Focused Quality

Author : Paul Murphy
Publisher : CRC Press
Page : 216 pages
File Size : 54,6 Mb
Release : 1994-08-01
Category : Technology & Engineering
ISBN : 1884015182

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Focused Quality by Paul Murphy Pdf

Focused Quality: Managing for Results is a book about using quality improvement as a means to enhance bottom line results. Written for managers in industry, services, healthcare and government, this important new book provides a focused approach on how to target critical improvement initiatives and insure their success. Prepare - Plan - Deploy - Transition are the steps in the improvement process that are covered in detail. Included are examples of how organizations have successfully accomplished each step. Practical lessons on how to and how not to implement quality and process improvement initiatives are given. Process assessment is crucial to identifying the importance of a process and defining the scope of what is involved in order to improve it. Before deciding to refine, redesign or reengineer an assessment is needed. Focused Quality: Managing for Results not only shows you how to do an assessment but also how to apply the results to improve the bottom line. Application is emphasized throughout the book with the focus on the managers role in leading the change effort. The authors have provided a set of questions that management should answer to determine if their organization is ready to effectively implement the improvement process. Realizing that even the best plans can go astray there is also a diagnostic check sheet to pinpoint the causes of and solutions for process improvement failures.

Author : Thomas Cappels
Publisher : CRC Press
Page : 316 pages
File Size : 52,8 Mb
Release : 1999-06-17
Category : Business & Economics
ISBN : 1574442481

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Financially Focused Quality by Thomas Cappels Pdf

The author introduces Financially Focused Quality (FFQ) to the business world. The FFQ management strategy has been evolving over the years at Lockheed Martin and has been documented as having saved them millions of dollars. FFQ takes TQM and Full-Cycle Corrective Action (FCCA) a critical step further by including a financial viewpoint at the beginning of process improvement activity, and integrating recognition of cost in each step of the process. In the 21st century, technical expertise alone will not be enough. This book offers valuable financial concepts and insights that will greatly improve your worth to your companies. Equipped with FFQ concepts and methodologies, you will be able to observe your workplace from a financial viewpoint, enhancing your value as a decision maker and leader. The book presents the methodology for insuring a company-wide education on key financial issues. With an understanding of basic concepts, the book explains FFQ elements and their use in making and implementing business decisions. The final chapters contain case studies showing successful FFQ applications. Financially Focused Quality: TQM in the 21st Century gives you the skills necessary to implement FFQ in work environments, offering the prospect of improving the translation of quality and cost-cutting measures to the bottom line. It is an important professional reference and provides the financial education that all employees should receive to become leaders in the 21st century.

Author : John S. Steinhart,Stacie Cherniack
Publisher : Unknown
Page : 84 pages
File Size : 40,7 Mb
Release : 1969
Category : Environmental policy
ISBN : UIUC:30112105091521

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The Universities and Environmental Quality: Commitment to Problem Focused Education by John S. Steinhart,Stacie Cherniack Pdf

Author : Thomas M. Cappels
Publisher : J. Ross Publishing
Page : 332 pages
File Size : 46,6 Mb
Release : 2004
Category : Business & Economics
ISBN : 1932159096

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Financially Focused Project Management by Thomas M. Cappels Pdf

Financially Focused Project Management is a comprehensive reference covering almost every aspect of effective project management and providing breakthrough proven financial methods to ensure profitability.

Author : United States. Congress. House. Committee on Education and the Workforce. Subcommittee on Early Childhood, Youth, and Families
Publisher : Unknown
Page : 88 pages
File Size : 51,7 Mb
Release : 2000
Category : Education
ISBN : PSU:000046299734

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Programs Focused on Improving Academic Achievement, Producing Quality Teachers, and Promoting School Safety by United States. Congress. House. Committee on Education and the Workforce. Subcommittee on Early Childhood, Youth, and Families Pdf

Author : Munish Gupta,Heather C. Kaplan
Publisher : Elsevier Health Sciences
Page : 128 pages
File Size : 51,7 Mb
Release : 2017-08-21
Category : Medical
ISBN : 9780323545655

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Quality Improvement, An Issue of Clinics in Perinatology by Munish Gupta,Heather C. Kaplan Pdf

The Guest Editors have collaborated on a state-of-the-art presentation of current clinical reviews on Quality in Neonatal Care. Top experts have prepared articles in the following areas: Standardizing Practices: How and why to standardize, using checklists, measuring variation; Health Informatics and Patient Safety; Using Statistical Process Control to Drive Improvement in Neonatal Care; Improving Value in Neonatal Intensive Care; Culture and Context in Quality of Care: Improving Teamwork and Resilience; Has Quality Improvement Improved Neonatal Outcomes; National Quality Measures in Perinatal Care; Perinatal and Obstetric Quality Initiatives; Family Involvement in Quality Improvement; Perinatal Quality Improvement: A Global Perspective; Delivery Room Care / Golden Hour; Respiratory Care and Bronchopulmonary Dysplasia; Reducing Incidence of Necrotizing Enterocolitis; Alarm Safety and Alarm Fatigue; and Patient Safety: Reducing Unplanned Extubations. Readers will come away with the clinical information they need improve quality in the NICU.

