Catering And Convention Service Survival Guide In Hotels And Casinos

Author : Lisa Lynn Backus,Patti J. Shock
Publisher : Business Expert Press
Page : 222 pages
File Size : 51,7 Mb
Release : 2017-05-08
Category : Business & Economics
ISBN : 9781631575921

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Catering and Convention Service Survival Guide in Hotels and Casinos by Lisa Lynn Backus,Patti J. Shock Pdf

The role of the catering and convention service manager (CCSM) is diverse and must juggle event components. This book imparts authors’ in-depth knowledge of what a CCSM does, what emotional and technical skills are required, how to relate to planners, and execute contracts. It covers communication, food and beverage information, banquet service styles, menu planning, and event space setup standards. Included are best practices of working with nonprofits, social, wedding, association, corporate, VIP, celebrity events, and tradeshows. The authors also discuss how this industry operates within casino properties. Then, the revenue upsell opportunities for all stakeholders, industry accounting, and the paperwork that pulls it all together.

Author : Chris Sheppardson
Publisher : Business Expert Press
Page : 224 pages
File Size : 54,5 Mb
Release : 2021-01-20
Category : Business & Economics
ISBN : 9781953349736

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Hospitality by Chris Sheppardson Pdf

This book is an introduction to one of the fast-developing core pillars in business, sustainability, as well as how it is closely tied into the concept of service. Much has changed during the Covid-19 pandemic; we are seeing companies redefine their value propositions with leaders, once again, returning to core basics and beginning to lead through strong pillars. The new emerging generations are demanding and expecting more. The bar has been raised and the challenge for all leaders is to meet this. There are new leaders emerging with strong visions of the future. As difficult as 2020 has been, we could well be sitting on the brink of a new age in both sustainability and in service. Out of the dark times could come a lot of good but it will require new styles of leadership to what has be seen over the last 20 years.

Author : Michael Marlin
Publisher : Business Expert Press
Page : 208 pages
File Size : 46,8 Mb
Release : 2021-06-15
Category : Science
ISBN : 9781637420676

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Astrotourism by Michael Marlin Pdf

This book explores the growth of the astrotourism, identifies star seeker trends, how the stars have shaped civilizations, and the budding space tourism industry. In the span of a single lifetime, light pollution from Artificial Light At Night (ALAN) has severed our connection with the stars that we’ve had since the dawn of time. With the nocturnal biosphere significantly altered, light’s anthropogenic influence has compelled millions of people to seek out the last remaining dark skies. This book explores the growth of the astrotourism, identifies star seeker trends, how the stars have shaped civilizations, and the budding space tourism industry. Learn ways to develop a destination, find customers, and our relationship with the night sky. Meteor storms, eclipses, auroras, and other celestial phenomena have lured travelers for years and here the author expands the field of astrotourism with the inclusion of astronomical clocks, megaliths, and sundials, which track the movement of the stars.

Author : Helene von Magius Møgelhø
Publisher : Business Expert Press
Page : 156 pages
File Size : 41,8 Mb
Release : 2021-06-09
Category : Business & Economics
ISBN : 9781637420614

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Overtourism by Helene von Magius Møgelhø Pdf

Overtourism examines the increasingly important role of destination management and effective stakeholder engagement in order to maximize the economic contribution of tourism while avoiding the potential pitfalls of overtourism. Rapid growth in international tourism has led to the emergence of the overtourism phenomenon. It is a situation where high tourist numbers start to cause tensions with local residents and communities owing to what they consider to be negative impacts on their quality of life including overcrowding, congestion, housing shortages, and changes in the retail sector. Overtourism can occur in any type of destination be it urban or rural in a developed or developing country. The author does not consider a global reduction in international travel as a likely long-term solution to addressing overtourism. Rather, destinations should prepare for continuous growth in both international tourist arrivals and domestic tourism in the longer term. Overtourism can often be reversed or averted through effective destination management. This requires engaging with key stakeholders and the local community to ensure that the local residents’ quality of life is preserved while at the same time delivering a high-quality experience for visitors. The coronavirus pandemic has provided destinations with an opportunity to reflect and decide how they want to recover and become more resilient and sustainable in the long term.

Author : Virginia Murphy-Berman
Publisher : Business Expert Press
Page : 181 pages
File Size : 48,8 Mb
Release : 2021-06-15
Category : Business & Economics
ISBN : 9781949443226

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Enhancing Joy in Travel by Virginia Murphy-Berman Pdf

Why do so many people love to travel, but sometimes come away unhappy and disappointed in their trips? What can people in the travel industry do to prevent such discontent and promote optimal travel experiences? As a clinical psychologist and an avid traveler, I wanted to write a book that offers fresh perspectives on these questions. Readers will learn a new way of thinking about the nature of travel and about solutions to common travel problems. Strategies informed by psychological theory and research that travel providers can use to enhance their clients’ positive travel encounters are given. Questions explored include: How do travelers’ personalities impact travel satisfaction? Why can seeking perfection in travel and trying to keep up with the often-unrealistic depictions of travel on social media undermine travel joy? What can be done to overcome travel fatigue and boredom? How can travelers prepare for trips in ways that spark excitement and receptivity for what is to come? And what can enhance the enjoyment trips give travelers long after their trips are over? This book is a must read for those in the hospitality and travel industry (both students and professionals) and general readers who want to better understand the complexities of the psychology of travel. It will serve as an invaluable guide to all who would like to learn what it means to travel well.

