Hospitality Tourism And Lifestyle Concepts

Author : Eric Laws,Maree Thyne
Publisher : Routledge
Page : 256 pages
File Size : 47,8 Mb
Release : 2012-11-12
Category : Business & Economics
ISBN : 9781136434235

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Hospitality, Tourism, and Lifestyle Concepts by Eric Laws,Maree Thyne Pdf

Explore how lifestyle concepts are linked to marketing the hospitality and tourism industry Hospitality, Tourism, and Lifestyle Concepts: Implications for Quality Management and Customer Satisfaction is a comprehensive benchmark review of how lifestyle concepts can be applied to the hospitality and tourism industry. Noted authorities present multifaceted viewpoints examining a range of topics, such as matching the lifestyles of tourism providers and guests, lifestyle segmentation studies, and methodological issues in lifestyle segmentation research. You’ll learn how the consideration of lifestyle concepts can improve the effectiveness of marketing in addition to providing quality management and improved customer satisfaction in the hospitality and tourism industry. This book provides an in-depth exploration of the implications of lifestyle concepts in the marketing of the hospitality and tourism industry. Each chapter of Hospitality, Tourism, and Lifestyle Concepts: Implications for Quality Management and Customer Satisfaction examines essential issues, including quality management and customer satisfaction, improving customer experience through host-guest lifestyle matching, ways to segment customers by lifestyle, and the benefits and burdens of the gay tourism market. The book confronts widely held beliefs about the industry, confirming or adjusting those views through solid data. Research is clearly presented, always with an eye toward strengthening this fragile industry. Hospitality, Tourism, and Lifestyle Concepts: Implications for Quality Management and Customer Satisfaction discusses: the potential use of lifestyle segmentation to achieve psychographic matching between hosts and guests the significance of the lifestyle concept for the management of service quality and customer satisfaction research into gay tourism marketing, with a discussion about recent evidence suggesting that the distinct purchasing patterns of gays are exaggerated lifestyle market segments and the relation to satisfaction with a nature-based tourism experience a lifestyle segmentation analysis of the backpacker market in Scotland three different approaches to lifestyle segmentation in improving the quality of tourism and leisure marketing decisions improved understanding of tourists’ needs through cross-classification Hospitality, Tourism, and Lifestyle Concepts: Implications for Quality Management and Customer Satisfaction is an essential review of the lifestyle marketing concept that will prove invaluable for hospitality and tourism professionals, instructors, and industry members.

Author : Connie Mok,Beverley Sparks,Jay Kadampully
Publisher : Routledge
Page : 358 pages
File Size : 50,8 Mb
Release : 2013-01-11
Category : Business & Economics
ISBN : 9781136386565

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Service Quality Management in Hospitality, Tourism, and Leisure by Connie Mok,Beverley Sparks,Jay Kadampully Pdf

Does your staff deliver the highest quality service possible? Customers today expect a very high overall level of service in hospitality, tourism, and leisure. Competition in these fields will thus be driven by strategies focusing on quality of service to add value, as opposed to product or price differentiation. Service Quality Management in Hospitality, Tourism, and Leisure highlights concepts and strategies that will improve the delivery of hospitality services, and provides clear and simple explanations of theoretical concepts as well as their practical applications! Practitioners and educators alike will find this book to be invaluable in their businesses and in preparing students for the business world. This essential book provides you with clear, comprehensive explanations of theoretical concepts and methods that will give you the competitive edge in this fast-changing field. Topics covered include: services management marketing operations management human resources management service quality management Service Quality Management in Hospitality, Tourism, and Leisure brings together an array of pertinent materials that will measure and enhance customer satisfaction and help you provide superior hospitality services, and groups them in easy-to-use clusters for quick reference.

Author : Linda L. Lowry
Publisher : SAGE Publications
Page : 2878 pages
File Size : 52,8 Mb
Release : 2016-09-01
Category : Business & Economics
ISBN : 9781483368962

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The SAGE International Encyclopedia of Travel and Tourism by Linda L. Lowry Pdf

