Co Creating Digital Public Services For An Ageing Society

Author : Juliane Jarke
Publisher : Springer Nature
Page : 241 pages
File Size : 51,5 Mb
Release : 2020-09-14
Category : Law
ISBN : 9783030528737

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Co-creating Digital Public Services for an Ageing Society by Juliane Jarke Pdf

This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; their uptake however remains well below expectations. In particular, amongst older adults the need for public services is high, while at the same time the uptake of digital services is lower than the population average. One of the reasons is that many digital public services (or e-services) do not respond well to the life worlds, use contexts and use practices of its target audiences. This book argues that when older adults are involved in the process of identifying, conceptualising, and designing digital public services, these services become more relevant and meaningful. The book describes and compares three co-creation projects that were conducted in two European cities, Bremen and Zaragoza, as part of a larger EU-funded innovation project. The first part of the book traces the origins of co-creation to three distinct domains, in which co-creation has become an equally important approach with different understandings of what it is and entails: (1) the co-production of public services, (2) the co-design of information systems and (3) the civic use of open data. The second part of the book analyses how decisions about a co-creation project’s governance structure, its scope of action, its choice of methods, its alignment with strategic policies and its embedding in existing public information infrastructures impact on the process and its results. The final part of the book identifies key challenges to co-creation and provides a more general assessment of what co-creation may achieve, where the most promising areas of application may be and where it probably does not match with the contingent requirements of digital public services. Contributing to current discourses on digital citizenship in ageing societies and user-centric design, this book is useful for researchers and practitioners interested in co-creation, public sector innovation, open government, ageing and digital technologies, citizen engagement and civic participation in socio-technical innovation.

Author : Juliane Jarke
Publisher : Unknown
Page : 0 pages
File Size : 51,5 Mb
Release : 2021
Category : Electronic
ISBN : 303052874X

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Co-creating Digital Public Services for an Ageing Society by Juliane Jarke Pdf

This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; their uptake however remains well below expectations. In particular, amongst older adults the need for public services is high, while at the same time the uptake of digital services is lower than the population average. One of the reasons is that many digital public services (or e-services) do not respond well to the life worlds, use contexts and use practices of its target audiences. This book argues that when older adults are involved in the process of identifying, conceptualising, and designing digital public services, these services become more relevant and meaningful. The book describes and compares three co-creation projects that were conducted in two European cities, Bremen and Zaragoza, as part of a larger EU-funded innovation project. The first part of the book traces the origins of co-creation to three distinct domains, in which co-creation has become an equally important approach with different understandings of what it is and entails: (1) the co-production of public services, (2) the co-design of information systems and (3) the civic use of open data. The second part of the book analyses how decisions about a co-creation project's governance structure, its scope of action, its choice of methods, its alignment with strategic policies and its embedding in existing public information infrastructures impact on the process and its results. The final part of the book identifies key challenges to co-creation and provides a more general assessment of what co-creation may achieve, where the most promising areas of application may be and where it probably does not match with the contingent requirements of digital public services. Contributing to current discourses on digital citizenship in ageing societies and user-centric design, this book is useful for researchers and practitioners interested in co-creation, public sector innovation, open government, ageing and digital technologies, citizen engagement and civic participation in socio-technical innovation.

Author : Susan Baines,Rob Wilson,Chris Fox,Inga Narbutaité Aflaki,Andrea Bassi,Heli Aramo-Immonen,Riccardo Prandini
Publisher : Policy Press
Page : 210 pages
File Size : 41,9 Mb
Release : 2024-06-25
Category : Business & Economics
ISBN : 9781447367161

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Co-creation in Public Services for Innovation and Social Justice by Susan Baines,Rob Wilson,Chris Fox,Inga Narbutaité Aflaki,Andrea Bassi,Heli Aramo-Immonen,Riccardo Prandini Pdf

Available Open Access digitally under CC-BY licence.. Informed by practical action, lived experience and international research, this book shines new light on the theory and reality of co-creation, highlighting the possibilities and potential in a range of contexts through practical service dilemmas and lived experience.

