Effective Library And Information Centre Management
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Effective Library and Information Centre Management by Jo Bryson Pdf
This comprehensive handbook covers key management issues and will guide information professionals through the maze of common problems. To reflect the increasing integration of library, information centre, records, IT and telecommunications management, the book takes an integrated approach to managing the modern information centre. Topics covered range from strategic, IT and human resource planning, to leadership, conflict and change management. Further key areas include service delivery, risk management and the information lifecycle.
Library and Information Center Management by Robert D. Stueart,Barbara B. Moran Pdf
This internationally acclaimed text serves as the basic management text in programs of library & information studies throughout the world. It is also used as a ready-reference & for workshop discussions in all types of libraries & information centers. As with previous editions, the authors present the principles of library & information center management in a conceptual framework as it examines the dynamics of organizational missions, goals, policies & programs, & people, as well as in relation to external forces (e.g., users & funding authorities) that encourage change. This current edition features expanded sections on the change process, strategic planning & management, & managing conflict through Total Quality Management (TQM) in a technology intense environment. Charts, diagrams, & appendixes of library policies, procedures, organograms, & other forms are included.
International Development Research Centre (Canada)
Author : International Development Research Centre (Canada) Publisher : IDRC Page : 483 pages File Size : 52,8 Mb Release : 1999 Category : Business & Economics ISBN : 9780889368170
Building a Successful Customer-service Culture by Maxine Melling,Joyce Little Pdf
As libraries move into the 21st century, quality management has become a key focus of the effort to create a service culture that meets - and indeed exceeds - customer requirements. The language of customer service has become common in the library and information sector, as have many of the techniques associated with the provision of customer-focused services. However, there is a danger that customer service may be seen as a 'bolt on' to existing core provision in the form of feedback mechanisms, information leaflets and customer-training sessions. One of the challenges facing managers is to go beyond the acknowledgement of the importance of a customer focus, and to develop an understanding of how this focus can be embedded in the culture of their services via strategic and operational management. This new management guide addresses this challenge. Contributed by LIS professionals with extensive experience in the management of public and academic services, each chapter presents a good practice guide to an element of strategic or operational management with the customer placed at centre stage: the users' perspective; planning and policy making; leadership and management; human resource planning; marketing as a tool for LIS managers; assuring quality; planning buildings for customers and services; developing a service culture through partnerships; virtual service. Readership: This book is essential reading for managers of library and information services from senior to team managers, and also for all those involved in devising strategy and policy for staff and service development. It is relevant to libraries and information services in any area of the world.
Financial Management of Libraries and Information Centers by Robert H. Burger Pdf
Covering everything from auditing and budgeting to contracts, revenue and expenditures, forecasting, and ethics in financial management, this book addresses the full spectrum of topics and skills needed by today's library managers. Many library managers learn financial management on the job, within the framework of a specific organization. The "sink or swim" method of skill acquisition can be effective, but it is inefficient, stressful, and typically leaves one lacking in foundational concepts and principles. This book provides a logical, organized way for library school students, librarians, and others such as library board members to gain the specific knowledge critical to the financial management of libraries and information centers. This book covers the full spectrum of topics and skills needed by today's managers—from the basics of budgeting, accounting, and financial statements to audits, forecasting, risk management, and revenue sources. There are even chapters on ethical considerations and advocacy. The skills readers will learn from this guide are of critical importance in this era of financial constraints and accountability at every level of the organization. Students in management and financial management courses and practicing library managers seeking to improve their financial management skills will find this book an essential tool for success.
Leadership and Management Principles in Libraries in Developing Countries by Wei Wei,Sue O'Neill Johnson Pdf
Learn leadership skills from achievements at special libraries in Asia, Africa, Eastern Europe, and Central America! Leadership and Management Principles in Libraries in Developing Countries is a compilation of success stories epitomizing management and leadership strategies from developing nations around the globe. This book focuses on library administrators from Asia, Africa, Eastern Europe, and Central America who have significantly transformed their library services in spite of limited funds and a lack of resources. You'll learn about their achievements, their techniques, and the strengths and skills they used—which can help you become a stronger leader at your own library. Leadership and Management Principles in Libraries in Developing Countries is a collection of selected entries to the Special Libraries Association Leadership and Management Division’s 2003 International Paper Competition for special librarians in developing countries. Each author describes the effective leadership and management that made their special library initiatives successful, providing references, tables, step-by-step instructions, and handy checklists for other librarians to use. In Leadership and Management Principles in Libraries in Developing Countries, library officials discuss the development of successful programs at special libraries such as: the Indian Institute of Technology in Delhi, India—where a team of people with diverse backgrounds worked together to digitally modernize their traditional library the Agricultural Libraries and Special Libraries in Tropical Biology located in Indonesia—where special librarians found innovative ways to access funding support and expertise from foreign institutions, international relief agencies, and library associations the Information Resource Centre at The Mildmay Centre in Kampala, Uganda—where the new Mobile Patient Library Services project provides information materials to patients with HIV/AIDS and their caregivers the American Cultural Center Library (now called the Rosa Parks Library) in Niamey, Niger—where the library was restructured from a simple reading room into a diverse cultural resource of exhibitions, seminars, and multilingual reference materials the Federal Ministry of Industry headquarters Library in Nigeria—where the library transformation was made possible through good leadership style, managerial expertise, and effective staff organization the University of Swaziland Libraries in Swaziland—where a strategic planning initiative helped the library widen Internet access, secure subscription funding for database access, and purchase updated equipment to enrich the instructional, research, and administrative functions of the library This book represents a body of practical experience, problems, lessons, and techniques that can be shared and tried by those who want to know more about or deal with the special needs and circumstances of librarians in developing countries. Leadership and Management Principles in Libraries in Developing Countries will show you how to improve both service and outreach to your local community by becoming a leader at your special library, whether you are the librarian, mid-level manager, director, or information consultant. Library science faculty and students will also find that this book illustrates the benefits of good leadership and management.
