Bottom Line Year Book 1996

Author : Bottom line
Publisher : Unknown
Page : 128 pages
File Size : 48,8 Mb
Release : 1996
Category : Electronic
ISBN : 0887231209

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Bottom line year by Bottom line Pdf

Author : Anonim
Publisher : Unknown
Page : 358 pages
File Size : 53,5 Mb
Release : 1995
Category : Life skills
ISBN : 088723111X

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Bottom Line Year Book 1996 by Anonim Pdf

Author : Bottom Line Staff
Publisher : St. Martin's Griffin
Page : 320 pages
File Size : 55,8 Mb
Release : 1997-01-15
Category : Reference
ISBN : 0312150695

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The Bottom Line Personal Book of Bests by Bottom Line Staff Pdf

A wide range of advice from the newsletter covers such topics as new cars, self-defense, tax loopholes, pets, health, education, careers, and vacations

Author : Dave Ulrich,Norm Smallwood
Publisher : John Wiley & Sons
Page : 306 pages
File Size : 43,7 Mb
Release : 2003-05-26
Category : Business & Economics
ISBN : 9780471447221

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Why the Bottom Line Isn't! by Dave Ulrich,Norm Smallwood Pdf

Offers a broad view of leadership and shareholder value based on multiple business disciplines In Why the Bottom Line Isn't! authors Dave Ulrich and Norm Smallwood argue that sustainable shareholder value comes increasingly from assets not accounted for on an organization's balance sheet. These assets include a company's reputation, its ability to attract talent, and its ability to react quickly to new opportunities in the marketplace. Why the Bottom Line Isn't! harnesses research from a number of disciplines including human resources, finance, and leadership to establish a hierarchy of such intangibles. The authors extrapolate from these intangibles to establish leadership tools that will help create sustainable shareholder value. The book offers a broad, expansive perspective on leadership while eschewing convoluted theory for concrete practice. Dave Ulrich, Ph.D., ([email protected]) has been listed by BusinessWeek as the top "guru" in management education. He has co-authored 10 books and over 100 articles, serves on the Board of Directors of Herman Miller, and has consulted with over half of the Fortune 200 companies. He is currently on professional leave as Professor at the University of Michigan to serve as Mission President for the Church of Jesus Christ of Latter-day Saints in Montreal. Norm Smallwood ([email protected]) is co-founder of Results-Based Leadership (www.rbl.net), which provides education and consulting services based on this book as well as the ideas in Results-Based Leadership: How Leaders Build the Business and Improve the Bottom Line, which he co-authored with Ulrich. He has led leadership development, business strategy, organization capability, change management, and HR projects for a wide variety of clients spanning multiple industries.

Author : Robert A. Rudzki,Douglas A. Smock,Michael Karzorke,Shelley Stewart Jr.
Publisher : J. Ross Publishing
Page : 288 pages
File Size : 50,5 Mb
Release : 2005-10-15
Category : Business & Economics
ISBN : 1932159495

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Straight to the Bottom Line by Robert A. Rudzki,Douglas A. Smock,Michael Karzorke,Shelley Stewart Jr. Pdf

This book provides a clear understanding of performance improvement opportunities and what is at stake if these opportunities are overlooked. It outlines a powerful and logical approach for assessing the state-of-play in any organization, and offers ways to estimate the specific opportunities related to implementing a change in strategy and practices. It also details a comprehensive framework for organizing the transformation plan across multiple dimensions, and gives advice on which areas to focus on first in order to build and ensure success.

Author : Anonim
Publisher : Unknown
Page : 362 pages
File Size : 43,9 Mb
Release : 2005
Category : Life skills
ISBN : CORNELL:31924087480582

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Bottom Line Yearbook by Anonim Pdf

Author : United States. Bureau of Mines
Publisher : Unknown
Page : 998 pages
File Size : 48,9 Mb
Release : 1996
Category : Mineral industries
ISBN : UOM:39015082957963

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Minerals Yearbook by United States. Bureau of Mines Pdf

Author : Bottom Line Staff,Editors of Bottom Line
Publisher : Unknown
Page : 128 pages
File Size : 54,7 Mb
Release : 2024-05-31
Category : Electronic
ISBN : 0887232000

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Bottom Line Year Book Special Milen by Bottom Line Staff,Editors of Bottom Line Pdf

Author : Anonim
Publisher : Unknown
Page : 358 pages
File Size : 52,8 Mb
Release : 1998
Category : Finance, Personal
ISBN : 0887231802

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The Bottom Line Money Book by Anonim Pdf

Author : Anonim
Publisher : Unknown
Page : 360 pages
File Size : 55,5 Mb
Release : 1998
Category : Life skills
ISBN : 0887231772

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Bottom Line Year Book 1999 by Anonim Pdf

Author : Andrew Zimbalist
Publisher : Temple University Press
Page : 313 pages
File Size : 52,9 Mb
Release : 2010-06-17
Category : Business & Economics
ISBN : 9781592135141

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The Bottom Line by Andrew Zimbalist Pdf

Feisty essays from one of the nation's top sports economists.

Author : Robert J. Doan,Hermann Simon
Publisher : Simon and Schuster
Page : 392 pages
File Size : 46,9 Mb
Release : 1996
Category : Business & Economics
ISBN : 9780684834436

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Power Pricing by Robert J. Doan,Hermann Simon Pdf

In one compact volume, here are the innovative tactics business leaders need to attain maximum financial performance for their companies. Whether they're selling beer or land, this book is one book managers can't afford to ignore

Author : Anonim
Publisher : Unknown
Page : 512 pages
File Size : 50,5 Mb
Release : 1893
Category : Electronic
ISBN : HARVARD:32044105541072

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Victorian Year-book... by Anonim Pdf

Author : Victoria. Government statist
Publisher : Unknown
Page : 792 pages
File Size : 43,7 Mb
Release : 1885
Category : Victoria
ISBN : CORNELL:31924094321423

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Victorian Year-book by Victoria. Government statist Pdf

Author : David L. Butler
Publisher : Routledge
Page : 201 pages
File Size : 48,8 Mb
Release : 2007-06-01
Category : Business & Economics
ISBN : 9781136426216

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Bottom-Line Call Center Management by David L. Butler Pdf

'Bottom-Line Call Center Management breaks new ground by addressing key skills and techniques in assessing and implementing effective management practices to maximize the human and capital resources at the call center manager's disposal. Drawing on the author's unique data sets and years of research experience in the industry, 'Bottom-Line Call Center Management' helps call center managers evaluate their current status, implement cost-effective changes, and measure results of their changes to ensure a culture of accountability within the call center at all levels increasing the bottom line. The processes include an evaluation of current customer service representatives, defining, delimiting and assessing the labor shed of the center, and exploring the customer service representative's unique skills and leveraging those skills into a unique and dynamic work environment. Likewise, the process also determines the learning skills and competencies necessary to meet and exceed the basic requirements for all call centers. Furthermore, each step has a pre, in-process, and post evaluation to ensure projects are progressing according to plan. Lastly, all evaluations are measured against the bottom line through a return on investment (ROI) model. The framework for this book uses the culture of call centers, defined and lived through the customer service representatives, as the lens to view all processes, measurements, accountability and return on investment. This framework is critical since there has been much emphasis on technology-as-a-solution which treats the employees as a hindrance instead of the enablers of positive change. Likewise, customer service representatives eventually act as strong determinants of success with the call center and thus the bottom line.