The Challenge Culture

Author : Nigel Travis
Publisher : Hachette UK
Page : 270 pages
File Size : 53,5 Mb
Release : 2018-09-18
Category : Business & Economics
ISBN : 9781541762152

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The Challenge Culture by Nigel Travis Pdf

The executive chairman and former CEO of Dunkin' Donuts and Baskin Robbins reflects on the unique, results-oriented discipline he's developed over decades of leadership, which provides a blueprint for any organization to achieve prosperity. We live in an era in which successful organizations can fail in a flash. But they can cope with change and thrive by creating a culture that supports positive pushback: questioning everything without disrespecting anyone. Nigel Travis has forty years of experience as a leader in large and successful organizations, as well as those facing existential crisis-such as Blockbuster as it dawdled in the face of the Netflix challenge. In his ten years as CEO and chairman of Dunkin' Brands, Travis fine-tuned his ideas about the challenge culture and perfected the practices required to build it. He argues that the best way for organizations to succeed in today's environment is to embrace challenge and encourage pushback. Everyone-from the new recruit to the senior leader-must be given the freedom to speak up and question the status quo, must learn how to talk in a civil way about difficult issues, and should be encouraged to debate strategies and tactics-although always in the spirit of shared purpose. How else will new ideas emerge? How else can organizations steadily improve? Through colorful storytelling, with many examples from his own career-including his leadership in turning around the fear-ridden culture of the London-based Leyton Orient Football Club, of which he is part owner-Travis shows how to establish a culture that welcomes challenge, achieves exceptional results, and ensures a prosperous future.

Author : Henry Jenkins
Publisher : MIT Press
Page : 146 pages
File Size : 47,9 Mb
Release : 2009-06-05
Category : Technology & Engineering
ISBN : 9780262513623

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Confronting the Challenges of Participatory Culture by Henry Jenkins Pdf

Many teens today who use the Internet are actively involved in participatory cultures—joining online communities (Facebook, message boards, game clans), producing creative work in new forms (digital sampling, modding, fan videomaking, fan fiction), working in teams to complete tasks and develop new knowledge (as in Wikipedia), and shaping the flow of media (as in blogging or podcasting). A growing body of scholarship suggests potential benefits of these activities, including opportunities for peer-to-peer learning, development of skills useful in the modern workplace, and a more empowered conception of citizenship. Some argue that young people pick up these key skills and competencies on their own by interacting with popular culture; but the problems of unequal access, lack of media transparency, and the breakdown of traditional forms of socialization and professional training suggest a role for policy and pedagogical intervention. This report aims to shift the conversation about the "digital divide" from questions about access to technology to questions about access to opportunities for involvement in participatory culture and how to provide all young people with the chance to develop the cultural competencies and social skills needed. Fostering these skills, the authors argue, requires a systemic approach to media education; schools, afterschool programs, and parents all have distinctive roles to play. The John D. and Catherine T. MacArthur Foundation Reports on Digital Media and Learning

Author : Sherwood G. Lingenfelter
Publisher : Baker Academic
Page : 192 pages
File Size : 47,6 Mb
Release : 1998-11
Category : Language Arts & Disciplines
ISBN : 9780801021787

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Transforming Culture by Sherwood G. Lingenfelter Pdf

Lingenfelter sets out a model for understanding the workings of a society and then applies this model to conflicts missionaries and nationals often face over economic and social issues. He makes the second edition more accessible than the first by clarifying concepts, adding case studies, and reducing the book's length. October '98 publication date.

Author : Shep Hyken
Publisher : Sound Wisdom
Page : 217 pages
File Size : 46,6 Mb
Release : 2021-09-21
Category : Business & Economics
ISBN : 9781640953024

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I'll Be Back by Shep Hyken Pdf

How do you build a business that thrives during good times and bad? Is there a strategy that can set up your company up for success, no matter what curveballs the world may throw your way? There is: Turn customers into repeat customers, and turn repeat customers into loyal customers. Renowned customer service and experience expert Shep Hyken maintains that delivering an amazing customer service experience that keeps customers coming back for more is everyone’s job. Customer service is not a department. It’s not just for people on the front lines. It’s the responsibility of everyone in the organization, from the CEO or owner of a business to the most recently hired employee. It’s the result of a customer-focused philosophy that must be baked into the culture. And it is what separates you from your competition. In I’ll Be Back you will learn… How to design and create an experience that gets customers to return, again and again The one trackable trend that leaders must monitor every morning The difference between repeat customers and loyal customers How to build the I’ll Be Back culture How delivering an amazing customer experience is within the reach of every organization The two simple words that are the secret to every customer service program Why most “loyalty programs” fail to create customer loyalty How to personalize the customer experience Why setting up or expanding self-service and digital customer service choices are is a must, not an option Ten loyalty killers that can terminate your relationship with your customers And much more! This book includes the must-have tools, tactics and strategies you need to get your customers to say, “I’ll be back!”

