Communication Case Studies For Health Care Professionals

Author : Dr. Michael P. Pagano, PhD, PA-C
Publisher : Springer Publishing Company
Page : 440 pages
File Size : 44,5 Mb
Release : 2014-12-03
Category : Medical
ISBN : 9780826125187

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Communication Case Studies for Health Care Professionals, Second Edition by Dr. Michael P. Pagano, PhD, PA-C Pdf

PRAISE FOR THE FIRST EDITION: "Öallows students and faculty to explore real-life health communication behaviors through role-playing, interactive exercises, and examplesÖeasily adapted for use in many situations, sensitivity and diversity trainingÖvery worthwhile book for every medical faculty member working to instill professionalismÖin students." óVincent Carr, DO, MSA, FACC, FACP, Uniformed Services University of the Health Sciences The importance of good communication between health professionals and patients has been well documented. Not only does it foster patient satisfaction, it can have a profound effect on health outcomes. This casebook/workbook helps students, faculty, and health care providers to assess and practice key interpersonal and health communication skills. It presents 45 communication scenarios for students to critique and rewrite in order to enhance the interpersonal relationships of participants. The second edition builds on the first with the addition of 11 new cases and theoretical discussions of interpersonal, gender, intercultural, organizational, and media communication. Additionally, the new edition analyzes each scenario in detail to facilitate broader use by an interprofessional team and expand awareness of the specific skills needed by each health care professional. The new Take-Away Considerations feature at the end of each case study reinforces an understanding of the elements of effective communication. With an eye to time management, each chapter includes effective and ineffective examples of interpersonal communication and interpersonal relationship building. Cases follow the same format including theoretical underpinnings of a particular skill or set of communication skills, an overview of key topics, initial interaction (for role play or analysis), discussion questions (with space for answers), interactive activities and an alternate interaction highlighting more effective communication behaviors, follow-up discussion, key points, and Take-Away Considerations. Scenarios can be used for role play and follow-up discussion in the classroom, for small group work, or individually, as well as in the simulation center and for interprofessional education courses. NEW TO THE SECOND EDITION: Includes theoretical introductions to interpersonal, gender, intercultural, organizational, and media communication Presents 11 new case studies Provides an introduction for each case study Describes the application of communication theory for more effective use in the classroom, simulation center, or professional setting Features Take-Away Considerations at the end of each case

Author : MICHAEL P. PAGANO
Publisher : Unknown
Page : 0 pages
File Size : 48,7 Mb
Release : 2013
Category : Electronic
ISBN : OCLC:1368216487

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COMMUNICATION CASE STUDIES FOR HEALTH CARE PROFESSIONALS. by MICHAEL P. PAGANO Pdf

Author : Elsevier
Publisher : Elsevier Health Sciences
Page : 256 pages
File Size : 47,7 Mb
Release : 2019-09-04
Category : Medical
ISBN : 9780323681322

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Effective Communication for Health Professionals - E-Book by Elsevier Pdf

Ensure you have the skills to effectively communicate with patients and other healthcare professionals! With its easy-to-read style, Effective Communication for Health Professionals, 2nd edition, is loaded with useful tips and exercises to help you learn the universal (and necessary) practice of communication. This full-color second edition reflects current therapeutic techniques, including Communication Guidelines feature boxes, Words at Work dialogue boxes, added case studies, and all-new content exploring the most current communication tools in the modern health care setting. In addition, interactive exercises on the Evolve companion website encourages you to practice therapeutic communication techniques in real-life situations. UNIQUE! Interactive activities on accompanying Evolve site include a variety of application exercises such as scenarios with voice mail messages and patient/caregiver interviews. Easy-to-read style provides practical information, hints, and tips. Test Your Communication IQ boxes provide you with a short self-assessment test at the beginning of each chapter. Spotlight on Success boxes provide you with useful, practical tips for improving workplace habits and communication. Expanding Critical Thinking boxes provide actual case examples and activities with useful tips to help you apply what you’ve learned to practice. Legal Eagle boxes provide useful tips that focus on honesty, as well as ethical and legal communication between patients and healthcare workers. End-of-chapter questions and exercises help you to use knowledge learned from topics presented in the chapter. NEW! Chapter devoted to cross-cultural communication promotes understanding of care in a diverse workplace NEW! Chapter on diseases and disorders discusses communication with patients experiencing specific physical and mental illnesses and disorders. NEW and UNIQUE! Words at Work dialogue boxes demonstrate actual conversations between healthcare workers and clients. UPDATED! Content reflects the most current communication tools for the modern healthcare setting. NEW! Full-color design and art program promote engagement. NEW and UNIQUE! Communication Guidelines boxes direct you to best practices for the effective exchange of information. NEW! Additional Taking the Chapter to Work case studies demonstrate real-life communication pitfalls and successes.

