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Building Cross-Cultural Competence by Charles M. Hampden-Turner,Fons Trompenaars Pdf
divdivCross-cultural competence is a skill that has become increasingly essential for the managers in multinational companies. For other business people, this kind of competence may spell the difference between surviving and perishing in the new global economy. This book focuses on the dilemmas of these managers and offers constructive advice on dealing with culture shock and turning it to business advantage. Opposing values can be understood as complementary and reconcilable, say Charles Hampden-Turner and Fons Trompenaars. A manager who concentrates on integrating rather than polarizing values will make much better business decisions. Furthermore, the authors show, wealth is actually created by reconciling values-in-conflict. Based on fourteen years of research involving nearly 50,000 managerial respondents and on the authors’ extensive experience in international business, the book compares American cultural values to those of more than forty other nations. It explores six culture-defining dimensions and their reverse images (universalism-particularism, individualism-communitarianism, specificity-diffusion, achieved status–ascribed status, inner direction–outer direction, and sequential time–synchronous time) and discusses them as alternative ways of coping with life’s—and business’s—exigencies. With humor, cartoons, and an array of business examples, the authors demonstrate how the reconciliation of cultural differences can cause whole organizations to grow healthier, wealthier, and wiser. /DIV/DIV
Building Cultural Competence by Darla K. Deardorff,Kate Berardo Pdf
For HR directors, corporate trainers, college administrators, diversity trainers and study abroad educators, this book provides a cutting-edge framework and an innovative collection of ready-to-use tools and activities to help build cultural competence—from the basics of understanding core concepts of culture to the complex work of negotiating identity and resolving cultural differences.Building Cultural Competence presents the latest work in the intercultural field and provides step-by-step instructions for how to effectively work with the new models, frameworks, and exercises for building learners’ cultural competence. Featuring fresh activities and tools from experienced coaches, trainers, and facilitators from around the globe, this collection of over 50 easy-to-use activities and models has been used successfully worldwide in settings that range from Fortune 500 corporations to the World Bank, non-profits, and universities. Learn updates on classic models like the DIE (Description, Interpretation, Evaluation) framework and the U-Curve model of adjustment. Engage in new exercises to help build intercultural competence, using the practical step-by-step guidance on how to effectively facilitate these activities. Stay relevant and have positive impact with clients, organizations, and students with these well-organized, easy-to-implement, and high impact collection of frameworks, models, and activities.The new, research-based models work for developing cultural competence in any environment, and for designing effective cultural competence courses. Education abroad administrators will be able to use these activities in their pre- departure orientations for students going abroad. Corporate human resource professionals will find these activities invaluable in cultural competence building programs.
Cross Cultural Competence by Simon L. Dolan,Kristine Marin Kawamura Pdf
This book serves as a comprehensive, practical, and workshop-based program that facilitates change agents to help organizations and people develop cross cultural skills and global competence. It is grounded in the most rigorous and relevant theories, research, and learning methods and makes them easily accessible and fun to apply.
Building Cultural Intelligence in Church and Ministry by Osoba O. Otaigbe Pdf
Revd Osoba Otaigbe has written a comprehensive guide for helping the church more effectively relate and serve across cultural borders. Whether youre welcoming a community of refugees, travelling on a short-term mission experience, befriending an expat family, or simply interacting with an increasingly diverse society, this guide will help you love your neighbour. The book is packed full of insights about cultural intelligence and brings them to life for Christians. The case studies and discussion questions are particularly useful for making the theoretical ideas immensely practical. As both a cultural intelligence researcher and a Christian, it gives me great joy to commend Revd Osoba and his work to you. David Livermore, PhD., author of Leading with Cultural Intelligence and President of Cultural Intelligence Centre USA Building Cultural Intelligence in Church and Ministry is a timely contribution to our understanding of the way varied global and local cultures can be nurtured to offer a rich and meaningful engagement in our lives and in work. It draws on a wide range of scriptural and practical examples that makes it an easy to read and understand study guide for various audiences. The guidance on how to develop cross-cultural competence, in particular, makes the book a must-read, one that promises to equip the reader with the much required understanding, appropriate responses, and management of diverse cross-cultural engagements in both missions and ministries. Dr Maureen Ayikoru, Senior Lecturer, Anglia Ruskin University, United Kingdom In our rapidly changing society it is really important that we all develop greater cultural