Digital Government At Work

Author : Siim Sikkut
Publisher : John Wiley & Sons
Page : 421 pages
File Size : 40,9 Mb
Release : 2022-06-06
Category : Business & Economics
ISBN : 9781119858881

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Digital Government Excellence by Siim Sikkut Pdf

How to lead the digital transformation of governments Digital Government Excellence: Lessons from Effective Digital Leaders delivers a fascinating treatment of digital leadership as governments around the world start or restart the digital transformation of their work and service delivery. The author provides a playbook on how to achieve digital excellence via interviews with 20 remarkable digital government leaders from around the world. Each one offers insights on strategies for how to incorporate the best of digital into public services and practical tips on leading digital reforms and delivery teams. The book also: Explores how to begin the task of making all of government to "go digital" or go deeper and bolder in this direction, including the first steps and beyond Highlights leadership styles and practices for effective and lasting delivery of digital strategies and reforms Provides food for thought about what it takes to be an impactful digital transformation leader – in government and beyond The book is ideal for Chief Digital/Information/Technology Officers or digital agency leaders in public service. Digital Government Excellence is also an indispensable resource for any practitioner, policymaker or political leader in governments at any level, as well as any student or advisor of governments looking into how to deliver digital transformation in the public sector.

Author : Ian McLoughlin,Rob Wilson
Publisher : OUP Oxford
Page : 234 pages
File Size : 49,7 Mb
Release : 2013-07-04
Category : Business & Economics
ISBN : 9780191641442

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Digital Government at Work by Ian McLoughlin,Rob Wilson Pdf

Over the past decade, putting public services on-line has been a focus of huge policy and financial investments aimed at providing more joined-up service delivery. For some this is part of a transformation that is bringing about a new era of integrated digital government. For others digitalization means threats to privacy and security and a strengthening of bureaucracy. In the UK and beyond, front-line service providers and citizens have been slow to take up digital services whilst major projects have floundered. This book takes a fresh look at this vital area for public policy and practice. Informed by over ten years of original research on the 'inside' of projects to put local services on-line, the authors combine cross-disciplinary insights to provide a new social informatics perspective on digital government. Experiences in areas such as health and social care are used to illustrate the dangers of 'over-integration' when key decisions are left to system designers, as they seek to integrate information in centralized systems. The authors argue for a new 'architectural discourse' to change the way that systems are deployed, evolve, and are governed. This leads to the conclusion that increased coordination of public services in a digital economy is better achieved through federated rather than integrated services that recognize the infrastructural nature of information systems and the essential role of co-production in their future evolution

Author : Miriam Lips
Publisher : Routledge
Page : 294 pages
File Size : 51,8 Mb
Release : 2019-07-17
Category : Business & Economics
ISBN : 9781317222903

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Digital Government by Miriam Lips Pdf

Digital Government: Managing Public Sector Reform in the Digital Era presents a public management perspective on digital government and technology-enabled change in the public sector. It incorporates theoretical and empirical insights to provide students with a broader and deeper understanding of the complex and multidisciplinary nature of digital government initiatives, impacts and implications. The rise of digital government and its increasingly integral role in many government processes and activities, including overseeing fundamental changes at various levels across government, means that it is no longer perceived as just a technology issue. In this book Miriam Lips provides students with practical approaches and perspectives to better understand digital government. The text also explores emerging issues and barriers as well as strategies to more effectively manage digital government and technology-enabled change in the public sector. Digital Government is the ideal book for postgraduate students on courses in public administration, public management, public policy, political science and international relations, and e-government. It is also suitable for public service managers who are experiencing the impact of digital technology and data in the public sector.

Author : Alex Benay
Publisher : Dundurn
Page : 216 pages
File Size : 55,7 Mb
Release : 2018-09-15
Category : Business & Economics
ISBN : 9781459742086

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Government Digital by Alex Benay Pdf

Governments all over the world are consistently outpaced by digital change, and are falling behind. Digital government is a better performing government. It is better at providing services people and businesses need. Receiving benefits, accessing health records, registering companies, applying for licences, voting — all of this can be done online or through digital self-service. Digital technology makes government more efficient, reduces hassle, and lowers costs. But what will it take to make governments digital? Good governance will take nothing short of a metamorphosis of the public sector. With contributions from industry, academic, and government experts — including Hillary Hartley, chief digital officer for Ontario, and Salim Ismail, founder of Singularity University — Government Digital lays down a blueprint for this radical change.

