Conversational Ai With Rasa

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Conversational AI with Rasa

Author : Xiaoquan Kong,Guan Wang,Alan Nichol
Publisher : Packt Publishing Ltd
Page : 264 pages
File Size : 44,8 Mb
Release : 2021-10-08
Category : Computers
ISBN : 9781801073882

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Conversational AI with Rasa by Xiaoquan Kong,Guan Wang,Alan Nichol Pdf

Create next-level AI assistants and transform how customers communicate with businesses with the power of natural language understanding and dialogue management using Rasa Key FeaturesUnderstand the architecture and put the underlying principles of the Rasa framework to practiceLearn how to quickly build different types of chatbots such as task-oriented, FAQ-like, and knowledge graph-based chatbotsExplore best practices for working with Rasa and its debugging and optimizing aspectsBook Description The Rasa framework enables developers to create industrial-strength chatbots using state-of-the-art natural language processing (NLP) and machine learning technologies quickly, all in open source. Conversational AI with Rasa starts by showing you how the two main components at the heart of Rasa work – Rasa NLU (natural language understanding) and Rasa Core. You'll then learn how to build, configure, train, and serve different types of chatbots from scratch by using the Rasa ecosystem. As you advance, you'll use form-based dialogue management, work with the response selector for chitchat and FAQ-like dialogs, make use of knowledge base actions to answer questions for dynamic queries, and much more. Furthermore, you'll understand how to customize the Rasa framework, use conversation-driven development patterns and tools to develop chatbots, explore what your bot can do, and easily fix any mistakes it makes by using interactive learning. Finally, you'll get to grips with deploying the Rasa system to a production environment with high performance and high scalability and cover best practices for building an efficient and robust chat system. By the end of this book, you'll be able to build and deploy your own chatbots using Rasa, addressing the common pain points encountered in the chatbot life cycle. What you will learnUse the response selector to handle chitchat and FAQsCreate custom actions using the Rasa SDKTrain Rasa to handle complex named entity recognitionBecome skilled at building custom components in the Rasa frameworkValidate and test dialogs end to end in RasaDevelop and refine a chatbot system by using conversation-driven deployment processingUse TensorBoard for tuning to find the best configuration optionsDebug and optimize dialogue systems based on RasaWho this book is for This book is for NLP professionals as well as machine learning and deep learning practitioners who have knowledge of natural language processing and want to build chatbots with Rasa. Anyone with beginner-level knowledge of NLP and deep learning will be able to get the most out of the book.

Conversational AI

Author : Andrew Freed
Publisher : Simon and Schuster
Page : 318 pages
File Size : 50,5 Mb
Release : 2021-11-02
Category : Computers
ISBN : 9781638351009

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Conversational AI by Andrew Freed Pdf

"A thorough guide to the entire process of designing and implementing virtual assistants. Goes way beyond the technicalities." - Maxim Volgin, KLM Design, develop, and deploy human-like AI solutions that chat with your customers, solve their problems, and streamline your support services. In Conversational AI, you will learn how to: Pick the right AI assistant type and channel for your needs Write dialog with intentional tone and specificity Train your AI’s classifier from the ground up Create question-and-direct-response AI assistants Design and optimize a process flow for web and voice Test your assistant’s accuracy and plan out improvements Conversational AI: Chatbots that work teaches you to create the kind of AI-enabled assistants that are revolutionizing the customer service industry. You’ll learn to build effective conversational AI that can automate common inquiries and easily address your customers' most common problems. This engaging and entertaining book delivers the essential technical and creative skills for designing successful AI solutions, from coding process flows and training machine learning, to improving your written dialog. Purchase of the print book includes a free eBook in PDF, Kindle, and ePub formats from Manning Publications. About the technology Create AI-driven chatbots and other intelligent agents that humans actually enjoy talking to! Adding intelligence to automated response systems saves time and money for you and your customers. Conversational AI systems excel at routine tasks such as answering common questions, classifying issues, and routing customers to the appropriate human staff. This book will show you how to build effective, production-ready AI assistants. About the book Conversational AI is a guide to creating AI-driven voice and text agents for customer support and other conversational tasks. This practical and entertaining book combines design theory with techniques for building and training AI systems. In it, you’ll learn how to find training data, assess performance, and write dialog that sounds human. You’ll go from building simple chatbots to designing the voice assistant for a complete call center. What's inside Pick the right AI for your needs Train your AI classifier Create question-and-direct-response assistants Design and optimize a process flow About the reader For software developers. Examples use Watson Assistant and Python. About the author Andrew R. Freed is a Master Inventor and Senior Technical Staff Member at IBM. He has worked in AI solutions since 2012. Table of Contents PART 1 FOUNDATIONS 1 Introduction to conversational AI 2 Building your first conversational AI PART 2 DESIGNING FOR SUCCESS 3 Designing effective processes 4 Designing effective dialogue 5 Building a successful AI assistant PART 3 TRAINING AND TESTING 6 Training your assistant 7 How accurate is your assistant? 8 Testing your dialogue flows PART 4 MAINTENANCE 9 Deployment and management 10 Improving your assistant PART 5 ADVANCED/OPTIONAL TOPICS 11 Building your own classifier 12 Additional training for voice assistants

