Conflict Coaching Fundamentals

Author : Samantha Hardy
Publisher : Routledge
Page : 123 pages
File Size : 43,6 Mb
Release : 2021-09-30
Category : Business & Economics
ISBN : 9781000426953

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Conflict Coaching Fundamentals by Samantha Hardy Pdf

We naturally create stories to help us making meaning of our world, but in conflict situations the kinds of stories we typically tell ourselves can actually make it harder for us to manage and resolve the conflict constructively. This book provides an accessible framework for understanding why people tell their conflict stories the way they do, and how to help them move away from conflict stories that prevent them from understanding and responding to conflict in an effective way. Presented using highly engaging and accessible cases, the book is designed to help people working with others in conflict to fully support them by understanding which areas of the conflict story to focus their attention on, and using practical techniques to support people to rewrite their story into a more constructive one to better manage the situation. The book also provides practical strategies to help people who are themselves in a conflict scenario to rewrite and enact a version of their conflict story that helps them to more constructively manage, and often resolve, their situation. A conflict management coaching system is introduced that is designed to address the particular problems created by dysfunctional conflict stories. This is a book specifically for those who work with people in conflict (mediators, conflict coaches, managers, lawyers, HR staff, teachers) and also for anyone who wishes to better understand their own experience of conflict.

Author : Mary Scannell
Publisher : McGraw Hill Professional
Page : 240 pages
File Size : 51,9 Mb
Release : 2010-05-28
Category : Business & Economics
ISBN : 9780071743662

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The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration by Mary Scannell Pdf

Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

Author : LaVena Wilkin,Yashwant Pathak
Publisher : Walter de Gruyter GmbH & Co KG
Page : 372 pages
File Size : 46,5 Mb
Release : 2022-09-06
Category : Business & Economics
ISBN : 9783110746501

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De Gruyter Handbook of Organizational Conflict Management by LaVena Wilkin,Yashwant Pathak Pdf

The De Gruyter Handbook of Organizational Conflict Management offers insightful contributions covering a myriad of conflict management topics ranging from fundamental issues, such as emotional intelligence and cultural differences, to cutting-edge themes such as political conflicts and mindfulness training. Renowned conflict management scholars and leading practitioners have contributed chapters to this handbook based on their research and their practical experience in the field of confl ict management. Many of the authors have influenced the topic of conflict management as it has become both a fi eld of academic study in universities and a necessary leadership skill. The handbook is organized in four sections. The first section covers interpersonal conflict management and focuses on perceptions, conflict styles, emotional intelligence, psychological safety, and change. The second section includes ethnic and cultural issues in organizational conflict management, such as microaggressions, ethnicity and religion, and political conflicts. The third section offers methods for managing organizational conflicts, including mediation, negotiation, ombudspersons, and conflict coaching. This section also offers guidance on developing an organizational conflict management system and discusses HR’s role in managing conflicts. The fourth section introduces chapters on special topics in conflict management, such as workplace bullying, gender issues, birth order personality, human connections, and forgiveness. This handbook is an essential reference for scholars and practitioners. It offers organizational leaders insights into the causes and solutions to organizational conflict management. In addition, it is an excellent textbook for undergraduate and graduate courses in organizational conflict management.

Author : Cinnie Noble
Publisher : Cinergy Coaching
Page : 259 pages
File Size : 55,5 Mb
Release : 2011-09
Category : Conflict management
ISBN : 0987739409

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Conflict Management Coaching by Cinnie Noble Pdf

CONFLICT MANAGEMENT COACHING: THE CINERGY MODEL describes a well-researched process for coaching people on a one-on-one basis, to improve their skills and abilities to manage and engage in their interpersonal disputes. This comprehensive text written by Cinnie Noble, a lawyer-mediator and certified coach, not only provides a coaching model that uniquely integrates neuroscience principles with conflict management and coaching theory and practice. It also provides readers with many ideas and practical ways to support a conflict coaching practice. CONFLICT MANAGEMENT COACHING is an informative resource that will be of interest to coaches, mediators, ombudsmen and other conflict management and dispute resolution practitioners, HR professionals, leaders, lawyers, psychologists, social workers and others who work with people in conflict. TABLE OF CONTENTS * Introduction * The Three Pillars of Conflict Management Coaching * Conflict Management: There Is No Rule Book * Client Engagement * The CINERGY Conflict Management Coaching Model * Conflict Management Coaching Skills * Applications of Conflict Management Coaching * Measuring Conflict Management Coaching

Author : Tricia S. Jones,Ross Brinkert
Publisher : SAGE Publications
Page : 245 pages
File Size : 42,8 Mb
Release : 2007-12-17
Category : Language Arts & Disciplines
ISBN : 9781483316734

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Conflict Coaching by Tricia S. Jones,Ross Brinkert Pdf

Conflict Coaching: Conflict Management Strategies and Skills for the Individual defines this growing area of conflict resolution and distinguishes conflict coaching as a stand-alone resolution technique. In a service society where human relationships are central to our professional as well as personal lives, individuals value one-on-one attention to obtain custom solutions for handling important interpersonal communication. The CD-ROM accompanying the book provides numerous resources for instructors, coaches, and other interested readers.

