Emotional Business

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Emotional Business

Author : Ravi Rao
Publisher : iUniverse
Page : 230 pages
File Size : 53,6 Mb
Release : 2012-06-27
Category : Business & Economics
ISBN : 1475926197

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Emotional Business by Ravi Rao Pdf

If youve ever felt ignored as a customer, humiliated by a teammate, drained by workplace politics, or painfully isolated in a big company, then youve experienced the business effects of emotional disconnection. In todays knowledge-driven and service centered economy, emotional excellence isnt idealism. It is a practical necessity for growth and retaining superior talent. The Industrial Revolution is over, and the Emotional Revolution has now begun. Recognizing that emotion is part of the fabric of human biology, the hundred billion neurons in every brain can be emotionally engaged to: Evoke intense customer passion to boost sales Eliminate the financial self-destruction of infighting Excite employees to care for each other to ensure effectiveness Written for anyone from the small business employee to the corporate CEO, this step-by step guidebook contains dozens of practical checklists and examples to immediately create connection with customers and colleagues. If you get the emotions right, you get the business right.

Emotional Business

Author : Ravi Rao Med
Publisher : iUniverse
Page : 230 pages
File Size : 43,5 Mb
Release : 2012-06
Category : Business & Economics
ISBN : 9781475926170

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Emotional Business by Ravi Rao Med Pdf

If you've ever felt ignored as a customer, humiliated by a teammate, drained by workplace politics, or painfully isolated in a big company, then you've experienced the business effects of emotional disconnection. In today's knowledge-driven and service centered economy, emotional excellence isn't idealism. It is a practical necessity for growth and retaining superior talent. The Industrial Revolution is over, and the Emotional Revolution has now begun. Recognizing that emotion is part of the fabric of human biology, the hundred billion neurons in every brain can be emotionally engaged to: - Evoke intense customer passion to boost sales - Eliminate the financial self-destruction of infighting - Excite employees to care for each other to ensure effectiveness Written for anyone from the small business employee to the corporate CEO, this step-by step guidebook contains dozens of practical checklists and examples to immediately create connection with customers and colleagues. If you get the emotions right, you get the business right.

Emotional Business

Author : Ravi Rao MD,Ravi Rao Med
Publisher : Unknown
Page : 0 pages
File Size : 49,9 Mb
Release : 2012-06
Category : Emotional intelligence
ISBN : 1475926189

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Emotional Business by Ravi Rao MD,Ravi Rao Med Pdf

If you've ever felt ignored as a customer, humiliated by a teammate, drained by workplace politics, or painfully isolated in a big company, then you've experienced the business effects of emotional disconnection. In today's knowledge-driven and service centered economy, emotional excellence isn't idealism. It is a practical necessity for growth and retaining superior talent. The Industrial Revolution is over, and the Emotional Revolution has now begun. Recognizing that emotion is part of the fabric of human biology, the hundred billion neurons in every brain can be emotionally engaged to: - Evoke intense customer passion to boost sales - Eliminate the financial self-destruction of infighting - Excite employees to care for each other to ensure effectiveness Written for anyone from the small business employee to the corporate CEO, this step-by step guidebook contains dozens of practical checklists and examples to immediately create connection with customers and colleagues. If you get the emotions right, you get the business right.

HBR Emotional Intelligence Ultimate Boxed Set (14 Books) (HBR Emotional Intelligence Series)

Author : Harvard Business Review,Daniel Goleman,Annie McKee,Bill George,Herminia Ibarra
Publisher : Harvard Business Press
Page : 1210 pages
File Size : 55,8 Mb
Release : 2019-12-17
Category : Self-Help
ISBN : 9781633699427

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HBR Emotional Intelligence Ultimate Boxed Set (14 Books) (HBR Emotional Intelligence Series) by Harvard Business Review,Daniel Goleman,Annie McKee,Bill George,Herminia Ibarra Pdf

How to be human at work. HBR's Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master. This specially priced 14-volume set includes every book in the series: Mindfulness Resilience Influence and Persuasion Authentic Leadership Dealing with Difficult People Focus Self-Awareness Happiness Empathy Leadership Presence Purpose, Meaning, and Passion Confidence Mindful Listening Power and Impact

Harvard Business Review Everyday Emotional Intelligence

Author : Harvard Business Review,Daniel Goleman,Richard E. Boyatzis,Annie McKee,Sydney Finkelstein
Publisher : Harvard Business Press
Page : 384 pages
File Size : 50,7 Mb
Release : 2017-10-17
Category : Business & Economics
ISBN : 9781633694125

