprises; with which applications you should start your cloud journey; how your organization will change, and how skill sets will evolve; how to measure progress; how to think about security, compliance, and business buy-in; and how to exploit the ever-growing feature set that the cloud offers to gain strategic and competitive advantage.

Author : Mark Bennett,Jeff Fried,Miles Kehoe,Natalya Voskresenskaya
Publisher : John Wiley & Sons
Page : 500 pages
File Size : 48,9 Mb
Release : 2010-10-07
Category : Computers
ISBN : 9781118008249

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Professional Microsoft Search by Mark Bennett,Jeff Fried,Miles Kehoe,Natalya Voskresenskaya Pdf

Use Microsoft's latest search-based technology-FAST search-to plan, customize, and deploy your search solution FAST is Microsoft's latest intelligent search-based technology that boasts robustness and an ability to integrate business intelligence with Search. This in-depth guide provides you with advanced coverage on FAST search and shows you how to use it to plan, customize, and deploy your search solution, with an emphasis on SharePoint 2010 and Internet-based search solutions. With a particular appeal for anyone responsible for implementing and managing enterprise search, this book presents the key features and functions that are available with FAST search. Real-world examples show you how the technology works and the author team of experts demonstrates how FAST can be used to solve key challenges in the Enterprise. FAST search is Microsoft's latest search-based technology that enables large companies to filter through enormous amounts of data to find very specific pieces of information Reviews the key features and functions of FAST and provides examples of how FAST can be used to solve common challenges you may face Covers Enterprise Search and the Microsoft search product line, SharePoint-focused Enterprise search, and FAST search for Internet business Demonstrates how to implement and manage an enterprise system with FAST search Addresses the future of Enterprise search and the role FAST search will play Don't waste any time! This book will help you act fast so you can get started implementing FAST search today.

Author : Howard, Caroline
Publisher : IGI Global
Page : 413 pages
File Size : 54,5 Mb
Release : 2013-01-31
Category : Computers
ISBN : 9781466627833

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Strategic Adoption of Technological Innovations by Howard, Caroline Pdf

Strategic Adoption of Technological Innovations brings together research from practitioners on the development, use, and importance of information technology in order to achieve organizational performance. This comprehensive collection is useful for academicians, scholars, researchers and other industry professionals to provide an understanding of strategy and use of information systems in organizations and entities.

Author : Dasgupta, Subhasish
Publisher : IGI Global
Page : 2409 pages
File Size : 48,6 Mb
Release : 2009-11-30
Category : Computers
ISBN : 9781605669854

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Social Computing: Concepts, Methodologies, Tools, and Applications by Dasgupta, Subhasish Pdf

Uncovers the growing and expanding phenomenon of human behavior, social constructs, and communication in online environments.

Author : Nigel Moore
Publisher : Unknown
Page : 128 pages
File Size : 55,7 Mb
Release : 2019-08-21
Category : Electronic
ISBN : 0648656403

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Package, Price, Profit by Nigel Moore Pdf

Working out what to include and exclude in an MSP offering as well as how to bundle, package and price your plans is one of the toughest things most MSP's face when building and growing their business. In this short but impactful read, Nigel demystifies the process, answers the tough questions and provides examples to help you build an MSP offering that not only appeals to your clients - but allows you to scale.

Author : Thomas Ellermann,Kathleen Wilson,Karsten Nielsen,John Clark
Publisher : Microsoft Press
Page : 115 pages
File Size : 48,9 Mb
Release : 2013-12-15
Category : Computers
ISBN : 9780735685178

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Microsoft System Center Optimizing Service Manager by Thomas Ellermann,Kathleen Wilson,Karsten Nielsen,John Clark Pdf

Part of a series of specialized guides on System Center - this book provides focused guidance for deploying and customizing Service Manager, an integrated platform for automating and adapting an organization’s IT service management best practices. Led by series editor Mitch Tulloch, a team of System Center experts step you through key technical scenarios and tasks.

Author : John Hales
Publisher : Unknown
Page : 0 pages
File Size : 54,6 Mb
Release : 2011-05-31
Category : Electronic
ISBN : 1423216490

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Sharepoint 2010 by John Hales Pdf

SharePoint 2010 is among the many cutting-edge applications to be found within Microsoft's Office Suite software--our newest 3-panel guide will help you get the most out of this handy tool. The fluff-free content includes important definitions, tips, and step-by-step instructions on how to perform each key function within SharePoint; full-color screen shots are also provided for ease of use.