Author : Eileen Berlin Ray
Publisher : Routledge
Page : 334 pages
File Size : 55,5 Mb
Release : 2013-11-05
Category : Language Arts & Disciplines
ISBN : 9781136690761

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Case Studies in Health Communication by Eileen Berlin Ray Pdf

This book focuses on the complexities of the communication of health-related messages and information through the use of case studies. The expert contributors to this volume are scholars who, during their research and consulting, grapple with many of the issues of concern to those studying health communication. While several introductory books offer brief case studies to illustrate concepts covered, this book provides in-depth cases that enable more advanced students to apply theory to real situations.

Author : Dr. Michael P. Pagano, PhD, PA-C
Publisher : Springer Publishing Company
Page : 296 pages
File Size : 54,9 Mb
Release : 2016-08-28
Category : Medical
ISBN : 9780826124425

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Health Communication for Health Care Professionals by Dr. Michael P. Pagano, PhD, PA-C Pdf

Promotes an interdisciplinary approach to the study of health communication According to the Joint Commission, over 75% of all serious medical errors in this country result from miscommunication. Based in these adverse realities and the author philosophy that communication is a clinical skill integral to effective health care delivery, this comprehensive text addresses thetheories and abilities needed by all health care providers. The only text written specifically for students of nursing, medicine, physical therapy,pharmacy, dentistry, physician assistants and opticians, this book incorporates recommendations for specific multimedia, suggestions for class discussion and interactive case studies to provide a rich and multi-perspective learning experience for gaining optimal expertise in effective health communication The author underscores the importance of developing and maintaining successful relationships with patients, peers, and colleagues as a cornerstone ofeffective health care outcomes. With an emphasis on interactive learning, the text utilizescommunication theories to analyze verbal and non-verbalbehaviors in diverse health care contexts and assess which are more effective and why. Summaries at the end of each chapter discuss health communicationoutcomes. Chapters cover interpersonal and gendered communication, provider-patient communication, intercultural communication, organizationalcommunication, team communication, malpractice, palliative care, end-of-life communication, and many other topics. Key Features: Fosters a patient-centered, interdisciplinary, multidimensional learning experience for health care students Recommends experiential learning using videos, films, and related discussion exercises Presents case study role-plays Provides companion case study resource to enhance learning objectives

Author : Charles McConnell
Publisher : Jones & Bartlett Learning
Page : 329 pages
File Size : 42,8 Mb
Release : 2010-10-25
Category : Business & Economics
ISBN : 9780763766191

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Case Studies in Health Care Supervision by Charles McConnell Pdf

Case Studies in Health Care Supervision is a comprehensive collection of 100 case studies that address the fundamentals of first-line management in health care organizations. Ideal as a supplement to any text on health care supervision, these case studies bring to life the day-to-day issues faced by health care managers and supervisors working on the front lines to help your students understand the practical application of management concepts. the book is also useful as a primary text for continuing education by working health care managers or for self-study.

Author : Annegret Hannawa,Albert Wu,Robert Juhasz
Publisher : Walter de Gruyter GmbH & Co KG
Page : 273 pages
File Size : 47,8 Mb
Release : 2017-03-20
Category : Medical
ISBN : 9783110455014

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New Horizons in Patient Safety: Understanding Communication by Annegret Hannawa,Albert Wu,Robert Juhasz Pdf

This case studies book is a unique, practical, cutting-edge, and indispensable go-to resource for front-line practitioners and educators in medicine. Each case study (chapter) is framed by a set of introductory learning objectives, an evaluation section, thought-provoking discussion questions, and references to further readings. Furthermore, the book is conveniently organized along the continuum of medical care delivery, providing quick access to ad-hoc solutions in safety- and quality-compromised situations, illustrating how skillful communication can be the key to a more effective prevention, intervention, and response to “close calls” and adverse events. The case studies book is unique and innovative in its interdisciplinary integration of the contemporary literature in communication science with current “hot buttons” of patient safety. It manifests a valuable interdisciplinary collaboration by translating the basic tenets of human communication science for practitioners of medicine, providing a conceptual, evidence-based foundation for formulating communication-based practice guidelines to advance patient safety and quality of care. The case studies put communication theory into practice to facilitate experiential learning, granting insights into the breadth and diverse aspects of safe and high quality healthcare delivery. Thought-provoking discussion questions and references for further reading make this book a valuable reference for medical practitioners across the world.

