Handbook Of Community Management

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Handbook of Community Management

Author : Stan Garfield
Publisher : Walter de Gruyter GmbH & Co KG
Page : 237 pages
File Size : 55,8 Mb
Release : 2020-09-07
Category : Language Arts & Disciplines
ISBN : 9783110673739

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Handbook of Community Management by Stan Garfield Pdf

This book is an in-depth tutorial on how to make communities work to really improve business performance. It covers principles and proven practices that ensure community success and longevity, provides tips and techniques for leading communities and communities programs that the reader can apply immediately, looks at different types of communities and the technologies that support them, and illustrates communities in practice.

The Community Manager's Playbook

Author : Lauren Perkins
Publisher : Apress
Page : 304 pages
File Size : 47,5 Mb
Release : 2015-01-05
Category : Business & Economics
ISBN : 9781430249962

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The Community Manager's Playbook by Lauren Perkins Pdf

Savvy companies recognize the value of a strong community. Think of Nike and its community of runners, Nike+, and you’ll quickly understand that creating and fostering an online community around a product or brand is a powerful way to boost marketing efforts, gain valuable insight into consumers, increase revenue, improve consumer loyalty, and enhance customer service efforts. Companies now have the unprecedented opportunity to integrate their brand’s messaging into the everyday lives of their target audiences. But while supporting the growth of online communities should be at the top of every company’s priority list, all too often it falls by the wayside. That’s why brand strategy expert and digital marketer Lauren Perkins wrote The Community Manager’s Playbook (#CMplaybook on Twitter), a must-read guide for business and brand builders who need to strengthen their approach to online B2C community management and customer engagement. As Perkins explains, if companies want to create thriving online communities focused on their product or brand, they must do more than simply issue a few tweets a day, create (and then abandon) a Facebook page, and blog every once in a while. Instead, organizations of all sizes must treat community management as a central component of their overall marketing strategy. When they do, they will be rewarded handsomely with greater brand awareness, increased customer use and retention, lower acquisition costs, and a tribe of consumers who can’t wait to purchase their next product. Perkins not only teaches readers how to build an engaging community strategy from the ground up, but she also provides them with the tactical community management activities they need to acquire and retain customers, create compelling content, and track their results along the way. Distinctive in its comprehensive, step-by-step approach to creating online communities that are fully consistent with a company’s existing brand voice, The Community Manager’s Playbook: Explains how excellent community management provides a competitive advantage with a large impact on sales Provides an in-depth overview of brand and business alignment Teaches readers how to identify their community's online target audience and influence their needs and wants Details the appropriate online channels through which content should be distributed Champions the use of an agile approach through repeated testing to maximize the return on every company investment Discusses the many diverse metrics that can be used to measure community scope Today, there is no brand strategy without a community strategy. Companies that are not developing communities are losing control of their brands and missing opportunities to optimize their marketing investments. With The Community Manager’s Playbook as their guide, however, marketing professionals and the companies and brands they represent will be equipped with the tools they need to manage their online marketing efforts, engage their core customers at every level, leverage community insights into the product development cycle, and ensure that their messaging is heard across all corners of the digital landscape.

The Complete Social Media Community Manager's Guide

Author : Marty Weintraub,Lauren Litwinka
Publisher : John Wiley & Sons
Page : 338 pages
File Size : 53,9 Mb
Release : 2013-01-04
Category : Business & Economics
ISBN : 9781118605424

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The Complete Social Media Community Manager's Guide by Marty Weintraub,Lauren Litwinka Pdf

A unique approach to today's hottest new job in social media Today's social community managers use social media platforms and act as brand evangelists and community advocates. From creating viral content to crisis communication to leveraging community content, social managers manage online social communities and deal with what comes. Luckily, The Complete Social Media Community Manager's Guide: Essential Tools and Tactics for Business Success is the perfect resource for how to do this increasingly high-profile and crucial job. The book features proven tactics and techniques for effective management and includes more than 40 field-tested tools and templates. If you're a social community manager, learn how to grow a community and achieve the results you need. Topics include a detailed guide to today's social media platforms, how to organize and successfully share content, using metrics and reporting, and more. Helps social media community managers develop, cultivate, and convert their social media communities Does a deep dive into today's crucial social media platforms Provides a complete toolkit of over 40 field-tested tools and templates on everything from how to craft a plan to developing an editorial calendar, tracking results, and more Explains how you can organize and successfully share content among your target community and how to leverage that content to further amplify your message The Complete Social Media Community Manager's Guide: Essential Tools and Tactics for Business Success is a must-have resource for one of the hottest new careers in today's social world.