Author : Bradford J. Hall
Publisher : Cengage Learning
Page : 0 pages
File Size : 43,9 Mb
Release : 2002
Category : Communication interculturelle
ISBN : 0155050966

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Among Cultures by Bradford J. Hall Pdf

Organized around basic questions related to intercultural interaction, this text explores how culture and communication are intimately related. The author discusses the roles of rituals and social dramas not typically found in other texts and provides an extensive and relevant discussion of differing worldviews. Making extensive use of narrative to help promote interest and learning, the text is geared to practical applications which students can incorporate into their own lives and interactions with others.

Author : Nigel Travis
Publisher : Unknown
Page : 270 pages
File Size : 54,7 Mb
Release : 2018
Category : BUSINESS & ECONOMICS
ISBN : 1541742184

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The Challenge Culture by Nigel Travis Pdf

The charismatic, accessible, and down-to-earth CEO of Dunkin' Brands (Dunkin' Donuts, Baskin-Robbins) shows how positive pushback--the discipline of "questioning everything without trashing anyone"--provides a unique, results-oriented way to lead an organization to prosperity.

Author : Diane Barthel-Bouchier
Publisher : Routledge
Page : 235 pages
File Size : 55,6 Mb
Release : 2016-06-16
Category : Social Science
ISBN : 9781315431031

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Cultural Heritage and the Challenge of Sustainability by Diane Barthel-Bouchier Pdf

For cultural and heritage institutions around the world, sustainability is the major challenge of the twenty-first century. In the first major work to analyze this critical issue, Barthel-Bouchier argues that programmatic commitments to sustainability arose both from direct environmental threats to tangible and intangible heritage, and from social and economic contradictions as heritage developed into a truly global organizational field. Drawing on extensive fieldwork and interviews over many years, as well as detailed coverage of primary documents and secondary literature, she examines key international organizations including UNESCO, ICOMOS, and the World Monuments Fund, and national trust organizations of Great Britain, the United States, and Australia, and many others. This wide-ranging study establishes a foundation for critical analysis and programmatic advances as heritage professionals encounter the growing challenge of sustainability.

Author : Eugene E. García
Publisher : Unknown
Page : 438 pages
File Size : 54,8 Mb
Release : 1999
Category : Education
ISBN : UTEXAS:059173007489865

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Student Cultural Diversity by Eugene E. García Pdf

As more and more teachers are asking themselves how to address such a diverse student body, the need for Garcia's text will continue to grow. The author is a leader in the field of cultural and linguistic diversity. The second edition is updated with the latest statistics, research and coverage of key topics.

Author : Jörg Schweinitz
Publisher : Columbia University Press
Page : 382 pages
File Size : 40,7 Mb
Release : 2011
Category : History
ISBN : 9780231151498

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Film and Stereotype by Jörg Schweinitz Pdf

Since the early days of film, critics and theorists have contested the value of formula, cliché, conventional imagery, and recurring narrative patterns of reduced complexity in cinema. Whether it's the high-noon showdown or the last-minute rescue, a lonely woman standing in the window or two lovers saying goodbye in the rain, many films rely on scenes of stereotype, and audiences have come to expect them. Outlining a comprehensive theory of film stereotype, a device as functionally important as it is problematic to a film's narrative, Jörg Schweinitz constructs a fascinating though overlooked critical history from the 1920s to today. Drawing on theories of stereotype in linguistics, literary analysis, art history, and psychology, Schweinitz identifies the major facets of film stereotype and articulates the positions of theorists in response to the challenges posed by stereotype. He reviews the writing of Susan Sontag, Roland Barthes, Theodor W. Adorno, Rudolf Arnheim, Robert Musil, Béla Balázs, Hugo Münsterberg, and Edgar Morin, and he revives the work of less-prominent writers, such as René Fülöp-Miller and Gilbert Cohen-Séat, tracing the evolution of the discourse into a postmodern celebration of the device. Through detailed readings of specific films, Schweinitz also maps the development of models for adapting and reflecting stereotype, from early irony (Alexander Granowski) and conscious rejection (Robert Rossellini) to critical deconstruction (Robert Altman in the 1970s) and celebratory transfiguration (Sergio Leone and the Coen brothers). Altogether a provocative spectacle, Schweinitz's history reveals the role of film stereotype in shaping processes of communication and recognition, as well as its function in growing media competence in audiences beyond cinema.

