Cps And Cap Part 2 Office Administration Exam Secrets Study Guide

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CPS and CAP Part 2 Office Administration Exam Secrets Study Guide

Author : Mometrix Media
Publisher : Unknown
Page : 0 pages
File Size : 42,5 Mb
Release : 2011-08-19
Category : Electronic
ISBN : 1609715144

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CPS and CAP Part 2 Office Administration Exam Secrets Study Guide by Mometrix Media Pdf

CPS and CAP Part 2 Office Administration Exam Secrets helps you ace the Certified Professional Secretary and Certified Administrative Professional Exams, without weeks and months of endless studying. Our comprehensive CPS and CAP Part 2 Office Administration Exam Secrets study guide is written by our exam experts, who painstakingly researched every topic and concept that you need to know to ace your test. Our original research reveals specific weaknesses that you can exploit to increase your exam score more than you've ever imagined. CPS and CAP Part 2 Office Administration Exam Secrets includes: The 5 Secret Keys to CPS and CAP Test Success: Time is Your Greatest Enemy, Guessing is Not Guesswork, Practice Smarter, Not Harder, Prepare, Don't Procrastinate, Test Yourself; General strategies and Overview including: Testing Tips, Certification, Why Certify?; Part 2 - Office Administration: Record Cycle Steps, Business Reports and Forms, Card Systems, Filing Arrangements, Electronic Records Systems, Retrieval Systems, Protecting File Integrity, Records Managers, Forms Management Factors, Filing Rules, Geographic and Subject Filing Systems, Verbal Communication Skills, Voice Mail, Cell Phone Etiquette, Listening Sequence, Nonverbal Communication and Body Language, Company-Sponsored Conferences, Planning Conventions, Visual Presentations, In-House Research Services, Business Writing, Intranet Systems, and much more...

CPS and CAP Parts 1-3 Exam Secrets Study Guide

Author : Mometrix Media
Publisher : Unknown
Page : 0 pages
File Size : 43,7 Mb
Release : 2011-08-19
Category : Electronic
ISBN : 1609715101

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CPS and CAP Parts 1-3 Exam Secrets Study Guide by Mometrix Media Pdf

CPS and CAP Parts 1-3 Exam Secrets helps you ace the Certified Professional Secretary and Certified Administrative Professional Exams, without weeks and months of endless studying. Our comprehensive CPS and CAP Parts 1-3 Exam Secrets study guide is written by our exam experts, who painstakingly researched every topic and concept that you need to know to ace your test. Our original research reveals specific weaknesses that you can exploit to increase your exam score more than you've ever imagined. CPS and CAP Parts 1-3 Exam Secrets includes: The 5 Secret Keys to CPS and CAP Test Success: Time is Your Greatest Enemy, Guessing is Not Guesswork, Practice Smarter, Not Harder, Prepare, Don't Procrastinate, Test Yourself; General strategies and Overview including: Testing Tips, Certification, Why Certify?; Part 1 - Office Systems and Technology: Information Processing Cycle, Mainframe Computers, Telecommunication Processors, Telephone Services and Features, Computer Networks, Network Topologies, Computer Conferences and Chat Rooms, Communication Tools, Coordination Tools, Search Engines and Information Systems, Intentional Threats to Computers, E-Commerce Security, Systems Life Cycle, Types of User Interface, Databases, Operations Applications, Software Procurement, Spreadsheets, Types of Secondary Storage, Panel Folding, Binding Processes, Planning an Office, Ergonomics, Lighting and Sound Control, Types of System Analyses, Typesetting and Digital Duplicating, Desktop Publishing, Electronic Commerce; Part 2 - Office Administration: Record Cycle Steps, Business Reports and Forms, Card Systems, Filing Arrangements, Electronic Records Systems, Retrieval Systems, Protecting File Integrity, Records Managers, Forms Management Factors, Filing Rules, Geographic and Subject Filing Systems, and much more...