Online Community Management For Dummies

Author : Deborah Ng
Publisher : John Wiley & Sons
Page : 338 pages
File Size : 40,7 Mb
Release : 2011-12-15
Category : Computers
ISBN : 9781118182789

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Online Community Management For Dummies by Deborah Ng Pdf

Learn to manage, grow, and communicate with your online community Online community management is a growing profession and companies are investing in online communities in order to gain consumer insights into products and to test new products. An effective and dedicated community manager is essential to engage and manage a successful online consumer community. This straightforward-but-fun guide shows you how to effectively manage, grow, and communicate with your online community. Clear coverage shares tips for dealing with customers and fans through Twitter, Facebook, forums, and blogs. A practical approach shows you how to ensure that visitors to your site are satisfied, kept happy, and return. You'll explore the various types of online communities and benefit from learning an assortment of tips and tools that will help you stand out above the competition, attract more visitors and gain the attention of potential advertisers and investors. Aims at providing community managers the information they need to get a handle on their online communities and make them successful Addresses the role of the community manager, the core community management tasks, and how to create an online community Highlights ways to build relationships within your community, evaluate return on investment, and handle and respond to criticism Offers advice for establishing policies and transparency and encouraging community interaction Online Community Management For Dummies is the ideal introductory guide for making sure that visitors to your site have a good experience and return for more.

The Routledge Handbook of Community Based Tourism Management

Author : Sandeep Kumar Walia
Publisher : Routledge
Page : 530 pages
File Size : 51,5 Mb
Release : 2020-12-20
Category : Business & Economics
ISBN : 9781000222029

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The Routledge Handbook of Community Based Tourism Management by Sandeep Kumar Walia Pdf

This Handbook offers an up-to-date and comprehensive overview of core themes and concepts in community-based tourism management. Providing interdisciplinary insights from leading international scholars, this is the first book to critically examine the current status of community-based tourism. Organised into five parts, the Handbook provides cutting-edge perspectives on issues such as Indigenous communities, tourism and the environment, sustainability, and the impact of digital communities. Part 1 introduces core concepts and methodologies, and distinguishes community products from other tourism and hospitality goods. Part 2 explores communities’ attitudes towards tourism development and their engagement with and ownership of the process. It also delves into the role of community- based tourism, under the influence of governmental policies, in the economic and social development of a region. In Part 3 various management, marketing, and branding initiatives are identified as a means of expanding the tourism business. Part 4 examines the negative impacts of mass tourism and its threats to culture, tradition, identity, the built environment, and natural heritage. In the final and fifth part, future challenges and opportunities for community-based tourism initiatives are considered, and research-based sustainable solutions are proposed. Overall, the book considers engaging local populations in tourism development as a way of building stronger and more resilient communities. This Handbook fills a void in the current research and thus will appeal to scholars, students, and practitioners interested in tourism management, tourism geography, business studies, development policy and practice, regional development, conservation, and sustainability.

Community Building on the Web

Author : Amy Jo Kim
Publisher : Peachpit Press
Page : 380 pages
File Size : 46,7 Mb
Release : 2006-07-19
Category : Computers
ISBN : 013270515X

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Community Building on the Web by Amy Jo Kim Pdf

What's the point of creating a great Web site if no one goes there-or worse, if people come but never return? How do some sites, such as America Online, EBay, and GeoCities, develop into Internet communities with loyal followings and regular repeat traffic? How can Web page designers and developers create sites that are vibrant and rewarding? Amy Jo Kim, author of Community Building on the Web and consultant to some of the most successful Internet communities, is an expert at teaching how to design sites that succeed by making new visitors feel welcome, rewarding member participation, and building a sense of their own history. She discusses important design strategies, interviews influential Web community-builders, and provides the reader with templates and questionnaires to use in building their own communities.

The Art of Community

Author : Jono Bacon
Publisher : "O'Reilly Media, Inc."
Page : 396 pages
File Size : 54,5 Mb
Release : 2009-08-17
Category : Computers
ISBN : 9781449379315

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The Art of Community by Jono Bacon Pdf

Online communities offer a wide range of opportunities today, whether you're supporting a cause, marketing a product or service, or developing open source software. The Art of Community will help you develop the broad range of talents you need to recruit members to your community, motivate and manage them, and help them become active participants. Author Jono Bacon offers a collection of experiences and observations from his decade-long involvement in building and managing communities, including his current position as manager for Ubuntu, arguably the largest community in open source software. You'll discover how a vibrant community can provide you with a reliable support network, a valuable source of new ideas, and a powerful marketing force. The Art of Community will help you: Develop a strategy, with specific objectives and goals, for building your community Build simple, non-bureaucratic processes to help your community perform tasks, work together, and share successes Provide tools and infrastructure that let contributors work quickly Create buzz around your community to get more people involved Track the community's work so it can be optimized and simplified Explore a capable, representative governance strategy for your community Identify and manage conflict, including dealing with divisive personalities