Author : Sue Baines,Rob Wilson,Chris Fox,Inga Narbutaité Aflaki,Andrea Bassi,Heli Aramo-Immonen,Riccardo Prandini
Publisher : Policy Press
Page : 210 pages
File Size : 40,6 Mb
Release : 2024-06-25
Category : Political Science
ISBN : 9781447367178

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Co-creation in Public Services for Innovation and Social Justice by Sue Baines,Rob Wilson,Chris Fox,Inga Narbutaité Aflaki,Andrea Bassi,Heli Aramo-Immonen,Riccardo Prandini Pdf

Available Open Access digitally under CC-BY-NC-ND licence. This book examines the idea and practice of co-creation in public services. Informed by practical action, lived experience and research from 10 countries across Europe, including the UK, it shines new light on the theory and reality of co-creation by conceptualising it in terms of human rights, social justice and social innovation. Focusing on human dimensions, the book presents real life examples in public services as diverse as social care, health, work activation, housing and criminal justice. It also highlights the ways digital technologies can accelerate or hinder co-creation. The book confronts a paradox at the heart of co-creation: standardisation and inflexibility in planning and resourcing, or ‘concrete-ness’, counters the ‘elasticity’ required to sustain co-creation in complex contexts.

Author : Alexander Peine,Barbara Marshall,Wendy Martin,Louis Neven
Publisher : Routledge
Page : 279 pages
File Size : 40,6 Mb
Release : 2021-03-23
Category : Psychology
ISBN : 9781000300529

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Socio-gerontechnology by Alexander Peine,Barbara Marshall,Wendy Martin,Louis Neven Pdf

Theorize the technification of later life. Critically discuss and assess the state of the art of research on the digitization of later life. Provide ground-breaking interdisciplinary scholarship in STS and Age Studies that will carry both fields forward. Highlight and demonstrate the importance of reflexive social science insights for innovation policies and design related to old age. Deliver a formative volume as reference for future studies in Socio-gerontechnology in STS and various ageing disciplines.

Author : Helena Hirvonen,Mia Tammelin,Riitta Hänninen,Eveline J.M. Wouters
Publisher : Routledge
Page : 159 pages
File Size : 53,7 Mb
Release : 2021-11-29
Category : Social Science
ISBN : 9781000482782

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Digital Transformations in Care for Older People by Helena Hirvonen,Mia Tammelin,Riitta Hänninen,Eveline J.M. Wouters Pdf

The book investigates digitalisation in care for older people by giving insight into service users’ and professionals’ opportunities to digital agency in the context of European welfare states. With a focus on service users and providers experiences of digital care, the contributions address the manifold and often contradictory consequences of active ageing policies and innovation programmes. To assess digital agency of older people, ageism and co-creation in the innovation processes as well the use of digital platforms are addressed, while care professionals’ digital agency is examined through empirical cases that focus on the interaction between human and non-human actors in long-term care services, the temporality and spatiality of care, and the organisational requirements for successful implementation of digital technologies. From a variety of conceptual and theoretical viewpoints, the chapters provide a comprehensive and timely overview of ways to address the phenomena of ageing and digitalisation. The book provides critical vantage points to academic readership, health and social care professionals, policymakers, other stakeholders as well as the general audience on the effects of digitalisation in care for older people. "The Open Access version of this book, available at http://www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license. The Open Access fee was funded by University of Jyvaskyla, Finland."