Cap Parts 1-4 Exam Secrets Study Guide

Author : Mometrix
Publisher : Unknown
Page : 0 pages
File Size : 40,7 Mb
Release : 2011-08-19
Category : Administrative assistants
ISBN : 1609712331

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Cap Parts 1-4 Exam Secrets Study Guide by Mometrix Pdf

CAP Parts 1-4 Exam Secrets helps you ace the Certified Administrative Professional Exam, without weeks and months of endless studying. Our comprehensive CAP Parts 1-4 Exam Secrets study guide is written by our exam experts, who painstakingly researched every topic and concept that you need to know to ace your test. Our original research reveals specific weaknesses that you can exploit to increase your exam score more than you've ever imagined. CAP Parts 1-4 Exam Secrets includes: The 5 Secret Keys to CPS and CAP Test Success: Time is Your Greatest Enemy, Guessing is Not Guesswork, Practice Smarter, Not Harder, Prepare, Don't Procrastinate, Test Yourself; General strategies and Overview including: Testing Tips, Certification, Why Certify?; Part 1 - Office Systems and Technology: Information Processing Cycle, Mainframe Computers, Telecommunication Processors, Telephone Services and Features, Computer Networks, Network Topologies, Computer Conferences and Chat Rooms, Communication Tools, Coordination Tools, Search Engines and Information Systems, Intentional Threats to Computers, E-Commerce Security, Systems Life Cycle, Types of User Interface, Databases, Operations Applications, Software Procurement, Spreadsheets, Types of Secondary Storage, Panel Folding, Binding Processes, Planning an Office, Ergonomics, Lighting and Sound Control, Types of System Analyses, Typesetting and Digital Duplicating, Desktop Publishing, Electronic Commerce; Part 2 - Office Administration: Record Cycle Steps, Business Reports and Forms, Card Systems, Filing Arrangements, Electronic Records Systems, Retrieval Systems, Protecting File Integrity, Records Managers, Forms Management Factors, Filing Rules, Geographic and Subject Filing Systems, Verbal Communication Skills, Voice Mail, Cell Phone Etiquette, Listening Sequence, and much more...

CPS and CAP Part 1 Office Systems and Technology Exam Secrets Study Guide

Author : Mometrix Media
Publisher : Unknown
Page : 0 pages
File Size : 48,8 Mb
Release : 2011-08-19
Category : Electronic
ISBN : 1609715128

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CPS and CAP Part 1 Office Systems and Technology Exam Secrets Study Guide by Mometrix Media Pdf

CPS and CAP Part 1 Office Systems and Technology Exam Secrets helps you ace the Certified Professional Secretary and Certified Administrative Professional Exams, without weeks and months of endless studying. Our comprehensive CPS and CAP Part 1 Office Systems and Technology Exam Secrets study guide is written by our exam experts, who painstakingly researched every topic and concept that you need to know to ace your test. Our original research reveals specific weaknesses that you can exploit to increase your exam score more than you've ever imagined. CPS and CAP Part 1 Office Systems and Technology Exam Secrets includes: The 5 Secret Keys to CPS and CAP Test Success: Time is Your Greatest Enemy, Guessing is Not Guesswork, Practice Smarter, Not Harder, Prepare, Don't Procrastinate, Test Yourself; General strategies and Overview including: Testing Tips, Certification, Why Certify?; Part 1 - Office Systems and Technology: Information Processing Cycle, Mainframe Computers, Telecommunication Processors, Telephone Services and Features, Computer Networks, Network Topologies, Computer Conferences and Chat Rooms, Communication Tools, Coordination Tools, Search Engines and Information Systems, Intentional Threats to Computers, E-Commerce Security, Systems Life Cycle, Types of User Interface, Databases, Operations Applications, Software Procurement, Spreadsheets, Types of Secondary Storage, Panel Folding, Binding Processes, Planning an Office, Ergonomics, Lighting and Sound Control, Types of System Analyses, Typesetting and Digital Duplicating, Desktop Publishing, Electronic Commerce, and much more...

Certified Professional Secretary (CPS) Examination and Certified Administrative Professional (CAP) Examination Review for Office Administration

Author : Betty L. Schroeder,Diane Routhier Graf
Publisher : Prentice Hall
Page : 0 pages
File Size : 43,5 Mb
Release : 2004-04
Category : Office management
ISBN : 0131145517

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Certified Professional Secretary (CPS) Examination and Certified Administrative Professional (CAP) Examination Review for Office Administration by Betty L. Schroeder,Diane Routhier Graf Pdf

The Certified Professional Secretary (CPS®) and the Certified Administrative Professional (CAP®) Examination Review Series provides valuable assistance to anyone preparing for the CPS and CAP Examinations. The Series focuses on key topics test-takers must know in order to pass the exams. It is the only examination preparation series produced in conjunction with the International Association of Administrative Professionals® (IAAP®).