Author : Anura Guruge
Publisher : Elsevier
Page : 313 pages
File Size : 53,8 Mb
Release : 2002-11-21
Category : Computers
ISBN : 9780080503226

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Corporate Portals Empowered with XML and Web Services by Anura Guruge Pdf

Following the humbling of the 'dot.coms' it is well implemented corporate portals that are ushering in a new and prosperous era of e-business. Corporate Portals Empowered with XML and Web Services provides decision makers with a clear and concise explanation of what portals are all about, why you really need a portal strategy, how you go about implementing one, and the issues you have to encounter and surmount. Guruge shows how you can successfully use XML and web services to empower your portals for collaboration, knowledge management, CRM, ERP and supply chain management. · Extensive examples of corporate portals illustrate the viability of the technology · Architectural and network diagrams show detailed portal implementations · Comprehensive references to guides, solutions, products and terminology leverage living outside resources

Author : Alberto Ferrari,Marco Russo
Publisher : Microsoft Press
Page : 189 pages
File Size : 41,9 Mb
Release : 2016-07-07
Category : Computers
ISBN : 9781509302758

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Introducing Microsoft Power BI by Alberto Ferrari,Marco Russo Pdf

This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Introducing Microsoft Power BI enables you to evaluate when and how to use Power BI. Get inspired to improve business processes in your company by leveraging the available analytical and collaborative features of this environment. Be sure to watch for the publication of Alberto Ferrari and Marco Russo's upcoming retail book, Analyzing Data with Power BI and Power Pivot for Excel (ISBN 9781509302765). Go to the book's page at the Microsoft Press Store here for more details:http://aka.ms/analyzingdata/details. Learn more about Power BI at https://powerbi.microsoft.com/.

Author : Srikumar Nair,Charles Lamanna
Publisher : Packt Publishing Ltd
Page : 299 pages
File Size : 51,5 Mb
Release : 2021-10-29
Category : Computers
ISBN : 9781800567016

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Digital Transformation with Dataverse for Teams by Srikumar Nair,Charles Lamanna Pdf

Design, build, and deploy multi-platform apps to overcome crucial business problems by leveraging the capabilities of low-code and no-code development enabled through Microsoft Power Platform and Teams Key Features Find out how you can accelerate the digital transformation of your organization as a citizen developer Build your first app with the help of step-by-step guidance and add capabilities with flows and bots Learn about lifecycle management for applications, environments, and licensing Book Description Microsoft Dataverse for Teams is a built-in, low-code data platform for Teams and enables everyone to easily build and deploy apps, flows, and intelligent chatbots using Power Apps, Power Automate, and Power Virtual Agents (PVA) embedded in Microsoft Teams. Without learning any coding language, you will be able to build apps with step-by-step explanations for setting up Teams, creating tables to store data, and leverage the data for your digital solutions. With the techniques covered in the book, you'll be able to develop your first app with Dataverse for Teams within an hour! You'll then learn how to automate repetitive tasks or build alerts using Power Automate and Power Virtual Agents. As you get to grips with building these digital solutions, you'll also be able to understand when to consider upgrading from Dataverse for Teams to Dataverse, along with its advanced features. Finally, you'll explore features for administration and governance and understand the licensing requirements of Microsoft Dataverse for Teams and PowerApps. Having acquired the skills to build and deploy an enterprise-grade digital solution, by the end of the book, you will have become a qualified citizen developer and be ready to lead a digital revolution in your organization. What you will learn Gain a deeper understanding of Microsoft Dataverse for Teams by exploring various business scenarios Design, build, and deploy enterprise-grade applications for Teams Develop Power Automate flows and PVA bots using Dataverse for Teams Discover administration and security best practices Understand the licensing requirements and advanced features of Microsoft Dataverse Identify scenarios in your organizations where your citizen development skills can be leveraged Who this book is for The book is for citizen developers, business professionals, or anyone looking to develop applications to solve critical business problems. Basic knowledge of using software like PowerPoint, Excel-like formulae, and navigating between application screens is all you need to get started with this book.

Author : Randy Williams,C. A. Callahan,Chris Givens,John Milan Gross,Brian Alderman,Javier Barrera
Publisher : Microsoft Press
Page : 1377 pages
File Size : 52,5 Mb
Release : 2014
Category : Computers
ISBN : 9780735675391

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Microsoft SharePoint 2013 Administration Inside Out by Randy Williams,C. A. Callahan,Chris Givens,John Milan Gross,Brian Alderman,Javier Barrera Pdf

Conquer Microsoft SharePoint 2013 administration--from the inside out! Dive into SharePoint 2013 administration--and really put your systems expertise to work! This supremely organized reference packs hundreds of timesaving solutions, troubleshooting tips, and workarounds. Discover how the experts deploy, configure, and manage SharePoint--and challenge yourself to new levels of mastery. Automate the installation and configuration of SharePoint 2013 Effectively manage SharePoint apps and custom solutions Optimize farms, web apps, content databases, and site collections Use methods to help users attain productive search experiences Configure business intelligence features in SharePoint 2013 Dive deep into SharePoint security practices and architecture Add SharePoint Online to your existing SharePoint environment Manage User Profiles and the SharePoint social experience Monitor and troubleshoot SharePoint with insider tips For Intermediate to Advanced IT Professionals