Library and Information Center Management by Robert D. Stueart,Barbara B. Moran,Claudia J. Morner Pdf
This updated edition of the renowned library management textbook provides a comprehensive overview of the techniques needed to effectively manage a contemporary library or information center. Library and Information Center Management: Eighth Edition continues to be an essential textbook that provides a complete introduction to library management. It supplies a comprehensive, one-volume overview of all the functions of management specifically applied to the modern library environment. This latest revised and updated edition begins with introductory chapters that discuss the roles of library managers in the past and in the present, explain why library staff must rethink their purpose, and document the inadequacy of management techniques that once seemed appropriate. In addition to discussing key planning, organizing, staffing, leading, and controlling strategies, the book also provides chapters on marketing, facilities management, and fundraising. The final chapter provides young managers with invaluable guidance and addresses the challenges of succeeding in management without the benefit of decades of experience.
Staff Management in Library and Information Work by Peter Jordan,Noragh Jones Pdf
Recent research has been drawn upon throughout to fully revise this volume, especially in the areas of staff motivation, job satisfaction and workforce planning. Of particular note are the many new examples featured of documentation now used by libraries, particularly in the coverage of job descriptions, recruitment, staff selection and staff appraisal. All topics highlighted by the changed Library Association requirements for achievement of its qualifications are covered, and the chapter on staff appraisal has been completely re-written to take account of the great progress made in libraries and information units since the last edition. The section on staff supervision and interpersonal skills training has been reorganized and now encompasses time management, conflict management and the management of stress. With these new features bringing the book up to date, it remains an indispensable guide for all library and information centre professionals, and all those involved with the supervision and management of library and information staff.
The New Professional's Handbook by Sheila Corrall,Antony Brewerton Pdf
Newly qualified library and information staff are thrown in at the deep end in their first jobs, where they are expected to function as skilled practitioners. They find themselves in a world where technological developments and global competition are changing the shape and reach of information services. The scale and speed of change present constant challenges to develop awareness and understanding of the wider environment in order to improve local services. Their need for support in their professional development is particularly acute at this stage in their careers. This easy-to-use manual aims to provide that support at both operational and strategic levels. It is designed to help new professionals make sense of the contemporary information world and devise effective strategies for developing their skills and services. It brings together a host of useful sources covering the professional and managerial aspects of information work, introducing key concepts and techniques in a coherent framework, and using practical examples to illustrate current organizational and service trends. The book offers a global cross-sectoral perspective on information resources and services, covering strategy and marketing as well as day-to-day operations. The thematic arrangement means that each chapter can be used as a self-directed training module, or as the basis of a session with a supervisor or mentor. Packed with activities and reflection points, the book encourages a critical approach through the use of questions and also offers annotated bibliographies providing quick access to relevant publications, websites and organizations worldwide. Readership: Particularly valuable as an on-the-job reference source for those working towards chartered/corporate membership of professional bodies, this workbook also makes extremely useful reading for students and lecturers, staff development officers, those returning to employment after a break, and established professionals in search of fresh perspectives or career development.
Effective Financial Planning for Library and Information Services by Duncan McKay,Duncan Mckay Pdf
This title is a concise guide to financial planning, with definitions of financial terms and the key processes involved, which also provides tips on how to present your budget most effectively to secure funding. As pressures of business increasingly affect all information functions, it has become ever more important to be able to justify the costs involved in running any form of information function. This second edition covers budgetary implications related to developments in information source provision.
Human Resources Management in Libraries by Gisela M. Webb Pdf
In this book, first published in 1989, educators, library administrators, and human resources managers will find helpful insights into the vital role they can play in attracting pro-active people to the profession, changing current library structures and staffing patterns to meet emerging information needs, and developing existing staff to cope with conflicting demands. Contributors to this valuable new book also explore the human resources implications of the changing mission of libraries; the challenges faced by public services; the need to reallocate, reclassify, and retain existing staff; and the increasingly important role that human resources specialists play in libraries in transition.
Practical and Effective Management of Libraries by Richard Moniz Pdf
Aimed at library science students and librarians with newly assigned administrative duties the book is about improving one's thinking and decision making in a role as a library manager. Most librarians get very little exposure to management issues prior to finding themselves in a management role. Furthermore, most library science students do not expect that they will need to understand management yet they quickly find that there is a need to understand this perspective to be effective at almost any library job. Effective library management is about having some tools to make decisions (such as a basic understanding of management theory and how it applies in the library environment, understanding common traps we all fall into, etc.), knowing yourself, being able to motivate others, fostering a diversity (especially within workgroups), being able to communicate effectively, and having an understanding of one's organizational culture. The book touches on all of these aspects of library management. Provides a concise understanding of theories from management, psychology, etc. and applies them to practical every day library issues Contains real world cases for considering how theoretical concepts might apply in real library-related situations Cuts out much of the extraneous material often found in books of this kind and focuses more on what you actually need.