CPS and CAP Part 3 Management Exam Secrets Study Guide

Author : Mometrix Media
Publisher : Unknown
Page : 0 pages
File Size : 50,6 Mb
Release : 2011-08-19
Category : Electronic
ISBN : 1609715160

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CPS and CAP Part 3 Management Exam Secrets Study Guide by Mometrix Media Pdf

CPS and CAP Part 3 Management Exam Secrets helps you ace the Certified Professional Secretary and Certified Administrative Professional Exams, without weeks and months of endless studying. Our comprehensive CPS and CAP Part 3 Management Exam Secrets study guide is written by our exam experts, who painstakingly researched every topic and concept that you need to know to ace your test. Our original research reveals specific weaknesses that you can exploit to increase your exam score more than you've ever imagined. CPS and CAP Part 3 Management Exam Secrets includes: The 5 Secret Keys to CPS and CAP Test Success: Time is Your Greatest Enemy, Guessing is Not Guesswork, Practice Smarter, Not Harder, Prepare, Don't Procrastinate, Test Yourself; General strategies and Overview including: Testing Tips, Certification, Why Certify?; Part 3 - Management: Administrative Management, Management Science Theory, Tactical and Contingency Plans, Deming's Absolutes of Quality, Principles of Organization, Leadership Styles, Herzberg's Theory, Theories of Motivation, Four Channels of Communication, Programmed and Non-Programmed Decisions, Workplace Safety, Employee Performance Appraisals, Task Analysis, Training Programs, Human Resource Management, Labor Union Relationships, Employee Development, Workplace Counseling and Discipline, Separation Process, Compensation and Benefits, Accounting, Budgets, Goal Setting, Delegation, Personal Communication Barriers, Business Etiquette, and much more...

Certified Professional Secretary (CPS) and Certified Administrative Professional (CAP) Examination Review for Office Systems and Technology

Author : Diane Routhier Graf,Betty L. Schroeder
Publisher : Prentice Hall
Page : 0 pages
File Size : 46,7 Mb
Release : 2004-04
Category : Office management
ISBN : 0131145495

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Certified Professional Secretary (CPS) and Certified Administrative Professional (CAP) Examination Review for Office Systems and Technology by Diane Routhier Graf,Betty L. Schroeder Pdf

New 5th Edition! The Certified Professional Secretary (CPS�) Examination Review Series provides valuable assistance to anyone preparing for the CPS Examination. The Series focuses on key topics test-takers must know in order to pass the exam. It is the only examination preparation series produced in conjunction with the International Association of Administrative Professionals (IAAP(tm)). The format of each manual in the Series guides administrative professionals in effective study techniques.

CAP Certified Administrative Professional Exam Study Guide 2015

Author : ExamREVIEW
Publisher : Createspace Independent Publishing Platform
Page : 0 pages
File Size : 50,7 Mb
Release : 2014-12-29
Category : Electronic
ISBN : 1505816890

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CAP Certified Administrative Professional Exam Study Guide 2015 by ExamREVIEW Pdf

According to the International Association of Administrative Professionals (IAAP), both the Certified Professional Secretary (CPS) exam and the Certified Administrative Professional (CAP) exam are multiple choice based. Starting from Nov 2011 the CAP exam will be offered as a single part exam. The new exam covers: Communication Organization and Planning Information Distribution Records Management Physical and Information Resources Document Production Financial Functions Human Resources As a CAP candidate, you are expected to know almost EVERYTHING. You do not have to be an expert in everything, but your peers will expect you to have knowledge on almost everything. Keep in mind, the phrase administrative professional is a general title associated with administrative support staff - you need to provide support whenever requested. Support request can come from different sources and may involve different disciplines. Even though you may not always need to provide hands-on help, you do need to know how to properly "redirect" and "allocate" the help requests to the proper places. In fact, administrative professionals are expected to greet and assist company visitors and customers as well as managers, executives and their staff. They serve BOTH as frontline personnel and as backend personnel. They need to be good communicators. They need to be able to adapt to different personalities and work styles of bosses and peers. There isn't any affordable "official" self study pack in the market, so we fill the gap here by releasing this product, which provides extensive and in-depth coverage on a wide variety of business and office management topics to help you prepare for the exam. If you are new to office procedures and administration, use this study guide TOGETHER WITH other sources of information to prepare for the exams. The exams are not difficult provided that you are experienced in office administration. If you are not, then lots of readings would have to be done.

