Becoming Strategic With Robotic Process Automation

Becoming Strategic With Robotic Process Automation Book in PDF, ePub and Kindle version is available to download in english. Read online anytime anywhere directly from your device. Click on the download button below to get a free pdf file of Becoming Strategic With Robotic Process Automation book. This book definitely worth reading, it is an incredibly well-written.

Becoming Strategic with Robotic Process Automation

Author : Leslie P. Willcocks,John Hindle,Mary C. Lacity
Publisher : Unknown
Page : 228 pages
File Size : 55,8 Mb
Release : 2019-10-07
Category : Electronic
ISBN : 0995682054

Get Book

Becoming Strategic with Robotic Process Automation by Leslie P. Willcocks,John Hindle,Mary C. Lacity Pdf

Robotic Process Automation with Automation Anywhere

Author : Husan Mahey
Publisher : Packt Publishing Ltd
Page : 555 pages
File Size : 51,9 Mb
Release : 2020-11-24
Category : Computers
ISBN : 9781839216565

Get Book

Robotic Process Automation with Automation Anywhere by Husan Mahey Pdf

Discover Automation Anywhere best practices and strategies for building scalable automation solutions for your organization Key FeaturesBuild RPA robots using the latest features of cloud-based Automation Anywhere A2019Explore real-world scenarios with AA A2019 to understand the wide range of capabilities available for your RPA projectsBuild complete software robots to automate business processes with the help of step-by-step walkthroughsBook Description With an increase in the number of organizations deploying RPA solutions, Robotic Process Automation (RPA) is quickly becoming the most desired skill set for both developers starting their career and seasoned professionals. This book will show you how to use Automation Anywhere A2019, one of the leading platforms used widely for RPA. Starting with an introduction to RPA and Automation Anywhere, the book will guide you through the registration, installation, and configuration of the Bot agent and Control Room. With the help of easy-to-follow instructions, you'll build your first bot and discover how you can automate tasks with Excel, Word, emails, XML, and PDF files. You'll learn from practical examples based on real-world business scenarios, and gain insights into building more robust and resilient bots, executing external scripts such as VBScripts and Python, and adding error handling routines. By the end of this RPA book, you'll have developed the skills required to install and configure an RPA platform confidently and have a solid understanding of how to build complex and robust, yet performant, bots. What you will learnExplore effective techniques for installing and configuring an Automation Anywhere A2019 platformBuild software robots to automate tasks and simplify complex business processesDesign resilient bots that are modular and reusableUnderstand how to add error handling functionality and discover troubleshooting techniquesDesign bots to automate tasks in Excel, Word, emails, XML, and PDF filesImplement effective automation strategies using RPA best practicesWho this book is for This Automation Anywhere RPA book is for automation engineers, RPA professionals, and automation consultants who are looking to explore the capabilities of Automation Anywhere for building intelligent automation strategy for enterprises. A solid understanding of programming concepts and exposure to the Automation Anywhere platform is necessary to get started with this book.

Robotic Process Automation

Author : Richard Murdoch
Publisher : Unknown
Page : 77 pages
File Size : 55,9 Mb
Release : 2018-05-30
Category : Electronic
ISBN : 1983036838

