Designing Healthcare That Works

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Designing Healthcare That Works

Mark Ackerman,Michael Prilla,Christian Stary,Thomas Herrmann,Sean Goggins
Designing Healthcare That Works Book PDF

Author : Mark Ackerman,Michael Prilla,Christian Stary,Thomas Herrmann,Sean Goggins
Publisher : Academic Press
Page : 232 pages
File Size : 53,9 Mb
Release : 2017-11-17
Category : Medical
ISBN : 9780128125847

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Designing Healthcare That Works by Mark Ackerman,Michael Prilla,Christian Stary,Thomas Herrmann,Sean Goggins Pdf

Designing Healthcare That Works: A Sociotechnical Approach takes up the pragmatic, messy problems of designing and implementing sociotechnical solutions which integrate organizational and technical systems for the benefit of human health. The book helps practitioners apply principles of sociotechnical design in healthcare and consider the adoption of new theories of change. As practitioners need new processes and tools to create a more systematic alignment between technical mechanisms and social structures in healthcare, the book helps readers recognize the requirements of this alignment. The systematic understanding developed within the book’s case studies includes new ways of designing and adopting sociotechnical systems in healthcare. For example, helping practitioners examine the role of exogenous factors, like CMS Systems in the U.S. Or, more globally, helping practitioners consider systems external to the boundaries drawn around a particular healthcare IT system is one key to understand the design challenge. Written by scholars in the realm of sociotechnical systems research, the book is a valuable source for medical informatics professionals, software designers and any healthcare providers who are interested in making changes in the design of the systems. Encompasses case studies focusing on specific projects and covering an entire lifecycle of sociotechnical design in healthcare Provides an in-depth view from established scholars in the realm of sociotechnical systems research and related domains Brings a systematic understanding that includes ways of designing and adopting sociotechnical systems in healthcare

Design for Care

Peter Jones
Design for Care Book PDF

Author : Peter Jones
Publisher : Rosenfeld Media
Page : 376 pages
File Size : 40,9 Mb
Release : 2013-05-01
Category : Medical
ISBN : 9781933820132

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Design for Care by Peter Jones Pdf

The world of healthcare is constantly evolving, ever increasing in complexity, costs, and stakeholders, and presenting huge challenges to policy making, decision making and system design. In Design for Care, we'll show how service and information designers can work with practice professionals and patients/advocates to make a positive difference in healthcare.

Design That Cares

Janet R. Carpman,Myron A. Grant
Design That Cares Book PDF

Author : Janet R. Carpman,Myron A. Grant
Publisher : John Wiley & Sons
Page : 504 pages
File Size : 49,6 Mb
Release : 2016-06-20
Category : Medical
ISBN : 9780787988111

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Design That Cares by Janet R. Carpman,Myron A. Grant Pdf

Design That Cares: Planning Health Facilities for Patients and Visitors, 3rd Edition is the award-winning, essential textbook and guide for understanding and achieving customer-focused, evidence-based health care design excellence. This updated third edition includes new information about how all aspects of health facility design – site planning, architecture, interiors, product design, graphic design, and others - can meet the needs and reflect the preferences of customers: patients, family and visitors, as well as staff. The book takes readers on a journey through a typical health facility and discusses, in detail, at each stop along the way, how design can demonstrate care both for and about patients and visitors. Design that Cares provides the definitive roadmap to improving customer experience by design.

Design for Health

Arathi Sethumadhavan,Farzan Sasangohar
Design for Health Book PDF

Author : Arathi Sethumadhavan,Farzan Sasangohar
Publisher : Academic Press
Page : 400 pages
File Size : 46,8 Mb
Release : 2020-01-29
Category : Computers
ISBN : 9780128166215

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Design for Health by Arathi Sethumadhavan,Farzan Sasangohar Pdf

Design for Health: Applications of Human Factors delves into critical and emergent issues in healthcare and patient safety and how the field of human factors and ergonomics play a role in this domain. The book uses the Design for X (DfX) methodology to discuss a wide range of contexts, technologies, and population dependent criteria (X’s) that must be considered in the design of a safe and usable healthcare ecosystem. Each chapter discusses a specific topic (e.g., mHealth, medical devices, emergency response, global health, etc.), reviews the concept, and presents a case study that demonstrates how human factors techniques and principles are utilized for the design, evaluation or improvements to specific tools, devices, and technologies (Section 1), healthcare systems and environments (Section 2), and applications to special populations (Section 3). The book represents an essential resource for researchers in academia as well as practitioners in medical device industries, consumer IT, and hospital settings. It covers a range of topics from medication reconciliation to self-care to the artificial heart. Uses the Design for X (DfX) methodology A case study approach provides practical examples for operationalization of key human factors principles and guidelines Provides specific design guidelines for a wide range of topics including resilience, stress and fatigue management, and emerging technologies Examines special populations, such as the elderly and the underserved Brings a multidisciplinary, multi-industry approach to a wide range of healthcare human factors issues

