From Challenging Culture To Challenged Culture

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The Challenge Culture

Nigel Travis
The Challenge Culture Book PDF

Author : Nigel Travis
Publisher : Hachette UK
Page : 270 pages
File Size : 45,9 Mb
Release : 2018-09-18
Category : Business & Economics
ISBN : 9781541762152

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The Challenge Culture by Nigel Travis Pdf

The executive chairman and former CEO of Dunkin' Donuts and Baskin Robbins reflects on the unique, results-oriented discipline he's developed over decades of leadership, which provides a blueprint for any organization to achieve prosperity. We live in an era in which successful organizations can fail in a flash. But they can cope with change and thrive by creating a culture that supports positive pushback: questioning everything without disrespecting anyone. Nigel Travis has forty years of experience as a leader in large and successful organizations, as well as those facing existential crisis-such as Blockbuster as it dawdled in the face of the Netflix challenge. In his ten years as CEO and chairman of Dunkin' Brands, Travis fine-tuned his ideas about the challenge culture and perfected the practices required to build it. He argues that the best way for organizations to succeed in today's environment is to embrace challenge and encourage pushback. Everyone-from the new recruit to the senior leader-must be given the freedom to speak up and question the status quo, must learn how to talk in a civil way about difficult issues, and should be encouraged to debate strategies and tactics-although always in the spirit of shared purpose. How else will new ideas emerge? How else can organizations steadily improve? Through colorful storytelling, with many examples from his own career-including his leadership in turning around the fear-ridden culture of the London-based Leyton Orient Football Club, of which he is part owner-Travis shows how to establish a culture that welcomes challenge, achieves exceptional results, and ensures a prosperous future.

I'll Be Back

Shep Hyken
I ll Be Back Book PDF

Author : Shep Hyken
Publisher : Sound Wisdom
Page : 217 pages
File Size : 44,7 Mb
Release : 2021-09-21
Category : Business & Economics
ISBN : 9781640953024

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I'll Be Back by Shep Hyken Pdf

How do you build a business that thrives during good times and bad? Is there a strategy that can set up your company up for success, no matter what curveballs the world may throw your way? There is: Turn customers into repeat customers, and turn repeat customers into loyal customers. Renowned customer service and experience expert Shep Hyken maintains that delivering an amazing customer service experience that keeps customers coming back for more is everyone’s job. Customer service is not a department. It’s not just for people on the front lines. It’s the responsibility of everyone in the organization, from the CEO or owner of a business to the most recently hired employee. It’s the result of a customer-focused philosophy that must be baked into the culture. And it is what separates you from your competition. In I’ll Be Back you will learn… How to design and create an experience that gets customers to return, again and again The one trackable trend that leaders must monitor every morning The difference between repeat customers and loyal customers How to build the I’ll Be Back culture How delivering an amazing customer experience is within the reach of every organization The two simple words that are the secret to every customer service program Why most “loyalty programs” fail to create customer loyalty How to personalize the customer experience Why setting up or expanding self-service and digital customer service choices are is a must, not an option Ten loyalty killers that can terminate your relationship with your customers And much more! This book includes the must-have tools, tactics and strategies you need to get your customers to say, “I’ll be back!”

Confronting the Challenges of Participatory Culture

Henry Jenkins
Confronting the Challenges of Participatory Culture Book PDF

Author : Henry Jenkins
Publisher : MIT Press
Page : 146 pages
File Size : 40,5 Mb
Release : 2009-06-05
Category : Technology & Engineering
ISBN : 9780262513623

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Confronting the Challenges of Participatory Culture by Henry Jenkins Pdf

Many teens today who use the Internet are actively involved in participatory cultures—joining online communities (Facebook, message boards, game clans), producing creative work in new forms (digital sampling, modding, fan videomaking, fan fiction), working in teams to complete tasks and develop new knowledge (as in Wikipedia), and shaping the flow of media (as in blogging or podcasting). A growing body of scholarship suggests potential benefits of these activities, including opportunities for peer-to-peer learning, development of skills useful in the modern workplace, and a more empowered conception of citizenship. Some argue that young people pick up these key skills and competencies on their own by interacting with popular culture; but the problems of unequal access, lack of media transparency, and the breakdown of traditional forms of socialization and professional training suggest a role for policy and pedagogical intervention. This report aims to shift the conversation about the "digital divide" from questions about access to technology to questions about access to opportunities for involvement in participatory culture and how to provide all young people with the chance to develop the cultural competencies and social skills needed. Fostering these skills, the authors argue, requires a systemic approach to media education; schools, afterschool programs, and parents all have distinctive roles to play. The John D. and Catherine T. MacArthur Foundation Reports on Digital Media and Learning