Get Book

Robotic Process Automation by Richard Murdoch Pdf

Robotics & Cognitive technology is changing the world around you Robotic Process Automation (RPA) is an exciting field that is revolutionizing the way tasks are done. Algorithms are taking over the jobs done by individuals in various markets. RPA is perfect for eliminating redundant, repetitive tasks that are holding you back from working on things that really require your attention. We are on the cusp of a revolution that is going to eliminate a lot of jobs. Rather than wait for your own job to get automated or redundant, we recommend joining the automation revolution and obtaining the skills that will enable further automation. Rise of the RobotsThis is the perfect book for you if you are looking to become an automation consultant - a field that is poised to grow dramatically in the next few years with mass unemployment becoming an increasingly probable reality. Getting into automation by specializing in RPA is an option for people who are programmers as well as non-programmers due to their intuitive design & no-code developer environments. This fascinating book features quick-start advice on how to get going with this powerful technology. We will be looking at deployment strategies, platform selection guidance, RPA project management, programming techniques and automation scenarios across a variety of different applications like Windows, Microsoft Excel, Databases, SAP, etc. Richard provides an overview of multiple, highly rated RPA platforms including Blue Prism, UiPath, Automation Anywhere, Softomotive Winautomation, etc. He also looks at the future of automation and how cognitive technologies, Machine Learning & Artificial Intelligence are expected to dramatically enhance the speed and efficiency of business in the machine age. RPA is being successfully applied to e-commerce, back-office processes, banks, financial service companies, Business Process Outsourcing, etc. Contents include: The evolution of automation technology How RPA is transforming enterprises Overview of RPA Platforms Robot Security RPA Use Cases A must-read for entrepreneurs looking to cut costs at their startup, programmers who want to stay relevant in a fast-changing world of automation, students or anyone looking to transform their careers, lives and the world around them.

Introducing Robotic Process Automation to Your Organization

Author : Robert Fantina,Andriy Storozhuk,Kamal Goyal
Publisher : Apress
Page : 204 pages
File Size : 44,7 Mb
Release : 2021-11-17
Category : Technology & Engineering
ISBN : 1484274156

Get Book

Introducing Robotic Process Automation to Your Organization by Robert Fantina,Andriy Storozhuk,Kamal Goyal Pdf

For your robotic process automation (RPA) program to be successful, you need to follow a general framework and governance model. This book covers, in detail, what they should look like and how to adapt them to your organization. Introducing Robotic Process Automation to Your Organization is structured to enable you, a novice to RPA, to successfully implement an RPA program at your company. RPA is rapidly growing in use, but is only starting to be taught at a university level. Many mid-level managers will be tasked with introducing an RPA program at their organizations as senior management learns of its efficacy, but will be unfamiliar with how to do so. This book provides you with the skills and information you need to make an informed decision. ​For decades, there has been much discussion about the fast pace of technology, the rapidly changing technology environment, and the need for companies to be on the cutting edge to remain competitive or even relevant. In this ever-changing environment, there is a need to know what can be done in terms of current processes, here and now, that will increase efficiency, benefit customers, and improve profitability. One option is RPA. This book includes information to assist you in getting the required buy-in and identifying the first few processes for automation. A structure for identifying opportunities on an ongoing basis is detailed, along with concepts that must be considered for solution design and deployment. Throughout the book there are several "pause and consider" statements to help you think about how principles pertain to your organization. Additionally, there are tips included that offer short, concrete suggestions on how to help implement the particular step being discussed. What You Will Learn Know the benefits of robotic process automation (RPA) Understand the limitations of RPA Ask the right questions to determine whether a process is a good candidate for automation Obtain buy-in from skeptics at the senior and middle manager levels, and from line workers Be familiar with the structure required for success Who This Book is For Middle managers who have either identified the need for robotic process automation (RPA) in their organization or have been directed by senior management to explore the possibility of introducing RPA to their organization; managers at all levels who hear about RPA, either through conferences, professional associations, or industry publications, and want to know more; students of business and technology who wish to broaden their understanding of important current trends.

Robotic Process Automation

Author : Christian Czarnecki,Peter Fettke
Publisher : Walter de Gruyter GmbH & Co KG
Page : 373 pages
File Size : 50,5 Mb
Release : 2021-05-10
Category : Computers
ISBN : 9783110676778

