Cross Cultural Aspects Of Tourism And Hospitality

Cross Cultural Aspects Of Tourism And Hospitality Book in PDF, ePub and Kindle version is available to download in english. Read online anytime anywhere directly from your device. Click on the download button below to get a free pdf file of Cross Cultural Aspects Of Tourism And Hospitality book. This book definitely worth reading, it is an incredibly well-written.

Cross-Cultural Aspects of Tourism and Hospitality

Erdogan Koc
Cross Cultural Aspects of Tourism and Hospitality Book PDF

Author : Erdogan Koc
Publisher : Routledge
Page : 351 pages
File Size : 42,6 Mb
Release : 2020-09-03
Category : Business & Economics
ISBN : 9781000172065

Get Book

Cross-Cultural Aspects of Tourism and Hospitality by Erdogan Koc Pdf

Cross-Cultural Aspects of Tourism and Hospitality is the first textbook to offer students, lecturers, researchers and practitioners a comprehensive guide to the influence of culture on service providers as well as on customers, affecting both the supply and the demand sides of the industry – organisational behaviour, and human resource management, and marketing and consumer behaviour. Given the need for delivering superior customer value, understanding different cultures from both demand and supply sides of tourism and hospitality and the impact of culture on these international industries is an essential part of all students’ and practitioners’ learning and development. This book takes a research-based approach critically reviewing seminal cultural theories and evaluating how these influence employee and customer behaviour in service encounters, marketing, and management processes and activities. Individual chapters cover a diverse range of cultural aspects including intercultural competence and intercultural sensitivity, uncertainty and risk avoidance, context in communication, power distance, indulgence and restraint, time orientation, gender, assertiveness, individualism and collectivism, performance orientation, and humane orientation. This book integrates international case studies throughout to show the application of theory, includes self-test questions, activities, further reading, and a set of PowerPoint slides to accompany each chapter. This will be essential reading for all students, lecturers, researchers and practitioners and future managers in the fields of Tourism and Hospitality.

Cross-cultural Communication for the Tourism and Hospitality Industry

Helen FitzGerald
Cross cultural Communication for the Tourism and Hospitality Industry Book PDF

Author : Helen FitzGerald
Publisher : Unknown
Page : 188 pages
File Size : 48,5 Mb
Release : 1998
Category : Intercultural communication
ISBN : CORNELL:31924085194532

Get Book

Cross-cultural Communication for the Tourism and Hospitality Industry by Helen FitzGerald Pdf

This introduction to the business of tourism examines the cultural values of various ethnic groups and language and non-verbal communication. Food, beverage, service and accommodation customs are analyzed for varying cultural groups, including South Korean, Thai, German, Indian and American.

International Tourism

Yvette Reisinger, PhD,Frederic Dimanche
International Tourism Book PDF

Author : Yvette Reisinger, PhD,Frederic Dimanche
Publisher : Routledge
Page : 416 pages
File Size : 42,8 Mb
Release : 2010-08-27
Category : Business & Economics
ISBN : 9781136438899

Get Book

International Tourism by Yvette Reisinger, PhD,Frederic Dimanche Pdf

In recent years there has been a considerable interest in the cultural aspects of tourism such as the impacts of culture on tourism planning, development, management, and marketing. However, the focus has been on material forms of culture such as arts, music, or crafts. The impacts of national culture on tourist behavior and travel decision-making have not been paid much attention. Only in the last two years have cross-cultural issues begun to generate significant interest among academics. An examination of cultural characteristics and differences is extremely important to the tourism industry because today’s tourism environment is becoming increasingly international. Information on the nature of the cultural differences between international tourists and locals is not readily available in tourism literature. The concept of culture is very complex and includes such abstract concepts as satisfaction, attitude and loyalty. International Tourism brings these concepts to the undergraduate student in tourism, as well as students in the related fields of marketing, management, international business, and cross-cultural communication. Designed as a textbook, it isorganized and presented in an integrated and relevant way for the benefit of a worldwide audience.

Perspectives on Cross-Cultural, Ethnographic, Brand Image, Storytelling, Unconscious Needs, and Hospitality Guest Research

Arch G. Woodside,Carol M. Megehee,Alfred Ogle
Perspectives on Cross Cultural Ethnographic Brand Image Storytelling Unconscious Needs and Hospitality Guest Research Book PDF

Author : Arch G. Woodside,Carol M. Megehee,Alfred Ogle
Publisher : Emerald Group Publishing
Page : 324 pages
File Size : 43,7 Mb
Release : 2009-12-21
Category : Business & Economics
ISBN : 9781849506045

Get Book

Perspectives on Cross-Cultural, Ethnographic, Brand Image, Storytelling, Unconscious Needs, and Hospitality Guest Research by Arch G. Woodside,Carol M. Megehee,Alfred Ogle Pdf

Examines how research tools affect theory advances in culture and tourism research. This title includes papers that focus on how to gain meaning from data to thus look at how streams of antecedent conditions result in tourism behavior.