Author : Georgina McAllister,Sandra Bhatasara,Priscilla Claeys,Jo Howard,Stefanie Lemke,Katharine McKinnon,Nina Isabella Moeller
Publisher : Frontiers Media SA
Page : 164 pages
File Size : 54,7 Mb
Release : 2023-05-29
Category : Science
ISBN : 9782832524237

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Participatory action research in a time of COVID and beyond by Georgina McAllister,Sandra Bhatasara,Priscilla Claeys,Jo Howard,Stefanie Lemke,Katharine McKinnon,Nina Isabella Moeller Pdf

Author : Andreas Hepp,Juliane Jarke,Leif Kramp
Publisher : Springer Nature
Page : 480 pages
File Size : 51,8 Mb
Release : 2022
Category : Digital media
ISBN : 9783030961800

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New Perspectives in Critical Data Studies by Andreas Hepp,Juliane Jarke,Leif Kramp Pdf

This Open Access book examines the ambivalences of data power. Firstly, the ambivalences between global infrastructures and local invisibilities challenge the grand narrative of the ephemeral nature of a global data infrastructure. They make visible local working and living conditions, and the resources and arrangements required to operate and run them. Secondly, the book examines ambivalences between the state and data justice. It considers data justice in relation to state surveillance and data capitalism, and reflects on the ambivalences between an "entrepreneurial state" and a "welfare state." Thirdly, the authors discuss ambivalences of everyday practices and collective action, in which civil society groups, communities, and movements try to position the interests of people against the "big players" in the tech industry. The book includes eighteen chapters that provide new and varied perspectives on the role of data and data infrastructures in our increasingly datafied societies. Andreas Hepp is Professor of Media and Communications and Head of ZeMKI, Centre for Media, Communication and Information Research, University of Bremen, Germany. He is the author of 12 monographs including The Mediated Construction of Reality (with Nick Couldry, 2017), Transcultural Communication (2015) and Cultures of Mediatization (2013). Juliane Jarke is a senior researcher at the Institute for Information Management Bremen (ifi b) and Centre for Media, Communication and Information Research (ZeMKI) at the University of Bremen, Germany. Jarke co-edited The Datafication of Education (with Andreas Breiter, 2019) and Probes as Participatory Design Practice (with Susanne Maa, 2018). Leif Kramp is a post-doctoral media, communication and history scholar and Research Coordinator of the Centre for Media, Communication and Information Research at the University of Bremen (ZeMKI), Germany. Kramp has authored and edited various books about the transformation of media and journalism and is a founding member of the German Association of Media and Journalism Criticism (VfMJ).

Author : Steven Furnell,Nathan Clarke
Publisher : Springer Nature
Page : 229 pages
File Size : 40,9 Mb
Release : 2021-07-07
Category : Computers
ISBN : 9783030811112

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Human Aspects of Information Security and Assurance by Steven Furnell,Nathan Clarke Pdf

This book constitutes the proceedings of the 15th IFIP WG 11.12 International Symposium on Human Aspects of Information Security and Assurance, HAISA 2021, held virtually in July 2021. The 18 papers presented in this volume were carefully reviewed and selected from 30 submissions. They are organized in the following topical sections: attitudes and perspectives; cyber security education; and people and technology.

Author : Management Association, Information Resources
Publisher : IGI Global
Page : 1875 pages
File Size : 53,7 Mb
Release : 2022-02-04
Category : Social Science
ISBN : 9781668452967

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Research Anthology on Supporting Healthy Aging in a Digital Society by Management Association, Information Resources Pdf

In today’s rapidly evolving society, there has been an increase in technologies and systems available to support the elderly throughout various aspects of life. We have come a long way in the quality of life we can offer our aging populations in recent years due to these technological innovations, medical advancements, and research initiatives. However, further study of these developments is crucial to ensure they are utilized to their utmost potential in securing a healthier elderly population. The Research Anthology on Supporting Healthy Aging in a Digital Society discusses the current challenges of aging in the modern world as well as recent developments in medicine and technology that can be used to improve the quality of life of elderly citizens. Covering a wide range of topics such as smart homes, remote healthcare, and aging in place, this reference work is ideal for healthcare professionals, gerontologists, therapists, government officials, policymakers, researchers, academicians, practitioners, scholars, instructors, and students.

