Conversation In Crisis

Author : Rein Ove Sikveland,Heidi Kevoe-Feldman,Elizabeth Stokoe
Publisher : Routledge
Page : 171 pages
File Size : 44,9 Mb
Release : 2022-07-13
Category : Psychology
ISBN : 9781000415322

Get Book

Crisis Talk by Rein Ove Sikveland,Heidi Kevoe-Feldman,Elizabeth Stokoe Pdf

Based on extensive analysis of real-time, authentic crisis encounters collected in the UK and US, Crisis Talk: Negotiating with Individuals in Crisis sheds light on the relatively hidden world of communication between people in crisis and the professionals whose job it is to help them. The crisis situations explored in this book involve police hostage and crisis negotiators and emergency dispatchers interacting with individuals in crisis who threaten suicide or self-harm. The practitioners face various communicative challenges in these encounters, including managing strong emotions, resistance, hostility, and unresponsiveness. Using conversation analysis, Crisis Talk presents evidence on how practitioners deal with the interactional challenge of negotiating with people in crisis and how what they say shapes outcomes. Each chapter includes recommendations based on the detailed analysis of numerous cases of actual negotiation. Crisis Talk shows readers how every turn taken by negotiators can exacerbate or solve the communicative challenges created by crisis situations, making it a unique and invaluable text for academics in psychology, sociology, linguistic sciences, and related fields, as well as for practitioners engaging in crisis negotiation training or fieldwork.

Author : Melissa Agnes
Publisher : Mascot Books
Page : 0 pages
File Size : 42,8 Mb
Release : 2018
Category : Crisis management
ISBN : 1684014131

Get Book

Crisis Ready by Melissa Agnes Pdf

Crisis Ready is not about crisis management. Management is what happens after the negative event has occurred. Readiness is what is done to build an INVINCIBLE brand, where negative event has occurred. Readiness is what is done to build an INVINCIBLE brand, where negative situations don't occur--and even if they do, they're instantly overcome in a way that leads to increased organizational trust, credibility, and goodwill. No matter the size, type, or industry of your business, Crisis Ready will provide your team with the insight into how to be perfectly prepared for anything life throws at you.

Author : Ralph Martin
Publisher : Emmaus Road Publishing
Page : 435 pages
File Size : 45,9 Mb
Release : 2020-10-01
Category : Religion
ISBN : 9781949013757

Get Book

A Church in Crisis: Pathways Forward by Ralph Martin Pdf

Nearly forty years ago, Ralph Martin’s bestselling A Crisis of Truth exposed the damaging trends in Catholic teaching and preaching that, combined with attacks from secular society, threatened the mission and life of the Catholic Church. While much has been done to counter false teaching over the last four decades, today the Church faces even more insidious threats—from outside and within. In A Church in Crisis: Pathways Forward, Martin offers a detailed look at the growing hostility to the Catholic Church and its teaching. With copious evidence, Martin uncovers the forces working to undermine the Body of Christ and offers hope to those looking for clarity. A Church in Crisis covers: -polarization in the Church caused by ambiguous teachings -initiatives that accommodate the culture without calling for conversion -Vatican-sponsored partnerships with organizations that actively contradict the teaching of the Catholic Church -and the recycling of theological errors long settled by Vatican II, Pope St. John Paul II, and Pope Benedict XVI. Powerfully written, A Church in Crisis reminds all readers to heed Jesus’ express command not to lead His children astray. With ample resources to encourage readers, Ralph Martin provides the solid foundation of Catholic teaching—both Scripture and Tradition—to fortify Catholics against the errors that threaten us from all directions.