Culture and Cultures in Tourism

Andres Artal-Tur,Metin Kozak
Culture and Cultures in Tourism Book PDF

Author : Andres Artal-Tur,Metin Kozak
Publisher : Taylor & Francis
Page : 291 pages
File Size : 50,9 Mb
Release : 2020-06-29
Category : Business & Economics
ISBN : 9780429622021

Get Book

Culture and Cultures in Tourism by Andres Artal-Tur,Metin Kozak Pdf

According to the World Tourism Organization (UNWTO), international tourists engaging in cultural activities accounted for more than 500 million of international tourist numbers in 2017. City tourism relies on culture as a major product, providing benefits not only for interested visitors, but also for the local resident population. New trends in tourism include "experiential tourism", where the interactions between tourists and residents become a key part of the tourism experience and overall customer satisfaction. New technologies and IT applications allow tourists to design their own trip, given the presence of global companies like Trip Advisor, Booking.com and AirBnB. This comprehensive volume explores new trends in cultural tourism, demonstrating how and why culture has become a central factor in tourism. The authors analyse a wide range of relevant issues, including: how heritage-based and cultural tourism could contribute to the sustainability of destinations; the increase of religious travels to and within Arab countries; and how cultural tourism fosters understanding among people and cultures, and could even potentially help to consolidate peace at a regional level. The book also analyses interactions between hosts (the local residents) and guests (the cultural visitors), revisiting the pioneer hippy travelling experiences in Turkey of the 1960s and how they shaped youth culture. This book will be of great interest to students and researchers of cultural tourism. The chapters were originally published in the journal Anatolia.

Cross-Cultural Behaviour in Tourism

Yvette Reisinger, PhD,Lindsay Turner
Cross Cultural Behaviour in Tourism Book PDF

Author : Yvette Reisinger, PhD,Lindsay Turner
Publisher : Routledge
Page : 364 pages
File Size : 52,7 Mb
Release : 2012-05-23
Category : Business & Economics
ISBN : 9781136412844

Get Book

Cross-Cultural Behaviour in Tourism by Yvette Reisinger, PhD,Lindsay Turner Pdf

Cross-Cultural Behaviour in Tourism: Concepts and Analysis is important reading for those in the following areas of industry: * Tourism: illustrates the importance of cultural background in the tourist experience and how it is a major determinant in repeat visitation * Marketing: provides an understanding of the cultural background of a destination that is vital when formulating successful marketing strategies * Management: provides valuable examples on how cultures influence tourist behaviour and decision-making, helping managers to develop cross-cultural skills and deal with tourists from diverse cultural backgrounds Tourism is a service industry where people from different nationalities meet. In today's international marketplace it is imperative that those in the industry understand the influence of national cultures on their consumers in order to compete successfully for a market share. The book is accompanied by online resources which can be found at www.bh.com/companions/0750656689. These resources include an account of Hypothesis Testing, together with a detailed glossary and a comprehensive reference list of relevant materials.

Intercultural Communication Within the Tourism Industry

Corinna Vellnagel
Intercultural Communication Within the Tourism Industry Book PDF

Author : Corinna Vellnagel
Publisher : GRIN Verlag
Page : 161 pages
File Size : 40,6 Mb
Release : 2010-11
Category : Intercultural communication
ISBN : 9783640742684

Get Book

Intercultural Communication Within the Tourism Industry by Corinna Vellnagel Pdf

Bachelor Thesis from the year 2010 in the subject Tourism - Miscellaneous, grade: 2,0, University of Cooperative Education Ravensburg, language: English, abstract: Tourism is the most superficial way of an intercultural encounter1 and one of the biggest industrial sectors in the world. "The WTTC (World Travel and Tourism Council) estimates that over 230 million jobs in world are supported by the tourism industry, which equates to 8.3 per cent of total global employment, or one in every 12 jobs."2 Furthermore, the latest statistics from 2008 show that tourism has not reached its peak yet. Over 80 countries earned more than 642 billion through international tourism in 2008, while in 1990 it had only been 207 billion.3 Another statistic representing and pointing up the booming tendency is the one showing the international tourist arrivals: while there had only been 25 million arrivals in 1950, the number constantly rose to 922 million in 2008 and by 2020 1.6 billion international tourist arrivals are expected.4 With so many tourists spending time abroad every year it is a logical consequence that different culture groups meet. From time to time, people may spend two weeks in Turkey, Dubai, Cancun or on Bali. This unfortunately might happen without the people even getting the local culture rudimentarily. But if they try to get to know the local culture, difficulties may occur. It is not only the language which is different and causes troubles and misunderstandings in communication; attitudes and the way people think vary greatly. Tourists often do not prepare themselves properly for their stays abroad; just reading a travel guide may not be sufficient at all. When going abroad people need to be aware of different behavioural rules and patterns. But not only tourists have to face this problem. In the tourism industry many people work abroad which not only leads to multicultural teams but also to misunderstandings going back to cultural differences. These groups, both