Author : Jocelyn Thorpe,Stephanie Rutherford,L. Anders Sandberg
Publisher : Routledge
Page : 495 pages
File Size : 41,9 Mb
Release : 2016-11-10
Category : Business & Economics
ISBN : 9781317353560

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Methodological Challenges in Nature-Culture and Environmental History Research by Jocelyn Thorpe,Stephanie Rutherford,L. Anders Sandberg Pdf

This book examines the challenges and possibilities of conducting cultural environmental history research today. Disciplinary commitments certainly influence the questions scholars ask and the ways they seek out answers, but some methodological challenges go beyond the boundaries of any one discipline. The book examines: how to account for the fact that humans are not the only actors in history yet dominate archival records; how to attend to the non-visual senses when traditional sources offer only a two-dimensional, non-sensory version of the past; how to decolonize research in and beyond the archives; and how effectively to use sources and means of communication made available in the digital age. This book will be a valuable resource for those interested in environmental history and politics, sustainable development and historical geography.

Author : Dave Bruno
Publisher : Harper Collins
Page : 226 pages
File Size : 50,5 Mb
Release : 2010-12-28
Category : Biography & Autobiography
ISBN : 9780062034908

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The 100 Thing Challenge by Dave Bruno Pdf

“Reading this will lead you to a better life.” —Dean Nelson, author of God Hides in Plain Sight In The 100 Thing Challenge Dave Bruno relates how he remade his life and regained his soul by getting rid of almost everything. But The 100 Thing Challenge is more than just the story of how one man started a movement to unhook himself from consumerism by winnowing his life’s possessions down to 100 things in one year. It’s also an inspiring, invigorating guide to how we all can begin to live simpler, more meaningful lives.

Author : Callihan Wesley
Publisher : Unknown
Page : 128 pages
File Size : 40,8 Mb
Release : 2014-12-15
Category : Electronic
ISBN : 0989702863

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The Aeneid Workbook - Old Western Culture by Callihan Wesley Pdf

Author : Anonim
Publisher : Unknown
Page : 254 pages
File Size : 54,8 Mb
Release : 1984
Category : Administrative law
ISBN : UOM:39015022729159

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Code of Federal Regulations by Anonim Pdf

Special edition of the Federal Register, containing a codification of documents of general applicability and future effect ... with ancillaries.

Author : Felix Mnthali
Publisher : Unknown
Page : 28 pages
File Size : 53,5 Mb
Release : 1999
Category : Africa
ISBN : IND:30000079195198

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The Challenge of Culture in the Twenty-first Century by Felix Mnthali Pdf

Author : Jürgen Hesselbach,Christoph Herrmann
Publisher : Springer Science & Business Media
Page : 359 pages
File Size : 52,9 Mb
Release : 2011-03-18
Category : Technology & Engineering
ISBN : 9783642196898

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Functional Thinking for Value Creation by Jürgen Hesselbach,Christoph Herrmann Pdf

After the IPS2 conferences in Cranfield and Linköping in 2009 and 2010 the 3rd CIRP International Conference on Industrial Product Service Systems (IPS2) 2011 takes place in Braunschweig, Germany. IPS2 itself is defined as “an integrated industrial product and service offering that delivers value in use”. The customers expect comprehensive solutions, which are adapted to their individual needs. IPS2 offers the possibility to stand out from competition and for long-term customer loyalty. Particularly in times of economic crisis it becomes apparent which producing companies understand to satisfy the needs and requirements of their customers. Especially in this relatively new domain IPS2 it will be important to keep track of the whole context and to seek cooperation with other research fields and disciplines. The 3rd CIRP International Conference on Industrial Product Service Systems (IPS2) 2011 serves as a platform for such collaborations and the discussion of new scientific ideas.