Taking a global and multidisciplinary approach, The SAGE International Encyclopedia of Travel and Tourism brings together a team of international scholars to examine the travel and tourism industry, which is expected to grow at an annual rate of four percent for the next decade. In more than 500 entries spanning four comprehensive volumes, the Encyclopedia examines the business of tourism around the world paying particular attention to the social, economic, environmental, and policy issues at play. The book examines global, regional, national, and local issues including transportation, infrastructure, the environment, and business promotion. By looking at travel trends and countries large and small, the Encyclopedia analyses a wide variety of challenges and opportunities facing the industry. In taking a comprehensive and global approach, the Encyclopedia approaches the field of travel and tourism through the numerous disciplines it reaches, including the traditional tourism administration curriculum within schools of business and management, economics, public policy, as well as social science disciplines such as the anthropology and sociology. Key features include: More than 500 entries authored and signed by key academics in the field Entries on individual countries that details the health of the tourism industry, policy and planning approaches, promotion efforts, and primary tourism draws. Additional entries look at major cities and popular destinations Coverage of travel trends such as culinary tourism, wine tourism, agritourism, ecotourism, geotourism, slow tourism, heritage and cultural-based tourism, sustainable tourism, and recreation-based tourism Cross-references and further readings A Reader’s Guide grouping articles by disciplinary areas and broad themes

Author : Roy C Wood
Publisher : SAGE
Page : 204 pages
File Size : 55,7 Mb
Release : 2013-02-01
Category : Business & Economics
ISBN : 9781446290729

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Key Concepts in Hospitality Management by Roy C Wood Pdf

"Accessibly written and thoughtfully edited, making it essential reading for those studying hospitality and embarking on a career in the industry." - Peter Lugosi, Oxford School of Hospitality Management "This text is a fascinating read... Roy Wood has spent 25 years teaching, researching and writing on the hospitality industry - much of that learning is here in this book." - Erwin Losekoot, Auckland University of Technology "All different aspects of the hospitality industry are elaborated on... All in all a wonderful course book for for our students!" - Claudia Rothwangl, ITM College This book covers the major concepts students are likely to encounter throughout their study within the hospitality management, giving a comprehensive and up-to-date overview as well as providing engaging everyday examples from around the world. A leading figure in the field, Roy Wood has successfully gathered international contributors with direct experience of hospitality management and the hospitality industry as a whole, ensuring the academic, geographical and practical integrity of the book. Key Concepts in Hospitality Management is written for undergraduate students and those studying short postgraduate or executive education courses in hospitality management, events management, tourism management and leisure management.

Author : Jay Kandampully,Connie Mok,Beverley Sparks
Publisher : Routledge
Page : 339 pages
File Size : 42,9 Mb
Release : 2001-01-01
Category : BUSINESS & ECONOMICS
ISBN : 0789011417

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Service Quality Management in Hospitality, Tourism, and Leisure by Jay Kandampully,Connie Mok,Beverley Sparks Pdf

Does your staff deliver the highest quality service possible? Customers today expect a very high overall level of service in hospitality, tourism, and leisure. Competition in these fields will thus be driven by strategies focusing on quality of service to add value, as opposed to product or price differentiation. Service Quality Management in Hospitality, Tourism, and Leisure highlights concepts and strategies that will improve the delivery of hospitality services, and provides clear and simple explanations of theoretical concepts as well as their practical applications! Practitioners and educators alike will find this book to be invaluable in their businesses and in preparing students for the business world. This essential book provides you with clear, comprehensive explanations of theoretical concepts and methods that will give you the competitive edge in this fast-changing field. Topics covered include: services management marketing operations management human resources management service quality management Service Quality Management in Hospitality, Tourism, and Leisure brings together an array of pertinent materials that will measure and enhance customer satisfaction and help you provide superior hospitality services, and groups them in easy-to-use clusters for quick reference.

Author : Sungsoo Pyo,Ricarda B Bouncken
Publisher : CRC Press
Page : 156 pages
File Size : 43,9 Mb
Release : 2003-09-24
Category : Computers
ISBN : 0789021471

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Knowledge Management in Hospitality and Tourism by Sungsoo Pyo,Ricarda B Bouncken Pdf

When knowledge is properly managed, it's in the hands of those who need it BEFORE they need it. This greatly improves the speed of business operations by eliminating time-consuming information searching! This book will show you how to make any hospitality or tourism related business more efficient and competitive by using knowledge management concepts and techniques. It provides an essential introduction to the concept of knowledge management plus fascinating case studies, strategic advice, and structural recommendations for its implementation. You'll learn to use knowledge management to avoid the duplication of research, reducing the cost of product research and development and increasing the effectiveness of your overall operation. Helpful charts and figures make the information easy to access and understand. From the editors: “Although tourism and hospitality, with their geographically dispersed units, can profit from enhanced knowledge management, only a small number of firms have implemented knowledge management techniques. A recent study shows that although managers in many hotels consider knowledge management and information transfer to be 'relevant concepts,' they report being confronted with too many—and unclear—knowledge management strategies, activities, and implementation techniques. As a result, they are not sufficiently familiar with knowledge management and reject implementing it. This book will increase understanding of these concepts and help to speed the implementation of knowledge management in the hospitality and tourism industries.” This book will show you how to make any hospitality or tourism related business more competitive by using knowledge management concepts and techniques. It provides an essential introduction to the concept of knowledge management, with fascinating case studies as well strategic advice and structural recommendations for its implementation. In addition, you'll find: analyses of various aspects of knowledge management in hotels an examination of an Internet-based knowledge management system and its sources, repositories, taxonomy, services, applications, and user interfaces the advent of the “knowledge café” and what it means to the travel and tourism industries the knowledge supply chain matrix, which combines strategic and operative aspects of knowledge management—with a practical example drawn from the airline industry new developments in software applications for cross-border destination management, with an example drawn from the new “AlpNet” project that demonstrates the importance of cooperation and of member-specific requirements insightful thoughts about mental models as they relate to tourism—what they are and how understanding them can lead to lower degrees of mistrust and more efficient operation of tourism-based businesses essential information about database marketing, data mining, and knowledge discovery, with introductions to decision tree classifiers, regression analysis, induction programming logic, and probabilistic rules