Author : Gjyn O'Toole
Publisher : Elsevier Health Sciences
Page : 486 pages
File Size : 47,7 Mb
Release : 2020-04-10
Category : Medical
ISBN : 9780729587747

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Communication - eBook by Gjyn O'Toole Pdf

Written by Gjyn O’Toole, Communication: Core Interpersonal Skills for Healthcare Professionals 4e is an essential guide to clear and effective communication in a multidisciplinary healthcare setting. Divided into four sections, the fourth edition challenges the reader to reflect upon their personal communication style and habits; introduces strategies and skills to enhance future practice, and encourages the development of confidence through activities, scenarios and case studies. This fully revised fourth edition will appeal to health science students and clinicians seeking to communicate more effectively in an increasingly complex healthcare environment. Increased focus on digital communication - includes overviews and tips on navigating professional and personal electronic media Individual and group activities throughout to encourage skill development, reflection and awareness of self and others An extensive suite of scenarios – practice and apply your communication skills using realistic situations and individuals that healthcare professionals encounter in clinical practice Chapter 5 The specific goals of communication for healthcare professionals: Effective conclusions of interactions and services: Negotiating closure Chapter 20 Remote telecommunication or telehealth: The seen, but not-in-the-room healthcare professional Chapter 23 - Person/s experiencing neurogenic or psychological shock Chapter 25 - A Person/s fulfilling the role of a grandparent Chapter 26 - Person/s with a spinal injury Chapter 27 - A Person/s living in a residential aged care facility An eBook included in all print purchases

Author : Elsevier
Publisher : Elsevier
Page : 320 pages
File Size : 53,8 Mb
Release : 2019-11
Category : Electronic
ISBN : 0323625452

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Effective Communication for Health Care Professionals by Elsevier Pdf

Ensure you have the skills to effectively communicate with patients and other healthcare professionals! With its easy-to-read style, Effective Communication for Health Professionals, 2nd edition, is loaded with useful tips and exercises to help you learn the universal (and necessary) practice of communication. This full-color second edition reflects current therapeutic techniques, including Communication Guidelines feature boxes, Words at Work dialogue boxes, added case studies, and all-new content exploring the most current communication tools in the modern health care setting. In addition, interactive exercises on the Evolve companion website encourages you to practice therapeutic communication techniques in real-life situations. UNIQUE! Interactive activities on accompanying Evolve site include a variety of application exercises such as scenarios with voice mail messages and patient/caregiver interviews. Easy-to-read style provides practical information, hints, and tips. Test Your Communication IQ boxes provide you with a short self-assessment test at the beginning of each chapter. Spotlight on Success boxes provide you with useful, practical tips for improving workplace habits and communication. Expanding Critical Thinking boxes provide actual case examples and activities with useful tips to help you apply what you've learned to practice. Legal Eagle boxes provide useful tips that focus on honesty, as well as ethical and legal communication between patients and healthcare workers. End-of-chapter questions and exercises help you to use knowledge learned from topics presented in the chapter. NEW! Chapter devoted to cross-cultural communication promotes understanding of care in a diverse workplace NEW! Chapter on diseases and disorders discusses communication with patients experiencing specific physical and mental illnesses and disorders. NEW and UNIQUE! Words at Work dialogue boxes demonstrate actual conversations between healthcare workers and clients. UPDATED! Content reflects the most current communication tools for the modern healthcare setting. NEW! Full-color design and art program promote engagement. NEW and UNIQUE! Communication Guidelines boxes direct you to best practices for the effective exchange of information. NEW! Additional Taking the Chapter to Work case studies demonstrate real-life communication pitfalls and successes.

Author : Annegret Hannawa,Anne Wendt,Lisa Day
Publisher : Walter de Gruyter GmbH & Co KG
Page : 271 pages
File Size : 46,9 Mb
Release : 2017-12-18
Category : Medical
ISBN : 9783110454857

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New Horizons in Patient Safety: Safe Communication by Annegret Hannawa,Anne Wendt,Lisa Day Pdf

This case studies book is an indispensable resource for educators, students, and practitioners of nursing. It is innovative in its application of lessons from the communication sciences to common challenges in the delivery of safe patient care. The authors apply basic tenets of human communication to the context of nursing to provide a foundation for practices that can advance the safety and quality of care. The cases, which describe "close calls" and adverse events, are organized along the continuum of healthcare delivery, providing quick access to solutions in commonly encountered care situations. Each case is accompanied by a discussion of how skillful communication can be key to preventing and recovering from errors and adverse events. Thought-provoking discussion questions and references for further reading make this book a valuable reference for nursing educators, students, and practitioners across the world.