Planning and Designing Healthcare Facilities

Vijai Kumar Singh,Paul Lillrank
Planning and Designing Healthcare Facilities Book PDF

Author : Vijai Kumar Singh,Paul Lillrank
Publisher : Taylor & Francis
Page : 246 pages
File Size : 49,6 Mb
Release : 2017-10-30
Category : Business & Economics
ISBN : 9781315393483

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Planning and Designing Healthcare Facilities by Vijai Kumar Singh,Paul Lillrank Pdf

The planning and design of healthcare facilities has evolved over the previous decades from "function follows design" to "design follows function." Facilities stressed the functions of healthcare providers but patient experience was not fully considered. The design process has now crucially evolved, and currently, the impression a hospital conveys to its patients and community is the primary concern. The facilities must be welcoming, comfortable, and exude a commitment to patient well-being. Rapid changes and burgeoning technologies are now major considerations in facility design. Without flexibility, hospitals face quicker obsolescence if designs are not forward-thinking. Planning and Designing Healthcare Facilities: A Lean, Innovative, and Evidence-Based Approach explores recent developments in hospital design. Medical facilities have been adapted to the requirements of clinical functions. Recently, the needs of patients and clinical pathways have been recognized. With the patient at the center of the process, the flow of tasks becomes the guiding principle as hospital design must employ evidence-based thinking, and process management methods such as Lean become central. The authors explain new concepts to reduce healthcare delivery cost, but keep quality the primary consideration. Concepts such as sustainability (i.e., Green Hospitals) and the use of new tools and technologies, such as information and communication technology (ICT), Lean, and evidence-based planning and innovations are fully explained.

Service Design Practices for Healthcare Innovation

Mario A. Pfannstiel,Nataliia Brehmer,Christoph Rasche
Service Design Practices for Healthcare Innovation Book PDF

Author : Mario A. Pfannstiel,Nataliia Brehmer,Christoph Rasche
Publisher : Springer Nature
Page : 536 pages
File Size : 55,5 Mb
Release : 2022-01-19
Category : Medical
ISBN : 9783030872731

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Service Design Practices for Healthcare Innovation by Mario A. Pfannstiel,Nataliia Brehmer,Christoph Rasche Pdf

This book offers an overview of service design practices for healthcare and hospital management. It explores how these practices can help to generate innovations in healthcare and contribute to the improvement of patient-centered care. Respected experts, including scholars from various disciplines and practitioners from healthcare institutions, share essential insights into established research areas, fields of work and work structures, and discuss successful approaches, methods and tools. By illustrating innovative services, products, processes, systems, and technologies, as well as their application in practice, the authors highlight the role of participating stakeholders in service design projects and the added value that comes from sharing, communicating, networking and collaborating. This book is a must-read for scholars and practitioners in the hospital and healthcare sector. It will also appeal to anyone interested in organizational development, service business model innovation, customer involvement and perceptions, and service experience.

Meaningful Healthcare Experience Design

Scott Goodwin
Meaningful Healthcare Experience Design Book PDF

Author : Scott Goodwin
Publisher : CRC Press
Page : 262 pages
File Size : 51,5 Mb
Release : 2020-05-10
Category : Business & Economics
ISBN : 9781351646628

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Meaningful Healthcare Experience Design by Scott Goodwin Pdf

This book offers a new perspective on improving healthcare that draws inspiration from sources as diverse as American healthcare history, Lean Six Sigma, patient experience, employee engagement, clinical microsystems, physician burnout, and industrial design thinking. This work focuses on the three value streams that form the foundation of all healthcare service processes: healthcare-worker value stream, patient value stream, and organizational process. The interaction of patients and healthcare workers in the context of these three value streams creates the meaningful experience that is essential to healing and to the success of healthcare organizations. Meaningful healthcare experience design guides the work of designing these value streams and improving them to promote experiences that are meaningful and healing for both patients and healthcare workers.