Author : Craig Cochran
Publisher : Paton Professional
Page : 216 pages
File Size : 48,6 Mb
Release : 2006
Category : Business & Economics
ISBN : 1932828052

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Becoming a Customer-focused Organization by Craig Cochran Pdf

"The customer is the sole reason organizations exist," Craig Cochran points out throughout this concise and practical book, which outlines the fundamentals of building process controls around internal and external customers' true needs. Cochran walks readers through a self-assessing customer focus inventory and from there explains how an organization can shape its processes to meet its customers' demands. Learn how to develop customer surveys that produce useful data for refining production and administrative processes. Understand the importance of customer-satisfaction training. Motivate top management to instill a customer-focused orientation throughout the organization. -- From publisher's description.

Author : Donald L. Zimmerman, PhD,Denise G. Osborn-Harrison
Publisher : Springer Publishing Company
Page : 274 pages
File Size : 50,6 Mb
Release : 2016-12-15
Category : Medical
ISBN : 9780826194367

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Person-Focused Health Care Management by Donald L. Zimmerman, PhD,Denise G. Osborn-Harrison Pdf

Moves beyond traditional definitions of patient-centered care to improve the experience of a "real person" as patient How might the entire system for producing, delivering, and paying for health care be changed so that real people fare better than they currently do? This text applies "person-focused" principles to health management decision-making aimed at improving the personal experience of care within health care institutions to improve outcomes and cost savings. Written and edited by distinguished educators and researchers with decades of health care policy experience, the text examines how health care managers can initiate and direct the process of system transformation by understanding and using a greater "person-focus" in their decision-making. It encompasses the key domains of management competencies defined by the AUPHA, CAHME, and NCHL. The text brings together experts across a variety of health care management disciplines to examine how managerial decisions affect the personal experience of patient care. It is based on observations that many of the current problems facing health care managers are caused by lack of attention to what happens when real people are transformed into "patients" and treated routinely by the US health care system. Moving beyond traditional definitions of patient-centered care, the book explores how our entire system for producing, delivering, and paying for care can be changed so that the internal experience of people receiving care is a positive one. The book helps to develop specific rules for improving the experience of care through better managerial decision-making. Case studies with discussion questions facilitate creative problem solving based on sound decision-making. Also included are extensive links to online content along with an Instructor's Manual, PowerPoint slides and more. Key Features: Describes how the person-focused model leads to better outcomes Discusses the impact of management decisions on the personal experience of clinical care Addresses the personal and clinical problems created through our current system's standard health care delivery and financing Applies basic principles of management decision-making to key operational issues to improve the personal experience of care Fulfills key learning competencies defined by AUPHA, CAHME, and NCHL

Author : Boaz Ronen,Joseph S. Pliskin,Shimeon Pass
Publisher : John Wiley & Sons
Page : 222 pages
File Size : 46,6 Mb
Release : 2012-06-28
Category : Medical
ISBN : 9781118429693

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Focused Operations Management for Health Services Organizations by Boaz Ronen,Joseph S. Pliskin,Shimeon Pass Pdf

Focused Operations Management for Health Services Organizations offers managers and staff the practical knowledge and tools they need to accomplish much more within existing resources. This text identifies common bottlenecks and constraints and focuses on the critical issues and processes faced by managers in the health care field. The book provides tools to significantly improve organizational operations as well as enhance quality and customer satisfaction without increasing the use of physical, human, and financial resources.

Author : Frank Bomarius,Markku Oivo
Publisher : Springer
Page : 438 pages
File Size : 50,6 Mb
Release : 2004-02-02
Category : Computers
ISBN : 9783540450511

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Product Focused Software Process Improvement by Frank Bomarius,Markku Oivo Pdf

This book constitutes the refereed proceedings of the Second International Conference on Product Focused Software Process Improvement, PROFES 2000, held in Oulu, Finland, in June 2000.The 30 revised full papers presented were carefully reviewed and selected from a total of 60 submitted full papers. The book is divided into topical sections on process improvement, empirical software engineering, industrial experiences, methods and tools, software process and modeling, software and process measurement, and organizational learning and experience factory.

