Built To Win

Author : Lawrence Susskind,Hallam Movius
Publisher : Harvard Business Press
Page : 225 pages
File Size : 41,7 Mb
Release : 2009-05-05
Category : Business & Economics
ISBN : 9781422132067

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Built to Win by Lawrence Susskind,Hallam Movius Pdf

Companies that consistently negotiate more valuable agreements?in ways that protect key relationships?enjoy an important but often overlooked competitive advantage. Until now, most companies have sought to improve their negotiation outcomes by sending individuals to training workshops. But this new groundbreaking book, using real-world examples from leading companies, shows a more powerful and less expensive way to achieve this. In Built to Win, authors Susskind and Movius argue that negotiation must be a strategic core competency. Drawing on their decades of training and consulting work, as well as a robust theory of negotiation, the authors provide a step-by-step model for building organizational competence. They show why the approach of ?training and more training? is a weak strategy. The authors also describe the organizational barriers that so often plague even experienced negotiators, and recommend ways of overcoming them. Built to Win explains the crucial role that leaders must play in setting goals, aligning incentives, pinpointing metrics, and supporting learning platforms to promote long-term success. A final chapter provides practical ?how-to? tools to help you start your own organizational improvement process. This book will be invaluable to CEOs, senior-level managers, HR business leaders, human resource professionals, sales and purchasing managers, and others who negotiate regularly.

Author : John Schuerholz,Larry Guest
Publisher : Grand Central Publishing
Page : 202 pages
File Size : 48,5 Mb
Release : 2008-12-14
Category : Biography & Autobiography
ISBN : 9780446554176

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Built to Win by John Schuerholz,Larry Guest Pdf

Lost two Cy Young winners in two years, signed a forty-seven-year-old to be his starting first baseman, played seventeen rookies in 2005, and still took his team to the playoffs: baseball is John Schuerholz's world, and everyone else is just playing in it. In Built to Win, the legendary general manager takes you behind the scenes of the Braves' front office—the most successful in baseball since 1990—and shows how his unique philosophies and leadership techniques have helped Atlanta achieve something no team in sports has ever come close to accomplishing. He candidly peels back the curtain, taking you to his first World Series with the Kansas City Royals and the other moments that defined his career, including his eventual departure to the league doormat Atlanta Braves. No sooner did Schuerholz arrive than they won their first title in 1991—and the rest is history. You'll be there on the incredible night in 1992 when Schuerholz improbably traded for Barry Bonds-only to have the deal nixed at the eleventh hour. You'll see how through shrewd negotiation he swooped in to sign reigning Cy Young-winner Greg Maddux out from under the free-spending Yankees. You'll hear how he dealt with the horrific comments made by John Rocker, helping the Braves overcome the biggest PR nightmare in team history to win yet another division crown. Through the eyes of one of the game's sharpest executives, you'll see why Moneyball only scrapes the tip of Schuerholz's time-tested theories, as well as how he developed the premier scouting system in the majors and a free agent strategy that led the Braves to the top of the heap-fourteen years running. And in the end, you'll see what the rest of the baseball world has known for the better part of two decades: that through the brilliance of John Schuerholz, the Braves have lived with one motto, and one motto alone: "All We Do Is Win."

Author : Annette Franz
Publisher : Unknown
Page : 219 pages
File Size : 48,7 Mb
Release : 2019-09-03
Category : Electronic
ISBN : 1686886810

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Customer Understanding by Annette Franz Pdf

