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The Four Stages of Highly Effective Crisis Management by Jane Jordan Pdf
From the Japanese tsunami and the Egyptian revolution to the Haitian earthquake and the Australian floods, social media has proven its power to unite, coalesce, support, champion, and save lives. Presenting cutting-edge media communication solutions, The Four Stages of Highly Effective Crisis Management explains how to choose the appropriate l
Effective Crisis Management by Mike Seymour,Simon Moore Pdf
Crisis management is a high profile activity driven by the globalization of business. It is required to deal with, for example, a life-threatening catastrophe, a product failure, recalls, tampering, or employee crime. The symptoms of a crisis can include loss of morale, protests, lawsuits, and regulatory scrutiny. This book presents the crisis environment, the principles and methods of crisis managment, and stresses the importance of preparing for crisis.
Psychological Crisis Intervention: The SAFER-R Model is designed to provide the reader with a simple set of guidelines for the provision of psychological first aid (PFA). The model of psychological first aid (PFA) for individuals presented in this volume is the SAFER-R model developed by the authors. Arguably it is the most widely used tactical model of crisis intervention in the world with roughly 1 million individuals trained in its operational and derivative guidelines. This model of PFA is not a therapy model nor a substitute for therapy. Rather it is designed to help crisis interventionists stabile and mitigate acute crisis reactions in individuals, as opposed to groups. Guidelines for triage and referrals are also provided. Before plunging into the step-by-step guidelines, a brief history and terminological framework is provided. Lastly, recommendations for addressing specific psychological challenges (suicidal ideation, resistance to seeking professional psychological support, and depression) are provided.
Robert R. Ulmer,Timothy L. Sellnow,Matthew W. Seeger
Author : Robert R. Ulmer,Timothy L. Sellnow,Matthew W. Seeger Publisher : SAGE Publications Page : 265 pages File Size : 55,6 Mb Release : 2010-11-03 Category : Language Arts & Disciplines ISBN : 9781412980340
Effective Crisis Communication by Robert R. Ulmer,Timothy L. Sellnow,Matthew W. Seeger Pdf
In this fully updated Second Edition, three of today’s most respected crisis/risk communication scholars provide the latest theory, practice, and innovative approaches for handling crisis. This acclaimed book presents the discourse of renewal as a theory to manage crises effectively. The book provides 15 in-depth case studies that highlight successes and failures in dealing with core issues of crisis leadership, managing uncertainty, communicating effectively, understanding risk, promoting communication ethics, enabling organizational learning, and producing renewing responses to crisis. Unlike other crisis communication texts, this book answers the question, “What now?” and explains how organizations can and should emerge from crisis.
Effective Crisis Management by Mike Seymour,Simon Moore Pdf
Crisis management is a high-profile activity driven by the globalization of business. It is required to deal with, for example, a life-threatening catastrophe, a product failure, recalls, tampering, or employee crime. The symptoms of a crisis can include loss of morale, protests, lawsuits, and regulatory scrutiny. This book, in a carefully structured way, presents the crisis environment, the principles and methods of crisis management, and stresses the importance of crisis preparedness.
The Four Stages of Highly Effective Crisis Management by Jane Jordan Pdf
From the Japanese tsunami and the Egyptian revolution to the Haitian earthquake and the Australian floods, social media has proven its power to unite, coalesce, support, champion, and save lives. Presenting cutting-edge media communication solutions, The Four Stages of Highly Effective Crisis Management explains how to choose the appropriate l
Applied Crisis Communication and Crisis Management by W. Timothy Coombs Pdf
Designed to give students and public relations professionals the knowledge and skills they need to become successful crisis managers, Applied Crisis Communication and Crisis Management: Cases and Exercises by W. Timothy Coombs, includes a wide range of cases that explore crisis communication and management in action using a practical approach. In the first two chapters, the author introduces key theories and principles in crisis communication, which students apply by analyzing 17 cases drawn from recent headlines. Cases are explored from pre-crisis, mid-crisis, and post-crisis communication perspectives, and include a range of predominant crisis scenarios from product recalls to lawsuits to environmental disasters.
