Getting To Resolution

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Getting to Resolution

Stewart Levine
Getting to Resolution Book PDF

Author : Stewart Levine
Publisher : Berrett-Koehler Publishers
Page : 317 pages
File Size : 55,6 Mb
Release : 2009-11-09
Category : Business & Economics
ISBN : 9781605095806

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Getting to Resolution by Stewart Levine Pdf

Our current models for ending conflict don’t really work. They waste incredible amounts of time, money, and energy and take an enormous emotional toll on participants. The parties remain embittered, relationships are destroyed, and often the conflict just reappears later in a different form. In this second edition of his classic book, Stewart Levine offers a revolutionary alternative approach that goes beyond compromise and capitulation to provide a satisfactory resolution for everyone involved. Marriages run amuck, neighbors at odds with one another, business deals gone sour, and the pain and anger caused by corporate downsizing are just a few of the conflicts he addresses. The new edition has been thoroughly revised with new examples, new tools, new material about building trust and virtual collaboration, as well as a more global outlook. Levine rejects the adversarial legal model: "If both sides are unhappy, you probably have a good settlement." Resolution, he shows, provides relief and completeness for both sides. No one goes away unhappy. Effective resolution stops anger and resentment cold, drastically cutting the emotional cost and allowing both sides to return to productive, satisfying, functional relationships. Getting to Resolution outlines the ten principles underlying this new approach—what Levine calls “resolutionary thinking. Levine provides a detailed seven-step process for using this new mindset to resolve conflicts in a way that fosters dignity and integrity, optimizes resources, and allows all concerns to be voiced, honored, and woven into the resolution. Levine's model has a thirty-five-year track record. It has been developed, implemented, tested, and proven in business, personal, and governmental contexts. Getting to Resolution will enable readers to shift from thinking about problems, fighting, and breakdowns to thinking about collaboration, engagement, learning, creativity, and the opportunity for creating enduring value.

The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration

Mary Scannell
The Big Book of Conflict Resolution Games Quick Effective Activities to Improve Communication Trust and Collaboration Book PDF

Author : Mary Scannell
Publisher : McGraw Hill Professional
Page : 240 pages
File Size : 46,7 Mb
Release : 2010-05-28
Category : Business & Economics
ISBN : 9780071743662

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The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration by Mary Scannell Pdf

Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

Getting to Resolution

Stewart Levine
Getting to Resolution Book PDF

Author : Stewart Levine
Publisher : ReadHowYouWant.com
Page : 358 pages
File Size : 55,7 Mb
Release : 2011-01-19
Category : Conflict management
ISBN : 9781458730152

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Getting to Resolution by Stewart Levine Pdf

Our current models for ending conflict don't really work. They waste incredible amounts of time, money, and energy and take an enormous emotional toll on participants. The parties remain embittered, relationships are destroyed, and often the conflict just reappears later in a different form. In this second edition of his classic book, Stewart Le...

Changing the Conversation

Dana Caspersen
Changing the Conversation Book PDF

Author : Dana Caspersen
Publisher : Penguin
Page : 271 pages
File Size : 44,9 Mb
Release : 2015-01-27
Category : Business & Economics
ISBN : 9780698410671

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Changing the Conversation by Dana Caspersen Pdf

The seventeen key principles for transforming conflict—in a beautiful package from the creator of The 48 Laws of Power From Joost Elffers, the packaging genius behind the huge New York Times bestsellers The 48 Laws of Power, The 33 Strategies of War, and The Art of Seduction, comes this invaluable manual that teaches seventeen fundamentals for turning any conflict into an opportunity for growth. Beautifully packaged in a graphic, two-color format, Changing the Conversation is written by conflict expert Dana Caspersen and is filled with real-life examples, spot-on advice, and easy-to-grasp exercises that demonstrate transformative ways to break out of destructive patterns, to create useful dialogue in difficult situations, and to find long-lasting solutions for conflicts. Sure to claim its place next to Getting to Yes, this guide will be a go-to resource for resolving conflicts.