Get Book

Robotic Process Automation by Christian Czarnecki,Peter Fettke Pdf

This book brings together experts from research and practice. It includes the design of innovative Robot Process Automation (RPA) concepts, the discussion of related research fields (e.g., Artificial Intelligence, AI), the evaluation of existing software products, and findings from real-life implementation projects. Similar to the substitution of physical work in manufacturing (blue collar automation), Robotic Process Automation tries to substitute intellectual work in office and administration processes with software robots (white-collar automation). The starting point for the development of RPA was the observation that – despite the use of process-oriented enterprise systems (such as ERP, CRM and BPM systems) – additional manual activities are still indispensable today. In the RPA approach, these manual activities are learned and automated by software robots, either by defining rules or by observing manual activities. RPA is related to business process management, machine learning, and artificial intelligence. Tools for RPA originated from dedicated stand-alone software. Today, RPA functionalities are also integrated into elaborated process management suites. From a conceptual perspective, RPA can be structured into input components (sensors in the wide sense), an intelligence center, and output components (actuators in the wide sense). From a strategic perspective, the impact of RPA can be related to the support of existing tasks, the complete substitution of human activities, and the innovation of processes as well as business models. At present, high expectations are related to the use of RPA in the improvement of software-supported business processes. Manual activities are learned and automated by software robots that interact with existing applications via the presentation layer. In combination with artificial intelligence (AI) as well as innovative interfaces (e. g., voice recognition) RPA creates a novel level of automation for office and administration processes. Its benefit potential reaches a return on investment (ROI) up-to 800% that is documented in various case studies.

The Robotic Process Automation Handbook

Author : Tom Taulli
Publisher : Apress
Page : 359 pages
File Size : 40,7 Mb
Release : 2020-02-28
Category : Computers
ISBN : 9781484257296

Get Book

The Robotic Process Automation Handbook by Tom Taulli Pdf

While Robotic Process Automation (RPA) has been around for about 20 years, it has hit an inflection point because of the convergence of cloud computing, big data and AI. This book shows you how to leverage RPA effectively in your company to automate repetitive and rules-based processes, such as scheduling, inputting/transferring data, cut and paste, filling out forms, and search. Using practical aspects of implementing the technology (based on case studies and industry best practices), you’ll see how companies have been able to realize substantial ROI (Return On Investment) with their implementations, such as by lessening the need for hiring or outsourcing. By understanding the core concepts of RPA, you’ll also see that the technology significantly increases compliance – leading to fewer issues with regulations – and minimizes costly errors. RPA software revenues have recently soared by over 60 percent, which is the fastest ramp in the tech industry, and they are expected to exceed $1 billion by the end of 2019. It is generally seamless with legacy IT environments, making it easier for companies to pursue a strategy of digital transformation and can even be a gateway to AI. The Robotic Process Automation Handbook puts everything you need to know into one place to be a part of this wave. What You'll Learn Develop the right strategy and planDeal with resistance and fears from employeesTake an in-depth look at the leading RPA systems, including where they are most effective, the risks and the costsEvaluate an RPA system Who This Book Is For IT specialists and managers at mid-to-large companies

Handbook of Artificial Intelligence and Robotic Process Automation

Author : Al Naqvi,J. Mark Munoz
Publisher : Anthem Press
Page : 187 pages
File Size : 51,9 Mb
Release : 2020-11-27
Category : Computers
ISBN : 9781785274978

Get Book

Handbook of Artificial Intelligence and Robotic Process Automation by Al Naqvi,J. Mark Munoz Pdf

President Putin’s explicit declaration that the country that makes progress in artificial intelligence will rule the world has launched a new race for dominance. In this era of cognitive competition and total automation, every country understands that it must rapidly adopt AI or go bust. To stay competitive a country must have a strategy. But how should a government proceed? What areas it must focus on? Where should it even start? This book provides answers to these important, yet pertinent, questions and more. Presenting the viewpoints of global experts and thought leaders on key issues relating to AI and government policies, this book directs us to the future.

Robotic Process Automation

Author : Charles Nehme
Publisher : Charles Nehme
Page : 39 pages
File Size : 53,5 Mb
Release : 2024-06-16
Category : Technology & Engineering
ISBN : 8210379456XXX

