Fearless Performance Reviews Coaching Conversations That Turn Every Employee Into A Star Player

Author : Anonim
Publisher : Unknown
Page : 8 pages
File Size : 55,8 Mb
Release : 2017
Category : Employees
ISBN : OCLC:1078372348

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Fearless Performance Reviews by Anonim Pdf

Author : Jeff Russell,Linda Russell
Publisher : McGraw Hill Professional
Page : 274 pages
File Size : 50,7 Mb
Release : 2013-11-13
Category : Business & Economics
ISBN : 9780071804721

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Fearless Performance Reviews: Coaching Conversations that Turn Every Employee Into a Star Player by Jeff Russell,Linda Russell Pdf

This book introduces a groundbreaking new framework that transforms not just the review process but the entire relationship between coach and employee. The authors replace the traditional performance review with the Performance Coaching Conversation, a bottom-up alternative in which the employee takes the lead both during the review process and throughout the entire performance cycle.

Author : William J. Rothwell,Behnam Bakhshandeh
Publisher : CRC Press
Page : 488 pages
File Size : 54,8 Mb
Release : 2022-07-05
Category : Business & Economics
ISBN : 9781000594782

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High-Performance Coaching for Managers by William J. Rothwell,Behnam Bakhshandeh Pdf

Coaching is a necessary skill for managers. It is important as a fundamental part of an organization's talent efforts—including talent acquisition, development and retention strategies. For a coaching program to succeed in an organization, it should be recognized as a useful approach throughout the organization and become part of the fabric of the corporate culture. Performance Coaching for Managers provides an important tool for organizations to use to train their managers on coaching. This book differs significantly from other books in the coaching market. Many books on coaching cast coaches as facilitators who question their clients (the coachees), helping them to articulate their own problems, formulate their own solutions, develop their own action plans to solve problems, and measure the success of efforts to implement those plans. That is called a nondirective approach. But this book adopts a directive approach by casting the coach as a manager who diagnoses the problems with worker job performance and offers specific advice on how to solve those problems. While there is nothing wrong with a nondirective approach, it does not always work well in job performance reviews in which the manager must inform the worker about gaps between what is needed (the desired) and what is performed (the actual). The significant difference between what is currently available in the market and what is offered in this book is the authors' collective experience of over 70 combined years of hands-on research and delivery experiences in the Human Resources Development field. According to the Harvard Business Review (2015), workers generally expect their immediate supervisors to give them honest feedback on how well they do their jobs—and specific advice on what to do if they are not performing in alignment with organizational expectations. When workers do not receive advice—but instead are questioned about their own views—they regard their managers as either incompetent or disingenuous. Effective managers should be able to offer direction to their employees. After all, managers are responsible for ensuring that their organizational units deliver the results needed by the organization. If they fail to do that, the organization does not achieve its strategic goals. This book gives managers direction in how to offer directive coaching to their workers.

Author : Brian Souza
Publisher : Unknown
Page : 128 pages
File Size : 40,9 Mb
Release : 2014
Category : Communication in management
ISBN : OCLC:1004740663

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The Weekly Coaching Conversation (summary) by Brian Souza Pdf

getAbstract Summary: Get the key points from this book in less than 10 minutes.Great coaches lead the most productive corporate work teams. These special managers guide their team members to superior performance by conducting regular "coaching conversations" and consistently providing developmental feedback. Drawing from more than five years of research involving 2,000 managers and employees, performance improvement specialist Brian Souza teaches leaders how to engage in regular, constructive discussions with their team members. He believes managers can consistently get more out of their teams if they adopt the right approach. Souza uses a popular business book device - the fable - to create two entertaining, recognizable characters who convey his ideas in a readable, instructive way. All words of wisdom - and silliness - come from the characters, not the author's direct instruction. getAbstract recommends Souza's pragmatic advice to aspiring leaders, newly promoted managers and experienced executives - in short, any leader who seeks to elevate team performance. Book Publisher: ProductivityDrivers

Author : Alison Green
Publisher : Ballantine Books
Page : 304 pages
File Size : 41,5 Mb
Release : 2018-05-01
Category : Business & Economics
ISBN : 9780399181825

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Ask a Manager by Alison Green Pdf

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Author : Linda M. Gross Cheliotes,Marceta F. Reilly
Publisher : Corwin Press
Page : 119 pages
File Size : 41,5 Mb
Release : 2018-04-13
Category : Education
ISBN : 9781544319698

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Coaching Conversations by Linda M. Gross Cheliotes,Marceta F. Reilly Pdf

Focus the power of your collaborative school community with powerful coaching conversations! Effective coaching conversations are powerful tools to rally your school-community stakeholders to work collaboratively toward transformation, and, ultimately, share in success. The Second Edition of this best-selling handbook includes new neuroscientific research that demonstrates the potential for change in schools and expands the approach to cover teacher/student interaction. In addition to learning techniques to engage and motivate, readers will also discover how to: Develop relational trust within the school to heighten personal growth and learning Utilize the power of committed listening, intentional conversations, and nonjudgmental feedback Create positive changes in how people think and interact

Author : Beverly Kaye,Julie Winkle Giulioni
Publisher : Berrett-Koehler Publishers
Page : 143 pages
File Size : 47,9 Mb
Release : 2012
Category : Business & Economics
ISBN : 9781609946326

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Help Them Grow Or Watch Them Go by Beverly Kaye,Julie Winkle Giulioni Pdf

Kaye and Giulioni identify three broad types of conversations that have the power to motivate employees more deeply than any well-intentioned development event or process to help with career development.