The Conflict Resolution Toolbox

Gary T. Furlong
The Conflict Resolution Toolbox Book PDF

Author : Gary T. Furlong
Publisher : John Wiley & Sons
Page : 275 pages
File Size : 46,7 Mb
Release : 2010-03-18
Category : Business & Economics
ISBN : 9780470835173

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The Conflict Resolution Toolbox by Gary T. Furlong Pdf

In real-life conflict resolution situations, one size does not fit all. Just as a mechanic does not fix every car with the same tool, the conflict resolution practitioner cannot hope to resolve every dispute using the same technique. Practitioners need to be comfortable with a wide variety of tools to diagnose different problems, in vastly different circumstances, with different people, and resolve these conflicts effectively. The Conflict Resolution Toolbox gives you all the tools you need: eight different models for dealing with the many conflict situations you encounter in your practice. This book bridges the gap between theory and practice and goes beyond just one single model to present a complete toolbox - a range of models that can be used to analyze, diagnose, and resolve conflict in any situation. It shows mediators, negotiators, managers, and anyone needing to resolve conflict how to simply and effectively understand and assess the situations of conflict they face. And it goes a step further, offering specific, practical guidance on how to intervene to resolve the conflict successfully. Each model provides a different and potentially useful angle on the problem, and includes worksheets and a step-by-step process to guide the reader in applying the tools. Offers eight models to help you understand the root causes of any conflict. Explains each model's focus, what kind of situations it can be useful in and, most importantly, what interventions are likely to help. Provides you with clear direction on what specific actions to choose to resolve a particular type of conflict effectively. Features a detailed case study throughout the book, to which each model is applied. Additional examples and case studies unique to each chapter give the reader a further chance to see the models in action. Includes practical tools and worksheets that you can use in working with these models in your practice. The Conflict Resolution Toolbox equips any practitioner to resolve a wide range of conflicts. Mediators, negotiators, lawyers, managers and supervisors, insurance adjusters, social workers, human resource and labour relations specialists, and others will have all the tools they need for successful conflict resolution.

The Joy of Conflict Resolution

Gary Harper
The Joy of Conflict Resolution Book PDF

Author : Gary Harper
Publisher : New Society Publishers
Page : 209 pages
File Size : 51,5 Mb
Release : 2004-05-20
Category : Business & Economics
ISBN : 9781550923957

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The Joy of Conflict Resolution by Gary Harper Pdf

All you need to understand the dynamics of conflict -- and the joy of resolution The rapid rate of change in the workplace and among families often leads to conflict and confrontation which can undermine productivity and poison relationships. The Joy of Conflict Resolution helps readers understand conflict and why it arises through the lens of the "drama triangle" of victims, villains and heroes. In an accessible, engaging and light-hearted style that uses stories and humor to explore potentially emotionally charged situations, it provides proven and practical skills to move beyond confrontation to resolve conflicts collaboratively.

The Eight Essential Steps to Conflict Resolution

Dudley Weeks
The Eight Essential Steps to Conflict Resolution Book PDF

Author : Dudley Weeks
Publisher : TarcherPerigee
Page : 308 pages
File Size : 43,9 Mb
Release : 1994-01-04
Category : Family & Relationships
ISBN : 0874777518

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The Eight Essential Steps to Conflict Resolution by Dudley Weeks Pdf

Problems that "just won't go away" can be settled through methods developed by one of America's leading experts in conflict resolution. In clear language, Weeks shows readers how to turn conflict into lasting partnerships and ensure a fruitful outcome.

The Conflict Resolution Phrase Book

Barbara Mitchell,Cornelia Gamlem
The Conflict Resolution Phrase Book Book PDF

Author : Barbara Mitchell,Cornelia Gamlem
Publisher : Red Wheel/Weiser
Page : 196 pages
File Size : 44,8 Mb
Release : 2017-09-18
Category : Business & Economics
ISBN : 9781632659064

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The Conflict Resolution Phrase Book by Barbara Mitchell,Cornelia Gamlem Pdf

A reference to help business leaders and human resources managers dissolve office disputes and foster dialogue with employees. Ouch! Did I really say that? What was I thinking? It’s uncomfortable to go into a tenuous situation blind and fumbling for words. That’s why people run from conflict. Rather than avoid these situations, The Conflict Resolution Phrase Book can help you prepare for and embrace them. Sometimes you just need a prompt to say the right thing, and that’s what this book will do. Using it you’ll learn: Positive things to say when initiating or responding to difficult conversations and situations How to find and craft language to start a sensitive conversation The right words to positively influence the situation The more you practice, the better you’ll become. Having this book at your fingertips will give you the confidence that the words will come out right. The Conflict Resolution Phrase Book is a natural complement to the author’s previous book, The Essential Workplace Conflict Handbook. “Barbara and Cornelia take the fear out of managing conflict and difficult conversations.” —Adam Bowman, MA. PHR “A ready resource on how to talk differently to get different results when managing conflict. It is a must have for the manager or HR professional.” —Marsha Hughes-Rease, MSOD, PCC, CAPT/NC/USN/Ret., Quo Vadis Coaching and Consulting, LLC