Transforming Culture

Sherwood G. Lingenfelter
Transforming Culture Book PDF

Author : Sherwood G. Lingenfelter
Publisher : Baker Academic
Page : 192 pages
File Size : 49,5 Mb
Release : 1998-11
Category : Language Arts & Disciplines
ISBN : 9780801021787

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Transforming Culture by Sherwood G. Lingenfelter Pdf

Lingenfelter sets out a model for understanding the workings of a society and then applies this model to conflicts missionaries and nationals often face over economic and social issues. He makes the second edition more accessible than the first by clarifying concepts, adding case studies, and reducing the book's length. October '98 publication date.

The Challenge Culture

Nigel Travis
The Challenge Culture Book PDF

Author : Nigel Travis
Publisher : PublicAffairs
Page : 128 pages
File Size : 40,7 Mb
Release : 2018-09-18
Category : Business & Economics
ISBN : 9781541762152

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The Challenge Culture by Nigel Travis Pdf

The executive chairman and former CEO of Dunkin' Donuts and Baskin Robbins reflects on the unique, results-oriented discipline he's developed over decades of leadership, which provides a blueprint for any organization to achieve prosperity. We live in an era in which successful organizations can fail in a flash. But they can cope with change and thrive by creating a culture that supports positive pushback: questioning everything without disrespecting anyone. Nigel Travis has forty years of experience as a leader in large and successful organizations, as well as those facing existential crisis-such as Blockbuster as it dawdled in the face of the Netflix challenge. In his ten years as CEO and chairman of Dunkin' Brands, Travis fine-tuned his ideas about the challenge culture and perfected the practices required to build it. He argues that the best way for organizations to succeed in today's environment is to embrace challenge and encourage pushback. Everyone-from the new recruit to the senior leader-must be given the freedom to speak up and question the status quo, must learn how to talk in a civil way about difficult issues, and should be encouraged to debate strategies and tactics-although always in the spirit of shared purpose. How else will new ideas emerge? How else can organizations steadily improve? Through colorful storytelling, with many examples from his own career-including his leadership in turning around the fear-ridden culture of the London-based Leyton Orient Football Club, of which he is part owner-Travis shows how to establish a culture that welcomes challenge, achieves exceptional results, and ensures a prosperous future.

Radical Candor

Kim Malone Scott
Radical Candor Book PDF

Author : Kim Malone Scott
Publisher : Macmillan
Page : 375 pages
File Size : 45,9 Mb
Release : 2017-03-28
Category : Business & Economics
ISBN : 9781760553029

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Radical Candor by Kim Malone Scott Pdf

Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism, delivered to produce better results and help employees develop their skills and boundaries of success. Great bosses have a strong relationship with their employees, and Kim Scott Malone has identified three simple principles for building better relationships with your employees: make it personal, get stuff done, and understand why it matters. Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Drawing on years of first-hand experience, and distilled clearly to give actionable lessons to the reader, Radical Candor shows how to be successful while retaining your integrity and humanity. Radical Candor is the perfect handbook for those who are looking to find meaning in their job and create an environment where people both love their work, their colleagues and are motivated to strive to ever greater success.

Deep Culture

Joseph Shaules
Deep Culture Book PDF

Author : Joseph Shaules
Publisher : Multilingual Matters
Page : 275 pages
File Size : 51,5 Mb
Release : 2007-01-01
Category : Education
ISBN : 9781847690166

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Deep Culture by Joseph Shaules Pdf

This is a straightforward guide to understanding the hidden cultural challenges of adapting to life abroad. Combining intercultural theory with the lived experiences of sojourners, it reviews key concepts, introduces a cultural learning model, explains hidden barriers to intercultural sensitivity, and brings clarity to debates about globalization and cultural difference. This is an essential resource for sojourners and educators. It presents a clear model for understanding intercultural adaptation. It uses sojourners' experiences to illustrate intercultural learning.