Author : Andrei V. Chugunov,Marijn Janssen,Igor Khodachek,Yuri Misnikov,Dmitrii Trutnev
Publisher : Springer Nature
Page : 326 pages
File Size : 40,8 Mb
Release : 2022-04-13
Category : Computers
ISBN : 9783031042386

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Electronic Governance and Open Society: Challenges in Eurasia by Andrei V. Chugunov,Marijn Janssen,Igor Khodachek,Yuri Misnikov,Dmitrii Trutnev Pdf

This book constitutes the refereed proceedings of the 8th Conference on Electronic Governance and Open Society: Challenges in Eurasia, EGOSE 2021, held in St. Petersburg, Russia, in November 2021. The 21 full papers were carefully reviewed and selected from 69 submissions, additionally one invited paper has been included in this volume. The papers are organized in topical sections on ​digital technology and design; digital Society; digital government and economy.

Author : OECD
Publisher : OECD Publishing
Page : 516 pages
File Size : 53,6 Mb
Release : 2016-07-06
Category : Electronic
ISBN : 9789264260016

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OECD Public Governance Reviews Northern Ireland (United Kingdom): Implementing Joined-up Governance for a Common Purpose by OECD Pdf

Northern Ireland is currently undertaking public administration reforms. This report highlights areas where Northern Ireland possesses strengths upon which to build reforms and suggests actions for the future.

Author : Emmanuelle Arnould,Elsa Pilichowski,Edouard Turkisch,Organisation for Economic Co-operation and Development
Publisher : OECD Publishing
Page : 276 pages
File Size : 55,7 Mb
Release : 2007
Category : Law
ISBN : STANFORD:36105124214920

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Ageing and the Public Service by Emmanuelle Arnould,Elsa Pilichowski,Edouard Turkisch,Organisation for Economic Co-operation and Development Pdf

An ageing population creates immediate pressures for changes in both service delivery and human resources management in government. It affects workforce reallocation across sectors, acts as an impetus for thed reorganisation of social service delivery between the public and private sectors, and demands an increase in government productivity to face increased fiscal demands. In parallel, government workforces are ageing even more rapidly than the rest of society. This raises specific challenges and opportunities. This book reviews the experiences of nine OECD member countries in this field. It presents some conclusions on strategies that could be used to adjust human resource policies to the wider ageing challenge.

Author : Giuseppe Andreoni,Cinzia Mambretti
Publisher : Springer Nature
Page : 365 pages
File Size : 40,8 Mb
Release : 2021-08-01
Category : Medical
ISBN : 9783030726638

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Digital Health Technology for Better Aging by Giuseppe Andreoni,Cinzia Mambretti Pdf

This book describes the multidisciplinary approach needed to tackle better aging. Aging populations are one of the 21st century’s biggest challenges. National health systems are forced to adapt in order to provide adequate and affordable care. Innovation, driven by digital technology, is a key to improving quality of life and encouraging healthy living. Well-designed technology keeps people empowered, independent, and mobile; however, despite widespread adoption of ICT in day-to-day life, digital health technologies have yet to catch on. To this end, technology needs to be effective, usable, cheap, and designed to ensure the security of the managed data. In the era of mHealth, mobile technology, and social design, this book describes, in six sections, the collaboration of polytechnic know-how and social science and health sectors in the creation of a system for encouraging people to engage in healthy behavior and achieve a better quality of life.

Author : Kate Hamblin,Matthew Lariviere
Publisher : Policy Press
Page : 174 pages
File Size : 54,5 Mb
Release : 2023-05-16
Category : Social Science
ISBN : 9781447364818

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Care Technologies for Ageing Societies by Kate Hamblin,Matthew Lariviere Pdf

EPDF and EPUB available Open Access under CC-BY-NC-ND licence. Technology is quickly becoming an integral part of care systems across the world and is frequently cited in policy discourse as pivotal for solving the ‘crisis’ in care and delivering positive outcomes. Exploring the role of technology in Europe, Canada, Australia and Japan, this book examines how technology contributes effectively to the sustainability of these different care systems, which are facing similar emergent pressures, including increased longevity, falling fertility and the consequences of the COVID-19 pandemic. It considers the challenges and opportunities of embedding technologies in care systems and the subsequent outcomes for older and disabled service users, carers and the care workforce.