Author : Jordan Carroll
Publisher : Stanford University Press
Page : 333 pages
File Size : 54,8 Mb
Release : 2021-11-23
Category : Literary Criticism
ISBN : 9781503629493

Get Book

Reading the Obscene by Jordan Carroll Pdf

With Reading the Obscene, Jordan Carroll reveals new insights about the editors who fought the most famous anti-censorship battles of the twentieth century. While many critics have interpreted obscenity as a form of populist protest, Reading the Obscene shows that the editors who worked to dismantle censorship often catered to elite audiences composed primarily of white men in the professional-managerial class. As Carroll argues, transgressive editors, such as H. L. Mencken at the Smart Set and the American Mercury, William Gaines and Al Feldstein at EC Comics, Hugh Hefner at Playboy, Lawrence Ferlinghetti at City Lights Books, and Barney Rosset at Grove Press, taught their readers to approach even the most scandalizing texts with the same cold calculation and professional reserve they employed in their occupations. Along the way, these editors kicked off a middle-class sexual revolution in which white-collar professionals imagined they could control sexuality through management science. Obscenity is often presented as self-shattering and subversive, but with this provocative work Carroll calls into question some of the most sensational claims about obscenity, suggesting that when transgression becomes a sign of class distinction, we must abandon the idea that obscenity always overturns hierarchies and disrupts social order. Winner of the 2022 MLA Prize for Independent Scholars, sponsored by the Modern Language Association

Author : Leonard J. Marcus,Eric J. McNulty,Joseph M. Henderson,Barry C. Dorn
Publisher : PublicAffairs
Page : 318 pages
File Size : 42,9 Mb
Release : 2019-06-11
Category : Business & Economics
ISBN : 9781541768055

Get Book

You're It by Leonard J. Marcus,Eric J. McNulty,Joseph M. Henderson,Barry C. Dorn Pdf

Become a better crisis leader while equipping yourself with the tools for every day transformative leadership Today, in an instant, leaders can find themselves face-to-face with crisis. An active shooter. A media controversy. A data breach. In You're It, the faculty of the National Preparedness Leadership Initiative at Harvard University takes you to the front lines of some of the toughest decisions facing our nation's leaders-from how to mobilize during a hurricane or in the aftermath of a bombing to halting a raging pandemic. They also take readers through the tough decision-making inside the world's largest companies, hottest startups, and leading nonprofits. The authors introduce readers to the pragmatic model and methods of Meta-Leadership. They show you how to understand what is happening during a moment of crisis and change, what to do about it, and how to hone these skills to lead high-performing teams. Then, when crisis hits, you can pivot to be the leader people follow when it matters most. A book for turbulent times, You're It is essential reading for anyone preparing to lead an adaptive team through crisis and change.

Author : Douglas Stone,Bruce Patton,Sheila Heen
Publisher : Penguin
Page : 401 pages
File Size : 50,7 Mb
Release : 2023-08-22
Category : Psychology
ISBN : 9780593511695

Get Book

Difficult Conversations by Douglas Stone,Bruce Patton,Sheila Heen Pdf

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving

Author : Claudia Sassen
Publisher : John Benjamins Publishing
Page : 244 pages
File Size : 47,9 Mb
Release : 2005-08-31
Category : Language Arts & Disciplines
ISBN : 9789027294319

Get Book

Linguistic Dimensions of Crisis Talk by Claudia Sassen Pdf

This book offers an HPSG-based discourse grammar for a controlled language (Air Traffic Control) that allows the identification of well-formed discourse patterns. A formalisation of discourse theoretical structures that occur especially in crisis situations that involve potential aviation disasters is introduced. Of particular importance in this context are discourse sequences that help secure uptake among the crew and between crew and tower in order to coordinate actions that might result in avoiding a potential disaster. In order to describe the relevant phenomena, an extended HPSG formalism is used. The extension concerns the capability of modelling speech acts as proposed by Searle & Vanderveken (1985). The grammar is modelled by employing XML as a denotational semantics and is applied to the corpus data. This work thus lays the foundation for the automatic recognition of discourse structures in aviation communication.

Author : Michael Dango
Publisher : Post*45
Page : 328 pages
File Size : 42,8 Mb
Release : 2021
Category : Art
ISBN : 1503615057