Author : Peter Gerrickens
Publisher : Gower Publishing Company, Limited
Page : 4 pages
File Size : 45,8 Mb
Release : 1999-12-31
Category : Self-Help
ISBN : 0566081997

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The Feedback Game by Peter Gerrickens Pdf

Author : Colin Bryar,Bill Carr
Publisher : St. Martin's Press
Page : 304 pages
File Size : 44,6 Mb
Release : 2021-02-09
Category : Business & Economics
ISBN : 9781250267603

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Working Backwards by Colin Bryar,Bill Carr Pdf

Working Backwards is an insider's breakdown of Amazon's approach to culture, leadership, and best practices from two long-time Amazon executives—with lessons and techniques you can apply to your own company, and career, right now. In Working Backwards, two long-serving Amazon executives reveal the principles and practices that have driven the success of one of the most extraordinary companies the world has ever known. With twenty-seven years of Amazon experience between them—much of it during the period of unmatched innovation that created products and services including Kindle, Amazon Prime, Amazon Studios, and Amazon Web Services—Bryar and Carr offer unprecedented access to the Amazon way as it was developed and proven to be repeatable, scalable, and adaptable. With keen analysis and practical steps for applying it at your own company—no matter the size—the authors illuminate how Amazon’s fourteen leadership principles inform decision-making at all levels of the company. With a focus on customer obsession, long-term thinking, eagerness to invent, and operational excellence, Amazon’s ground-level practices ensure these characteristics are translated into action and flow through all aspects of the business. Working Backwards is both a practical guidebook and the story of how the company grew to become so successful. It is filled with the authors’ in-the-room recollections of what “Being Amazonian” is like and how their time at the company affected their personal and professional lives. They demonstrate that success on Amazon’s scale is not achieved by the genius of any single leader, but rather through commitment to and execution of a set of well-defined, rigorously-executed principles and practices—shared here for the very first time. Whatever your talent, career or organization might be, find out how you can put Working Backwards to work for you.

Author : Sharon Armstrong
Publisher : Red Wheel/Weiser
Page : 225 pages
File Size : 44,9 Mb
Release : 2010-05-20
Category : Business & Economics
ISBN : 9781601637444

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The Essential Performance Review Handbook by Sharon Armstrong Pdf

Are performance reviews at your company like fruitcake—you get it every year whether you want one or not? It doesn’t have to be like that. Because everyone wants to know how they’re doing, how they measure up, and what their chances are for advancement and rewards. And they want to do things right. The Essential Performance Review Handbook will help you understand why performance reviews: Serve as an important business tool. Motivate personnel and increase productivity. Help achieve your company goals. Improve manager-employee communication. Reduce your risk of legal liability. Whether you're a manager or a HR professional, this is an indispensable resource to help you create confident, motivated, and productive employees.

Author : Amy C. Edmondson
Publisher : John Wiley & Sons
Page : 256 pages
File Size : 45,7 Mb
Release : 2018-11-14
Category : Business & Economics
ISBN : 9781119477266

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The Fearless Organization by Amy C. Edmondson Pdf

Conquer the most essential adaptation to the knowledge economy The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth offers practical guidance for teams and organizations who are serious about success in the modern economy. With so much riding on innovation, creativity, and spark, it is essential to attract and retain quality talent—but what good does this talent do if no one is able to speak their mind? The traditional culture of “fitting in” and “going along” spells doom in the knowledge economy. Success requires a continuous influx of new ideas, new challenges, and critical thought, and the interpersonal climate must not suppress, silence, ridicule or intimidate. Not every idea is good, and yes there are stupid questions, and yes dissent can slow things down, but talking through these things is an essential part of the creative process. People must be allowed to voice half-finished thoughts, ask questions from left field, and brainstorm out loud; it creates a culture in which a minor flub or momentary lapse is no big deal, and where actual mistakes are owned and corrected, and where the next left-field idea could be the next big thing. This book explores this culture of psychological safety, and provides a blueprint for bringing it to life. The road is sometimes bumpy, but succinct and informative scenario-based explanations provide a clear path forward to constant learning and healthy innovation. Explore the link between psychological safety and high performance Create a culture where it’s “safe” to express ideas, ask questions, and admit mistakes Nurture the level of engagement and candor required in today’s knowledge economy Follow a step-by-step framework for establishing psychological safety in your team or organization Shed the “yes-men” approach and step into real performance. Fertilize creativity, clarify goals, achieve accountability, redefine leadership, and much more. The Fearless Organization helps you bring about this most critical transformation.