Struggling to ensure that the customer is at the center of all your business does? This book is your guide to putting the "customer" in customer experience. Not sure what that means? Well, for starters, too many executives believe they are delighting their customers. Why wouldn't they think that?! When they focus on growth, those customer acquisition numbers are pretty sweet, but they don't tell the real story. Prioritizing customer retention is critical. But you can't just throw technology at it, give it some lip service, and call it a day. Retention is hard work! You've got to understand who your customers are and what problems they are trying to solve or what jobs they are trying to do. Then you've got to use that understanding to design an experience that helps customers achieve their goals. That's the key to putting the customer in customer experience! Ultimately, you need to bring the customer voice into all meetings, decisions, processes, and designs. The customer must be at the center of all you do. After all, it's all about the customer! In this book, I cover the three approaches to customer understanding: surveys and data, personas, and journey mapping. I could've written the whole book about journey mapping, but there's so much more to building a customer-centric business than journey mapping. The culture must first be deliberately designed to put the customer at the heart of the business. And all foundational elements of a CX transformation must be in place to make that happen. With that knowledge, read this book and: Learn about the three approaches you must use to understand your customers, why you must use them, and how they work together. Create an action plan to ensure insights gleaned from these three approaches are implemented in your organization. Develop and assign personas to your customers in order to better understand their needs, goals, problems to solve, and jobs to be done. Learn the difference between touchpoint maps and journey maps and how touchpoint maps can still be a valuable asset in your customer experience toolbox. Understand why journey mapping is called the backbone of customer experience management - and how to make it so in your organization. Set up and facilitate your own current-state and future-state journey mapping workshops with customers. Set up and facilitate service blueprint workshops with internal stakeholders. Find out how to put the customer at the heart of your business. And more!

Author : Gary Harpst
Publisher : John Wiley & Sons
Page : 297 pages
File Size : 47,9 Mb
Release : 2023-04-18
Category : Business & Economics
ISBN : 9781394158409

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Built to Beat Chaos by Gary Harpst Pdf

Apply timeless, biblical insights to overcome organizational chaos Over 47% of leaders say that chaos is pervasive in their organizations. Though disorder can feel overwhelming at times, human beings are actually designed to overcome and conquer chaos. In Built to Beat Chaos: Biblical Principles for Leading Yourself and Others, renowned teacher, coach, speaker, and best-selling author Gary Harpst delivers an insightful and practical discussion of how to transform chaos into order by relying on strategies drawn directly from the Bible. You’ll learn how to find fulfillment and success by leaning into your innate ability to calm the madness and control chaos by: Understanding the fundamental processes underlying how we put things together for a purpose Discovering why everyone is biblically called to leadership and the dynamics of self-leadership Applying biblical principles to transform your organization through action An invaluable roadmap for board members, executives, managers, pastors, and other organizational leaders, Built to Beat Chaos is the straightforward, practical, and biblically grounded business manual that every leader should read.

Author : Dauren Francis
Publisher : WestBow Press
Page : 192 pages
File Size : 40,5 Mb
Release : 2015-08-28
Category : Religion
ISBN : 9781512708943

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Built to Last by Dauren Francis Pdf

Anything in life that is of great value takes hard work and commitment. Building a successful marriage and relationship is no different. What does it take to build a marriage that will last? In Built to Last you will find practical wisdom and biblical principles that will help you have a successful marriage and relationship. This book is an excellent read—not only for married couples, but for singles as well. If you are engaged or planning on getting married in the future, you want to read this book. Do you check the pulse of your relationship? This book covers a variety of topics that couples deal with on a regular basis. Regardless of where you are in your marriage or relationship, it is not over; it is only the beginning. There is still work to be done. Your marriage and relationship can last. This book will take you to the next level in understanding the composition and sustainability of your marriage and relationship. With God all things are possible. If you are going to build it, then it must be Built to Last.

Author : Alan G. Lafley,Roger L. Martin
Publisher : Harvard Business Press
Page : 274 pages
File Size : 41,9 Mb
Release : 2013
Category : Business & Economics
ISBN : 9781422187395

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Playing to Win by Alan G. Lafley,Roger L. Martin Pdf

Explains how companies must pinpoint business strategies to a few critically important choices, identifying common blunders while outlining simple exercises and questions that can guide day-to-day and long-term decisions.