Get Book

Crisis Style by Michael Dango Pdf

In this expansive and provocative new work, Michael Dango theorizes how aesthetic style manages crisis--and why taking crisis seriously means taking aesthetics seriously. Detoxing, filtering, bingeing, and ghosting: these are four actions that have come to define how people deal with the stress of living in a world that seems in permanent crisis. As Dango argues, they can also be used to describe contemporary art and literature. Employing what he calls "promiscuous archives," Dango traverses media and re-shuffles literary and art historical genealogies to make his case. The book discusses social media filters alongside the minimalism of Donald Judd and La Monte Young and the television shows The West Wing and True Detective. It reflects on the modernist cuisine of Ferran Adrià and the fashion design of Issey Miyake. And, it dissects writing by JBarbara Browning, William S. Burroughs, Raymond Carver, Mark Danielewski, Jennifer Egan, Tao Lin, David Mitchell, Joyce Carol Oates, Mary Robison, Zadie Smith. Unpacking how the styles of these works detox, filter, binge, or ghost their worlds, Crisis Style is at once a taxonomy of contemporary cultural production and a theorization of action in a world always in need of repair. Ultimately, Dango presents a compelling argument for why we need aesthetic theory to understand what we're doing in our world today.

Author : Karen Pohlman
Publisher : Unknown
Page : 128 pages
File Size : 51,9 Mb
Release : 2021-04-08
Category : Electronic
ISBN : 173629430X

Get Book

Be Unmessable by Karen Pohlman Pdf

Life's short. Face it.Have you ever avoided confrontation? Denied red flags? Felt you weren't certain which way to go? Author and personal transformation coach Karen Pohlman shares her life-transforming process, created throughout years of depression, divorce, and homelessness in the woods after the 2008 global financial crisis. Karen reflects on her life to present real-life examples to show you how crises and difficulties can be gifts in disguise.Be Unmessable contains real-life stories, guided journal sections, and Karen's fully tested process, which together will:? Give you a clear path to follow in any stressful situation ? Show you precisely how to approach each circumstance so you're not using your precious time and energy trying to "figure it out" yourself ? Greatly impact how you turn challenges into gifts and get more of what you really want in lifeGet equipped to face any type of challenging situation with confidence and to focus more on shining your light in this world.

Author : Claire Chandler,Ben Baker
Publisher : Unknown
Page : 186 pages
File Size : 46,5 Mb
Release : 2020-08-27
Category : Business & Economics
ISBN : 1777256313

Get Book

Leading Beyond A Crisis: A Conversation About What's Next by Claire Chandler,Ben Baker Pdf

Author : Laura Sjoberg
Publisher : Routledge
Page : 128 pages
File Size : 55,7 Mb
Release : 2018-02-02
Category : Political Science
ISBN : 9781134993390

Get Book

Gender and Crisis in Global Politics by Laura Sjoberg Pdf

The global political arena is (again) in a time of crisis. Different sources pay attention to different crises: the Global Financial Crisis, the Debt Crisis, the Crisis of ISIL/Daesh in Iraq and Syria, the Crisis of Israel and Palestine, and the Iran Nuclear Crisis have gotten significant attention in media coverage of global politics. But those are not the only crises that scholars and practitioners discuss. Environmentalists warn of ecological crisis, health scholars warn of disease crises, cyber-security experts suggest a coming information crisis, and migration experts warn of population crises. Feminist work on global politics has addressed many of these crises - historical and contemporary - in crisis language and without it, as well as a number of the non-crises that looking for women and gender in the international arena draws into focus. That work, however, had generally not explicitly theorized the conceptualization of crisis, its gendered dimensions, and/or gender-based crises as such. Across this book, feminist conversations about crisis in global politics suggests that a single feminist approach to, definition of, or politics of crisis is impossible to find. That same variety of work, though, makes a strong case that paying attention to crises in the world and to the manufacture of crisis rhetoric alongside events in global politics is not only generally important but an important place for feminist scholarship, feminist political activism, and direct attention. This book was previously published as a special issue of the International Feminist Journal of Politics.

Author : Alison Osborne
Publisher : ReadHowYouWant.com
Page : 318 pages
File Size : 43,9 Mb
Release : 2011-01-17
Category : Family & Relationships
ISBN : 9781458715135

Get Book

The Post-Baby Conversation by Alison Osborne Pdf

The Post Baby Conversation is a first: a relationship book for new parents. It is not a book about babies and it's not about how to be a parent. It's about how to be a happy couple after the arrival of children.Has your relationship changed since you had a baby Do you ever get to talk or spend time as a couple? Do you feel understood Do you feel angry, frustrated or resentful? Do you have less sex? When a modern couple become parents, both men and women develop expectations of what their partner should do and provide, often based on outdated traditional stereotypes; and many couples co-exist unhappily for years.Find out how other couples feel post-baby. Learn how to create equality, understanding and fulfillment in your post-baby relationship. 'What we can do' sections will help you design something new that suits you both and provides a happy, nurturing environment for your family.