The Crisis Management Cycle by Christer Pursiainen Pdf
The Crisis Management Cycle is the first holistic, multidisciplinary introduction to the dynamic field of crisis management theory and practice. By drawing together the different theories and concepts of crisis management literature and practice, this book develops a theoretical framework of analysis that can be used by both students and practitioners alike. Each stage of the crisis cycle is explored in turn: Risk assessment Prevention Preparedness Response Recovery Learning Stretching across disciplines as diverse as safety studies, business studies, security studies, political science and behavioural science, The Crisis Management Cycle provides a robust grounding in crisis management that will be invaluable to both students and practitioners worldwide.
"Crisis Management: Strategies for Mitigating and Recovering from Disasters" is an insightful and comprehensive guide that delves into the critical realm of crisis management within the context of businesses and organizations. Authored by experts in the field, this book provides a detailed exploration of the strategies, techniques, and frameworks essential for effectively navigating and surviving a range of unforeseen crises. Drawing on real-world examples and case studies, the book offers readers a deep understanding of the multifaceted challenges that can arise, from natural disasters and technological failures to reputational crises and cyberattacks. The authors meticulously outline the key steps in crisis preparedness, response, and recovery, emphasizing the significance of proactive planning and adaptive decision-making. Readers can expect to gain insights into risk assessment methodologies, communication protocols, and the establishment of crisis management teams. The book also delves into the psychology of crisis, exploring how human behavior can influence and shape the outcomes of a crisis situation. Anchored in the principles of effective leadership, "Crisis Management" underscores the role of organizational leaders in guiding their teams through tumultuous times. It highlights the importance of clear communication, transparent decision-making, and compassionate management as pivotal components of successful crisis resolution. Whether you're a seasoned business professional, a management student, or someone interested in understanding how organizations navigate adversity, this book serves as an invaluable resource. Its comprehensive approach, practical insights, and actionable strategies make it an essential read for anyone seeking to enhance their crisis management skills and fortify their organization against the unpredictable challenges of the modern world.
Manager's Guide to Crisis Management by Jonathan Bernstein Pdf
Lead your Organization through any business crisis—and emerge stronger than ever Manager’s Guide to Crisis Management provides the basic skills and knowledge you need to deal with the crises that inevitably occur in any business or organization. Covering every aspect of the topic—from defining crisis management and policies to training for and responding to crises—it helps you fully grasp any situation that threatens business, careers, and even lives. Lead through any crisis smoothly and with minimal ramifications by mastering the most effective tactics, including: Planning for and training staff in crisis management Anticipating and preventing crises before they occur Managing the company’s online reputation Addressing crises that affect multicultural stakeholders Creating effective crisis-related messaging Knowing when to bring in a specialist About the Briefcase Books series: Briefcase Books, written specifically for today’s busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page: Key Terms: Clear definitions of key terms and concepts Smart Managing: Tactics and strategies for managing crises Tricks of the Trade: Tips for executing the tactics in the book Mistake Proofing: Practical advice for minimizing the possibility of error Caution: Warning signs for when things are about to go wrong For Example: Examples of successful crisis management Tools: Specific planning procedures, tactics, and hands-on techniques
Crisis Ready is not about crisis management. Management is what happens after the negative event has occurred. Readiness is what is done to build an INVINCIBLE brand, where negative event has occurred. Readiness is what is done to build an INVINCIBLE brand, where negative situations don't occur--and even if they do, they're instantly overcome in a way that leads to increased organizational trust, credibility, and goodwill. No matter the size, type, or industry of your business, Crisis Ready will provide your team with the insight into how to be perfectly prepared for anything life throws at you.
Turbulent times occur due to crises, which can happen at any time and in any organisation. Even if the firm is doing well today, it does not eradicate the possibility of the firm being thrown into trouble in the nearest future. No one can predict the future. While leaders of a company are enjoying the good times, they should equally consider the possibility of turbulent times; as a result, they should prepare for eventualities. They should get themselves ready for those times that crisis will be the order of the day. No one wishes for crises, but the crisis does not come by wishing for them; they come a random and the causes can be internal or external. Preparing ahead of time can prevent the problems of under preparation for crises. A company and its management should understand how to manage crises situations when such arise. The leaders in a company should be visionary enough to get them set for any problem that may arise.