Intercultural problems in the tourism industry

Anne Timm
Intercultural problems in the tourism industry Book PDF

Author : Anne Timm
Publisher : GRIN Verlag
Page : 10 pages
File Size : 54,5 Mb
Release : 2011-09-08
Category : Language Arts & Disciplines
ISBN : 9783656001898

Get Book

Intercultural problems in the tourism industry by Anne Timm Pdf

Essay from the year 2011 in the subject Communications - Intercultural Communication, grade: 1,3, Stralsund University of Applied Sciences, language: English, abstract: “McDonaldization” (GeorgRitzer), “Cocacolization” (Zdravko Mlinar) and “Mc-World” (Benjamin Barber) are just a few key words of a topic that has gained worldwide interest today. The Globalization is on the roll and seems to be unstoppable. [1] One by one, the world has become a ‘global village’ with multicultural societies, where it is unavoidable for us to get in greater contact with the rest of the world and other cultures. Our daily lives develop an increasingly international orientation. Globalization produced a demand for intercultural communication and awareness for both the tourism industry and many different commercial sectors. The travel and tourism industry has experienced a growing internationalization during the past decades. Especially here people are exposed to cultural different societies. In the tourism industry it is substantial to know cultures in its various forms and dimensions since it has a significant impact on tourism planning and development, management and marketing. Companies in the tourism industry have to understand the influence of national cultures on their consumers to be able to compete for market share successfully. Intercultural communication helps tourists to keep the quality of the interaction with different nationalities high and therefore contribute to their holiday experiences and perceptions of the visited destination. Many intercultural problems within the tourism industry arose during the past years and are becoming more and more threatening for both the host destinations and the tourist himself. This paper describes, analyzes and also discusses some of those problems in the tourism industry and try to find a possible solution for them in order to eventually smoothing the way from a global village to a global community.

Experiential Consumption and Marketing in Tourism within a Cross-Cultural Context

Antónia Correia,Alan Fyall,Metin Kozak
Experiential Consumption and Marketing in Tourism within a Cross Cultural Context Book PDF

Author : Antónia Correia,Alan Fyall,Metin Kozak
Publisher : Goodfellow Publishers Ltd
Page : 281 pages
File Size : 49,7 Mb
Release : 2019-07-31
Category : Business & Economics
ISBN : 9781911396994

Get Book

Experiential Consumption and Marketing in Tourism within a Cross-Cultural Context by Antónia Correia,Alan Fyall,Metin Kozak Pdf

This edited volume examines the role and place of culture in tourism and how it is manifested in marketing theory, policy and practice. It includes case examples and looks at the roles of tourists, locals and communities, and business practices in facilitating and sharing culture.

International Tourism and Hospitality in the Digital Age

Kumar, Suresh
International Tourism and Hospitality in the Digital Age Book PDF

Author : Kumar, Suresh
Publisher : IGI Global
Page : 327 pages
File Size : 47,9 Mb
Release : 2015-04-30
Category : Business & Economics
ISBN : 9781466682696

Get Book

International Tourism and Hospitality in the Digital Age by Kumar, Suresh Pdf

Tourism is one of the most rapidly evolving industries of the twenty-first century. The economy of many countries all over the world depends on their ability to attract visitors and maintain a distinct edge in a highly competitive market. International Tourism and Hospitality in the Digital Age brings together the best practices for growth, development, and strategic management within the tourism and hospitality industries. Highlighting comparative research that explores the cross-cultural contexts and societal implications of tourism, this book is an essential resource for professionals, researchers, academics, and students interested in a contemporary approach to promoting, managing, and maximizing profitability of leisure and recreation services.

Hospitality and Tourism Management

Petter M. Berge
Hospitality and Tourism Management Book PDF

Author : Petter M. Berge
Publisher : Unknown
Page : 240 pages
File Size : 44,9 Mb
Release : 2010
Category : Hospitality industry
ISBN : CORNELL:31924114444510

Get Book

Hospitality and Tourism Management by Petter M. Berge Pdf

Tourism is an activity that can have a truly major impact on sustainable development. In this book, similarities and differences between international tourists from China, France and the USA are investigated. Moreover, the significant role that culture holds in affecting travellers' buying behaviour has led growing number of researchers to study differences, particularly between Western and Asian countries. This book undertakes a critical review of these and relevant issues affecting the reliability and validity of cross-cultural research (CCR). In addition, small countries' exceptional natural beauty and unique cultural resources often look towards tourism development as an economic growth strategy. However, communities often disagree on the nature of development strategies. The authors of this book propose a standard methodology on sustainable tourism for application in tourism destinations and enterprises in all the business cycle of tourism activity. Furthermore, due to the affect of globalisation and the rapid changes that occur in global higher education during the past decade, the concept of internationalisation in higher education institutions has been widely discussed. This book reviews various aspects of internationalisation and discusses its applications/implications in relation to the hospitality higher education. Other chapters provide an exploratory analysis of gender differences in perceptions of managerial work, investigate destination benchmarking in the context of measuring customer satisfaction as an output of performance improvement, and provides a theoretical framework that investigates the fundamentals of discounting and empirically assesses the efficacy of the discounting process in the lodging industry.

