Cobit User Guide For Service Managers

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COBIT User Guide for Service Managers

Author : Anonim
Publisher : ISACA
Page : 55 pages
File Size : 45,8 Mb
Release : 2009
Category : Technology & Engineering
ISBN : 9781604200713

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COBIT User Guide for Service Managers by Anonim Pdf

COBIT User Guide for Service Managers

Author : IT Governance Institute
Publisher : Unknown
Page : 128 pages
File Size : 51,8 Mb
Release : 2009
Category : Auditing
ISBN : OCLC:418785071

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COBIT User Guide for Service Managers by IT Governance Institute Pdf

COBIT® 5 - A Management Guide

Author : Pierre Bernard
Publisher : Van Haren
Page : 134 pages
File Size : 54,8 Mb
Release : 2012-06-06
Category : Education
ISBN : 9789087538002

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COBIT® 5 - A Management Guide by Pierre Bernard Pdf

This Management Guide provides readers with two benefits. First, it is a quick-reference guide to IT governance for those who are not acquainted with this field. Second, it is a high-level introduction to ISACA's open standard COBIT 5.0 that will encourage further study. This guide follows the process structure of COBIT 5.0.This guide is aimed at business and IT (service) managers, consultants, auditors and anyone interested in learning more about the possible application of IT governance standards in the IT management domain. In addition, it provides students in IT and Business Administration with a compact reference to COBIT 5.0.

Metrics for Service Management:

Author : Peter Brooks
Publisher : Van Haren
Page : 182 pages
File Size : 54,7 Mb
Release : 2012-03-03
Category : Education
ISBN : 9789087536480

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Metrics for Service Management: by Peter Brooks Pdf

This title is the sister book to the global best-seller Metrics for IT Service Management. Taking the basics steps described there, this new title describes the context within the ITIL 2011 Lifecycle approach. More than that it looks at the overall goal of metrics which is to achieve Value. The overall delivery of Business Value is driven by Corporate Strategy and Governance, from which Requirements are developed and Risks identified. These Requirements drive the design of Services, Processes and Metrics. Metrics are designed and metrics enable design as well as governing the delivery of value through the whole lifecycle. The book shows the reader how do achieve this Value objective by extending the ITIL Service Lifecycle approach to meet business requirements.

The Risk IT Practitioner Guide

Author : Isaca
Publisher : ISACA
Page : 137 pages
File Size : 55,8 Mb
Release : 2009
Category : Technology & Engineering
ISBN : 9781604201161

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The Risk IT Practitioner Guide by Isaca Pdf

SOC 2 User Guide

Author : Isaca
Publisher : Unknown
Page : 58 pages
File Size : 46,9 Mb
Release : 2012-09-30
Category : Technology & Engineering
ISBN : 9781604202618

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SOC 2 User Guide by Isaca Pdf

The Risk IT Framework

Author : Isaca
Publisher : ISACA
Page : 107 pages
File Size : 46,7 Mb
Release : 2009
Category : Technology & Engineering
ISBN : 9781604201116

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The Risk IT Framework by Isaca Pdf

The Business Case Guide

Author : Isaca,Information Systems Audit and Control Association
Publisher : ISACA
Page : 63 pages
File Size : 43,8 Mb
Release : 2010
Category : Technology & Engineering
ISBN : 9781604201055

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The Business Case Guide by Isaca,Information Systems Audit and Control Association Pdf

Owning ITIL

Author : Rob England
Publisher : Two Hills Ltd
Page : 149 pages
File Size : 48,5 Mb
Release : 2009
Category : Business & Economics
ISBN : 9780958296908

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Owning ITIL by Rob England Pdf

Essential reading for all decision makers (IT-literate or not) who are presented with an ITIL(r) proposal or asked to oversee or own an ITIL project. It explains, in lay-manager's terms, what ITIL is. It reveals what ITIL is good for, what it is bad at, what to expect. It describes how to ensure an ITIL project succeeds, what to require from the project, and how to measure the results. "Score: 10 out of 10... This is a wonderfully irreverent, but totally authoritative, book... It is a slim manual that seeks to debunk the language and meaning of ITIL and relate it to the practical implementation of IT service management... It's a gem of a book that offers a good perspective on what the ITIL v3 manuals take 5 volumes to cover." (British Computer Society)

Cloud Computing

Author : Kris Jamsa
Publisher : Jones & Bartlett Publishers
Page : 343 pages
File Size : 49,9 Mb
Release : 2013
Category : Business & Economics
ISBN : 9781449647391

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Cloud Computing by Kris Jamsa Pdf

Introducing cloud computing -- Software as a service (SaaS) -- Platform as a service (PaaS) -- Infrastructure as a service (IaaS) -- Identity as a service (IDaas) -- Data storage in the cloud -- Collaboration in the cloud -- Virtualization -- Securing the cloud -- Disaster recovery and business continuity and the cloud -- Service-oriented architecture -- Managing the cloud -- Migrating to the cloud -- Mobile cloud computing -- Governing the cloud -- Evaluating the cloud's business impact and economics -- Designing cloud-based solutions -- Coding cloud-based applications -- Application scalability -- The future of the cloud.

COBIT 5

Author : ISACA
Publisher : ISACA
Page : 230 pages
File Size : 50,9 Mb
Release : 2012
Category : COBIT (Information technology management standard)
ISBN : 9781604202397

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COBIT 5 by ISACA Pdf

This publication complements COBIT 5 and contains a detailed reference guide to the processes defined in the COBIT 5 process reference model.