CAP Part 4 Advanced Organizational Management Exam Secrets Study Guide

Author : Mometrix Media
Publisher : Unknown
Page : 0 pages
File Size : 51,8 Mb
Release : 2011-08-19
Category : Electronic
ISBN : 1609712374

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CAP Part 4 Advanced Organizational Management Exam Secrets Study Guide by Mometrix Media Pdf

CAP Part 4 Advanced Organizational Management Exam Secrets helps you ace the Certified Administrative Professional Exam, without weeks and months of endless studying. Our comprehensive CAP Part 4 Advanced Organizational Management Exam Secrets study guide is written by our exam experts, who painstakingly researched every topic and concept that you need to know to ace your test. Our original research reveals specific weaknesses that you can exploit to increase your exam score more than you've ever imagined. CAP Part 4 Advanced Organizational Management Exam Secrets includes: The 5 Secret Keys to CPS and CAP Test Success: Time is Your Greatest Enemy, Guessing is Not Guesswork, Practice Smarter, Not Harder, Prepare, Don't Procrastinate, Test Yourself; General strategies and Overview including: Testing Tips, Certification, Why Certify?; Part 4 - Advanced Organizational Management: Behavior versus Classical Theory, Logical Thinking Patterns, Four Planning Types, Strategic Planning Process, Internal and External Audits, Gap Analysis, Management by Objectives, Ethics, Statement of Cash Flow, Costing Methods, Time Auditing, Pareto Principle, Conflict Resolution, Job and Sales Analysis, Inferential Statistics, Task Analysis, Five Types of Power, Participatory Management, Empowerment, Formal and Informal Groups, Group Dynamics, Building Effective Teams, Problem-Solving Techniques, Conflict Management, TA and Assertiveness Training, Motivation and Adventure Training, Meeting Formats, Parliamentary Procedure, Effective Communication, Proxemics, and much more...

CAP Certified Administrative Professional Exam Study Guide 2018/19 Edition

Author : ExamREVIEW
Publisher : Createspace Independent Publishing Platform
Page : 130 pages
File Size : 43,8 Mb
Release : 2018-02-25
Category : Administrative assistants
ISBN : 1985894963

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CAP Certified Administrative Professional Exam Study Guide 2018/19 Edition by ExamREVIEW Pdf

According to the International Association of Administrative Professionals (IAAP), the CAP exam is offered as a single part exam. This book has topics compatible with the Fall 2018 exam: Organizational Communication Business Writing and Document Production Technology and Information Distribution Office and Records Management Event and Project Management Operational Functions As a CAP candidate, you are expected to know almost EVERYTHING. You do not have to be an expert in everything, but your peers will expect you to have knowledge on almost everything. Keep in mind, the phrase administrative professional is a general title associated with administrative support staff - you need to provide support whenever requested. Support request can come from different sources and may involve different disciplines. Even though you may not always need to provide hands-on help, you do need to know how to properly "redirect" and "allocate" the help requests to the proper places. In fact, administrative professionals are expected to greet and assist company visitors and customers as well as managers, executives and their staff. They serve BOTH as frontline personnel and as backend personnel. They need to be good communicators. They need to adapt to different personalities and work styles of bosses and peers. This product provides extensive and in-depth coverage on a wide variety of business and office management topics to help you prepare for the exam. If you are new to office procedures and administration, use this study guide TOGETHER WITH other sources of information to prepare for the exams. The exams are not difficult provided that you are experienced in office administration.

CAP Exam Secrets Study Guide

Author : Cap Exam Secrets Test Prep
Publisher : Unknown
Page : 0 pages
File Size : 41,6 Mb
Release : 2018-04-12
Category : Study Aids
ISBN : 162120040X

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CAP Exam Secrets Study Guide by Cap Exam Secrets Test Prep Pdf