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Harvard Business Review Everyday Emotional Intelligence by Harvard Business Review,Daniel Goleman,Richard E. Boyatzis,Annie McKee,Sydney Finkelstein Pdf

Fundamental frameworks for emotional intelligence and how to apply them every day. According to research by Daniel Goleman, emotional intelligence has proved to be twice as important as other competencies in determining outstanding leadership. It is now one of the crucial criteria in hiring and promotion processes, performance evaluations, and professional development courses. And it's not innate--it's a skill that all of us can improve. With this double volume you'll get HBR's 10 Must Reads on Emotional Intelligence and the HBR Guide to Emotional Intelligence. That's 10 definitive HBR articles on emotional intelligence by Goleman and other leaders in the field, curated by our editors--paired with smart, focused advice from HBR experts about how to implement those ideas in your daily work life. With Everyday Emotional Intelligence, you'll learn how to: Recognize your own EQ strengths and weaknesses Regulate your emotions in tough situations Manage difficult people Build the social awareness of your team Motivate yourself through ups and downs Write forceful emails people won't misinterpret Make better, less emotionally biased decisions Help an employee develop emotional intelligence Handle specific situations like crying at work and tense communications across different cultures

Emotional Agility

Author : Susan David
Publisher : Penguin
Page : 290 pages
File Size : 53,9 Mb
Release : 2016-09-06
Category : Business & Economics
ISBN : 9780698404120

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Emotional Agility by Susan David Pdf

#1 Wall Street Journal Best Seller USA Today Best Seller Amazon Best Book of the Year TED Talk sensation - over 3 million views! The counterintuitive approach to achieving your true potential, heralded by the Harvard Business Review as a groundbreaking idea of the year. The path to personal and professional fulfillment is rarely straight. Ask anyone who has achieved his or her biggest goals or whose relationships thrive and you’ll hear stories of many unexpected detours along the way. What separates those who master these challenges and those who get derailed? The answer is agility—emotional agility. Emotional agility is a revolutionary, science-based approach that allows us to navigate life’s twists and turns with self-acceptance, clear-sightedness, and an open mind. Renowned psychologist Susan David developed this concept after studying emotions, happiness, and achievement for more than twenty years. She found that no matter how intelligent or creative people are, or what type of personality they have, it is how they navigate their inner world—their thoughts, feelings, and self-talk—that ultimately determines how successful they will become. The way we respond to these internal experiences drives our actions, careers, relationships, happiness, health—everything that matters in our lives. As humans, we are all prone to common hooks—things like self-doubt, shame, sadness, fear, or anger—that can too easily steer us in the wrong direction. Emotionally agile people are not immune to stresses and setbacks. The key difference is that they know how to adapt, aligning their actions with their values and making small but powerful changes that lead to a lifetime of growth. Emotional agility is not about ignoring difficult emotions and thoughts; it’s about holding them loosely, facing them courageously and compassionately, and then moving past them to bring the best of yourself forward. Drawing on her deep research, decades of international consulting, and her own experience overcoming adversity after losing her father at a young age, David shows how anyone can thrive in an uncertain world by becoming more emotionally agile. To guide us, she shares four key concepts that allow us to acknowledge uncomfortable experiences while simultaneously detaching from them, thereby allowing us to embrace our core values and adjust our actions so they can move us where we truly want to go. Written with authority, wit, and empathy, Emotional Agility serves as a road map for real behavioral change—a new way of acting that will help you reach your full potential, whoever you are and whatever you face.

Harvard Business Review Emotional Intelligence Collection (4 Books) (HBR Emotional Intelligence Series)

Author : Harvard Business Review,Daniel Goleman,Ellen Langer,Christina Congleton,Annie McKee
Publisher : Harvard Business Press
Page : 600 pages
File Size : 50,6 Mb
Release : 2017-04-18
Category : Self-Help
ISBN : 9781633693814

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Harvard Business Review Emotional Intelligence Collection (4 Books) (HBR Emotional Intelligence Series) by Harvard Business Review,Daniel Goleman,Ellen Langer,Christina Congleton,Annie McKee Pdf

How to be human at work. HBR's Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master. This specially priced four-volume set includes Happiness, Resilience, Mindfulness, and Empathy.