Author : Jeffrey Roy
Publisher : University of Ottawa Press
Page : 397 pages
File Size : 40,9 Mb
Release : 2006-05-01
Category : Political Science
ISBN : 9780776618609

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E-Government in Canada by Jeffrey Roy Pdf

The rapid expansion of the Internet has fueled the emergence of electronic government at all levels in Canada. E-government's first decade featured online service underpinned by a technically secure infrastructure. This service-security nexus entails internal governance reforms aimed at realizing more customer-centric delivery via integration and coordination across departments and agencies. Yet, as online networking has become more pervasive and public demands for participation rise, pressures for greater openness and accountability intensify. The result is widening experimentation with online democracy. The e-governance focus is thus shifting toward issues of transparency and trust - and new possibilities for re-conceptualizing how power is organized and deployed. In sum, the prospects for digital transformation involve the interplay of these four dimensions: service, security, transparency and trust. This book identifies the main drivers of e-government, assesses the responses of Canada's public sector to date, and sketches out the major challenges and choices that lie ahead. The findings will be of interest to those studying or working in the world of public sector management and e-governance.

Author : Hsinchun Chen,Lawrence Brandt,Valerie Gregg,Roland Traunmüller,Sharon Dawes,Eduard Hovy,Ann Macintosh,Catherine A. Larson
Publisher : Springer Science & Business Media
Page : 765 pages
File Size : 45,9 Mb
Release : 2007-11-22
Category : Business & Economics
ISBN : 9780387716114

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Digital Government by Hsinchun Chen,Lawrence Brandt,Valerie Gregg,Roland Traunmüller,Sharon Dawes,Eduard Hovy,Ann Macintosh,Catherine A. Larson Pdf

At last, a right up-to-the-minute volume on a topic of huge national and international importance. As governments around the world battle voter apathy, the need for new and modernized methods of involvement in the polity is becoming acute. This work provides information on advanced research and case studies that survey the field of digital government. Successful applications in a variety of government settings are delineated, while the authors also analyse the implications for current and future policy-making. Each chapter has been prepared and carefully edited within a structured format by a known expert on the individual topic.

Author : Rodrigo Sandoval-Almazán,Luis F. Luna-Reyes,Dolores E. Luna-Reyes,J. Ramon Gil-Garcia,Gabriel Puron-Cid,Sergio Picazo-Vela
Publisher : Springer
Page : 114 pages
File Size : 54,9 Mb
Release : 2017-08-01
Category : Law
ISBN : 9783319603483

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Building Digital Government Strategies by Rodrigo Sandoval-Almazán,Luis F. Luna-Reyes,Dolores E. Luna-Reyes,J. Ramon Gil-Garcia,Gabriel Puron-Cid,Sergio Picazo-Vela Pdf

This book provides key strategic principles and best practices to guide the design and implementation of digital government strategies. It provides a series of recommendations and findings to think about IT applications in government as a platform for information, services and collaboration, and strategies to avoid identified pitfalls. Digital government research suggests that information technologies have the potential to generate immense public value and transform the relationships between governments, citizens, businesses and other stakeholders. However, developing innovative and high impact solutions for citizens hinges on the development of strategic institutional, organizational and technical capabilities. Thus far, particular characteristics and problems of the public sector organization promote the development of poorly integrated and difficult to maintain applications. For example, governments maintain separate applications for open data, transparency, and public services, leading to duplication of efforts and a waste of resources. The costs associated with maintaining such sets of poorly integrated systems may limit the use of resources to future projects and innovation. This book provides best practices and recommendations based on extensive research in both Mexico and the United States on how governments can develop a digital government strategy for creating public value, how to finance digital innovation in the public sector, how to building successful collaboration networks and foster citizen engagement, and how to correctly implement open government projects and open data. It will be of interest to researchers, practitioners, students, and public sector IT professionals that work in the design and implementation of technology-based projects and programs.