Building Chatbots with Python

Author : Sumit Raj
Publisher : Apress
Page : 205 pages
File Size : 43,5 Mb
Release : 2018-12-12
Category : Computers
ISBN : 9781484240960

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Building Chatbots with Python by Sumit Raj Pdf

Build your own chatbot using Python and open source tools. This book begins with an introduction to chatbots where you will gain vital information on their architecture. You will then dive straight into natural language processing with the natural language toolkit (NLTK) for building a custom language processing platform for your chatbot. With this foundation, you will take a look at different natural language processing techniques so that you can choose the right one for you. The next stage is to learn to build a chatbot using the API.ai platform and define its intents and entities. During this example, you will learn to enable communication with your bot and also take a look at key points of its integration and deployment. The final chapter of Building Chatbots with Python teaches you how to build, train, and deploy your very own chatbot. Using open source libraries and machine learning techniques you will learn to predict conditions for your bot and develop a conversational agent as a web application. Finally you will deploy your chatbot on your own server with AWS. What You Will Learn Gain the basics of natural language processing using Python Collect data and train your data for the chatbot Build your chatbot from scratch as a web app Integrate your chatbots with Facebook, Slack, and Telegram Deploy chatbots on your own server Who This Book Is For Intermediate Python developers who have no idea about chatbots. Developers with basic Python programming knowledge can also take advantage of the book.

Natural Language Annotation for Machine Learning

Author : James Pustejovsky,Amber Stubbs
Publisher : "O'Reilly Media, Inc."
Page : 344 pages
File Size : 47,9 Mb
Release : 2013
Category : Computers
ISBN : 9781449306663

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Natural Language Annotation for Machine Learning by James Pustejovsky,Amber Stubbs Pdf

Includes bibliographical references (p. 305-315) and index.

Building an Enterprise Chatbot

Author : Abhishek Singh,Karthik Ramasubramanian,Shrey Shivam
Publisher : Apress
Page : 399 pages
File Size : 52,9 Mb
Release : 2019-09-13
Category : Computers
ISBN : 9781484250341

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Building an Enterprise Chatbot by Abhishek Singh,Karthik Ramasubramanian,Shrey Shivam Pdf

Explore the adoption of chatbots in business by focusing on the design, deployment, and continuous improvement of chatbots in a business, with a single use-case from the banking and insurance sector. This book starts by identifying the business processes in the banking and insurance industry. This involves data collection from sources such as conversations from customer service centers, online chats, emails, and other NLP sources. You’ll then design the solution architecture of the chatbot. Once the architecture is framed, the author goes on to explain natural language understanding (NLU), natural language processing (NLP), and natural language generation (NLG) with examples. In the next sections, you'll design and implement the backend framework of a typical chatbot from scratch. You will also explore some popular open-source chatbot frameworks such as Dialogflow and LUIS. The authors then explain how you can integrate various third-party services and enterprise databases with the custom chatbot framework. In the final section, you'll discuss how to deploy the custom chatbot framework on the AWS cloud. By the end of Building an Enterprise Chatbot, you will be able to design and develop an enterprise-ready conversational chatbot using an open source development platform to serve the end user. What You Will LearnIdentify business processes where chatbots could be usedFocus on building a chatbot for one industry and one use-case rather than building a ubiquitous and generic chatbot Design the solution architecture for a chatbotIntegrate chatbots with internal data sources using APIsDiscover the differences between natural language understanding (NLU), natural language processing (NLP), and natural language generation (NLG) Work with deployment and continuous improvement through representational learning Who This Book Is ForData scientists and enterprise architects who are currently looking to deploy chatbot solutions to their business.