Author : Betsy Bender Stringam
Publisher : Business Expert Press
Page : 141 pages
File Size : 47,8 Mb
Release : 2020-08-04
Category : Business & Economics
ISBN : 9781952538391

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A Profile of the Hospitality Industry, Second Edition by Betsy Bender Stringam Pdf

This book tells the history, organizational structure, and management strategies of the hospitality industry. The hospitality industry is a unique and diverse industry. This book tells the history, organizational structure, and management strategies of the hospitality industry. Traditionally an entrepreneurial business, the hospitality industry today includes organizations ranging from small independent cafes and inns to large multinational corporations. The author highlights key hotel, restaurant, and casino companies, and explains the concepts of franchising, consortia, and management contracts. The book divulges how the hospitality product is different from other industries: part service and part product, produced and consumed simultaneously, and the role of the customer as part of the service process. The book explains how perishable inventory and labor intensity affect hotels, restaurants, and casinos. The author also reviews policies that promote or restrict tourism and travel, guest and employee safety, labor regulations, food safety laws, and requirements for accommodations for customers with disabilities. This text explains key strategic management decisions of the hospitality industry. The author projects how global expansion and sustainability efforts are shaping the industry, but also warns of the ongoing threats of pandemics and terrorism to travel.

Author : Chris Sheppardson
Publisher : Business Expert Press
Page : 305 pages
File Size : 53,8 Mb
Release : 2020-10-16
Category : Business & Economics
ISBN : 9781952538551

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A Time of Change in Hospitality Leadership by Chris Sheppardson Pdf

This book is an introduction to the challenge of modern leadership. Leadership has changed from the traditional perspective to be one which is far broader based, with more expected and asked. Leaders today need to consider their stakeholders, their employees, the communities and society in which they operate, the environment, culture, and trends. The world has changed so much in the last ten years and many are lagging behind in their understanding. At the same time, we are about to witness a change in generations and the question arises as to whether industry is ready to empower and pass on the baton of leadership? The main goals are to help students to understand what will be asked of them as they become leaders. It is aimed to challenge perceptions, thinking, and knowledge. Also, it aims to prepare students to identify how leadership has changed people’s lives and help develop critical thinking about the role of leaders in business and in society.

Author : Kreg Ettenger,Samantha Hogenson
Publisher : Business Expert Press
Page : 148 pages
File Size : 50,7 Mb
Release : 2017-05-23
Category : Business & Economics
ISBN : 9781631577529

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Marine Tourism, Climate Change, and Resiliency in the Caribbean, Volume I by Kreg Ettenger,Samantha Hogenson Pdf

As the nations of the Caribbean respond to and prepare for climate change, tourism has the potential to both worsen and mitigate these effects. In this book we look at marine tourism and its connection with ocean health, fisheries, and critical ecosystems, including coral reefs. We consider the role that marine protected areas can play in preserving reefs and other ecosystems, leading to greater resilience in the face of climate change. Finally, we look at how the tourism industry is responding to the threat of climate change, using its economic and social capital to foster positive change in the Caribbean and other parts of the world. While the situation is clearly urgent, we hope this volume provides readers with some optimism, as well as tangible ideas for using tourism to help mitigate the impending effects of climate change on marine ecosystems and economies.

Author : Kreg Ettenger,Martha Honey,Samantha Hogenson
Publisher : Business Expert Press
Page : 234 pages
File Size : 50,9 Mb
Release : 2017-11-21
Category : Business & Economics
ISBN : 9781631577543

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Marine Tourism, Climate Change, and Resilience in the Caribbean, Volume II by Kreg Ettenger,Martha Honey,Samantha Hogenson Pdf

As the nations of the Caribbean respond to the emerging effects of climate change and prepare for those to come, tourism has the potential to either worsen or mitigate these impacts. In this book we look specifically at marine recreation and how its various sectors—ranging from surfing, diving and sport fishing, to yacht­ing and cruise ships—are coping with and preparing for climate change in the Caribbean. Through essays and case studies by scientists, business leaders, government and NGO staff, and others, we show that tourism could lead the way in reducing human-induced climate impacts, protecting and restoring crucial ecosystems and habitats, and building sustainable futures for the people of the Caribbean and beyond.

