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Author : David Brown
Publisher : HarperCollins UK
Page : 16 pages
File Size : 43,7 Mb
Release : 2010-05-27
Category : Business & Economics
ISBN : 9780007360390
The tricks that experts and top professionals use to overcome difficult people.
Author : Rus Slater
Publisher : HarperCollins UK
Page : 128 pages
File Size : 45,6 Mb
Release : 2010-05-27
Category : Business & Economics
ISBN : 9780007360406
The people management secrets that experts and top professionals use.
Author : Carolyn Boyes
Publisher : HarperCollins UK
Page : 128 pages
File Size : 42,6 Mb
Release : 2010-04-01
Category : Business & Economics
ISBN : 9780007358908
The communication secrets that experts and top professionals use.
Author : Michael Heath
Publisher : HarperCollins UK
Page : 16 pages
File Size : 54,6 Mb
Release : 2010-04-01
Category : Business & Economics
ISBN : 9780007358878
The management secrets that experts and top professionals use.
Author : Renee Evenson
Publisher : AMACOM
Page : 242 pages
File Size : 41,6 Mb
Release : 2013-10-15
Category : Business & Economics
ISBN : 9780814432990
How to Manage Work Relationships in a Constructive Way that Leads to Success. Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial. Communications expert Renee Evenson has written the definitive phrasebook on how to confront the situations that can arise when dealing with difficult personalities and bring about a positive outcome. Powerful Phrases for Dealing with Difficult People is packed with practical and easy-to-use tactics such as: 325 powerful phrases to communicate effectively, as well as powerful actions to take in support of those phrases. 30 common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each. Nonverbal communication actions to back up your words. Sample dialogues that demonstrate how phrasing improves interactions. A five-step process for moving from conflict to resolution. "Why This Works" sections that provide detailed explanations. Often, an employee who can interact well with others and feels comfortable handling conflict will be promoted over an employee who possesses greater job or technical knowledge. From egotistical bosses to meeting monopolizers, you'll learn how to develop the skills to handle any type of conflict with anyone.
Author : Mark Lauderdale
Publisher : Unknown
Page : 128 pages
File Size : 50,7 Mb
Release : 2013
Category : Electronic
ISBN : 0973188820
Author : Rus Slater
Publisher : HarperCollins UK
Page : 16 pages
File Size : 42,9 Mb
Release : 2010
Category : Business & Economics
ISBN : 9780007341115
The secrets that experts and top professionals use to get things done. Get results fast with this quick, easy guide to the fundamentals of getting things done. It includes: how to get more done in less time; manage upwards, downwards and sideways; under-promise and over-deliver; and overcome difficult people and issues.
Author : Leonard Felder
Publisher : Rodale
Page : 324 pages
File Size : 55,8 Mb
Release : 2005-05-06
Category : Family & Relationships
ISBN : 1594862273
The co-author of Making Peace with Your Parents explains how to cope with diificult relatives--from critical in-laws to troublemaking siblings and children--providing straightforward advice on how to counter the toxic influence of such individuals, alleviate tense family disagreements, and transform get-togethers into occasions for sharing. Reprint. 20,000 first printing.
Author : Rus Slater
Publisher : HarperCollins UK
Page : 16 pages
File Size : 53,9 Mb
Release : 2010-05-27
Category : Business & Economics
ISBN : 9780007360413
The secrets that experts and top professionals use to get things done.
Author : Matthew Batchelor
Publisher : HarperCollins UK
Page : 16 pages
File Size : 46,7 Mb
Release : 2010-04-29
Category : Business & Economics
ISBN : 9780007358892
The project management secrets that experts and top professionals use.
Author : Joseph E. Koob
Publisher : Difficultpeople.org
Page : 204 pages
File Size : 44,7 Mb
Release : 2008-05
Category : Self-Help
ISBN : 0741446847
This book is a practical introduction to dealing with difficult people. The focus is on understanding how you interact with difficult people, what makes them tick, and the skills you use to change these encounters for the better.
Author : Joseph E. Koob
Publisher : Difficultpeople.org
Page : 164 pages
File Size : 46,5 Mb
Release : 2007
Category : Psychology
ISBN : 0741440180
Are YOU a difficult person? We have a test - you will find out what behaviors you might have that MIGHT be seen as difficult by others. This book is about understanding yourself and making a positive difference in your interactions with others.
Author : Phil Rosenzweig
Publisher : Simon and Schuster
Page : 380 pages
File Size : 54,7 Mb
Release : 2008-12-09
Category : Business & Economics
ISBN : 9781847397027
Why do some companies prosper while others fail? Despite great amounts of research, many of the studies that claim to pin down the secret of success are based in pseudoscience. THE HALO EFFECT is the outcome of that pseudoscience, a myth that Philip Rosenzweig masterfully debunks in THE HALO EFFECT. THE HALO EFFECT highlights the tendency of experts to point to the high financial performance of a successful company and then spread its golden glow to all of the company's attributes - clear strategy, strong values, and brilliant leadership. But in fact, as Rosenzweig clearly illustrates, the experts are not just wrong, but deluded. Rosenzweig suggests a more accurate way to think about leading a company, a robust and clearheaded approach that can save any business from ultimate failure.
Author : David Cotton
Publisher : Teach Yourself
Page : 109 pages
File Size : 46,5 Mb
Release : 2014-01-31
Category : Business & Economics
ISBN : 9781471800368
Managing Difficult People In A Week is a simple and straightforward guide to being a better manager, giving you everything you need to know in just seven short chapters. From preventing difficult behaviour to managing conflict, you'll discover the insider secrets you need to know in order to successfully manage difficult people. This book introduces you to the main themes and ideas of managing difficult people, giving you a basic knowledge and understanding of the key concepts, together with practical and thought-provoking exercises. Whether you choose to read it in a week or in a single sitting, Managing Difficult People In A Week is your fastest route to success: Sunday: Understanding and preventing difficult behaviour Monday: Developing your skills for managing difficult people Tuesday: More advanced skills for managing difficult people Wednesday: Managing specific types of difficult behaviour Thursday: Feedback that works and critical converstions Friday: Managing conflict Saturday: Getting support and escalating issues ABOUT THE SERIES In A Week books are for managers, leaders, and business executives who want to succeed at work. From negotiating and content marketing to finance and social media, the In A Week series covers the business topics that really matter and that will help you make a difference today. Written in straightforward English, each book is structured as a seven-day course so that with just a little work each day, you will quickly master the subject. In a fast-changing world, this series enables readers not just to get up to speed, but to get ahead.
Author : James Charles Collins
Publisher : Random House
Page : 324 pages
File Size : 50,8 Mb
Release : 2001
Category : Business & Economics
ISBN : 9780712676090
Can a good company become a great one and, if so, how?After a five-year research project, Collins concludes that good to great can and does happen. In this book, he uncovers the underlying variables that enable any type of organization to