The Definitive Guide to Conversational AI with Dialogflow and Google Cloud

Author : Lee Boonstra
Publisher : Apress
Page : 405 pages
File Size : 45,6 Mb
Release : 2021-06-25
Category : Computers
ISBN : 1484270134

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The Definitive Guide to Conversational AI with Dialogflow and Google Cloud by Lee Boonstra Pdf

Build enterprise chatbots for web, social media, voice assistants, IoT, and telephony contact centers with Google's Dialogflow conversational AI technology. This book will explain how to get started with conversational AI using Google and how enterprise users can use Dialogflow as part of Google Cloud. It will cover the core concepts such as Dialogflow essentials, deploying chatbots on web and social media channels, and building voice agents including advanced tips and tricks such as intents, entities, and working with context. The Definitive Guide to Conversational AI with Dialogflow and Google Cloud also explains how to build multilingual chatbots, orchestrate sub chatbots into a bigger conversational platform, use virtual agent analytics with popular tools, such as BigQuery or Chatbase, and build voice bots. It concludes with coverage of more advanced use cases, such as building fulfillment functionality, building your own integrations, securing your chatbots, and building your own voice platform with the Dialogflow SDK and other Google Cloud machine learning APIs. After reading this book, you will understand how to build cross-channel enterprise bots with popular Google tools such as Dialogflow, Google Cloud AI, Cloud Run, Cloud Functions, and Chatbase. ​​What You Will Learn Discover Dialogflow, Dialogflow Essentials, Dialogflow CX, and how machine learning is used Create Dialogflow projects for individuals and enterprise usage Work with Dialogflow essential concepts such as intents, entities, custom entities, system entities, composites, and how to track context Build bots quickly using prebuilt agents, small talk modules, and FAQ knowledge bases Use Dialogflow for an out-of-the-box agent review Deploy text conversational UIs for web and social media channels Build voice agents for voice assistants, phone gateways, and contact centers Create multilingual chatbots Orchestrate many sub-chatbots to build a bigger conversational platform Use chatbot analytics and test the quality of your Dialogflow agent See the new Dialogflow CX concepts, how Dialogflow CX fits in, and what’s different in Dialogflow CX Who This Book Is For Everyone interested in building chatbots for web, social media, voice assistants, or contact centers using Google’s conversational AI/cloud technology.

Natural Language Processing with Python and spaCy

Author : Yuli Vasiliev
Publisher : No Starch Press
Page : 217 pages
File Size : 51,5 Mb
Release : 2020-04-28
Category : Computers
ISBN : 9781718500532

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Natural Language Processing with Python and spaCy by Yuli Vasiliev Pdf

An introduction to natural language processing with Python using spaCy, a leading Python natural language processing library. Natural Language Processing with Python and spaCy will show you how to create NLP applications like chatbots, text-condensing scripts, and order-processing tools quickly and easily. You'll learn how to leverage the spaCy library to extract meaning from text intelligently; how to determine the relationships between words in a sentence (syntactic dependency parsing); identify nouns, verbs, and other parts of speech (part-of-speech tagging); and sort proper nouns into categories like people, organizations, and locations (named entity recognizing). You'll even learn how to transform statements into questions to keep a conversation going. You'll also learn how to: • Work with word vectors to mathematically find words with similar meanings (Chapter 5) • Identify patterns within data using spaCy's built-in displaCy visualizer (Chapter 7) • Automatically extract keywords from user input and store them in a relational database (Chapter 9) • Deploy a chatbot app to interact with users over the internet (Chapter 11) "Try This" sections in each chapter encourage you to practice what you've learned by expanding the book's example scripts to handle a wider range of inputs, add error handling, and build professional-quality applications. By the end of the book, you'll be creating your own NLP applications with Python and spaCy.