AI and Emotional Intelligence for Modern Business Management

Author : Bhardwaj, Bhawana,Sharma, Dipanker,Dhiman, Mohinder Chand
Publisher : IGI Global
Page : 437 pages
File Size : 40,6 Mb
Release : 2023-10-16
Category : Business & Economics
ISBN : 9798369304204

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AI and Emotional Intelligence for Modern Business Management by Bhardwaj, Bhawana,Sharma, Dipanker,Dhiman, Mohinder Chand Pdf

The ever-evolving field of management in today's corporate world is marked by constant disruptions and turbulence. The emergence of Artificial Intelligence (AI) and Emotional Intelligence (EI) presents opportunities for automation, optimization, and effective leadership, but it also raises concerns about job displacement and the need to bridge the gap between these two domains. AI and Emotional Intelligence for Modern Business Management: Bridging the Gap and Nurturing Success offers solutions to closing the knowledge gap. This book provides comprehensive insights and practical strategies to academic scholars, researchers, practitioners, educators, and students. Targeting a diverse audience, this book serves as a solution-oriented resource for navigating the complexities of AI and EI in business management. By addressing both AI and EI, the book equips readers with the necessary tools to integrate these domains seamlessly into modern business management practices, stimulating informed discussions, inspiring innovative approaches, and fostering a deeper understanding of the opportunities and challenges posed by these emerging fields.

Leveraging AI and Emotional Intelligence in Contemporary Business Organizations

Author : Sharma, Dipanker,Bhardwaj, Bhawana,Dhiman, Mohinder Chand
Publisher : IGI Global
Page : 471 pages
File Size : 49,8 Mb
Release : 2023-12-18
Category : Business & Economics
ISBN : 9798369319031

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Leveraging AI and Emotional Intelligence in Contemporary Business Organizations by Sharma, Dipanker,Bhardwaj, Bhawana,Dhiman, Mohinder Chand Pdf

Organizations are facing an array of complex challenges that demand innovative solutions. From managing a diverse workforce and harnessing the power of data analytics to adapting to remote work and the pressing need for emotionally intelligent leaders, the demands on modern businesses are constantly evolving and increasing. Staying ahead of these challenges is not only essential for survival but also for thriving in an ever-changing environment. Leveraging AI and Emotional Intelligence in Contemporary Business Organizations is a compass that guides academic scholars, students, and practitioners through the turbulent seas of modern business management. It dissects the problems and offers clear, well-researched solutions. With a team of respected researchers, academicians, and professionals at the helm, this book is a beacon of knowledge, illuminating the path to success in today's business landscape.

Happiness (HBR Emotional Intelligence Series)

Author : Harvard Business Review,Daniel Gilbert,Annie McKee,Gretchen Spreitzer,Teresa Amabile
Publisher : Harvard Business Press
Page : 176 pages
File Size : 48,7 Mb
Release : 2017-04-18
Category : Self-Help
ISBN : 9781633693227

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Happiness (HBR Emotional Intelligence Series) by Harvard Business Review,Daniel Gilbert,Annie McKee,Gretchen Spreitzer,Teresa Amabile Pdf

What is the nature of human happiness, and how do we achieve it in the course of our professional lives? And is it even worth pursuing? This book explores answers to these questions with research into how happiness is measured, frameworks for personal behaviors, management techniques that build happiness in the workplace—and warnings that highlight where the happiness hype has been overblown. This volume includes the work of: Daniel Gilbert Annie McKee Gretchen Spreitzer Teresa M. Amabile This collection of articles includes “Happiness Isn’t the Absence of Negative Feelings” by Jennifer Moss; “Being Happy at Work Matters” by Annie McKee; “The Science Behind the Smile” an interview with Daniel Gilbert by Gardiner Morse; “The Power of Small Wins” by Teresa M. Amabile and Steven J. Kramer; “Creating Sustainable Performance” by Gretchen Spreitzer and Christine Porath; “The Research We’ve Ignored About Happiness at Work” by André Spice and Carl Cedarström; and “The Happiness Backlash” by Alison Beard. How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

Self-Awareness (HBR Emotional Intelligence Series)

Author : Harvard Business Review,Daniel Goleman,Robert Steven Kaplan,Susan David,Tasha Eurich
Publisher : Harvard Business Press
Page : 99 pages
File Size : 43,7 Mb
Release : 2018-11-13
Category : Business & Economics
ISBN : 9781633696624

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Self-Awareness (HBR Emotional Intelligence Series) by Harvard Business Review,Daniel Goleman,Robert Steven Kaplan,Susan David,Tasha Eurich Pdf