Author : Cynthia Adams,Peter H. Jones
Publisher : McGraw-Hill Education
Page : 0 pages
File Size : 45,5 Mb
Release : 2010-02-23
Category : Medical
ISBN : 0073402087

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Therapeutic Communication for Health Professionals by Cynthia Adams,Peter H. Jones Pdf

Interpersonal Skills and Health Professional Issues, third edition, prepares students for effective communication in a health professional role. The text provides the skills and strategies needed for health professionals to engage and better motivate patients. The text offers an ideal model for nonverbal communication and emphasizes how to read the “unspoken message”. Interpersonal Skills and Health Professional Issues is unique in its comprehensiveness, covering the communications and emotional experiences of the patient world and a framework for multicultural understanding. Case studies and exercises enhance the textbook experience, providing readers with a deeper understanding of how to reach patients and their families.

Author : Robert J. Meadus
Publisher : Canadian Scholars
Page : 292 pages
File Size : 51,6 Mb
Release : 2023-08-15
Category : Medical
ISBN : 9781773383651

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Communication for Nursing and Health Care Professionals by Robert J. Meadus Pdf

According to the Canadian Patient Safety Institute (CPSI), ineffective communication among nurses and health care providers is one of the leading causes of medical errors and patient harm. As they navigate hectic environments and unexpected situations, it is critical for health care professionals to have strong communication tools at their disposal when interacting with patients and colleagues. Communication for Nursing and Health Care Professionals aims to assist health care and nursing students in developing these tools for their professional practice. Using case studies to cover a broad range of scenarios within health care environments, this text emphasizes practical applications of communication concepts and strategies. Designed for undergraduate students in nursing and health studies, the chapters include learning objectives, key terms, end-of-chapter discussion questions, and a variety of activities to enrich skill building and classroom experience. With a unique focus on the Canadian health care system, this essential text will help foster students’ communication skills and effectively prepare them for their practice across professional positions. FEATURES: - Demonstrates effective communication strategies across a diverse range of patient interactions and scenarios - Employs real-world case studies and situations students will encounter in the field to illustrate practical applications of communication concepts - Includes chapter learning objectives, key terms, discussion questions, student activities, and a test bank

Author : Michael P. Pagano
Publisher : Jones & Bartlett Publishers
Page : 297 pages
File Size : 53,7 Mb
Release : 2010-10-11
Category : Medical
ISBN : 9781449659462

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Interactive Case Studies in Health Communication by Michael P. Pagano Pdf

This text will allow students and faculty to explore real-life health communication behaviors through role-playing, interactive exercises, and examples. It is anticipated that there will be a total of 35 diverse case studies reflecting all dimensions of the health communication universe.

Author : Eileen Berlin Ray
Publisher : Routledge
Page : 402 pages
File Size : 45,8 Mb
Release : 2005-03-23
Category : Health & Fitness
ISBN : 9781135619039

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Health Communication in Practice by Eileen Berlin Ray Pdf

Health Communication in Practice: A Case Study Approach offers a comprehensive examination of the complex nature of health-related communication. This text contains detailed case studies that demonstrate in-depth applications of communication theory in real-life situations. With chapters written by medical practitioners as well as communication scholars, the cases included herein cover a variety of topics, populations, contexts and issues in health communication, including: *provider-recipient communication and its importance to subsequent diagnosis and treatment; *decision-making; *social identity, particularly how people redefine and renegotiate their social identity; *communication dynamics within families and with health care providers through unexpected health situations; *delivery of health care; and *health campaigns designed to disseminate health-related information and change behaviors. Reflecting the changes in health communication scholarship and education over the past decade, chapters also explore current topics such as delivering bad news, genetic testing, intercultural communication, grieving families, and international health campaigns. A list of relevant concepts and definitions is included at the end of each case to help students make connections between the scenario and the communication theories it reflects. With its breadth of coverage and applied, practical approach, this timely and insightful text will serve as required reading in courses addressing the application of communication theory in a health-related context.

Author : Laurel Lindhout Northouse,Peter Guy Northouse
Publisher : Prentice Hall
Page : 344 pages
File Size : 51,5 Mb
Release : 1998
Category : Medical
ISBN : UOM:39015041352165

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Health Communication by Laurel Lindhout Northouse,Peter Guy Northouse Pdf

The book will help nurses and other health care professionals improve their personal communication style and master one of the most important aspects of health care - effective communication with the patient. New sections in this edition include a chapter on multicultural issues; new material on communicating across the lifespan; attention on public health issues, ethics and effective communication techniques; and case studies for communicating with AIDS patients and "family".