Controlling The Costs Of Conflict

Author : Karl A. Slaikeu,Ralph H. Hasson
Publisher : John Wiley & Sons
Page : 253 pages
File Size : 51,7 Mb
Release : 2012-07-16
Category : Business & Economics
ISBN : 9781118502778

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Controlling the Costs of Conflict by Karl A. Slaikeu,Ralph H. Hasson Pdf

Written for non-experts in jargon-free language, this work shows how to create systems within organizations that preempt the monetary, strategic, and emotional costs associated with on-the-job conflict. Its clear and simple approach translates advanced concepts into practical how-tos and provides readers with four guiding principles they can follow to create conflict control systems of their own. Amply illustrated with real-world examples, it details the policies, procedures, and practices that make for successful control systems and tells precisely how to implement them.

Author : Mary Scannell
Publisher : McGraw Hill Professional
Page : 240 pages
File Size : 51,5 Mb
Release : 2010-05-28
Category : Business & Economics
ISBN : 9780071743662

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The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration by Mary Scannell Pdf

Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

Author : Howard Whitton
Publisher : Org. for Economic Cooperation & Development
Page : 120 pages
File Size : 43,8 Mb
Release : 2005
Category : Business & Economics
ISBN : UOM:39015062439727

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Managing Conflict of Interest in the Public Sector by Howard Whitton Pdf

Conflicts of interest in both the public and private sectors have become a major matter of public concern world-wide. The OECD Guidelines define a conflict of interest as occurring when a public official has private-capacity interests which could improperly influence the performance of their official duties and responsibilities. However, identifying a specific conflict of interest in practice can be difficult. And resolving the conflicting interests appropriately in a particular case is something that most people find even more challenging. The Toolkit focuses on specific techniques, resources and strategies for: Identifying, managing and preventing conflict-of-interest situations more effectively; and Increasing integrity in official decision-making, which might be compromised by a conflict of interest. This Toolkit provides non-technical, practical help to enable officials to recognise problematic situations and help them to ensure that integrity and reputation are not compromised. The tools themselves are provided in generic form. They are based on examples of sound conflict-of-interest policy and practice drawn from various OECD member and non-member countries. They have been designed for adaptation to suit countries with different legal and administrative systems. FURTHER READING: Managing Conflict of Interest in the Public Service: OECD Guidelines and Country Experiences

Author : David B. Lipsky,Ronald L. Seeber,Richard Fincher
Publisher : Jossey-Bass
Page : 442 pages
File Size : 49,7 Mb
Release : 2003-04-25
Category : Business & Economics
ISBN : UOM:39015056513578

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Emerging Systems for Managing Workplace Conflict by David B. Lipsky,Ronald L. Seeber,Richard Fincher Pdf

Emerging Systems of Managing Workplace Conflict presents illustrative real-life examples as well as cutting-edge methods and tools for integrating systems of dispute resolution into standard corporate procedures. This vital resource investigates the systems organizations have developed to manage common and costly workplace conflicts involving supervisor-employee relationships; race, age, and gender discrimination complaints; sexual harassment; occupational safety and health; reasonable accommodation of the disabled; and wrongful termination as well as other problems stemming from governmental regulations and court actions. Drawing on the authors' vast research and frontline experience with a wide variety of corporations and organizations, this important book examines successful responses to universal workplace problems and conflicts. In addition, the book is filled with illuminating case examples and stories from organizations, such as Brown and Root, Kaufman and Broad, Warner Brothers, Universal-Studios, Kaiser Permanente, the United States Postal Service, Johnson & Johnson, Shell, Prudential, and others, that have instituted systems of dispute resolution in response to ongoing destructive conflict, expensive litigation, and crippling settlements. This book offers an enormously useful approach for the application of the most up-to-date systems of organizational conflict resolution and shows how this approach can work in specific situations to save time and money.

Author : David Liddle
Publisher : Kogan Page Publishers
Page : 321 pages
File Size : 43,7 Mb
Release : 2017-09-03
Category : Business & Economics
ISBN : 9780749480899

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Managing Conflict by David Liddle Pdf

Conflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or large-scale industrial action, conflict negatively affects both people and profits as employee morale and productivity fall. Endorsed by the CIPD, Managing Conflict is an essential guide for HR professionals needing to tackle these problems by not only resolving current issues, but also preventing future instances of conflict. Going beyond interpersonal conflict, the book also looks at resolving board room disputes, disputes with shareholders, in the supply chain, commercial disputes and customer complaints. The first part of Managing Conflict covers the causes and costs of conflict, the impact of the psychological contract and the legal framework for managing workplace disputes both in the UK and internationally. The second part of the book provides a blueprint for redefining resolution and building a culture of constructive conflict management, from designing a conflict management strategy and developing a formal resolution process to embedding mediation, engaging stakeholders and training managers in resolution and mediation skills. This book also includes conflict resolution toolkits for managers, HR teams, employees and unions to help tackle conflict and bullying at work. Packed with best practice case studies from major UK and global organizations, this is an indispensable guide for all HR professionals looking to resolve conflict in the workplace. Online supporting resources include a conflict health check tool, conflict cost calculator, and checklist for developing an internal mediation scheme.