Self-awareness is the bedrock of emotional intelligence that enables you to see your talents, shortcomings, and potential. But you won't be able to achieve true self-awareness with the usual quarterly feedback and self-reflection alone. This book will teach you how to understand your thoughts and emotions, how to persuade your colleagues to share what they really think of you, and why self-awareness will spark more productive and rewarding relationships with your employees and bosses. This volume includes the work of: Daniel Goleman Robert Steven Kaplan Susan David HOW TO BE HUMAN AT WORK. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

HBR Emotional Intelligence Boxed Set (6 Books) (HBR Emotional Intelligence Series)

Author : Harvard Business Review,Daniel Goleman,Annie McKee,Bill George,Herminia Ibarra
Publisher : Harvard Business Press
Page : 453 pages
File Size : 48,5 Mb
Release : 2018-03-27
Category : Self-Help
ISBN : 9781633696228

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HBR Emotional Intelligence Boxed Set (6 Books) (HBR Emotional Intelligence Series) by Harvard Business Review,Daniel Goleman,Annie McKee,Bill George,Herminia Ibarra Pdf

How to be human at work. HBR's Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master. The specially priced six-volume set includes, Mindfulness, Resilience, Influence and Persuasion, Authentic Leadership, Happiness, and Empathy.

Emotional Value

Author : Janelle Barlow,Dianna Maul
Publisher : Berrett-Koehler Publishers
Page : 334 pages
File Size : 47,9 Mb
Release : 2000-04
Category : Business & Economics
ISBN : 9781605097244

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Emotional Value by Janelle Barlow,Dianna Maul Pdf

Combining strategic advice with wisdom found in books such as Daniel Goleman's "Working with Emotional Intelligence, " two international management consultants outline ways in which businesses can elevate levels of satisfaction.

Virtual EI (HBR Emotional Intelligence Series)

Author : Harvard Business Review,Amy C. Edmondson,Mark Mortensen,Heidi K. Gardner,Amanda Sinclair
Publisher : Harvard Business Press
Page : 81 pages
File Size : 52,5 Mb
Release : 2022-04-26
Category : Business & Economics
ISBN : 9781647823306

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Virtual EI (HBR Emotional Intelligence Series) by Harvard Business Review,Amy C. Edmondson,Mark Mortensen,Heidi K. Gardner,Amanda Sinclair Pdf

Be mindful, empathetic, and authentic—even on-screen. Managing your team, building relationships and trust, and facilitating effective meetings in a hybrid or fully remote workforce is challenging. Virtual EI explores how to develop, practice, and demonstrate your emotional intelligence and social skills in a virtual or hybrid setting. You'll learn how to make your team feel heard, draw everyone's voice into the conversation, and make real connections. This volume includes the work of: Amy C. Edmondson Mark Mortensen Heidi K. Gardner Amanda Sinclair How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

Empathy (HBR Emotional Intelligence Series)

Author : Harvard Business Review,Daniel Goleman,Annie McKee,Adam Waytz
Publisher : Harvard Business Press
Page : 144 pages
File Size : 46,8 Mb
Release : 2017-04-18
Category : Self-Help
ISBN : 9781633693265

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Empathy (HBR Emotional Intelligence Series) by Harvard Business Review,Daniel Goleman,Annie McKee,Adam Waytz Pdf

Empathy is credited as a factor in improved relationships and even better product development. But while it’s easy to say “just put yourself in someone else’s shoes,” the reality is that understanding the motivations and emotions of others often proves elusive. This book helps you understand what empathy is, why it’s important, how to surmount the hurdles that make you less empathetic—and when too much empathy is just too much. This volume includes the work of: Daniel Goleman Annie McKee Adam Waytz This collection of articles includes “What Is Empathy?” by Daniel Goleman; “Why Compassion Is a Better Managerial Tactic Than Toughness” by Emma Seppala; “What Great Listeners Actually Do” by Jack Zenger and Joseph Folkman; “Empathy Is Key to a Great Meeting” by Annie McKee; “It’s Harder to Empathize with People If You’ve Been in Their Shoes” by Rachel Rutton, Mary-Hunter McDonnell, and Loran Nordgren; “Being Powerful Makes You Less Empathetic” by Lou Solomon; “A Process for Empathetic Product Design” by Jon Kolko; “How Facebook Uses Empathy to Keep User Data Safe” by Melissa Luu-Van; “The Limits of Empathy” by Adam Waytz; and “What the Dalai Lama Taught Daniel Goleman About Emotional Intelligence” an interview with Daniel Goleman by Andrea Ovans. How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.