The Handbook of Dispute Resolution

Michael L. Moffitt,Robert C. Bordone
The Handbook of Dispute Resolution Book PDF

Author : Michael L. Moffitt,Robert C. Bordone
Publisher : John Wiley & Sons
Page : 580 pages
File Size : 49,7 Mb
Release : 2012-06-28
Category : Law
ISBN : 9781118429839

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The Handbook of Dispute Resolution by Michael L. Moffitt,Robert C. Bordone Pdf

This volume is an essential, cutting-edge reference for all practitioners, students, and teachers in the field of dispute resolution. Each chapter was written specifically for this collection and has never before been published. The contributors--drawn from a wide range of academic disciplines--contains many of the most prominent names in dispute resolution today, including Frank E. A. Sander, Carrie Menkel-Meadow, Bruce Patton, Lawrence Susskind, Ethan Katsh, Deborah Kolb, and Max Bazerman. The Handbook of Dispute Resolution contains the most current thinking about dispute resolution. It synthesizes more than thirty years of research into cogent, practitioner-focused chapters that assume no previous background in the field. At the same time, the book offers path-breaking research and theory that will interest those who have been immersed in the study or practice of dispute resolution for years. The Handbook also offers insights on how to understand disputants. It explores how personality factors, emotions, concerns about identity, relationship dynamics, and perceptions contribute to the escalation of disputes. The volume also explains some of the lessons available from viewing disputes through the lens of gender and cultural differences.

Beyond Neutrality

Bernard S. Mayer
Beyond Neutrality Book PDF

Author : Bernard S. Mayer
Publisher : John Wiley & Sons
Page : 334 pages
File Size : 55,5 Mb
Release : 2004-04-26
Category : Business & Economics
ISBN : 9780787974060

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Beyond Neutrality by Bernard S. Mayer Pdf

In this thought-provoking, passionately written book, Bernard Mayer—an internationally acclaimed leader in the field—dares practitioners to ask the hard questions about alternative dispute resolution. What’s wrong with conflict resolution? Why aren’t more individuals and organizations using conflict resolution when they have a problem? Why doesn’t the public know more about it? What are the limits of conflict resolution? When does conflict resolution work and when does it not? Offering a committed practitioner’s critique of the profession of mediation, arbitration, and alternative dispute resolution, Beyond Neutrality focuses on the current crisis in the field of conflict resolution and offers a pragmatic response.

The 7 Principles of Conflict Resolution

Louisa Weinstein
The 7 Principles of Conflict Resolution Book PDF

Author : Louisa Weinstein
Publisher : Pearson UK
Page : 175 pages
File Size : 47,6 Mb
Release : 2018-08-02
Category : Business & Economics
ISBN : 9781292220949

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The 7 Principles of Conflict Resolution by Louisa Weinstein Pdf

7 Principles of Conflict Resolution is the go-to resource for conflict and dispute resolution, whether you’re new to the subject or an experienced practitioner. This books sets the out 7 principles to create and maintain successful, workable relationships through effective conflict resolution. It provides you with the tools to resolve or mediate difficult conversations and conflict situations whatever the situation or context and help other people do the same to transform professional and personal relationships permanently. Crucially, it allows you to achieve results without the need to go to court or litigation even when conflict has escalated or is entrenched. The 7 principles to effective conflict resolution will enable you to understand, discuss and resolve problematic situations whether as an individual or organisation: 1. Acknowledge the Conflict 2. Take Control: building resolution focussed conversations 3. Construct a Resolution with the Conflict Resolution Framework 4. Enable others’ Success 5. Build the Resolution Culture 6. Walk the Walk 7. Engage the safety net: When informal resolution doesn’t work 7 Principles of Conflict Resolution will guide you through the process from beginning to end, with a framework for conversations and tools, techniques and strategies that work. There are also templates, exercises and worksheets that you can use to support conversations. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.