Author : Karl A. Slaikeu
Publisher : Jossey-Bass
Page : 330 pages
File Size : 44,7 Mb
Release : 1996
Category : Business & Economics
ISBN : UOM:39015031844288

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When Push Comes to Shove by Karl A. Slaikeu Pdf

In a world where disputes increasingly erupt into lawsuits or violence - at home, in the workplace, in schools, and between nations - conflict resolution skills are critical to both trained mediators and other professionals. When Push Comes to Shove offers a clear, how-to guide for lawyers, managers, human resource professionals, clergy, social workers, and anyone who wants to learn how to resolve interpersonal and intergroup disputes in all areas of life.

Author : Raul Caruso
Publisher : Emerald Group Publishing
Page : 276 pages
File Size : 54,7 Mb
Release : 2011-07-25
Category : Political Science
ISBN : 9781780521305

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Ethnic Conflicts, Civil War and Cost of Conflict by Raul Caruso Pdf

Includes some of the selected papers presented by scholars in a European Peace Science Network Meeting held in Amsterdam, The Netherlands. This title covers the conflicts in Maoist India, South America, and Sub-Saharan Africa.

Author : Anonim
Publisher : Unknown
Page : 364 pages
File Size : 49,7 Mb
Release : 1970
Category : International relations
ISBN : UGA:32108010240953

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Arms Control and Local Conflict: Anticipating conflict-control policies : the "CONEX" games as a planning tool by Anonim Pdf

Author : Heather Falconer,Mike Bagshaw
Publisher : Routledge
Page : 176 pages
File Size : 40,5 Mb
Release : 2009-11-03
Category : Business & Economics
ISBN : 9781136391637

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irs Managing Conflict in the Workplace by Heather Falconer,Mike Bagshaw Pdf

Conflict, bullying and harassment can destroy the foundations of the most enterprising organisations. Bullying is now a key complaint received by HR departments. Destructive conflict creates stress, which can lead to poor morale and performance, increased staff turnover and an overall decline in organisational effectiveness. The good news is destructive conflict can be reduced – but this is a sensitive issue, requiring managers to call on tried and tested techniques. Published for HR and line managers, IRS Managing Conflict in the Workplace will help employers to recognise and resolve destructive conflict issues more effectively, enabling them to become more positive, productive and efficient. It gives invaluable advice on conflict prevention, mediation and negotiation; it explains how to manage conflict in a wide variety of situations; and includes guidance on the new statutory requirements for disciplinary and grievance procedures. The handbook will enable HR professionals to: • recognise the sectors, departments and types of individuals most prone to conflict • measure the costs of conflict • understand and comply with the law on the employer’s duty of care • spot potential problems, recognise bullying behaviours, understand the difference between constructive conflict and bullying and harassment, conduct a risk assessment and take preventative action • establish, communicate and monitor effective policies and procedures • train staff and managers in how to manage conflict effectively • reach agreement through negotiation • use conciliation and mediation to resolve difficult situations Also included is best practice advice, sample conflict management policies, case studies, checklists and legal compliance.

Author : Richard E. Just,Sinaia Netanyahu
Publisher : Springer Science & Business Media
Page : 438 pages
File Size : 47,6 Mb
Release : 2012-12-06
Category : Business & Economics
ISBN : 9781461556497

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Conflict and Cooperation on Trans-Boundary Water Resources by Richard E. Just,Sinaia Netanyahu Pdf