Author : Jay Liebowitz
Publisher : CRC Press
Page : 209 pages
File Size : 52,7 Mb
Release : 2023-08-16
Category : Political Science
ISBN : 9781000919691

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Pivoting Government through Digital Transformation by Jay Liebowitz Pdf

Affecting every sector and country in the world, digital technology is changing the way citizens engage in society, companies conduct business, and governments deliver public services. The COVID-19 pandemic accelerated the pace of digitalization and exposed such vulnerabilities as inadequate infrastructure, weak regulations, and a scarcity of skilled professionals capable of digitally transforming government. Not immune to the digital revolution, governments are slowly adapting to a digital world. Governments are implementing digital solutions to deliver services to their citizens, make payments, and engage the public. Focusing on how government can transition more effectively through digital transformation, Pivoting Government Through Digital Transformation covers the following key components: Setting the stage during the Great Resignation period Filling the digital talent pipeline Best practices and vignettes for applying digital transformation in government Looking ahead towards the future Key chapter contributors from U.S. and foreign governments, as well as state and local governments, discuss how they are coping with today’s environment and how they are using digital transformation efforts to enhance their organization’s effectiveness and digital talent pipeline. With chapters on theory and practice, this groundbreaking book offers an in-depth analysis of the most innovative approaches to e-government and discusses case studies from local, state, and federal government perspectives. This is an essential guide for government employees, scholars, and regular citizens who want to make government work more effectively and democratically in the digital age.

Author : Miguel Porrúa,Mariano Lafuente,Edgardo Mosqueira,Benjamin Roseth,Angela María Reyes
Publisher : Unknown
Page : 128 pages
File Size : 51,9 Mb
Release : 2021-05-06
Category : Electronic
ISBN : 1597824585

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Transformación Digital Y Empleo Público by Miguel Porrúa,Mariano Lafuente,Edgardo Mosqueira,Benjamin Roseth,Angela María Reyes Pdf

Author : OECD
Publisher : OECD Publishing
Page : 84 pages
File Size : 53,9 Mb
Release : 2019-06-27
Category : Electronic
ISBN : 9789264726840

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OECD Digital Government Studies Digital Government in Peru Working Closely with Citizens by OECD Pdf

This digital government study explores the state of the digitalisation of the public sector in Peru. It addresses recent efforts to build an institutional and legal framework to support the digital transformation of the public sector. It also discusses the design and delivery of, and access to, public services, and the role that digital technologies can play in improving them. Finally, this report assesses the state of data governance and open data in Peru’s public sector.

Author : Amanda Clarke
Publisher : UBC Press
Page : 312 pages
File Size : 49,8 Mb
Release : 2019-02-15
Category : Political Science
ISBN : 9780774836951

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Opening the Government of Canada by Amanda Clarke Pdf

Opening the Government of Canada presents a compelling case for a more open model of governance in the digital age – but a model that also continues to uphold democratic principles at the heart of the Westminster system. Amanda Clarke details the untold story of the federal bureaucracy’s efforts to adapt to digital-age pressures from the mid-2000s onward. This book reveals the mismatch between the bureaucracy’s closed government traditions and evolving citizen expectations and digital tools. Striking a balance between reform and tradition, lays out a roadmap for building a democratically robust, digital-era federal government.

Author : Darrell M. West
Publisher : Princeton University Press
Page : 253 pages
File Size : 54,7 Mb
Release : 2011-08-15
Category : Political Science
ISBN : 9781400835768

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Digital Government by Darrell M. West Pdf

Few developments have had broader consequences for the public sector than the introduction of the Internet and digital technology. In this book, Darrell West discusses how new technology is altering governmental performance, the political process, and democracy itself by improving government responsiveness and increasing information available to citizens. Using multiple methods--case studies, content analysis of over 17,000 government Web sites, public and bureaucrat opinion survey data, an e-mail responsiveness test, budget data, and aggregate analysis--the author presents the most comprehensive study of electronic government ever undertaken. Among other topics, he looks at how much change has taken place in the public sector, what determines the speed and breadth of e-government adoption, and what the consequences of digital technology are for the public sector. Written in a clear and analytical manner, this book outlines the variety of factors that have restricted the ability of policy makers to make effective use of new technology. Although digital government offers the potential for revolutionary change, social, political, and economic forces constrain the scope of transformation and prevent government officials from realizing the full benefits of interactive technology.