Culture in Global Businesses

Bharat S. Thakkar
Culture in Global Businesses Book PDF

Author : Bharat S. Thakkar
Publisher : Springer Nature
Page : 280 pages
File Size : 43,5 Mb
Release : 2020-12-21
Category : Business & Economics
ISBN : 9783030602963

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Culture in Global Businesses by Bharat S. Thakkar Pdf

This book offers research geared toward understanding culture and its influence on the success of global businesses. Divided into two parts that look at the leveraging culture cultural diversity from an organizational as well as national perspective, the chapters investigate the effects of technology on culture, the role of leadership in corporate culture, and communicating and managing change across cultures. The book emphasizes that embracing cultural and subcultural differences alongside instilling organizational culture are the keys to successful modern business. With contributions from authors from academic as well as professional backgrounds, this book will serve as a valuable resource to researchers interested in cultural studies generally as well as those studying the importance of culture to managing modern organizations.

Globalized E-Learning Cultural Challenges

Edmundson, Andrea
Globalized E Learning Cultural Challenges Book PDF

Author : Edmundson, Andrea
Publisher : IGI Global
Page : 374 pages
File Size : 41,9 Mb
Release : 2006-07-31
Category : Education
ISBN : 9781599043036

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Globalized E-Learning Cultural Challenges by Edmundson, Andrea Pdf

"This book's purpose is to inform educators and instructional designers of issues and cultural misunderstandings that could hinder the effective transfer of knowledge when e-learning is exported to other cultures. Addressing these cultural challenges will enhance the effectiveness of e-learning, thereby supporting the societal benefits of increased access to education at a global level"--Provided by publisher.

The Challenges of Cultural Psychology

Gordana Jovanovi?,Lars Allolio-Näcke,Carl Ratner
The Challenges of Cultural Psychology Book PDF

Author : Gordana Jovanovi?,Lars Allolio-Näcke,Carl Ratner
Publisher : Routledge
Page : 438 pages
File Size : 44,7 Mb
Release : 2018-09-28
Category : Philosophy
ISBN : 9781317195931

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The Challenges of Cultural Psychology by Gordana Jovanovi?,Lars Allolio-Näcke,Carl Ratner Pdf

This book considers cultural psychology from historical, theoretical, and epistemological perspectives, building an understanding of cultural psychology as a human science and moving beyond the nature-culture dichotomy. The unique collection of chapters seeks to advance the field of cultural psychology by reviving its historical legacies and arguing for its social responsibility in future historical developments. It considers European legacies for cultural psychology as developed by leading figures such as Giambattista Vico, Wilhelm Wundt, Wilhelm Dilthey, and Ernst Cassirer in order to provide insights into a long tradition of thinking from a cultural psychology perspective. The book discusses historical pathways in the rise and repression of cultural psychology and its different historical forms, arguing for the necessity of decolonizing psychology, securing a place for culture in it, and developing an epistemology suited to humankind’s meaning-making processes in mutual shaping of psyche and culture. It provides an integrative and historical understanding of the subject and uses the diversity and heterogeneity within the field to offer critical reflections on its achievements. The thoroughly international group of contributors brings diverse analyses of self, body, emotions, culture, and society and considers the future of cultural psychology. The volume is a stimulating read for scholars and students of cultural and theoretical psychology and related areas including philosophy, anthropology, and history.

Faith Challenges Culture

Paul O'Callaghan
Faith Challenges Culture Book PDF

Author : Paul O'Callaghan
Publisher : Rowman & Littlefield
Page : 143 pages
File Size : 43,5 Mb
Release : 2021-10-25
Category : Religion
ISBN : 9781793640192

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Faith Challenges Culture by Paul O'Callaghan Pdf

The modern culture we live off and take for granted is an elevated, sophisticated one, containing a great variety of precious anthropological insights and strengths, with a surprising adaptability and openness to absorb, to clarify and to unite. However, in the present moment it comes across, in many cases, as a culture detached from the faith that gave life to it in the first place, and without which it may simply not survive. In fact it has become, of late, a fragile culture, a culture less and less capable of adapting and absorbing and uniting. This may be seen in the way many aspects of modern culture and public life have fallen into a pathology of rationalism, individualism, inequality, discord, ingratitude. This may be seen in our attempt to live in isolation from our fellow humans, unwilling to recognize the world we live in and the privileges we enjoy as God’s gifts. Faith Challenges Culture: A Reflection of the Dynamics of Modernity describes the process in two directions: how culture challenges faith to provide answers that have not been previously given, and how faith challenges culture not only by showing modern culture’s fragility and ambivalence, but also by posing new questions.