Get Book

Robotic Process Automation by Charles Nehme Pdf

In today's rapidly evolving business landscape, organizations are constantly seeking innovative ways to enhance efficiency, optimize operations, and gain a competitive edge. Amidst this pursuit of excellence, robotic process automation (RPA) has emerged as a powerful tool that is revolutionizing the way businesses operate. RPA, the epitome of automation, empowers organizations to streamline repetitive, rules-based tasks, freeing up human employees to focus on more strategic and value-added activities. By leveraging the capabilities of software robots, businesses can automate a wide range of processes, from data entry and form filling to customer service interactions and system interactions. This comprehensive book delves into the world of RPA, providing a comprehensive roadmap for organizations seeking to harness its transformative potential. We embark on a journey to understand the core concepts of RPA, explore its architecture and capabilities, and identify the ideal candidates for automation. Along the way, we meticulously dissect the planning, execution, and scaling aspects of RPA projects, ensuring that organizations can effectively integrate RPA into their existing IT infrastructure and systems. We also address the crucial topic of data integration, ensuring that RPA bots seamlessly interact with legacy systems and maintain data integrity. Measuring the impact of RPA is paramount to demonstrate its value and gain stakeholder buy-in. We provide a comprehensive guide to establishing key performance indicators (KPIs), tracking and analyzing RPA metrics, and communicating the tangible benefits of automation. As we look towards the future, we explore the convergence of RPA with artificial intelligence (AI) and other technologies, paving the way for intelligent process automation (IPA) that further enhances RPA's capabilities. We also delve into the ethical considerations and societal impacts of RPA, ensuring that its implementation is responsible and sustainable. Embark on this journey with us as we unravel the intricacies of RPA, equipping you with the knowledge and tools to transform your organization into an automated powerhouse.

Comprehensive Guide to Robotic Process Automation (RPA): Tips, Recommendations, and Strategies for Success

Author : Rick Spair
Publisher : Rick Spair
Page : 168 pages
File Size : 47,6 Mb
Release : 2024-06-16
Category : Technology & Engineering
ISBN : 8210379456XXX

Get Book

Comprehensive Guide to Robotic Process Automation (RPA): Tips, Recommendations, and Strategies for Success by Rick Spair Pdf

Welcome to the Comprehensive Guide to Robotic Process Automation (RPA). In today's rapidly evolving digital landscape, organizations are increasingly turning to automation technologies to streamline processes, improve efficiency, and drive digital transformation. Among these technologies, Robotic Process Automation (RPA) stands out as a powerful tool for automating repetitive, rule-based tasks, freeing up human resources to focus on more strategic and value-added activities. This comprehensive guide aims to provide you with a deep understanding of RPA and equip you with the knowledge and strategies needed for successful RPA implementation. Whether you are a business leader, an IT professional, or an individual looking to explore the world of automation, this guide will serve as a valuable resource to navigate the complexities of RPA. In this guide, we will start by laying the foundation with an introduction to RPA, its benefits, and common misconceptions. We will then guide you through the process of assessing process suitability, selecting the right RPA tool, and building a strong foundation for RPA implementation. You will learn about establishing a dedicated RPA team, developing a roadmap, and setting realistic goals and expectations. As we delve into the core chapters, we will explore RPA design principles, process flow, decision points, and efficient automation workflows. We will address important considerations such as error handling and exception management, data and system integration, and managing security and access controls. Furthermore, this guide will provide insights into RPA implementation best practices, including creating reusable automation components, ensuring version control and documentation, and implementing proper testing and debugging processes. We will also explore the crucial aspects of governance, control, change management, and the role of RPA in business process reengineering. To enhance your understanding of RPA, we will delve into advanced topics such as cognitive automation, artificial intelligence (AI) integration, and leveraging machine learning and natural language processing capabilities. We will discuss scaling RPA implementations, managing multiple automation projects, and overcoming challenges in large-scale deployments. Throughout this guide, we will share real-world case studies, highlighting successful RPA implementations and extracting key learnings from each. These case studies will provide practical insights into how organizations have leveraged RPA to transform their operations, achieve cost savings, and enhance customer experiences. Lastly, we will explore the future of RPA and the emerging trends that will shape the landscape of automation. We will discuss evolving capabilities, the impact of AI and machine learning on RPA, and predictions for the future of automation. With each chapter, you will find tips, recommendations, and strategies to address common challenges, mitigate risks, and drive successful RPA adoption within your organization. We understand that every organization is unique, and the journey to RPA implementation will vary. However, by following the guidance provided in this guide, you will be equipped with the necessary knowledge and tools to embark on a successful RPA journey. We hope that this comprehensive guide serves as a valuable resource and reference throughout your RPA implementation. So let's dive in and unlock the transformative power of Robotic Process Automation!