Author : Andrew Greenway,Ben Terrett
Publisher : London School of Economics and Political Science
Page : 0 pages
File Size : 44,7 Mb
Release : 2018
Category : Internet in public administration
ISBN : 1907994785

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Digital Transformation at Scale by Andrew Greenway,Ben Terrett Pdf

"Organisations that grew up on the web have changed our attitude to the services we rely on every day. We expect them to work, be simple, cheap or free. They have done this by perfecting new technologies, practices, cultures and business models. However, organizations founded before the Internet aren't keeping pace - despite spending millions on IT. Faced with the digital revolution, many people working in large organisations instinctively see its consequences as another layer of complexity. To some of them, `digital' promises a better fax machine, a quicker horse, a brighter candle. In fact, digital is about applying the culture, practices, business models and technologies of the Internet era to respond to people's raised expectations. It is not a new function. It is not even a new way of running the existing functions of an organisation, whether those are IT or communications. It is a new way of running organisations. A successful digital transformation makes it possible not only to deliver products and services that are simpler, cheaper and better, but for the organisation as a whole to operate effectively in the online era. This book is a guide to building a digital institution. Based on experience and not theory it explains how a growing band of reformers in businesses and governments around the world have helped their organisations pivot to this new way of working, and what lessons others can learn from their experience. It is based on the authors' experience designing and helping to deliver the UK government's successful `Government Digital Service'. The GDS was a new institution made responsible for the digital transformation of government, designing public services for the Internet era. It snipped GBP4 billion off the government's technology bill, opened up public sector contracts to thousands of new suppliers, and delivered online services so good that citizens chose to use them over the offline alternatives, without a big marketing campaign. Other countries, and private sector companies too, took note. Here is a simple map to navigate a path through the blockers, buzzwords and bloody-mindedness that doom analogue organisations."--Publisher's description.

Author : Oecd,Organisation for Economic Co-operation and Development
Publisher : Org. for Economic Cooperation & Development
Page : 168 pages
File Size : 46,9 Mb
Release : 2019-11-28
Category : Electronic
ISBN : 9264517952

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The Path to Becoming a Data-Driven Public Sector by Oecd,Organisation for Economic Co-operation and Development Pdf

Twenty-first century governments must keep pace with the expectations of their citizens and deliver on the promise of the digital age. Data-driven approaches are particularly effective for meeting those expectations and rethinking the way governments and citizens interact. This report highlights the important role data can play in creating conditions that improve public services, increase the effectiveness of public spending and inform ethical and privacy considerations. It presents a data-driven public sector framework that can help countries or organisations assess the elements needed for using data to make better-informed decisions across public sectors.

Author : Hans J Schnoll
Publisher : Routledge
Page : 343 pages
File Size : 52,5 Mb
Release : 2015-03-12
Category : Political Science
ISBN : 9781317472254

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E-Government: Information, Technology, and Transformation by Hans J Schnoll Pdf

This book presents a citizen-centric perspective of the dual components of e-government and e-governance. E-government> refers to the practice of online public reporting by government to citizens, and to service delivery via the Internet. E-governance represents the initiatives for citizens to participate and provide their opinion on government websites. This volume in the Public Solutions Handbook Series focuses on various e-government initiatives from the United States and abroad, and will help guide public service practitioners in their transformation to e-government. The book provides important recommendations and suggestions oriented towards practitioners, and makes a significant contribution to e-government by showcasing successful models and highlighting the lessons learned in the implementation processes. Chapter coverage includes: Online fiscal transparency Performance reporting Improving citizen participation Privacy issues in e-governance Internet voting E-government at the local level