Design for Health

Emmanuel Tsekleves,Rachel Cooper
Design for Health Book PDF

Author : Emmanuel Tsekleves,Rachel Cooper
Publisher : Taylor & Francis
Page : 414 pages
File Size : 45,6 Mb
Release : 2017-05-18
Category : Design
ISBN : 9781317152507

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Design for Health by Emmanuel Tsekleves,Rachel Cooper Pdf

One of the most complex global challenges is improving wellbeing and developing strategies for promoting health or preventing ‘illbeing’ of the population. The role of designers in indirectly supporting the promotion of healthy lifestyles or in their contribution to illbeing has emerged. This means designers now need to consider, both morally and ethically, how they can ensure that they ‘do no harm’ and that they might deliberately decide to promote healthy lifestyles and therefore prevent ill health. Design for Health illustrates the history of the development of design for health, the various design disciplines and domains to which design has contributed. Through 26 case studies presented in this book, the authors reveal a plethora of design research methodologies and research methods employed in design for health. The editors also present, following a thematic analysis of the book chapters, seven challenges and seven areas of opportunity that designers are called upon to address within the context of healthcare. Furthermore, five emergent trends in design in healthcare are presented and discussed. This book will be of interest to students of design as well as designers and those working to improve the quality of healthcare.

Evidence-Based Healthcare Design

Rosalyn Cama
Evidence Based Healthcare Design Book PDF

Author : Rosalyn Cama
Publisher : John Wiley & Sons
Page : 288 pages
File Size : 40,7 Mb
Release : 2009-03-09
Category : Architecture
ISBN : 9780470149423

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Evidence-Based Healthcare Design by Rosalyn Cama Pdf

If designed properly, a healthcare interior environment can foster healing, efficient task-performance and productivity, effective actions, and safe behavior. Written by an expert practitioner, Rosalyn Cama, FASID, this is the key book for interior designers and architects to learn the methodology for evidence-based design for healthcare facilities. Endorsed by the American Society of Interior Designers, the guide clearly presents a four-step methodology that will achieve the desired outcome and showcases the best examples of evidence-based healthcare interiors. With worksheets that guide you through such practical tasks as completing an internal analysis of a client's facility and collecting data, this book will inspire a transformation in healthcare design practice.

Design Tools for Evidence-Based Healthcare Design

Michael Phiri
Design Tools for Evidence Based Healthcare Design Book PDF

Author : Michael Phiri
Publisher : Routledge
Page : 254 pages
File Size : 45,8 Mb
Release : 2014-12-05
Category : Architecture
ISBN : 9781317610700

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Design Tools for Evidence-Based Healthcare Design by Michael Phiri Pdf

The growing movement towards evidence-based healthcare design has largely emphasised a change of culture and attitudes. It has advocated for new ways of working, but until now, it has not focused on equipping healthcare clients and their designers with the practical means to exploit the potential benefits from evidence-based architectural design. Development of indicators and tools that aid designers and users of the built environments in thinking about quality enhances the design process to achieve better outcomes. Importantly, design tools can support managers and designers through end-user involvement and an increased understanding of what patients and staff expect from their healthcare facilities. They can facilitate the creation of patient-centred environments which improve user satisfaction. Design Tools for Evidence-Based Healthcare Design: Discusses the tools that are being used to achieve, design quality and excellence within the context of NHS procurement systems such as PFI, Procure21 and others. Collates information that increases our understanding of these tools, in order to be able to make the best use of them Clarifies where, during the various stages of a building’s life (from inception, design, construction, occupation and re-use), these tools should be used in order to derive the benefits possible from evidence-based design Provides in one place an authoritative reference publication that will act as a memory, a user guide and manual for these design tools Illustrated with case studies from throughout the UK and written by a well-known expert in the field, this book will provide essential reading for anyone involved in healthcare design.

Health Design Thinking

Bon Ku,Ellen Lupton
Health Design Thinking Book PDF

Author : Bon Ku,Ellen Lupton
Publisher : MIT Press
Page : 228 pages
File Size : 40,7 Mb
Release : 2020-03-17
Category : Design
ISBN : 9780262358910

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Health Design Thinking by Bon Ku,Ellen Lupton Pdf

Applying the principles of human-centered design to real-world health care challenges, from drug packaging to early detection of breast cancer. This book makes a case for applying the principles of design thinking to real-world health care challenges. As health care systems around the globe struggle to expand access, improve outcomes, and control costs, Health Design Thinking offers a human-centered approach for designing health care products and services, with examples and case studies that range from drug packaging and exam rooms to internet-connected devices for early detection of breast cancer. Written by leaders in the field—Bon Ku, a physician and founder of the innovative Health Design Lab at Sidney Kimmel Medical College, and Ellen Lupton, an award-winning graphic designer and curator at Cooper Hewitt Smithsonian Design Museum—the book outlines the fundamentals of design thinking and highlights important products, prototypes, and research in health design. Health design thinking uses play and experimentation rather than a rigid methodology. It draws on interviews, observations, diagrams, storytelling, physical models, and role playing; design teams focus not on technology but on problems faced by patients and clinicians. The book's diverse case studies show health design thinking in action. These include the development of PillPack, which frames prescription drug delivery in terms of user experience design; a credit card–size device that allows patients to generate their own electrocardiograms; and improved emergency room signage. Drawings, photographs, storyboards, and other visualizations accompany the case studies. Copublished with Cooper Hewitt, Smithsonian Design Museum