Author : Tricia S. Jones
Publisher : Unknown
Page : 322 pages
File Size : 51,8 Mb
Release : 2008
Category : Conflict management
ISBN : 1412962307

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Conflict Coaching by Tricia S. Jones Pdf

Author : Cinnie Noble
Publisher : Cinergy Coaching
Page : 248 pages
File Size : 48,6 Mb
Release : 2014-11-10
Category : Electronic
ISBN : 0987739417

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Conflict Mastery by Cinnie Noble Pdf

This book is about expanding perspectives on common aspects of conflict experiences - before, during, and after they arise - through the use of reflective questions and commentary. Metaphors, plays on words, and other questioning methods invite readers to think and feel differently about these aspects and try new and different ways of viewing and being in conflict. The questions are also designed to expand the quest to become more conflict masterful by making the route there more interesting and positive.

Author : Andrew Rixon,Cathryn Lloyd
Publisher : Cambridge Scholars Publishing
Page : 514 pages
File Size : 50,8 Mb
Release : 2022-09-06
Category : Language Arts & Disciplines
ISBN : 9781527588301

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Facilitating with Stories by Andrew Rixon,Cathryn Lloyd Pdf

This book provides a rich connection between theory and practice for those seeking to work with stories in organisational, community, educative or coaching settings. With an international cast of contributors, it charters a unique inquiry into both ethics and the facilitation philosophies for working with stories supporting educators, facilitators, trainers and consultants towards more effective and considered practice. This book will be a valuable resource for professionals and reflective practitioners seeking to explore: What informs an ethics of facilitating with stories? How can we create safe spaces for story work? In what ways do we need to be attuned to power when working with stories in organisations and corporations? What are the unintended and ethical consequences of facilitating with stories?

Author : Dana Caspersen
Publisher : Penguin
Page : 271 pages
File Size : 47,5 Mb
Release : 2015-01-27
Category : Business & Economics
ISBN : 9780698410671

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Changing the Conversation by Dana Caspersen Pdf

The seventeen key principles for transforming conflict—in a beautiful package from the creator of The 48 Laws of Power From Joost Elffers, the packaging genius behind the huge New York Times bestsellers The 48 Laws of Power, The 33 Strategies of War, and The Art of Seduction, comes this invaluable manual that teaches seventeen fundamentals for turning any conflict into an opportunity for growth. Beautifully packaged in a graphic, two-color format, Changing the Conversation is written by conflict expert Dana Caspersen and is filled with real-life examples, spot-on advice, and easy-to-grasp exercises that demonstrate transformative ways to break out of destructive patterns, to create useful dialogue in difficult situations, and to find long-lasting solutions for conflicts. Sure to claim its place next to Getting to Yes, this guide will be a go-to resource for resolving conflicts.

Author : Anonim
Publisher : SAGE
Page : 345 pages
File Size : 47,6 Mb
Release : 2007
Category : Conflict management
ISBN : 9781412950824

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Jones,brinkert by Anonim Pdf

""Jones and Brinkert offer example case studies illustrating the subject of each chapter, scholarly research throughout, a wonderfully approachable text and a companion CD of tools that makes a perfect addition to any Ombudsperson's library. Not only is this a terrific resource for us LTCOs, but also for Organizational Ombuds and other ADR professionals and practitioners seeking to clarify the whats and hows of empowering those we serve to better respond to the conflicts they face.""

Author : Louisa Weinstein
Publisher : Pearson UK
Page : 175 pages
File Size : 43,9 Mb
Release : 2018-08-02
Category : Business & Economics
ISBN : 9781292220949

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The 7 Principles of Conflict Resolution by Louisa Weinstein Pdf

7 Principles of Conflict Resolution is the go-to resource for conflict and dispute resolution, whether you’re new to the subject or an experienced practitioner. This books sets the out 7 principles to create and maintain successful, workable relationships through effective conflict resolution. It provides you with the tools to resolve or mediate difficult conversations and conflict situations whatever the situation or context and help other people do the same to transform professional and personal relationships permanently. Crucially, it allows you to achieve results without the need to go to court or litigation even when conflict has escalated or is entrenched. The 7 principles to effective conflict resolution will enable you to understand, discuss and resolve problematic situations whether as an individual or organisation: 1. Acknowledge the Conflict 2. Take Control: building resolution focussed conversations 3. Construct a Resolution with the Conflict Resolution Framework 4. Enable others’ Success 5. Build the Resolution Culture 6. Walk the Walk 7. Engage the safety net: When informal resolution doesn’t work 7 Principles of Conflict Resolution will guide you through the process from beginning to end, with a framework for conversations and tools, techniques and strategies that work. There are also templates, exercises and worksheets that you can use to support conversations. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.