Getting to Yes

Roger Fisher,William Ury,Bruce Patton
Getting to Yes Book PDF

Author : Roger Fisher,William Ury,Bruce Patton
Publisher : Houghton Mifflin Harcourt
Page : 242 pages
File Size : 55,6 Mb
Release : 1991
Category : Business & Economics
ISBN : 0395631246

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Getting to Yes by Roger Fisher,William Ury,Bruce Patton Pdf

Describes a method of negotiation that isolates problems, focuses on interests, creates new options, and uses objective criteria to help two parties reach an agreement.

Conflict Resolution Smarts

Matt Doeden
Conflict Resolution Smarts Book PDF

Author : Matt Doeden
Publisher : Twenty-First Century Books
Page : 64 pages
File Size : 44,5 Mb
Release : 2012-04-01
Category : Juvenile Nonfiction
ISBN : 9780761388609

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Conflict Resolution Smarts by Matt Doeden Pdf

Conflict-nobody likes it. And from the hallways of your school to the family dinner table, conflict can be hard to avoid. But conflict doesn't have to be all bad. If you handle a conflict well, you might even come up with a "win-win" solution, and everyone will walk away happy. Conflict management involves understanding the roots of conflict, opening the lines of communication, and coming up with a solution that everyone can live with. This book explores conflict from all angles. You'll discover- how the little seed of a misunderstanding can turn into a great big conflict.- conflict resolution strategies, including compromise, negotiation, mediation, and collaboration.- how to be a good communicator, and a great listener, to resolve conflicts-at school, at home, and even online. - basic conflict outcomes, including the magical "win-win." Supplemented with articles and information from USA TODAY, the Nation's No. 1 Newspaper, Conflict Resolution Smartsdelivers solid advice and firsthand stories of real teens managing many of the same conflicts you are. Ready to wise up to conflict management? Read on!

The Complete Guide to Conflict Resolution in the Workplace

Marick Francis Masters,Robert R. Albright
The Complete Guide to Conflict Resolution in the Workplace Book PDF

Author : Marick Francis Masters,Robert R. Albright
Publisher : Amacom Books
Page : 360 pages
File Size : 48,7 Mb
Release : 2002
Category : Business & Economics
ISBN : 0814406297

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The Complete Guide to Conflict Resolution in the Workplace by Marick Francis Masters,Robert R. Albright Pdf

People thrive on conflict in most areas of their lives - football games, political debates, legal disputes - yet steer clear from workplace conflicts. But conflict is actually a healthy way to challenge the existing order and essential to change in the workplace. The real problem is not conflict per se, but managing conflict. This authoritative manual explains step by step how to design a complete conflict resolution system and develop the skills to implement it. Packed with exercises, case studies, and checklists, the book also supplies: * an overview of workplace conflict * diagnostic tools for measuring it * techniques for resolving conflict, such as negotiation, labor/management partnerships, third-party dispute resolution, mediation, arbitration, more." "

Barriers to Conflict Resolution

Kenneth Joseph Arrow
Barriers to Conflict Resolution Book PDF

Author : Kenneth Joseph Arrow
Publisher : W. W. Norton & Company
Page : 376 pages
File Size : 44,5 Mb
Release : 1995
Category : Business & Economics
ISBN : 0393037371

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Barriers to Conflict Resolution by Kenneth Joseph Arrow Pdf

Why can't we all just get along? In family life, schools, law, the business world, and domestic and international affairs, it is all too common for disputes to fester unresolved even when the parties are committed to a negotiated settlement. In this book members and associates of the Stanford Center on Conflict and Negotiation address the complex issues that protract disputes and turn potential win-win negotiations into conflicts that leave everyone worse off. Drawing on such diverse but related disciplines as economics, cognitive psychology, statistics, and game and decision-making theory, the book considers the barriers to successful negotiation in such areas as civil litigation, family law, arms control, labor-management disputes, environmental treaty making, and politics. When does it pay for parties to a dispute to cooperate, and when to compete? How can third-party negotiators further resolutions and avoid the pitfalls that deepen the divisions between antagonists? Offering answers to these and related questions, this book is a comprehensive guide to the latest understanding of ways to resolve human conflict.