Author : Robert I. Sutton
Publisher : Business Plus
Page : 166 pages
File Size : 41,7 Mb
Release : 2007-02-22
Category : Business & Economics
ISBN : 9780759518018

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The No Asshole Rule by Robert I. Sutton Pdf

The definitive guide to working with -- and surviving -- bullies, creeps, jerks, tyrants, tormentors, despots, backstabbers, egomaniacs, and all the other assholes who do their best to destroy you at work. "What an asshole!" How many times have you said that about someone at work? You're not alone! In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company. Practical, compassionate, and in places downright funny, this guide offers: Strategies on how to pinpoint and eliminate negative influences for good Illuminating case histories from major organizations A self-diagnostic test and a program to identify and keep your own "inner jerk" from coming out The No Asshole Rule is a New York Times, Wall Street Journal, USA Today and Business Week bestseller.

Author : Mohammad F Anwar,Frank E Danna,Jeffrey F Ma
Publisher : Lioncrest Publishing
Page : 332 pages
File Size : 42,9 Mb
Release : 2021-04-09
Category : Electronic
ISBN : 1544520271

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Love as a Business Strategy by Mohammad F Anwar,Frank E Danna,Jeffrey F Ma Pdf

To increase revenue, improve customer experience, and develop higher-performing teams, it's time for leaders to stop looking for quick fixes to complex business problems and start building a culture of love. Yes, love. Anchored by Softway's own transformational journey, Love as a Business Strategy offers a new, people-first framework for achieving any business outcome-written by folks that aren't fans of run-of-the-mill business books. As a matter of fact, Love as a Business Strategy is so chock-full of real-world examples of mistakes, heartbreak, and redemption that it reads more like a juicy exposé than a business book. Love as a Business Strategy steers clear from piety and theoretical concepts and instead shares grounded stories of resilient people running a real business. A business, as you'll come to find out, that was on the brink of disaster before 'love' took hold. Love As A Business Strategy doesn't preach or mislead, rather it lays out the blueprints for better business outcomes-like better employee engagement, enhanced patient experiences, and increased efficiency-then walks you through it step-by-step. A better way of doing business is possible. The workplace revolution has arrived. Love as a Business Strategy will help you ditch the status quo, embrace humanity, and achieve lasting success.

Author : Susan Scott
Publisher : Penguin
Page : 324 pages
File Size : 42,9 Mb
Release : 2004-01-06
Category : Self-Help
ISBN : 0425193373

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Fierce Conversations (Revised and Updated) by Susan Scott Pdf

Fully revised and updated—the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time. The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message across—and get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to: • Overcome barriers to meaningful communication • Expand and enrich relationships with colleagues, friends, and family • Increase clarity and improve understanding • Handle strong emotions—on both sides of the table • Connect with colleagues, customers and family at a deep level Includes a Foreword by Ken Blanchard, the bestselling co-author of The One Minute Manager

Author : Clint Pulver
Publisher : Page Two
Page : 0 pages
File Size : 44,8 Mb
Release : 2021-04-13
Category : Business & Economics
ISBN : 9781989603376

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I Love It Here by Clint Pulver Pdf

"The greatest part about your role in leadership is that it matters. The hardest part is that it matters every day. For years, Emmy Award winning speaker Clint Pulver has been the Undercover Millennial, gathering the secrets of great management from companies of all sectors and sizes. Now, he is ready to reveal the insights he has from his undercover interviews with more than 10,000 employees across the country, and show you exactly what you can do to generate higher staff engagement and retention--and build true loyalty that lasts. I Love It Here is not another leadership book written by a self-proclaimed leadership expert; rather, it's the data-driven product of intensive research with employees who knew exactly when their leaders were getting it right--and getting it wrong. By pulling back the cover on tired, "too tried and not true" leadership strategies that just aren't cutting it anymore, Clint will open your eyes to the mentorship qualities that are earning genuine employee loyalty in the world of today, along with the behaviors that--whether you know it or not--are triggering a rush for the door. By reading this book, you'll learn what one shocking factor is the number one driver of employee turnover (spoiler: it has everything to do with you!), what you can do to stop the leak, and how you can start building a team that works, right from the moment a prospective employee walks through the door. Using real-world examples from companies he has visited as an undercover retention agent, Clint will reveal in detail the best, most proven methods he has seen for identifying talent, building a sense of ownership, and developing staff in a way that helps them recognize and realize their own individual dreams. Through thoughtful and engaging chapter-by-chapter exercises, he'll guide you through each strategy, moving you seamlessly toward building an authentic culture of valuing and empowering the individual in your own workplace. Soon, you'll be recognizing possibility where others see problems, and capturing the power of small moments to create a meaningful legacy. I Love It Here is a vision of leadership that reaches beyond career to become almost like a calling: a day-by-day, moment-to-moment journey toward becoming the best for the world. Let Clint's inspiring personal stories, deep knowledge, and unique challenges help you become that beloved Mentor Manager who is remembered forever, and who knows how to bring out true passion and commitment in the people on your team. This book is your key to the solutions-based principles behind every organization that people never want to leave. Your company can be more than simply a fancy facade. It can be a place that has an authentic core built on valuing the individual--a place where people don't just survive, but thrive. I Love It Here will show you how."--