Conversational AI

Author : Michael McTear
Publisher : Morgan & Claypool Publishers
Page : 253 pages
File Size : 46,9 Mb
Release : 2020-10-30
Category : Computers
ISBN : 9781636390321

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Conversational AI by Michael McTear Pdf

This book provides a comprehensive introduction to Conversational AI. While the idea of interacting with a computer using voice or text goes back a long way, it is only in recent years that this idea has become a reality with the emergence of digital personal assistants, smart speakers, and chatbots. Advances in AI, particularly in deep learning, along with the availability of massive computing power and vast amounts of data, have led to a new generation of dialogue systems and conversational interfaces. Current research in Conversational AI focuses mainly on the application of machine learning and statistical data-driven approaches to the development of dialogue systems. However, it is important to be aware of previous achievements in dialogue technology and to consider to what extent they might be relevant to current research and development. Three main approaches to the development of dialogue systems are reviewed: rule-based systems that are handcrafted using best practice guidelines; statistical data-driven systems based on machine learning; and neural dialogue systems based on end-to-end learning. Evaluating the performance and usability of dialogue systems has become an important topic in its own right, and a variety of evaluation metrics and frameworks are described. Finally, a number of challenges for future research are considered, including: multimodality in dialogue systems, visual dialogue; data efficient dialogue model learning; using knowledge graphs; discourse and dialogue phenomena; hybrid approaches to dialogue systems development; dialogue with social robots and in the Internet of Things; and social and ethical issues.

Build Better Chatbots

Author : Rashid Khan,Anik Das
Publisher : Apress
Page : 113 pages
File Size : 48,6 Mb
Release : 2017-12-13
Category : Computers
ISBN : 9781484231111

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Build Better Chatbots by Rashid Khan,Anik Das Pdf

Learn best practices for building bots by focusing on the technological implementation and UX in this practical book. You will cover key topics such as setting up a development environment for creating chatbots for multiple channels (Facebook Messenger, Skype, and KiK); building a chatbot (design to implementation); integrating to IFTT (If This Then That) and IoT (Internet of Things); carrying out analytics and metrics for chatbots; and most importantly monetizing models and business sense for chatbots. Build Better Chatbots is easy to follow with code snippets provided in the book and complete code open sourced and available to download. With Facebook opening up its Messenger platform for developers, followed by Microsoft opening up Skype for development, a new channel has emerged for brands to acquire, engage, and service customers on chat with chatbots. What You Will Learn Work with the bot development life cycle Master bot UX design Integrate into the bot ecosystem Maximize the business and monetization potential for bots Who This Book Is For Developers, programmers, and hobbyists who have basic programming knowledge. The book can be used by existing chatbot developers to gain a better understanding of analytics and the business side of bots.

Getting Started with Google BERT

Author : Sudharsan Ravichandiran
Publisher : Packt Publishing Ltd
Page : 340 pages
File Size : 41,6 Mb
Release : 2021-01-22
Category : Computers
ISBN : 9781838826239

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Getting Started with Google BERT by Sudharsan Ravichandiran Pdf

Kickstart your NLP journey by exploring BERT and its variants such as ALBERT, RoBERTa, DistilBERT, VideoBERT, and more with Hugging Face's transformers library Key FeaturesExplore the encoder and decoder of the transformer modelBecome well-versed with BERT along with ALBERT, RoBERTa, and DistilBERTDiscover how to pre-train and fine-tune BERT models for several NLP tasksBook Description BERT (bidirectional encoder representations from transformer) has revolutionized the world of natural language processing (NLP) with promising results. This book is an introductory guide that will help you get to grips with Google's BERT architecture. With a detailed explanation of the transformer architecture, this book will help you understand how the transformer’s encoder and decoder work. You’ll explore the BERT architecture by learning how the BERT model is pre-trained and how to use pre-trained BERT for downstream tasks by fine-tuning it for NLP tasks such as sentiment analysis and text summarization with the Hugging Face transformers library. As you advance, you’ll learn about different variants of BERT such as ALBERT, RoBERTa, and ELECTRA, and look at SpanBERT, which is used for NLP tasks like question answering. You'll also cover simpler and faster BERT variants based on knowledge distillation such as DistilBERT and TinyBERT. The book takes you through MBERT, XLM, and XLM-R in detail and then introduces you to sentence-BERT, which is used for obtaining sentence representation. Finally, you'll discover domain-specific BERT models such as BioBERT and ClinicalBERT, and discover an interesting variant called VideoBERT. By the end of this BERT book, you’ll be well-versed with using BERT and its variants for performing practical NLP tasks. What you will learnUnderstand the transformer model from the ground upFind out how BERT works and pre-train it using masked language model (MLM) and next sentence prediction (NSP) tasksGet hands-on with BERT by learning to generate contextual word and sentence embeddingsFine-tune BERT for downstream tasksGet to grips with ALBERT, RoBERTa, ELECTRA, and SpanBERT modelsGet the hang of the BERT models based on knowledge distillationUnderstand cross-lingual models such as XLM and XLM-RExplore Sentence-BERT, VideoBERT, and BARTWho this book is for This book is for NLP professionals and data scientists looking to simplify NLP tasks to enable efficient language understanding using BERT. A basic understanding of NLP concepts and deep learning is required to get the best out of this book.