Author : Cliff Purington,Chris Butler,Sarah Fister Gale
Publisher : AMACOM
Page : 273 pages
File Size : 43,5 Mb
Release : 2003-06-01
Category : Business & Economics
ISBN : 9780814427187

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Built to Learn by Cliff Purington,Chris Butler,Sarah Fister Gale Pdf

Aerospace giant Rockwell Collins typified the old-fashioned corporate approach to organizational learning: lackluster offerings in bland classroom settings, with little connection to the needs of employees or the goals of the company. Enter Cliff Purington and Chris Butler, who in three years transformed Rockwell into a full-fledged learning organization. With a strategy-based and technology-driven learning approach, a 400 percent increase in offerings, 24/7 access for 17,000 worldwide employees, and cost savings of $23 million, Rockwell is lauded and emulated by organizations all over the world. For this vital book, Purington and Butler have organized their revolutionary approach into 10 clear steps that can similarly transform any company. Readers will learn new ways to build relationships, define core learning objectives, present a solid business case, and implement programs and assess their value. Each step offers detailed processes to follow, and explains what worked (and what didn’t), revealing the secrets behind Rockwell’s stunning transformation.

Author : Hasheem Francis,Deborah Francis
Publisher : BTP Publishing Group
Page : 190 pages
File Size : 41,6 Mb
Release : 2014-03-04
Category : Business & Economics
ISBN : 9780615989310

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Built To Prosper Financially by Hasheem Francis,Deborah Francis Pdf

Our mission is to help "One Million Families" become an example to their community of how powerful it is to be a wealth builder and live by CASH ONLY. Despite the current condition of your finances, this book will assist you in creating a wealthy mindset and lifestyle with a greater sense of ease and well-being. In this book you will learn how to: * Develop the wealth builders mindset * Create a financial plan that will lead you to financial success * Save to invest in income earning opportunities * Avoid the ten causes of financial failure * Get your financial house in order

Author : Billy Crone
Publisher : Lulu.com
Page : 212 pages
File Size : 48,7 Mb
Release : 2024-06-25
Category : Electronic
ISBN : 9781948766456

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A Marriage Built to Last by Billy Crone Pdf

Author : Stanley Turkel,Stanley Turkel Cmhs Ishc
Publisher : AuthorHouse
Page : 420 pages
File Size : 42,6 Mb
Release : 2011
Category : Biography & Autobiography
ISBN : 9781463443412

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Built to Last by Stanley Turkel,Stanley Turkel Cmhs Ishc Pdf

"Built to Last: 100+ Year-Old Hotels East of the Mississippi" is a sequel to my 2011 book, "Built To Last: 100+ Year-Old Hotels in New York." It has 86 chapters, one for each century-old hotel (of 50 rooms or more) east of the Mississippi River and each is illustrated by an antique postcard. The Foreword was written by Joseph McInerney, CHA, President of the American Hotel & Lodging Association. The book has been accepted for promotion, distribution and sale by the American Hotel & Lodging Educational Institute. My research into the histories of these hotels turned up fascinating stories about single-minded developers, brilliant and accidental architects, dedicated owners, famous and infamous guests and even the story of an underground bunker-shelter the size of two football fields built under a hotel to house the U.S. Government in the event of a nuclear war.

Author : Jake Fischer
Publisher : Triumph Books
Page : 295 pages
File Size : 50,5 Mb
Release : 2021-05-04
Category : Sports & Recreation
ISBN : 9781641256070

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Built to Lose by Jake Fischer Pdf

"From front offices to college campuses, Jake Fischer takes you on an engrossing tour of the NBA in its latest golden age, when some of the most captivating teams won by losing." —Lee Jenkins, former Sports Illustrated NBA writer An insider account of modern NBA team-building, based on hundreds of exclusive interviews A single transcendent talent?can change the fortunes of an NBA franchise. One only has to recall the frenzy surrounding recent top pick Zion Williamson to recognize teams' willingness to lose games now for the sake of winning championships later. It's a story that weaves its way behind closed doors to reveal intricate machinations normally hidden from public view. Backed by extensive reporting and hundreds of interviews with top players, coaches, and executives, Jake Fischer chronicles secret pre-draft workouts, feuding between player agents and executives, surprising trade negotiations, interpersonal conflicts, organizational power struggles, and infamous public relations fiascos, making for a fascinating look at the NBA. The definitive account of the NBA's tanking era, when teams raced to the bottom in the hope of eventually winning a championship.