intelligence. If we are to become the vibrant Kingdom community of all nations that the Bible envisages we need much greater understanding and appreciation of those who are different from ourselves. This book, and the assessment and workshops that go alongside it, will be particularly helpful for leaders, churches and groups who want to grow in this area. Relating the concepts of cultural intelligence to passages of Scripture, it will certainly encourage some great discussion, learning and reflection for discipleship and mission. Revd Lynn Green, General Secretary, Baptist Union of Great Britain Building Cultural Intelligence in Church and Ministry is a worthwhile work with important things to say and to give perceptive and practical guidance Prof David Dunn-Wilson, Honorary Research Fellow, Cliff College, United Kingdom Building Cultural Intelligence in Church and Ministry book has done a marvelous job of integrating scriptural basis and reference points in the exploration of the cultural intelligence factors as they relate to ministry and mission. This being interspersed with practical and real world scenarios and examples is very helpful. The reflection/study guide questions are also well written and will provide for deeper learning, discussion and application. There is a considerable amount of information and detail to work through and I would suggest that people work through the book at a steady pace so that they can fully digest that immense learning and insights that this book will give. Adrian Kistan, Principal Consultant, Intercultural Solutions, Australia More than ever, cultural intelligence is a much-needed competence to grow, develop and nurture. Current fears and conflicts on the global and in local contexts, and not the least in churches, underscore this. Through this timely volume, Osoba O. Otaigbe brings his expertise as a cultural intelligence researcher, and years of experience working in cross-cultural and diverse contexts to offer an invaluable resource for churches. Building Cultural Intelligence in Church and Ministry draws on a variety of scholarly sources, biblical texts, and practical examples to provide readers with helpful insights and questions for reflection on developing cultural awareness, intelligence and competence. A welcome resource for ministerial/missional formation and both denominational and local church leadership! Michael N. Jagessar (Revd Dr) Global and Intercultural Ministries, United Reformed Church (UK)
Understanding Culture by Robert S. Wyer,Chi-yue Chiu,Ying-yi Hong Pdf
This volume contains contributions from 24 internationally known scholars covering a broad spectrum of interests in cross-cultural theory and research. This breadth is reflected in the diversity of the topics covered in the volume, which include theoretical approaches to cross-cultural research, the dimensions of national cultures and their measurement, ecological and economic foundations of culture, cognitive, perceptual and emotional manifestations of culture, and bicultural and intercultural processes. In addition to the individual chapters, the volume contains a dialog among 14 experts in the field on a number of issues of concern in cross-cultural research, including the relation of psychological studies of culture to national development and national policies, the relationship between macro structures of a society and shared cognitions, the integration of structural and process models into a coherent theory of culture, how personal experiences and cultural traditions give rise to intra-cultural variation, whether culture can be validly measured by self-reports, the new challenges that confront cultural psychology, and whether psychology should strive to eliminate culture as an explanatory variable.
Developing Cross-cultural Competence by Eleanor W. Lynch,Marci J. Hanson Pdf
The updated second edition of this popular resource offers practical advice for working with children and families of diverse heritage. With insight from their own racial, cultural, and linguistic backgrounds, the chapter authors contribute wisdom about the influence of different cultures on people's beliefs, values, and behaviors. Their knowledge helps professionals learn how to embrace diversity in intervention services and foster respectful and effective interactions with people of many cultures. Widely used in preservice and in-service settings, Developing Cross-Cultural Competence is invaluable as a textbook in graduate and undergraduate courses in general and special education, social work, child development, psychology, family studies, and public health and ideal as a guide for human services professionals, home visitors, paraprofessionals, and program administrators who work with children with disabilities.
Cultural Competence and the Higher Education Sector by Jack Frawley,Gabrielle Russell,Juanita Sherwood Pdf
This open access book explores cultural competence in the higher education sector from multi-disciplinary and inter-disciplinary perspectives. It addresses cultural competence in terms of leadership and the role of the higher education sector in cultural competence policy and practice. Drawing on lessons learned, current research and emerging evidence, the book examines various innovative approaches and strategies that incorporate Indigenous knowledge and practices into the development and implementation of cultural competence, and considers the most effective approaches for supporting cultural competence in the higher education sector. This book will appeal to researchers, scholars, policy-makers, practitioners and general readers interested in cultural competence policy and practice.