This book demonstrates what the discipline of economics has to offer as support for analyzing cooperation on management of trans-boundary water resources. It also considers what the discipline of economics has to acquire to become a more effective contributor to trans-boundary water resource management given political, legal, social, physical, scientific, and ecological realities. This book has its genesis in a symposium of the International Water and Resource Economics Consortium held at Annapolis, Maryland, April 13-16, 1997. The symposium was organized by the editors and the book contains papers presented at the symposium with subsequent revisions. The symposium brought together both economists and agency management personnel for the purpose of discussing not only how economic tools apply to trans-boundary water management, but also of identifying the obstacles to making such tools useful and informative to politicians and negotiators in public decision making roles. INTERNATIONAL VERSUS DOMESTIC TRANS-BOUNDARY PROBLEMS Trans-boundary water problems arise in many dimensions. The two most important types of problems emphasized in this book are international and domestic interstate or interregional problems. Cooperation on international problems is especially difficult because enforcement must be voluntary given the sovereignty of nations and the absence of an effective legal enforcement mechanism. Agreements must be sustainable and self-enforced if they are to have lasting benefits. Every negotiating country must be convinced it will receive benefits before it gives its consent to cooperation. In the absence of enforceable agreements, trans-boundary (i. e.

Author : Michelle R. Garfinkel,Stergios Skaperdas
Publisher : OUP USA
Page : 889 pages
File Size : 40,8 Mb
Release : 2012-04-20
Category : Business & Economics
ISBN : 9780195392777

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The Oxford Handbook of the Economics of Peace and Conflict by Michelle R. Garfinkel,Stergios Skaperdas Pdf

This Handbook brings together contributions from leading scholars who take an economic perspective to study peace and conflict. Some chapters are largely empirical, exploring the correlates and quantifying the costs of conflict. Others are more theoretical, examining the mechanisms that lead to war or are more conducive to peace.

Author : David Whyte Macdonald,Ruth Feber
Publisher : Oxford University Press, USA
Page : 337 pages
File Size : 41,9 Mb
Release : 2015
Category : Nature
ISBN : 9780198745501

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Wildlife Conservation on Farmland: Conflict in the countryside by David Whyte Macdonald,Ruth Feber Pdf

This innovative two-volume book highlights and examines the most important challenges facing farmers, conservationists, and policy makers, using examples of real-life, linked studies from a farmed landscape, which bridge the divide between the theory and practice of wildlife conservation on farmland.

Author : William L. Ury,Jeanne M. Brett,Stephen B. Goldberg
Publisher : Jossey-Bass
Page : 240 pages
File Size : 46,5 Mb
Release : 1988-11-25
Category : Business & Economics
ISBN : UOM:39015015289518

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Getting Disputes Resolved by William L. Ury,Jeanne M. Brett,Stephen B. Goldberg Pdf

This book offers tested guidelines for designing a dispute resolution system that will help handle conflicts effectively on an ongoing basis - and avoid the damaging costs of attorneys fees, lost production, and emotional injury.

Author : Rosie Woodroffe,Simon Thirgood,Alan Rabinowitz
Publisher : Cambridge University Press
Page : 528 pages
File Size : 44,9 Mb
Release : 2005-08-25
Category : Nature
ISBN : 1139445626

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People and Wildlife, Conflict or Co-existence? by Rosie Woodroffe,Simon Thirgood,Alan Rabinowitz Pdf

Human-wildlife conflict is a major issue in conservation. As people encroach into natural habitats, and as conservation efforts restore wildlife to areas where they may have been absent for generations, contact between people and wild animals is growing. Some species, even the beautiful and endangered, can have serious impacts on human lives and livelihoods. Tigers kill people, elephants destroy crops and African wild dogs devastate sheep herds left unattended. Historically, people have responded to these threats by killing wildlife wherever possible, and this has led to the endangerment of many species that are difficult neighbours. The urgent need to conserve such species, however, demands coexistence of people and endangered wildlife. This book presents a variety of solutions to human-wildlife conflicts, including novel and traditional farming practices, offsetting the costs of wildlife damage through hunting and tourism, and the development of local and national policies.

Author : George Pitagorsky
Publisher : Project Management Institute
Page : 132 pages
File Size : 49,6 Mb
Release : 2012-06-01
Category : Business & Economics
ISBN : 9781935589716

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Managing Conflict in Projects by George Pitagorsky Pdf

Healthy conflict will make a project more likely to succeed. No conflict robs a project of opportunities to find optimal solutions. Unhealthy conflict corrodes team productivity, morale and integrity, which in turn threatens timelines and reduces profitability. In fact, depending on the scale of the project, unhealthy conflict can even endanger organizational survival itself. Now George Pitagorsky, PMP uses his decades of experience to provide project managers with an innovative and practical approach that will enable them to not only manage conflict, but to use it as a positive tool. Drawing upon academic research and real-world examples, this highly accessible guide breaks conflict down to its base components and takes an insightful look at the human and process factors involved.