***Includes Practice Test Questions*** CAP Exam Secrets helps you ace the Certified Administrative Professional Exam, without weeks and months of endless studying. Our comprehensive CAP Exam Secrets study guide is written by our exam experts, who painstakingly researched every topic and concept that you need to know to ace your test. Our original research reveals specific weaknesses that you can exploit to increase your exam score more than you've ever imagined. CAP Exam Secrets includes: The 5 Secret Keys to CAP Test Success: Time is Your Greatest Enemy, Guessing is Not Guesswork, Practice Smarter, Not Harder, Prepare, Don't Procrastinate, Test Yourself; General strategies and Overview including: Testing Tips, Certification, Why Certify?, Information Processing Cycle, Mainframe Computers, Telecommunication Processors, Telephone Services and Features, Computer Networks, Network Topologies, Computer Conferences and Chat Rooms, Communication Tools, Coordination Tools, Search Engines and Information Systems, Intentional Threats to Computers, E-Commerce Security, Systems Life Cycle, Types of User Interface, Databases, Operations Applications, Software Procurement, Spreadsheets, Types of Secondary Storage, Panel Folding, Binding Processes, Planning an Office, Ergonomics, Lighting and Sound Control, Types of System Analyses, Typesetting and Digital Duplicating, Desktop Publishing, Electronic Commerce, Record Cycle Steps, Business Reports and Forms, Card Systems, Filing Arrangements, Electronic Records Systems, Retrieval Systems, Protecting File Integrity, Records Managers, Forms Management Factors, Filing Rules, Geographic and Subject Filing Systems, Verbal Communication Skills, Voice Mail, Cell Phone Etiquette, Listening Sequence, and much more...

Cap Certified Administrative Professional Exam Study Guide 2014

Author : Examreview
Publisher : Unknown
Page : 124 pages
File Size : 52,8 Mb
Release : 2013-10-20
Category : Study Aids
ISBN : 1493520539

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Cap Certified Administrative Professional Exam Study Guide 2014 by Examreview Pdf

According to the International Association of Administrative Professionals (IAAP), both the Certified Professional Secretary (CPS) exam and the Certified Administrative Professional (CAP) exam are multiple choice based. Starting from Nov 2011 the CAP exam will be offered as a single part exam. The new exam covers: Communication Organization and Planning Information Distribution Records Management Physical and Information Resources Document Production Financial Functions Human Resources As a CAP candidate, you are expected to know almost EVERYTHING. You do not have to be an expert in everything, but your peers will expect you to have knowledge on almost everything. Keep in mind, the phrase administrative professional is a general title associated with administrative support staff - you need to provide support whenever requested. Support request can come from different sources and may involve different disciplines. Even though you may not always need to provide hands-on help, you do need to know how to properly "redirect" and "allocate" the help requests to the proper places. In fact, administrative professionals are expected to greet and assist company visitors and customers as well as managers, executives and their staff. They serve BOTH as frontline personnel and as backend personnel. They need to be good communicators. They need to be able to adapt to different personalities and work styles of bosses and peers. There isn't any affordable "official" self study pack in the market, so we fill the gap here by releasing this product, which provides extensive and in-depth coverage on a wide variety of business and office management topics to help you prepare for the exam. If you are new to office procedures and administration, use this study guide TOGETHER WITH other sources of information to prepare for the exams. The exams are not difficult provided that you are experienced in office administration. If you are not, then lots of readings would have to be done. The books listed below provide good coverage on the various office administration topics and procedures. The Professional Secretary Volume 1: Communication Skills, by John Spencer and Adrian Pruss (1995) The Professional Secretary's Handbook: Management Skills, by John Spencer and Adrian Pruss (1995) The Complete Office Handbook, by Mary A Devries (1987) Procedures for the Office Professional / 4 ed, by Patsy Fulton-Calkins and Joanna D Hanks (2000)

CAP Certified Administrative Professional Exam Study Guide 2015/16

Author : Examreview
Publisher : Createspace Independent Publishing Platform
Page : 128 pages
File Size : 55,7 Mb
Release : 2015-12
Category : Administrative assistants
ISBN : 151961361X

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CAP Certified Administrative Professional Exam Study Guide 2015/16 by Examreview Pdf

According to the International Association of Administrative Professionals (IAAP), the CAP exam is offered as a single part exam. The exam covers: 1. Organizational Communication (25%) 2. Business Writing and Document Production (20%) 3. Technology and Information Distribution (15%) 4. Office and Records Management (15%) 5. Event and Project Management (12%) 6. Human Resources (8%) 7. Financial Functions (5%) As a CAP candidate, you are expected to know almost EVERYTHING. You do not have to be an expert in everything, but your peers will expect you to have knowledge on almost everything. Keep in mind, the phrase administrative professional is a general title associated with administrative support staff - you need to provide support whenever requested. Support request can come from different sources and may involve different disciplines. Even though you may not always need to provide hands-on help, you do need to know how to properly "redirect" and "allocate" the help requests to the proper places. In fact, administrative professionals are expected to greet and assist company visitors and customers as well as managers, executives and their staff. They serve BOTH as frontline personnel and as backend personnel. They need to be good communicators. They need to adapt to different personalities and work styles of bosses and peers. This product provides extensive and in-depth coverage on a wide variety of business and office management topics to help you prepare for the exam. If you are new to office procedures and administration, use this study guide TOGETHER WITH other sources of information to prepare for the exams. The exams are not difficult provided that you are experienced in office administration. If you are not, then lots of readings would have to be done.