Mastering spaCy

Author : Duygu Altinok
Publisher : Packt Publishing Ltd
Page : 356 pages
File Size : 41,8 Mb
Release : 2021-07-09
Category : Computers
ISBN : 9781800561120

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Mastering spaCy by Duygu Altinok Pdf

Build end-to-end industrial-strength NLP models using advanced morphological and syntactic features in spaCy to create real-world applications with ease Key FeaturesGain an overview of what spaCy offers for natural language processingLearn details of spaCy's features and how to use them effectivelyWork through practical recipes using spaCyBook Description spaCy is an industrial-grade, efficient NLP Python library. It offers various pre-trained models and ready-to-use features. Mastering spaCy provides you with end-to-end coverage of spaCy's features and real-world applications. You'll begin by installing spaCy and downloading models, before progressing to spaCy's features and prototyping real-world NLP apps. Next, you'll get familiar with visualizing with spaCy's popular visualizer displaCy. The book also equips you with practical illustrations for pattern matching and helps you advance into the world of semantics with word vectors. Statistical information extraction methods are also explained in detail. Later, you'll cover an interactive business case study that shows you how to combine all spaCy features for creating a real-world NLP pipeline. You'll implement ML models such as sentiment analysis, intent recognition, and context resolution. The book further focuses on classification with popular frameworks such as TensorFlow's Keras API together with spaCy. You'll cover popular topics, including intent classification and sentiment analysis, and use them on popular datasets and interpret the classification results. By the end of this book, you'll be able to confidently use spaCy, including its linguistic features, word vectors, and classifiers, to create your own NLP apps. What you will learnInstall spaCy, get started easily, and write your first Python scriptUnderstand core linguistic operations of spaCyDiscover how to combine rule-based components with spaCy statistical modelsBecome well-versed with named entity and keyword extractionBuild your own ML pipelines using spaCyApply all the knowledge you've gained to design a chatbot using spaCyWho this book is for This book is for data scientists and machine learners who want to excel in NLP as well as NLP developers who want to master spaCy and build applications with it. Language and speech professionals who want to get hands-on with Python and spaCy and software developers who want to quickly prototype applications with spaCy will also find this book helpful. Beginner-level knowledge of the Python programming language is required to get the most out of this book. A beginner-level understanding of linguistics such as parsing, POS tags, and semantic similarity will also be useful.

Reinforcement Learning, second edition

Author : Richard S. Sutton,Andrew G. Barto
Publisher : MIT Press
Page : 549 pages
File Size : 53,6 Mb
Release : 2018-11-13
Category : Computers
ISBN : 9780262352703

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Reinforcement Learning, second edition by Richard S. Sutton,Andrew G. Barto Pdf

The significantly expanded and updated new edition of a widely used text on reinforcement learning, one of the most active research areas in artificial intelligence. Reinforcement learning, one of the most active research areas in artificial intelligence, is a computational approach to learning whereby an agent tries to maximize the total amount of reward it receives while interacting with a complex, uncertain environment. In Reinforcement Learning, Richard Sutton and Andrew Barto provide a clear and simple account of the field's key ideas and algorithms. This second edition has been significantly expanded and updated, presenting new topics and updating coverage of other topics. Like the first edition, this second edition focuses on core online learning algorithms, with the more mathematical material set off in shaded boxes. Part I covers as much of reinforcement learning as possible without going beyond the tabular case for which exact solutions can be found. Many algorithms presented in this part are new to the second edition, including UCB, Expected Sarsa, and Double Learning. Part II extends these ideas to function approximation, with new sections on such topics as artificial neural networks and the Fourier basis, and offers expanded treatment of off-policy learning and policy-gradient methods. Part III has new chapters on reinforcement learning's relationships to psychology and neuroscience, as well as an updated case-studies chapter including AlphaGo and AlphaGo Zero, Atari game playing, and IBM Watson's wagering strategy. The final chapter discusses the future societal impacts of reinforcement learning.