Encyclopedia of the Sciences of Learning by Norbert M. Seel Pdf
Over the past century, educational psychologists and researchers have posited many theories to explain how individuals learn, i.e. how they acquire, organize and deploy knowledge and skills. The 20th century can be considered the century of psychology on learning and related fields of interest (such as motivation, cognition, metacognition etc.) and it is fascinating to see the various mainstreams of learning, remembered and forgotten over the 20th century and note that basic assumptions of early theories survived several paradigm shifts of psychology and epistemology. Beyond folk psychology and its naïve theories of learning, psychological learning theories can be grouped into some basic categories, such as behaviorist learning theories, connectionist learning theories, cognitive learning theories, constructivist learning theories, and social learning theories. Learning theories are not limited to psychology and related fields of interest but rather we can find the topic of learning in various disciplines, such as philosophy and epistemology, education, information science, biology, and – as a result of the emergence of computer technologies – especially also in the field of computer sciences and artificial intelligence. As a consequence, machine learning struck a chord in the 1980s and became an important field of the learning sciences in general. As the learning sciences became more specialized and complex, the various fields of interest were widely spread and separated from each other; as a consequence, even presently, there is no comprehensive overview of the sciences of learning or the central theoretical concepts and vocabulary on which researchers rely. The Encyclopedia of the Sciences of Learning provides an up-to-date, broad and authoritative coverage of the specific terms mostly used in the sciences of learning and its related fields, including relevant areas of instruction, pedagogy, cognitive sciences, and especially machine learning and knowledge engineering. This modern compendium will be an indispensable source of information for scientists, educators, engineers, and technical staff active in all fields of learning. More specifically, the Encyclopedia provides fast access to the most relevant theoretical terms provides up-to-date, broad and authoritative coverage of the most important theories within the various fields of the learning sciences and adjacent sciences and communication technologies; supplies clear and precise explanations of the theoretical terms, cross-references to related entries and up-to-date references to important research and publications. The Encyclopedia also contains biographical entries of individuals who have substantially contributed to the sciences of learning; the entries are written by a distinguished panel of researchers in the various fields of the learning sciences.
Contemporary Leadership and Intercultural Competence by Michael A. Moodian Pdf
Featuring contributions from some of the world's most renowned cross-cultural management theorists and commentators, this breakthrough text explores the cross-cultural dynamics within organizations. The book examines the evolving role of cultural diversity in the workplace, the application of cultural comprehension to organizations, and the measurement of various aspects of intercultural competence.
Build Your Cultural Agility by Paula Caligiuri Pdf
The investment in global collaboration technology now exceeds US$45 billion. Professionals who work across cultures face some of the most cognitively, psychologically and emotionally difficult challenges, regardless of whether they work virtually or in person. And they often face these challenges without the help of a corporate guide. Build Your Cultural Agility is that guide. This book offers strategies to help you develop into a successful global professional, one who can comfortably and effectively work in and with people from different cultures. This book helps you leverage your natural strengths while providing suggestions for developing cultural agility competencies. Build Your Cultural Agility focuses on nine specific competencies that comprise cultural agility: three self-management competencies (tolerance of ambiguity, curiosity and resilience), three relationship-management competencies (humility, relationship-building and perspective-taking) and three task-management competencies (cultural minimization, cultural adaptation and cultural integration). Within each chapter, the author provides a case example of that competency in action, explains why the competency is critical for success, offers a self-awareness exercise to help you determine your level of proficiency and concludes with suggestions for self-development.
Culturally Competent Engagement by Edward J. Brantmeier,Noorie K. Brantmeier Pdf
This book encourages mindfulness as a tool for personal growth and for intentional action for the purpose of social change. Learning exercises focus on: examining privilege, oppression, and difference; intersectional identity mapping; historical racism against marginalized groups; social dominance theory; sociological mindfulness; cultural humility; appreciative inquiry; and more. Culturally Competent Engagement: A Mindful Approach embraces a fresh approach to cultivating self, other, and systems awareness for a linguistically rich and culturally diverse world. The confluence of people and cultures requires habits of mind, dispositions, skills, and values that promote diversity affirmation while simultaneously honoring one’s own cultural integrity and limitations. The benefits of being culturally competent are numerous and include healthy, holistic relationships and connection with people across differences. This book provides conceptual context for tried and true learning exercises that promote deeper self-understanding, ways to connect with people who are culturally different, and an understanding of the systems (socio-cultural, economic, political, and environmental) that circumscribe our lives. Written for organizational leaders, university instructors, students, and practitioners, this book includes typical approaches to enhancing culturally competent engagement, yet has several special features that differentiate it from approaches in other books and articles on the topic. Typical approaches to developing cultural competence focus on acquisition of communicative skills, behaviors, and dispositions needed to effectively navigate cross-cultural relationships and function effectively in multicultural environments. We include and build on these approaches by adding a layer of critical and complex systems understanding as a necessary foundation for effective cross-cultural engagement. The Self-Other-Systems approach challenges readers via concrete learning exercises that nudge one along the life-long path of culturally competent engagement. Perhaps the most unique feature of this book is the explicit and implicit mindful approach. A total of eleven learning exercises are offered, foregrounded by theory and completed with reflection questions or activities. All learning exercises encourage mindfulness, or awareness of oneself in the present moment, awareness of others, and awareness of broader contexts and forces at work in multicultural contexts. In specific, three learning exercises are meditations that can be read or listened to via free download from the book’s website.