Author : David Sirlin
Publisher : Lulu.com
Page : 144 pages
File Size : 53,8 Mb
Release : 2006-04-01
Category : Games & Activities
ISBN : 9781411666795

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Playing to Win by David Sirlin Pdf

Winning at competitive games requires a results-oriented mindset that many players are simply not willing to adopt. This book walks players through the entire process: how to choose a game and learn basic proficiency, how to break through the mental barriers that hold most players back, and how to handle the issues that top players face. It also includes a complete analysis of Sun Tzu's book The Art of War and its applications to games of today. These foundational concepts apply to virtually all competitive games, and even have some application to "real life." Trade paperback. 142 pages.

Author : Craig R. Semsel
Publisher : Indiana University Press
Page : 312 pages
File Size : 50,5 Mb
Release : 2008-04-17
Category : Transportation
ISBN : 9780253028020

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Built to Move Millions by Craig R. Semsel Pdf

“A hobbyist’s enthusiasm, curiosity, and attention to detail exude from this technological history of Ohio’s streetcar industry . . . Highly recommended.” —Choice At the beginning of the twentieth century, the street railway industry was one of the largest in the nation. Once ubiquitously visible on the city streets, by mid-century the streetcar was nothing more than a distant memory. Ohio was home to several large streetcar systems, especially in Cleveland and Cincinnati, and had more interurban tracks than any other state in the union. Thus, Ohio served as one of the street railway industry’s greatest centers of manufacturing. Built to Move Millions examines the manufacture of streetcars and interurbans within the state of Ohio between 1900 and 1940. In addition to discussing the five major car builders that were active in Ohio during this period, the book addresses Ohio companies that manufactured the various components that went into these vehicles. Includes extensive photos

Author : A.G. Lafley,Roger Martin
Publisher : Harvard Business Press
Page : 274 pages
File Size : 43,8 Mb
Release : 2013-02-05
Category : Business & Economics
ISBN : 9781422187401

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Playing to Win by A.G. Lafley,Roger Martin Pdf

A Wall Street Journal and Washington Post Bestseller A playbook for creating your company's winning strategy. Strategy is not complex. But it is hard. It’s hard because it forces people and organizations to make specific choices about their future—something that doesn’t happen in most companies. Now two of today’s best-known business thinkers get to the heart of strategy—explaining what it’s for, how to think about it, why you need it, and how to get it done. And they use one of the most successful corporate turnarounds of the past century, which they achieved together, to prove their point. A.G. Lafley, former CEO of Procter & Gamble, in close partnership with strategic adviser Roger Martin, doubled P&G’s sales, quadrupled its profits, and increased its market value by more than $100 billion in just ten years. Now, drawn from their years of experience at P&G and the Rotman School of Management, where Martin is dean, this book shows how leaders in organizations of all sizes can guide everyday actions with larger strategic goals built around the clear, essential elements that determine business success—where to play and how to win. The result is a playbook for winning. Lafley and Martin have created a set of five essential strategic choices that, when addressed in an integrated way, will move you ahead of your competitors. They are: • What is our winning aspiration? • Where will we play? • How will we win? • What capabilities must we have in place to win? • What management systems are required to support our choices? The stories of how P&G repeatedly won by applying this method to iconic brands such as Olay, Bounty, Gillette, Swiffer, and Febreze clearly illustrate how deciding on a strategic approach—and then making the right choices to support it—makes the difference between just playing the game and actually winning.

Author : Beverly Aston,Mark Williams
Publisher : Institute for Public Policy Research
Page : 72 pages
File Size : 52,6 Mb
Release : 1996
Category : Business & Economics
ISBN : 1860300316

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Playing to Win by Beverly Aston,Mark Williams Pdf