Author : Andreas Jedlitschka,Pasi Kuvaja,Marco Kuhrmann,Tomi Männistö,Jürgen Münch,Mikko Raatikainen
Publisher : Springer
Page : 340 pages
File Size : 41,6 Mb
Release : 2014-11-13
Category : Computers
ISBN : 9783319138350

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Product-Focused Software Process Improvement by Andreas Jedlitschka,Pasi Kuvaja,Marco Kuhrmann,Tomi Männistö,Jürgen Münch,Mikko Raatikainen Pdf

This book constitutes the refereed proceedings of the 15th International Conference on Product-Focused Software Process Improvement, PROFES 2014, held in Helsinki, Finland, in December 2014. The 18 revised full papers presented together with 14 short papers were carefully reviewed and selected from 45 initial submissions. The papers are organized in topical sections on agile development, decision-making, development practices and issues, product planning, and project management.

Author : Tony Hines
Publisher : Routledge
Page : 416 pages
File Size : 53,8 Mb
Release : 2004-08-18
Category : Business & Economics
ISBN : 9781136360978

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Supply Chain Strategies: Customer Driven and Customer Focused by Tony Hines Pdf

Supply Chain Strategies: Customer Driven and Customer Focused highlights the main challenges facing organizations wanting to select, design and implement successful supply chain strategies in an increasingly global and competitive environment. The text features discussion questions at the end of each chapter to promote learning, and numerous industry examples to ilustrate key concepts within chapters. Each chapter discusses the issues in relation to previous literature, contemporary practices and the lesson to be learned from different industries where successful management of supply chains has improved organizational and industry level profitability. The text includes a number of industry examples, thereby giving a wide-ranging approach to the topic.

Author : Xavier Franch,Tomi Männistö,Silverio Martínez-Fernández
Publisher : Springer Nature
Page : 774 pages
File Size : 44,9 Mb
Release : 2019-11-18
Category : Computers
ISBN : 9783030353339

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Product-Focused Software Process Improvement by Xavier Franch,Tomi Männistö,Silverio Martínez-Fernández Pdf

This book constitutes the refereed proceedings of the 20th International Conference on Product-Focused Software Process Improvement, PROFES 2019, held in Barcelona, Spain, in November 2019. The 24 revised full papers 4 industry papers, and 11 short papers presented were carefully reviewed and selected from 104 submissions. The papers cover a broad range of topics related to professional software development and process improvement driven by product and service quality needs. They are organized in topical sections on testing, software development, technical debt, estimations, continuous delivery, agile, project management, microservices, and continuous experimentation. This book also includes papers from the co-located events: 10 project papers, 8 workshop papers, and 4 tutorial summaries.

Author : Jürgen Münch
Publisher : Springer Science & Business Media
Page : 488 pages
File Size : 48,8 Mb
Release : 2006-06-09
Category : Business & Economics
ISBN : 9783540346821

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Product-Focused Software Process Improvement by Jürgen Münch Pdf

This book constitutes the refereed proceedings of the 7th International Conference on Product-Focused Software Process Improvement, PROFES 2006, held in Amsterdam, June 2006. The volume presents 26 revised full papers and 12 revised short papers together with 6 reports on workshops and tutorials. The papers constitute a balanced mix of academic and industrial aspects, organized in topical sections on decision support, embedded software and system development, measurement, process improvement, and more.

Author : Michael Felderer,Daniel Méndez Fernández,Burak Turhan,Marcos Kalinowski,Federica Sarro,Dietmar Winkler
Publisher : Springer
Page : 632 pages
File Size : 43,7 Mb
Release : 2017-11-10
Category : Computers
ISBN : 9783319699264

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Product-Focused Software Process Improvement by Michael Felderer,Daniel Méndez Fernández,Burak Turhan,Marcos Kalinowski,Federica Sarro,Dietmar Winkler Pdf

This book constitutes the refereed proceedings of the 18th International Conference on Product-Focused Software Process Improvement, PROFES 2017, held in Innsbruck, Austria, in November/December 2017. The 17 revised full papers presented together with 10 short papers, 21 workshop papers. 3 posters and tool demonstrations papers, and 4 tutorials were carefully reviewed and selected from 72 submissions. The papers are organized in topical sections on : Agile software Development; Data science and analytics; Software engineering processes and frameworks; Industry relevant qualitative research; User and value centric approaches; Software startups; Serum; Software testing.