Robotic Process and Cognitive Automation: The Next Phase

Author : Mary Cecelia Lacity,Leslie Willcocks
Publisher : Unknown
Page : 320 pages
File Size : 46,8 Mb
Release : 2018-02-12
Category : Application software
ISBN : 0995682011

Get Book

Robotic Process and Cognitive Automation: The Next Phase by Mary Cecelia Lacity,Leslie Willcocks Pdf

This book examines real-world implementations of service automation technologies using Robotic Process Automation and Cognitive Automation tools. This newest, detailed research finds that RPA adoptions are accelerating, maturing, and scaling in global enterprise. The research covers multiple industries, applications, and shared services, and uses case studies to establish action principles and how to mitigate automation risks. The book also examines the first enterprise-worthy cognitive automation tools that use machine-learning algorithms to process big data, often in natural language form, and analyses three major detailed cases and the conditions for effective implementation. The book includes interviews with major clients, providers and analysts, and a detailed analysis of the automation and future of work debate. The book provides a compelling and incisive, evidence-based perspective on the direction and management of service automation, taking trends through to 2025. Automation technologies like RPA, CA, and the newest Blockchain technologies are found to transform and elevate human work rather than eliminate it.

A Quick Guide to a Successful Robotic Process Automation Strategy

Author : Abid Mustafa
Publisher : Unknown
Page : 128 pages
File Size : 45,7 Mb
Release : 2022-02-21
Category : Electronic
ISBN : 9798885891691

Get Book

A Quick Guide to a Successful Robotic Process Automation Strategy by Abid Mustafa Pdf

This brief guide cuts through the RPA hype to provide readers with a comprehensive insight into the bare essentials of a successful RPA strategy and boost their confidence in the applicability of the technology to optimize business value chains. The guide is organized in a collection of short chapters that are intended to provide the reader with a firm grasp of RPA concepts. The book will appeal to both RPA novices and professionals alike, helping both to navigate through the world of software robots that are increasingly part of the digital workforce.

The Simple Implementation Guide to Robotic Process Automation (Rpa)

Author : Kelly Wibbenmeyer, PhD
Publisher : iUniverse
Page : 64 pages
File Size : 44,7 Mb
Release : 2018-03-28
Category : Business & Economics
ISBN : 9781532045899

Get Book

The Simple Implementation Guide to Robotic Process Automation (Rpa) by Kelly Wibbenmeyer, PhD Pdf

It is simple to start robotic process automation at your organizationas long as you start small. If you make it more complicated than it needs to be or try to have one person do everything, then youre destined to fail. In this guide to implementing RPA, the author examines critical issues, including how to: overcome common problems when implementing RPA in a full-scale effort; start an RPA implementation and successfully carry it out; obtain funding and support from leaders; and build an RPA team poised to succeed. The book includes pros and cons of various deployment strategies as well as key factors to consider for each option. Its filled with real examples and time lines to give you a realistic view of how to manage the process. This is a perfect quick-start guide to ensuring your organization has thought of all of the factors required to successfully navigate your RPA deployment.

Artificial Intelligence and the Changing Nature of Corporations

Author : Tankiso Moloi,Tshilidzi Marwala
Publisher : Springer Nature
Page : 125 pages
File Size : 45,9 Mb
Release : 2021-06-18
Category : Business & Economics
ISBN : 9783030763138

Get Book

Artificial Intelligence and the Changing Nature of Corporations by Tankiso Moloi,Tshilidzi Marwala Pdf

This book explains how various forms of artificial intelligence, namely machine learning, natural language processing, and robotic process automation, could provide a source of competitive advantage to firms deploying them compared to those firms that would not have deployed these technologies. The advantages of machine learning, natural language processing, and robotic process automation in strategy formulation and strategy implementation are explored. The book illustrates the potential sources of advantage for the strategy formulation and strategy implementation processes, which can be derived from the deployment of each form of artificial intelligence.