Author : Martha Honey,Samantha Hogenson
Publisher : Business Expert Press
Page : 188 pages
File Size : 49,5 Mb
Release : 2017-03-24
Category : Business & Economics
ISBN : 9781631574849

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Coastal Tourism, Sustainability, and Climate Change in the Caribbean, Volume II by Martha Honey,Samantha Hogenson Pdf

This second volume on coastal tourism and climate change in the Caribbean examines three key supporting sectors: golf, local agriculture and cuisine, and aviation. Today, climate change is propelling accelerated reforms in these three sectors. Initiatives to link local agriculture to tourism are enriching visitor experiences and revitalizing local crops and cuisine, while reducing the carbon impact-the food print-from agricultural imports. Similarly, golf certification programs are providing templates for constructing and operating courses with smaller carbon footprints. In aviation, as well, virtually all international airlines are testing non-fossil fuel alternatives, and a nascent but growing green airport movement is reducing aviation's carbon footprint and improving its resilience. As the volume concludes, coastal tourism in the Caribbean is today addressing two intertwined concerns and opportunities: Òthe impacts of climate change and imperative of responsible tourism.Ó

Author : Patti J Shock
Publisher : Unknown
Page : 110 pages
File Size : 53,7 Mb
Release : 2024-04-27
Category : Electronic
ISBN : 1118158040

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On-Premise Catering by Patti J Shock Pdf

Author : Patti J. Shock,Cheryl Sgovio,John M. Stefanelli
Publisher : John Wiley & Sons
Page : 484 pages
File Size : 40,8 Mb
Release : 2011
Category : Business & Economics
ISBN : 1118108892

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On-premise Catering by Patti J. Shock,Cheryl Sgovio,John M. Stefanelli Pdf

The only complete, in-depth guide to contemporary on-premise catering principles and practices On-premise catering is an essential part of the fast-growing catering and events industry, and this is the only guide that covers all the essential skills and knowledge a professional needs to succeed in the field. Written by three top catering experts and educators, "On-Premise Catering" is the definitive guide to catering in hotels, banquet halls, wedding facilities, conference centers, private clubs, and other venues. This new "Second Edition" has been thoroughly updated and revised to cover modern technological trends in the industry, including online marketing, social media, and digital proposals, as well as modern d(r)cor, effective menu writing, catering in stadiums and casinos, and more.Fully updated to keep pace with current industry trends and practicesCovers all aspects of on-premise catering, from food and beverage service, room setup, and d(r)cor, to staffing, marketing, and financial controlsIdeal for caterers, event professionals, chefs working in on-premise facilities, and students in culinary, hospitality, and foodservice management programs On-premise catering requires a broad range of knowledge, from accounting and marketing basics to event coordination and management skills, and this book provides all the information students and professionals need to succeed in this exciting and dynamic field

Author : DK Travel
Publisher : Penguin
Page : 202 pages
File Size : 45,5 Mb
Release : 2017-08-15
Category : Travel
ISBN : 9781465470980

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DK Eyewitness Las Vegas Travel Guide by DK Travel Pdf

Visit and explore Las Vegas, a.k.a. Sin City, and walk along the strip, gamble in the casinos, eat amazing food, or stop by a show in the entertainment capital of the world. From top restaurants, bars, and clubs to standout scenic sites and walks, our insider tips are sure to make your trip outstanding. Whether you're looking for unique and interesting shops and markets, or seeking the best venues for music and nightlife, we have entertainment and hotel recommendations for every budget covered in our Eyewitness Travel Guide. Discover DK Eyewitness Travel Guide: Las Vegas. + Detailed itineraries and "don't-miss" destination highlights at a glance. + Illustrated cutaway 3-D drawings of important sights. + Floor plans and guided visitor information for major museums. + Guided walking tours, local drink and dining specialties to try, things to do, and places to eat, drink, and shop by area. + Area maps marked with sights. + Detailed city maps include street finder indexes for easy navigation. + Insights into history and culture to help you understand the stories behind the sights. + Hotel and restaurant listings highlight DK Choice special recommendations. With hundreds of full-color photographs, hand-drawn illustrations, and custom maps that illuminate every page, DK Eyewitness Travel Guide: Las Vegas truly shows you the city as no one else can. Recommended: For a pocket guidebook to Las Vegas, check out DK Eyewitness Travel Guide: Top 10 Las Vegas, which is packed with dozens of top 10 lists, ensuring you make the most of your time and experience the best of everything.

Author : DK
Publisher : Penguin
Page : 202 pages
File Size : 53,7 Mb
Release : 2015-08-04
Category : Travel
ISBN : 9781465445186

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DK Eyewitness Travel Guide Las Vegas by DK Pdf

The DK Eyewitness Travel Guide: Las Vegas will lead you straight to the best attractions Las Vegas has to offer. The guide includes unique cutaways, floor plans, and reconstructions of the city's stunning architecture, plus 3D aerial views of the key districts to explore on foot. You'll find detailed listings of the best hotels, restaurants, bars, and shops for all budgets in this fully updated and expanded guide, plus insider tips on everything from where to find the best markets and nightspots to great attractions for children. The DK Eyewitness Travel Guide: Las Vegas shows you what others only tell you.

Author : Rose Arny
Publisher : Unknown
Page : 1100 pages
File Size : 41,8 Mb
Release : 1999
Category : American literature
ISBN : UOM:39015046858125

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Forthcoming Books by Rose Arny Pdf