CAP Certified Administrative Professional Exam Study Guide 2013

Author : ExamREVIEW
Publisher : Unknown
Page : 124 pages
File Size : 41,7 Mb
Release : 2012-09-22
Category : Administrative assistants
ISBN : 1479310565

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CAP Certified Administrative Professional Exam Study Guide 2013 by ExamREVIEW Pdf

According to the International Association of Administrative Professionals (IAAP), both the Certified Professional Secretary (CPS) exam and the Certified Administrative Professional (CAP) exam are multiple choice based. Starting from Nov 2011 the CAP exam will be offered as a single part exam. The CAP Examination covers a wide range of topics. The new exam covers: Communication Organization and Planning Information Distribution Records Management Physical and Information Resources Document Production Financial Functions Human Resources As a CAP candidate, you are expected to know almost EVERYTHING. You do not have to be an expert in everyting, but your peers will ell expect you to have knowledge on almost everything. Keep in mind, the phrase administrative professional is a general title associated with administrative support staff - you need to provide support whenever requested. Support request can come from different sources and may involve different disciplines. Even though you may not always need to provide hands-on help, you do need to know how to properly "redirect" and "allocate" the help requests to the proper places. Administrative professionals are expected to greet and assist company visitors and customers as well as managers, executives and their staff. They serve BOTH as frontline personnel and as backend personnel. They need to be good communicators. They need to be able to adapt to different personalities and work styles of bosses and peers. There isn't any affordable "official" self study pack in the market, so we fill the gap here by releasing the CAP ExamEssentials Study Guide. The CAP ExamEssentials Study Guide provides extensive and in-depth coverage on a wide variety of business and office management topics to help you prepare for the exam. Our CAP Study Guide goes the expert-advice way. Instead of just giving you the hard facts, we also give you information that covers the best tricks and practices. With these information, you will always be able to make the most appropriate expert judgment in the exam.

CAP Certified Administrative Professional Exam Study Guide 2011

Author : ExamREVIEW.NET
Publisher : Unknown
Page : 236 pages
File Size : 53,6 Mb
Release : 2011-04-29
Category : Administrative assistants
ISBN : 1461135052

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CAP Certified Administrative Professional Exam Study Guide 2011 by ExamREVIEW.NET Pdf

According to the International Association of Administrative Professionals (IAAP), both the Certified Professional Secretary (CPS) exam and the Certified Administrative Professional (CAP) exam are multiple choice based. Starting from Nov 2011 the CAP exam will be offered as a single part exam. The CAP Examination covers a wide range of topics. The new exam covers: Communication Organization and Planning Information Distribution Records Management Physical and Information Resources Document Production Financial Functions Human Resources As a CAP candidate, you are expected to know almost EVERYTHING. You do not have to be an expert in everyting, but your peers will ell expect you to have knowledge on almost everything. Keep in mind, the phrase administrative professional is a general title associated with administrative support staff - you need to provide support whenever requested. Support request can come from different sources and may involve different disciplines. Even though you may not always need to provide hands-on help, you do need to know how to properly "redirect" and "allocate" the help requests to the proper places. Administrative professionals are expected to greet and assist company visitors and customers as well as managers, executives and their staff. They serve BOTH as frontline personnel and as backend personnel. They need to be good communicators. They need to be able to adapt to different personalities and work styles of bosses and peers. There isn't any affordable "official" self study pack in the market, so we fill the gap here by releasing the CAP ExamEssentials Study Guide. The CAP ExamEssentials Study Guide provides extensive and in-depth coverage on a wide variety of business and office management topics to help you prepare for the exam. You may take a look at the Table of Contents by clicking HERE. Our CAP Study Guide goes the expert-advice way. Instead of just giving you the hard facts, we also give you information that covers the best tricks and practices. With these information, you will always be able to make the most appropriate expert judgment in the exam.