Author : John Gottman, PhD,Nan Silver
Publisher : Harmony
Page : 321 pages
File Size : 46,8 Mb
Release : 2015-05-05
Category : Family & Relationships
ISBN : 9780553447712

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The Seven Principles for Making Marriage Work by John Gottman, PhD,Nan Silver Pdf

NEW YORK TIMES BESTSELLER • Over a million copies sold! “An eminently practical guide to an emotionally intelligent—and long-lasting—marriage.”—Daniel Goleman, author of Emotional Intelligence The Seven Principles for Making Marriage Work has revolutionized the way we understand, repair, and strengthen marriages. John Gottman’s unprecedented study of couples over a period of years has allowed him to observe the habits that can make—and break—a marriage. Here is the culmination of that work: the seven principles that guide couples on a path toward a harmonious and long-lasting relationship. Straightforward yet profound, these principles teach partners new approaches for resolving conflicts, creating new common ground, and achieving greater levels of intimacy. Gottman offers strategies and resources to help couples collaborate more effectively to resolve any problem, whether dealing with issues related to sex, money, religion, work, family, or anything else. Packed with new exercises and the latest research out of the esteemed Gottman Institute, this revised edition of The Seven Principles for Making Marriage Work is the definitive guide for anyone who wants their relationship to attain its highest potential.

Author : Lyssa Adkins
Publisher : Addison-Wesley Professional
Page : 521 pages
File Size : 40,7 Mb
Release : 2010-05-18
Category : Computers
ISBN : 9780321660350

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Coaching Agile Teams by Lyssa Adkins Pdf

The Provocative and Practical Guide to Coaching Agile Teams As an agile coach, you can help project teams become outstanding at agile, creating products that make them proud and helping organizations reap the powerful benefits of teams that deliver both innovation and excellence. More and more frequently, ScrumMasters and project managers are being asked to coach agile teams. But it’s a challenging role. It requires new skills—as well as a subtle understanding of when to step in and when to step back. Migrating from “command and control” to agile coaching requires a whole new mind-set. In Coaching Agile Teams, Lyssa Adkins gives agile coaches the insights they need to adopt this new mind-set and to guide teams to extraordinary performance in a re-energized work environment. You’ll gain a deep view into the role of the agile coach, discover what works and what doesn’t, and learn how to adapt powerful skills from many allied disciplines, including the fields of professional coaching and mentoring. Coverage includes Understanding what it takes to be a great agile coach Mastering all of the agile coach’s roles: teacher, mentor, problem solver, conflict navigator, and performance coach Creating an environment where self-organized, high-performance teams can emerge Coaching teams past cooperation and into full collaboration Evolving your leadership style as your team grows and changes Staying actively engaged without dominating your team and stunting its growth Recognizing failure, recovery, and success modes in your coaching Getting the most out of your own personal agile coaching journey Whether you’re an agile coach, leader, trainer, mentor, facilitator, ScrumMaster, project manager, product owner, or team member, this book will help you become skilled at helping others become truly great. What could possibly be more rewarding?

Author : John Winslade,Gerald D. Monk
Publisher : John Wiley & Sons
Page : 342 pages
File Size : 41,5 Mb
Release : 2008-09-22
Category : Law
ISBN : 9780787994747

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Practicing Narrative Mediation by John Winslade,Gerald D. Monk Pdf

Practicing Narrative Mediation provides mediation practitioners with practical narrative approaches that can be applied to a wide variety of conflict resolution situations. Written by John Winslade and Gerald Monk—leaders in the narrative therapy movement—the book contains suggestions and illustrative examples for applying the proven narrative technique when working with restorative conferencing and mediation in organizations, schools, health care, divorce cases, employer and employee problems, and civil and international conflicts. Practicing Narrative Mediation also explores the most recent research available on discursive positioning and exposes the influence of the moment-to-moment factors that are playing out in conflict situations. The authors include new concepts derived from narrative family work such as "absent but implicit," "double listening," and "outsider-witness practices."

Author : Robert L. Helvey
Publisher : Unknown
Page : 178 pages
File Size : 46,9 Mb
Release : 2004
Category : Government, Resistance to
ISBN : 1880813149

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On Strategic Nonviolent Conflict by Robert L. Helvey Pdf

On Strategic Nonviolent Conflict delves into the question of how to build a strategy for nonviolent struggle. Covering a variety of topics--such as ways to identify a movement's objectives, preparing a strategic estimate for a nonviolent struggle, and operational planning considerations--this publication contains insights on the similarities between military and nonviolent strategy. It represents a major new contribution to this field of study. Additional topics covered in the book include psychological operations and propaganda, contaminants that may affect the efficiency of a nonviolent movement, and providing consultations and training for members of movements and organizations.