Robotic Process Automation a Complete Guide - 2019 Edition

Author : Gerardus Blokdyk
Publisher : 5starcooks
Page : 316 pages
File Size : 55,7 Mb
Release : 2018-12-20
Category : Electronic
ISBN : 0655514104

Get Book

Robotic Process Automation a Complete Guide - 2019 Edition by Gerardus Blokdyk Pdf

What effect will RPA and AI have on labor requirements? Will the documentation be kept up-to-date by the developer? Why do you need robots to run business processes in the first place? What will the employees gain from this project? Could use of RPA and IA impair the IP indemnities under your licenses? This valuable robotic process automation self-assessment will make you the reliable robotic process automation domain veteran by revealing just what you need to know to be fluent and ready for any robotic process automation challenge. How do I reduce the effort in the robotic process automation work to be done to get problems solved? How can I ensure that plans of action include every robotic process automation task and that every robotic process automation outcome is in place? How will I save time investigating strategic and tactical options and ensuring robotic process automation costs are low? How can I deliver tailored robotic process automation advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all robotic process automation essentials are covered, from every angle: the robotic process automation self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that robotic process automation outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced robotic process automation practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in robotic process automation are maximized with professional results. Your purchase includes access details to the robotic process automation self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific robotic process automation Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

Getting started with RPA using Automation Anywhere

Author : Vaibhav Srivastava
Publisher : BPB Publications
Page : 309 pages
File Size : 49,5 Mb
Release : 2021-01-29
Category : Computers
ISBN : 9789389898286

Get Book

Getting started with RPA using Automation Anywhere by Vaibhav Srivastava Pdf

Learn RPA using Automation Anywhere with step-by-step practical implementation KEY FEATURESÊÊ _ Get an overview of different stages in the Business Process Automation _ Learn how to use Automation Anywhere to automate business processes using commands such as Excel,Ê Ê Ê Email, PDF, Database, XML, Web Services etc. _ Learn how to use commands together to automate process flows and standard industry use cases _ LearnÊ how to develop bots in Bot Creator _ Learn to use Citrix AISense to capture objects in Citrix, Virtual Machine and Remote environment DESCRIPTION Ê The book starts by giving an overview of Robotic Process Automation (RPA), its tools, and industry use cases. You will then get familiar with the Automation Anywhere Enterprise components and Architecture. Moving on, you will deep dive into the options provided in a Client application such as recorders, workbench, metabot designer and the types of bots in Automation Anywhere. You will then come across the practical implementation of variables in Automation. The book will then show how to implement commands such as Error Handling, XML, Web Services, FTP, OCR, PGP, String Operation, Files & Folders, etc. You will also get familiar with the working of Workflows and Workflow Manager. Towards the end, the book will teach you how to transfer bots to and from the Web Control Room and schedule bots from the Web Control Room. By the end of the book, you will be able to implement different commands provided in Automation Anywhere. WHAT YOU WILLÊ LEARNÊÊ _ Understand the fundamentals of Business Process Automation and its stages. _ Use commands such as Excel, PDF, Email, Database, Object Cloning, Loops, If-Else etc. Ê togetherÊ to create a bot to automate industry use cases. _ Use Variables, MetaBots, IQ bots and Citrix AISense to incorporate features such as Reusability, Ê Cognitive Automation capabilities and Object Capturing in Citrix, Virtual Machine and Remote environment. _ Learn how to create reusable bots using MetaBots _ Develop bots in Bot Creator and upload and schedule them in Web Control Room to be automatically executed on Bot Runner. WHO THIS BOOK IS FORÊ The book is for anyone who wants to become a RPA developer. Professionals working in this field who want to upgrade themselves will find this book helpful. TABLE OF CONTENTS 1. Chapter 1: Automation Overview 2. Chapter 2: Introduction of RPA 3. Chapter 3: AAE Architecture 4. Chapter 4: Client Application 5. Chapter 5: Variables 6. Chapter 6: Use Cases 7. Chapter 7: Command Library 8. Chapter 8: Metabot 9. Chapter 9: Recorder 10. Chapter 10: Credential Variable 11. Chapter 11: IQ Bot 12. Chapter 12: Workflows 13. Chapter 13: System & Audit Logs 14. Chapter 14: Bot Transfer