Farm and Rural Community Management in Less Favored Areas

Author : Nobuyoshi Yasunaga,Norikazu Inoue
Publisher : Springer Nature
Page : 238 pages
File Size : 46,6 Mb
Release : 2020-09-15
Category : Business & Economics
ISBN : 9789811573521

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Farm and Rural Community Management in Less Favored Areas by Nobuyoshi Yasunaga,Norikazu Inoue Pdf

This is the first book to focus on farm and rural community management in less favored areas of Japan. It provides an economic framework for, and empirical findings on, rural community management in terms of the distribution of rural resources, efficiency of farmland conservation, community development through agribusinesses, and utilization of human resources for the sustainability of rural society. The topics addressed include organic farming, the added value of locally processed foods, broad-based community agreement under a direct payment policy, forms of community vitalization, new farmers, farm diversification, redistribution of local resources among farmers by establishing farm organizations, community business, community hubs formed by multiple communities, and stakeholders who have migrated from urban to rural areas.The book is divided into four parts. Part I examines the relationship between regional agriculture and the conservation of farmland, including in hilly and mountainous areas. Part II deals with the improvement of farm resource management, particularly the redistribution of agricultural resources within multiple communities. In turn, Part III focuses on agribusinesses, especially the production of locally processed foods and community business. Lastly, Part IV addresses the sustainability of rural society, and discusses rural community development through community hubs, community-based rural tourism, and immigrated stakeholders. In each part, the peculiarities and commonalities of rural communities are explored by comparing the results of these studies with domestic and international studies.This book is highly recommended to readers who are concerned with the development of agriculture and community, resource conservation in less favored areas, and the theoretical and empirical aspects of agricultural and resource economics, as well as to those who wish to better understand rural communities in Japan.

The Effective Manager

Author : Mark Horstman
Publisher : John Wiley & Sons
Page : 217 pages
File Size : 48,7 Mb
Release : 2016-07-05
Category : Business & Economics
ISBN : 9781119244608

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The Effective Manager by Mark Horstman Pdf

The how-to guide for exceptional management from the bottom up The Effective Manager is a hands-on practical guide to great management at every level. Written by the man behind Manager Tools, the world's number-one business podcast, this book distills the author's 25 years of management training expertise into clear, actionable steps to start taking today. First, you'll identify what "effective management" actually looks like: can you get the job done at a high level? Do you attract and retain top talent without burning them out? Then you'll dig into the four critical behaviors that make a manager great, and learn how to adjust your own behavior to be the leader your team needs. You'll learn the four major tools that should be a part of every manager's repertoire, how to use them, and even how to introduce them to the team in a productive, non-disruptive way. Most management books are written for CEOs and geared toward improving corporate management, but this book is expressly aimed at managers of any level—with a behavioral framework designed to be tailored to your team's specific needs. Understand your team's strengths, weaknesses, and goals in a meaningful way Stop limiting feedback to when something goes wrong Motivate your people to continuous improvement Spread the work around and let people stretch their skills Effective managers are good at the job and "good at people." The key is combining those skills to foster your team's development, get better and better results, and maintain a culture of positive productivity. The Effective Manager shows you how to turn good into great with clear, actionable, expert guidance.

The Handbook of Community Practice

Author : Marie Weil,Michael Reisch
Publisher : SAGE
Page : 730 pages
File Size : 51,5 Mb
Release : 2005
Category : Business & Economics
ISBN : 076192177X

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The Handbook of Community Practice by Marie Weil,Michael Reisch Pdf

Encompassing community development, organizing, planning, and social change, as well as globalisation, this book is grounded in participatory and empowerment practice. The 36 chapters assess practice, theory and research methods.

Fishery Co-Management

Author : Robert S. Pomeroy,Rebecca Rivera-Guieb
Publisher : CABI
Page : 283 pages
File Size : 53,6 Mb
Release : 2005
Category : Technology & Engineering
ISBN : 9780851990903

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Fishery Co-Management by Robert S. Pomeroy,Rebecca Rivera-Guieb Pdf

During the last decade, there has been a shift in the governance and management of fisheries to a broaderapproach that recognizes the participation of fishers, local stewardship, and shared decision-making.Through this process, fishers are empowered to become active members of the management team,balancing rights and responsibilities, and working in partnership with government. This approach iscalled co-management.This handbook describes the process of community-based co-management from its beginning, throughimplementation, to turnover to the community. It provides ideas, methods, techniques, activities, checklists,examples, questions and indicators for the planning and implementing of a process of community-basedco-management. It focuses on small-scale fisheries (freshwater, floodplain, estuarine, or marine) indeveloping countries, but is also relevant to small-scale fisheries in developed countries and to themanagement of other coastal resources (such as coral reefs, mangroves, sea grass, and wetlands). Thishandbook will be of significant interest to resource managers, practitioners, academics and students ofsmall-scale fisheries.