Author : Heath Cabot
Publisher : University of Pennsylvania Press
Page : 281 pages
File Size : 50,5 Mb
Release : 2023-08-08
Category : History
ISBN : 9781512825220

Get Book

On the Doorstep of Europe by Heath Cabot Pdf

Since the global financial crisis of 2008, Greece has shouldered a heavy burden struggling with internal political and financial insecurity as well as hosting enormous numbers of migrants and asylum seekers who arrive by land and sea. In On the Doorstep of Europe, Heath Cabot presents an ethnographic study of the asylum system in Greece, tracing the ways asylum seekers, bureaucrats, and service providers attempt to navigate the dilemmas of governance, ethics, knowledge, and social relations that emerge through this legal process. Centering on the work of an asylum advocacy NGO in Athens, Cabot explores how workers and clients grapple with predicaments endemic to Europeanization and rights-based protection. Drawing inspiration from classical Greek tragedy to highlight both the transformative potential and violence of law, Cabot charts the structural violence effected through European governance, rights frameworks, and humanitarian intervention while also exploring how Greek society is being remade from the inside out. She shows how, in contemporary Greece, relationships between insiders and outsiders are radically reconfigured through legal, political, and economic crises. Now updated with a preface reflecting on the critical stakes of the book's exploration of refuge in light of events that have transpired in and beyond Europe since its initial publication, On the Doorstep of Europe highlights how border crossers and residents in countries of arrival navigate legal and political violence. Cabot's on-the-ground account of asylum and immigration in Europe's borderlands, based on fieldwork conducted between 2004 and 2011, shows how the difficulties encountered by asylum seekers in an earlier time remain relevant and revealing in the face of ongoing crises and challenges today.

Author : Louis Capozzi
Publisher : Business Expert Press
Page : 156 pages
File Size : 55,6 Mb
Release : 2013-07-02
Category : Business & Economics
ISBN : 9781606495810

Get Book

Crisis Management in the Age of Social Media by Louis Capozzi Pdf

Social media has fundamentally changed the contract between institutions and the public. Today, people expect a conversation, not a one-way diatribe. That, combined with the speed of the Internet, changes the game for many companies in anticipating, managing, and ultimately avoiding an “instant crisis”—an instant crisis example is when Verizon added a $2 charge for all their customers; one hour later 100,000 signatures appeared on a Twitter petition, and soon Verizon was in the middle of a huge public relations crisis. Inside this book, you’ll learn just how to manage this type of situation and meet the challenges of social media. Each chapter includes a description of a crisis, the timeliness of a good response, the effectiveness of this response, and an assessment of what works and what doesn’t. Some examples of social media crises include Apple Computer, Netflix, JetBlue, Bank of America, Fed Ex, and public figures such as Anthony Weiner, Ashton Kutcher, and Jon Bon Jovi.

Author : Bernard Reber
Publisher : John Wiley & Sons
Page : 226 pages
File Size : 50,6 Mb
Release : 2023-11-08
Category : Psychology
ISBN : 9781394255641

Get Book

Responsible Deliberation, between Conversation and Consideration by Bernard Reber Pdf

Communication is a crucial issue in our complex societies tinted by distrust. It is the core of democratic life and almost all human and social actions. Therefore it is essential for communication to be responsible. But responsible communication cannot only be conceived as a deontological issue, framed by ethical compliance requirements or good practices promotion. It should be considered with all the virtualities of communication, from conversation to consideration, going through narrative, interpretation and argumentation. Indeed each of these communicational capacities has its properties, assets, complementarities and limitations. They constitute different ways to be responsive. This book offers a contribution to the debate of Theory of Deliberative Theory (TDD), reexamined here within its different inspiration sources, notably the opposition between communicational turn and system, the fact of moral pluralism and the public reason.