Lean Design in Healthcare

Adam Ward
Lean Design in Healthcare Book PDF

Author : Adam Ward
Publisher : Taylor & Francis
Page : 232 pages
File Size : 43,7 Mb
Release : 2018-09-03
Category : Medical
ISBN : 9781351015530

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Lean Design in Healthcare by Adam Ward Pdf

This book gives the reader an inside look at creating a new healthcare service using practical examples and scenarios one would face if doing it themselves. This book chronicles the journey of a fictitious healthcare delivery organization using the Simpler Design System principles based on Lean methodologies. While the characters and actual story is fictitious, it is based on the journey many healthcare systems and clients have taken, the issues they have faced, and the successes and failures they’ve had. Tools and approaches used are based on the actual work of Simpler. The story format engages readers and is intended to motivate and inspire executive teams to use the tenets of the book as a guide to launch their own successful implementation of an idea-to-launch methodology. Tools include those gleaned from actual application of Lean Product Development, Agile, Design for Six Sigma, and Design Thinking Principles. Through engaging storytelling and practical theory, this book is written from the perspective of a physician leader that agrees to be the executive sponsor for a service redesign. As the story progresses, the sponsor becomes fascinated with the process and becomes the first VP of Innovation within his organization.

Innovations in Healthcare Design

Sara O. Marberry
Innovations in Healthcare Design Book PDF

Author : Sara O. Marberry
Publisher : John Wiley & Sons
Page : 336 pages
File Size : 40,9 Mb
Release : 1995-06-16
Category : Architecture
ISBN : 0471286370

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Innovations in Healthcare Design by Sara O. Marberry Pdf

This book is a selective, revised and annotated compendium of the best presentations at the prestigious National Symposium on Healthcare Design. It includes a major introduction by Wayne Ruga, the guru of international healthcare facilities design, as well as chapters on medical offices, new technologies, healing environments, and acute, long-term, ambulatory, and pediatric facilities.

Bringing User Experience to Healthcare Improvement

Paul Bate,Glenn Robert
Bringing User Experience to Healthcare Improvement Book PDF

Author : Paul Bate,Glenn Robert
Publisher : CRC Press
Page : 257 pages
File Size : 45,5 Mb
Release : 2023-01-06
Category : Medical
ISBN : 9781000621822

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Bringing User Experience to Healthcare Improvement by Paul Bate,Glenn Robert Pdf

This work includes a foreword by lynne Maher. Head of Innovation Practice, NHS Institute for Innovation and Improvement, University Of Warwick, Coventry. "Experience Based Design" (EBD) is a new way of bringing about improvements in healthcare services by being user-focussed. Facilities, healthcare professionals, carers, family and friends are all involved in the patient experience and systems and policies need to adapt to take this into consideration. By exploring the underlying concepts, methods and practices of EBD, this exciting guide offers a unique approach to healthcare customer satisfaction. It offers recommendations for the future and many interesting points for discussion. It will be of great interest to health and social care management, particularly directors of service improvement in hospitals and directors of nursing, health and social care policy makers and shapers, and quality improvement and organisational development specialists in healthcare. Patient groups and national organisations, too will find the book inspirational. 'Experience based design-you cannot do without it. Read this book and it will change the way you think about providing health services for ever.' - Lynne Maher.

Future Healthcare Design

Sumita Singha
Future Healthcare Design Book PDF

Author : Sumita Singha
Publisher : Routledge
Page : 282 pages
File Size : 50,6 Mb
Release : 2020-01-31
Category : Architecture
ISBN : 9781000705324

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Future Healthcare Design by Sumita Singha Pdf

This book describes how architects can design better healthcare buildings for a rapidly changing context and climate. Innovation in the design of healthcare estates is essential to the sustainability of our health services. Design thinking in this field is being influenced by a range of factors, such as economic constraints, an ageing demographic, complex health conditions (co-morbidities), and climate change. There is an opportunity for architects and designers to be innovators in the future of healthcare through the design of buildings and cities that offer wellbeing and healing. It highlights the latest innovations in key areas of practice and research, with a range of case studies to provide practical lessons and inspire better design.