Proceedings of International Conference on Intelligent Computing, Information and Control Systems

Author : A. Pasumpon Pandian,Ram Palanisamy,Klimis Ntalianis
Publisher : Springer Nature
Page : 972 pages
File Size : 49,9 Mb
Release : 2021-01-24
Category : Technology & Engineering
ISBN : 9789811584435

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Proceedings of International Conference on Intelligent Computing, Information and Control Systems by A. Pasumpon Pandian,Ram Palanisamy,Klimis Ntalianis Pdf

This book is a collection of papers presented at the International Conference on Intelligent Computing, Information and Control Systems (ICICCS 2020). It encompasses various research works that help to develop and advance the next-generation intelligent computing and control systems. The book integrates the computational intelligence and intelligent control systems to provide a powerful methodology for a wide range of data analytics issues in industries and societal applications. The book also presents the new algorithms and methodologies for promoting advances in common intelligent computing and control methodologies including evolutionary computation, artificial life, virtual infrastructures, fuzzy logic, artificial immune systems, neural networks and various neuro-hybrid methodologies. This book is pragmatic for researchers, academicians and students dealing with mathematically intransigent problems.

Hands-On Chatbots and Conversational UI Development

Author : Srini Janarthanam
Publisher : Packt Publishing Ltd
Page : 383 pages
File Size : 55,7 Mb
Release : 2017-12-29
Category : Computers
ISBN : 9781788298339

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Hands-On Chatbots and Conversational UI Development by Srini Janarthanam Pdf

Build over 8 chatbots and conversational user interfaces with leading tools such as Chatfuel, Dialogflow, Microsoft Bot Framework, Twilio, Alexa Skills, and Google Actions and deploying them on channels like Facebook Messenger, Amazon Alexa and Google Home About This Book Understand the different use cases of Conversational UIs with this project-based guide Build feature-rich Chatbots and deploy them on multiple platforms Get real-world examples of voice-enabled UIs for personal and home assistance Who This Book Is For This book is for developers who are interested in creating interactive conversational UIs/Chatbots. A basic understanding of JavaScript and web APIs is required. What You Will Learn Design the flow of conversation between the user and the chatbot Create Task model chatbots for implementing tasks such as ordering food Get new toolkits and services in the chatbot ecosystem Integrate third-party information APIs to build interesting chatbots Find out how to deploy chatbots on messaging platforms Build a chatbot using MS Bot Framework See how to tweet, listen to tweets, and respond using a chatbot on Twitter Publish chatbots on Google Assistant and Amazon Alexa In Detail Conversation as an interface is the best way for machines to interact with us using the universally accepted human tool that is language. Chatbots and voice user interfaces are two flavors of conversational UIs. Chatbots are real-time, data-driven answer engines that talk in natural language and are context-aware. Voice user interfaces are driven by voice and can understand and respond to users using speech. This book covers both types of conversational UIs by leveraging APIs from multiple platforms. We'll take a project-based approach to understand how these UIs are built and the best use cases for deploying them. We'll start by building a simple messaging bot from the Facebook Messenger API to understand the basics of bot building. Then we move on to creating a Task model that can perform complex tasks such as ordering and planning events with the newly-acquired-by-Google Dialogflow and Microsoft Bot framework. We then turn to voice-enabled UIs that are capable of interacting with users using speech with Amazon Alexa and Google Home. By the end of the book, you will have created your own line of chatbots and voice UIs for multiple leading platforms. Style and approach This is a practical book, where each chapter focuses on a chatbot project. The chapters take a step-by-step approach to help you build intelligent chatbots that act as personal assistants.

9th International Workshop on Spoken Dialogue System Technology

Author : Luis Fernando D'Haro,Rafael E. Banchs,Haizhou Li
Publisher : Springer Nature
Page : 421 pages
File Size : 48,8 Mb
Release : 2019-09-24
Category : Social Science
ISBN : 9789811394430

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9th International Workshop on Spoken Dialogue System Technology by Luis Fernando D'Haro,Rafael E. Banchs,Haizhou Li Pdf

This book presents the outcomes of the 9th International Workshop on Spoken Dialogue Systems (IWSDS), “Towards creating more human-like conversational agent technologies”. It compiles and provides a synopsis of current global research to push forward the state of the art in dialogue technologies, including advances in the context of the classical problems of language understanding, dialogue management and language generation, as well as cognitive topics related to the human nature of conversational phenomena, such as humor, empathy and social context understanding and awareness.