Practitioner's Guide to Program Management

Author : Irene Didinsky
Publisher : Project Management Institute
Page : 235 pages
File Size : 41,7 Mb
Release : 2017-06-02
Category : Business & Economics
ISBN : 9781628253696

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Practitioner's Guide to Program Management by Irene Didinsky Pdf

Programs serve as a crucial link between strategy and the execution of business results and organizations implement them to achieve strategic goals. Although the practice of program management has evolved in lockstep with the project management profession, the root causes of program failure remain. In this step-by-step guide, Irene Didinsky offers a standardized approach to program management, closing the knowledge gaps and variations that currently exist across organizations and industries. For the first time, Practitioner's Guide to Program Management walks the reader through all the key components of effective program management. Using a case study example of an actual process improvement program, Didinsky discusses the qualities of excellence in program leadership, the importance of organizational strategy alignment throughout the program life cycle, how a program realizes benefits, and how to manage conflicting priorities of stakeholders. This comprehensive resource also includes an historical overview of the professionalization of the field, outlines the logistics of forming a program management community of practice, and concludes with a glossary of terms. With this desktop manual in their hands, practitioners can expect to thrive and guarantee the success of their programs.

18 Rules of Community Engagement

Author : Angela Connor
Publisher : Happy About
Page : 102 pages
File Size : 45,7 Mb
Release : 2009
Category : Business & Economics
ISBN : 9781600051432

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18 Rules of Community Engagement by Angela Connor Pdf

Connor shares how she helped her online community surpass 11,000 members in 18 short months in this definitive guide for those seeking to facilitate and grow online communities and develop social media strategies for themselves or their organizations.

Routledge Handbook of Community Forestry

Author : Janette Bulkan,John Palmer,Anne M. Larson,Mary Hobley
Publisher : Routledge
Page : 509 pages
File Size : 46,5 Mb
Release : 2022-06-30
Category : Nature
ISBN : 9781000594669

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Routledge Handbook of Community Forestry by Janette Bulkan,John Palmer,Anne M. Larson,Mary Hobley Pdf

This handbook provides a comprehensive overview and cutting-edge assessment of community forestry. Containing contributions from academics, practitioners, and professionals, the Routledge Handbook of Community Forestry presents a truly global overview with case studies drawn from across Africa, Asia, Europe, and the Americas. The Handbook begins with an overview of the chapters and a discussion of the concept of community forestry and the key issues. Topics as wide-ranging as Indigenous forestry, conservation and ecosystem management, relationships with industrial forestry, trade and supply systems, land tenure and land grabbing, and climate change are addressed. The Handbook also focuses on governance, looking at the range of approaches employed, including multi-level governance and rights-based approaches, and the principal actors involved from local communities and Indigenous Peoples to governments and national and international non-governmental organisations. The Handbook reveals the importance of the historical context to community forestry and the effects of power and politics. Importantly, the Handbook not only focuses on successful examples of community forestry, but also addresses failures in order to highlight the key challenges we are still facing and potential solutions. The Routledge Handbook of Community Forestry is essential reading for academics, professionals, and practitioners interested in forestry, natural resource management, conservation, and sustainable development.

Community Management

Author : Kaz Mackay,Victorian Council of Social Service,Karen McKay,Angela Savage
Publisher : Unknown
Page : 108 pages
File Size : 43,6 Mb
Release : 2007
Category : Community organization
ISBN : 1876045620

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Community Management by Kaz Mackay,Victorian Council of Social Service,Karen McKay,Angela Savage Pdf

An essential reference for management groups of Victorian community organisations. Good management is at the heart of safe and happy workplace. This plain language manual is an invaluable introduction and reference for management group members about the roles and responsibilities of management and the keys to running an effective and efficient organisation. Fully revised and updated from the popular 1991 publication, this new edition is tailor-made for Victorian community organisations, in particular smaller organisations and groups with limited resources, funding and staffing levels. The book includes: an explanation of the differences between governance and management; outlines of the roles and responsibilities of management; detailed information on specific areas of responsibility; handy tips and reminders for improving management practice; samples of widely-used forms, agreements and policies. COMMUNITY MANAGEMENT is one of a suite of manuals that the Victorian Council of Social Service (VCOSS) is producing. Also now available as the perfect companion volume is Policies and Procedures.