Critical Issues in Cross Cultural Management by Jessica L. Wildman,Richard L. Griffith,Brigitte K. Armon Pdf
This stimulating book surveys the research on the challenges and opportunities encountered when working within culturally and geographically diverse organizational settings. Expert contributors pose and address complex questions regarding cultural competence and leadership in today’s rich landscape of global organizations, multiple-leader teams, extensive coordination among locations, and ever-evolving virtual communication technologies. The ideas described here focus not only on building cultural skills to develop and sustain teams, but also on applying knowledge, building insight, evaluating performance, and training team members to be leaders. Among the book’s innovations: the Globally Intelligent Leadership framework, strategies for building multicultural collaborative leadership, military and peacemaking perspectives, and new approaches for assessing cross-cultural competencies. Included in the coverage: · Globally Intelligent Leadership: toward an integration of competencies. · Considerations and best practices for developing cultural competency models in applied work domains. · Cultural dilemmas and sociocultural encounters: an approach for understanding, assessing, and analyzing culture. · Conflict competence in a multicultural world. · Twenty countries in twenty years: modeling, assessing, and training generalizable cross-cultural skills. · Expecting the unexpected: cognitive and affective adaptation across cultures. Critical Issues in Cross Cultural Management will interest students, scholars, and practitioners in industrial organizational psychology, organizational behavior, work psychology, and applied psychology programs looking for a summary of up-to-date research and viewpoints on this increasingly salient topic.
CULTURAL AGILITY Succeeding in today’s global economy requires organizations to acquire, develop, and retain professionals who can operate effectively around the world, irrespective of country or culture. More than ever before, organizations need a pipeline of professionals who possess cultural agility—the ability to quickly, comfortably, and successfully work in cross-cultural and international environments. Filled with illustrative examples from a wide range of organizations, including the Peace Corps, the U.S. military, and many Fortune 500 companies, Cultural Agility offers business leaders and human resource professionals a step-by-step guide for creating and implementing highly effective, cutting-edge talent management practices to increase cross-cultural competence throughout their organizations. Validated through several years of her research and practice, Paula Caligiuri outlines the “Cultural Agility Competency Framework.” This framework sets the foundation for the strategic talent management practices organizations need to effectively build a pipeline of culturally agile professionals, such as how to attract, recruit, and select professionals with cultural agility or those with the greatest propensity to readily develop cultural agility. Cultural Agility also provides guidance for creating organizational cultures and HR systems to support the development of a workforce that is culturally agile. For example, international assignments are commonly enlisted as a means of developing global leaders, but these have proven to be only partially effective for building cultural agility. Caligiuri offers training and development practices that organizations can use in a learning system to continually build professionals’ cross-cultural competencies, including specific recommendations for designing truly developmental international assignments. This book is a must-have resource for human resource professionals and all business leaders who know that the key to their organizations’ success in today’s complex global economy is their culturally agile human talent.
Cross-Cultural Practice, Second Edition by Jim Lantz Pdf
Cultural awareness in the helping professions is crucial to providing the best possible care. In this expanded new edition of Cross-Cultural Practice, the authors uniquely present factors common to diverse ethnic and cultural populations that are useful in building cross-cultural competence. Building on the existential concepts of Victor Frankl, the text provides a framework for helping families and individuals discover meaning and meaning opportunities in daily living. The book is organized into chapters dedicated to specific population profiles. New chapters give an overview of key concepts used throughout the book and summarize the authors' theoretical approach toward cross-cultural practice.
Cultural Competence for Public Managers by Espiridion Borrego,Richard Greggory Johnson lll Pdf
Our increasingly globalized society demands a higher level of sophistication when working cross-culturally and internationally in local, state, and federal governments; tribal corporations; and nonprofit organizations. Cultural Competence for Public Managers offers guidance on how to become a leader in developing cultural competence in your organization. It provides a conceptual foundation and successful examples for developing cultural competence, including competencies for international collaborations. The authors clearly define terms and provide their own cultural competence model that will add significantly to the current field. They describe the rapidly changing worldwide demographics that are bringing new cultures into many countries and societies. They also examine the issues that culturally diverse landscapes create in the United States, Asia, Europe, Africa, and Latin America, highlighting the differences between assimilationist and the multicultural viewpoints. Drawing on a wide range of examples from universities; local, state, and federal governments; health care service providers; and nonprofit organizations, the book illustrates management practices that are then extended into the relevant cultural context. It also includes examples of cultural missteps and cultural competencies that have worked in practice. Written in an accessible format and style, the book provides practical and useful standards and performance measures, proven coaching and mentoring guides, as well as templates, checklists, exercises, and guidelines. It includes a DVD with coaching guides, checklists. Organized thematically, the book defines the scope of cultural competencies, highlights best practices, and describes variations in responsibility for administering cultural competence for executives, managers, supervisors, and employees.