Handbook of Research Methods for Tourism and Hospitality Management

Robin Nunkoo
Handbook of Research Methods for Tourism and Hospitality Management Book PDF

Author : Robin Nunkoo
Publisher : Edward Elgar Publishing
Page : 584 pages
File Size : 46,9 Mb
Release : 2018-07-27
Category : Business & Economics
ISBN : 9781785366284

Get Book

Handbook of Research Methods for Tourism and Hospitality Management by Robin Nunkoo Pdf

As research in tourism and hospitality reaches maturity, a growing number of methodological approaches are being utilized and, in addition, this knowledge is dispersed across a wide range of journals. Consequently there is a broad and multidisciplinary community of tourism and hospitality researchers whom, at present, need to look widely for support on methods. In this volume, researchers fulfil a pressing need by clearly presenting methodological issues within tourism and hospitality research alongside particular methods and share their experiences of what works, what does not work and where challenges and innovations lie.

European Journal of Tourism Research

Anonim
European Journal of Tourism Research Book PDF

Author : Anonim
Publisher : Varna University of Management
Page : 321 pages
File Size : 54,7 Mb
Release : 2022-03-01
Category : Business & Economics
ISBN : 8210379456XXX

Get Book

European Journal of Tourism Research by Anonim Pdf

The European Journal of Tourism Research is an open-access academic journal in the field of tourism, published by Varna University of Management, Bulgaria. Its aim is to provide a platform for discussion of theoretical and empirical problems in tourism. Publications from all fields, connected with tourism such as tourism management, tourism marketing, tourism sociology, psychology in tourism, tourism geography, political sciences in tourism, mathematics, tourism statistics, tourism anthropology, culture and tourism, heritage and tourism, national identity and tourism, information technologies in tourism and others are invited. Empirical studies need to have either a European context or clearly stated implications for the European tourism industry. The journal is open to all researchers. Young researchers and authors from Central and Eastern Europe are encouraged to submit their contributions. The journal is indexed in Scopus and Clarivate Analytics' Emerging Sources Citation Index. There are no charges for publication. The editorial team welcomes your submissions to the European Journal of Tourism Research.

Tourism Marketing in East and Southeast Asia

Stylidis, Dimitrios,Kim, Seongseop,Kim, Jungkeun
Tourism Marketing in East and Southeast Asia Book PDF

Author : Stylidis, Dimitrios,Kim, Seongseop,Kim, Jungkeun
Publisher : CABI
Page : 238 pages
File Size : 40,6 Mb
Release : 2022-12-19
Category : Travel
ISBN : 9781800622142

Get Book

Tourism Marketing in East and Southeast Asia by Stylidis, Dimitrios,Kim, Seongseop,Kim, Jungkeun Pdf

Despite the increased research interest in tourism in Asia, most research has focused on the key destinations (China, Macau, Hong Kong, Thailand), while neglecting other destinations which are less well explored. Little is known about the marketing efforts and practices, along with the successes and challenges, countries in the East and Southeast Asia have been experiencing. This book aims to address this oversight by exploring the marketing approaches, techniques and tools used by various countries in the region both collectively and individually to manage their tourism offerings and position them in the global tourism market: China, Hong Kong, Indonesia, Japan, Korea, Macau, Mongolia, Myanmar, Vietnam. The book will be of interest to tourism marketing researchers, practitioners, academics, undergraduate and postgraduate students who will find these insightful contemporary case studies useful in the classroom.

Advances in Culture, Tourism and Hospitality Research

Arch G. Woodside
Advances in Culture Tourism and Hospitality Research Book PDF

Author : Arch G. Woodside
Publisher : Emerald Group Publishing
Page : 393 pages
File Size : 49,8 Mb
Release : 2008-07-25
Category : Social Science
ISBN : 9780762314515

Get Book

Advances in Culture, Tourism and Hospitality Research by Arch G. Woodside Pdf

Presents answers to the following questions: how do tourists go about seeking high novelty and yet return to the same destination? How do some firms in the same industry end up embracing industrial tourism while other firms reject such business models? How do executive leadership styles affect employee satisfaction in international tourist hotels?