Engaging Leadership

D. Marlier,C. Parker,Mobilizing Teams International
Engaging Leadership Book PDF

Author : D. Marlier,C. Parker,Mobilizing Teams International
Publisher : Springer
Page : 260 pages
File Size : 47,9 Mb
Release : 2009-03-12
Category : Business & Economics
ISBN : 9780230233577

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Engaging Leadership by D. Marlier,C. Parker,Mobilizing Teams International Pdf

The first management book to describe with numerous original examples, how successful leaders combine 'the three agendas' of strategy, leadership and followers' engagement. It is down to earth, pragmatic and offers a solid toolbox for leaders who are about to engage into a major, large scale change.

Methodological Challenges in Nature-Culture and Environmental History Research

Jocelyn Thorpe,Stephanie Rutherford,L. Anders Sandberg
Methodological Challenges in Nature Culture and Environmental History Research Book PDF

Author : Jocelyn Thorpe,Stephanie Rutherford,L. Anders Sandberg
Publisher : Routledge
Page : 495 pages
File Size : 49,8 Mb
Release : 2016-11-10
Category : Business & Economics
ISBN : 9781317353560

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Methodological Challenges in Nature-Culture and Environmental History Research by Jocelyn Thorpe,Stephanie Rutherford,L. Anders Sandberg Pdf

This book examines the challenges and possibilities of conducting cultural environmental history research today. Disciplinary commitments certainly influence the questions scholars ask and the ways they seek out answers, but some methodological challenges go beyond the boundaries of any one discipline. The book examines: how to account for the fact that humans are not the only actors in history yet dominate archival records; how to attend to the non-visual senses when traditional sources offer only a two-dimensional, non-sensory version of the past; how to decolonize research in and beyond the archives; and how effectively to use sources and means of communication made available in the digital age. This book will be a valuable resource for those interested in environmental history and politics, sustainable development and historical geography.

Cultural Evolution

Tim Lewens
Cultural Evolution Book PDF

Author : Tim Lewens
Publisher : Oxford University Press, USA
Page : 216 pages
File Size : 51,6 Mb
Release : 2015
Category : Philosophy
ISBN : 9780199674183

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Cultural Evolution by Tim Lewens Pdf

This title exposes and evaluates a set of conceptual disputes concerning what we might mean by culture, and how we should go about accounting for it. Its particular focus is a set of evolutionary approaches to the genesis of the human capacity for culture, to subsequent cultural change, and to the ways in which genetic and cultural change interact, or 'co-evolve'. The book as a whole argues that there is little realistic hope that the social sciences might become unified around an evolutionary synthesis. Instead the defence of evolutionary approaches to culture must be more modest in scope

Cultural Diversity

Meryl Snider
Cultural Diversity Book PDF

Author : Meryl Snider
Publisher : Nova Science Publishers
Page : 0 pages
File Size : 47,6 Mb
Release : 2014
Category : Cultural competence
ISBN : 1611220637

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Cultural Diversity by Meryl Snider Pdf

To conceive the entrance of the individual to the culture, Bruner proposes the idea of an education susceptible to adapt a culture to the needs its members and to adapt its members and their manners to teach the needs the culture. According to him, "our actions are guided by values, standards which, far from being "natural", are cultural and "symbolic constructions" (Bruner, in 1999). He conceives the human development as a process of collaboration between child and adult, the adult being envisaged as mediator of the culture. This book discusses the international perspectives, as well as the impacts on the workplace and educational challenges of cultural diversity. Topics include naming and planning to overcome barriers to parent involvement in pre-service teachers' online discussions; factors influencing students' perceptions of training in cultural diversity competence; inclusion in higher education; how culturally diverse classrooms respond to instructional technologies; immigrants; moving toward a culture of diversity; culture diversity and identity; infotainment system features set adaptation to target cultures; and using teaching practices that motivate culturally and linguistically diverse (CALD) nursing students to learn and succeed in their studies.