Author : Mimi Li,Xiaoting Huang,Han Shen
Publisher : Routledge
Page : 144 pages
File Size : 54,9 Mb
Release : 2021-12-15
Category : Business & Economics
ISBN : 9781000511260

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Travel and Lifestyle by Mimi Li,Xiaoting Huang,Han Shen Pdf

This engaging book presents nine empirical chapters that explore topics such as lifestyle entrepreneurship, lifestyle mobility, luxury experiences, and tourism-related well-being. Unlike most research focusing on Western contexts, several of the studies involve Asian regions (particularly China, including Hong Kong and Taiwan) and capture the growing popularity of Asian perspectives. This edited volume, authored by researchers across China, New Zealand, the US, the UK, and Portugal, provides researchers and practitioners in tourism and hospitality, along with readers interested in the general "travel and lifestyle" domain, timely and relevant knowledge. The editors hope that these carefully chosen chapters will inspire future studies and will give its readers a fresh insight in lifestyle’s role in tourism. The chapters in this book were originally published as a special issue of the Journal of Travel & Tourism Marketing.

Author : Tara Duncan,Scott A. Cohen,Maria Thulemark
Publisher : Routledge
Page : 297 pages
File Size : 47,9 Mb
Release : 2016-05-06
Category : Social Science
ISBN : 9781317105121

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Lifestyle Mobilities by Tara Duncan,Scott A. Cohen,Maria Thulemark Pdf

Being mobile in today's world is influenced by many aspects including transnational ties, increased ease of access to transport, growing accessibility to technology, knowledge and information and changing socio-cultural outlooks and values. These factors can all engender a (re)formation of our everyday life and moving - as and for lifestyle - has, in many ways, become both easier and much more complex. This book highlights the crossroads between concepts of lifestyle and the growing body of work on 'mobilities'. The study of lifestyle offers a lens through which to study the kinds of moorings, dwellings, repetitions and routines around which mobilities become socially, culturally and politically meaningful. Bringing together scholars from geography, sociology, tourism, history and beyond, the authors illustrate the breadth and richness of mobilities research through the concept of lifestyle. Organised into four sections, the book begins by dealing with aspects of bodily performance through lifestyle mobility. Section two then looks at how we can use mobile methods within social research, whilst section three explores issues surrounding ideas of mobility, immobility and belonging. Finally, section four draws together a number of chapters that focus on the complexities of identity within mobility. Often drawing on ethnographic research, contributors all share one common feature: they are at the forefront of research into lifestyle mobilities.

Author : Alison J. Morrison
Publisher : Unknown
Page : 250 pages
File Size : 41,8 Mb
Release : 2006
Category : Entrepreneurship
ISBN : OCLC:646849042

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Entrepreneurship in the Hospitality, Tourism and Leisure Industries by Alison J. Morrison Pdf

Author : Cathy A. Enz
Publisher : John Wiley & Sons Incorporated
Page : 592 pages
File Size : 42,5 Mb
Release : 2009
Category : Business & Economics
ISBN : 9780470399286

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Hospitality Strategic Management by Cathy A. Enz Pdf

Updated to include the current models, theories, and hospitality practices, Hospitality Strategic Management: Concept and Cases, Second Edition is a comprehensive guide to strategic management in the international hospitality industry. Author Cathy A. Enz uses the case study approach to cover current topics such as innovation, entrepreneurship, leadership, ethics, and franchising. Eight full case studies with exhibits and documents address the areas of lodging, food service, tourism e-commerce, gaming, cruise lines, and airlines, making this book ideal for executive level training courses or hospitality industry executives interested in developing their strategic management skills.

Author : Anonim
Publisher : Unknown
Page : 1622 pages
File Size : 48,8 Mb
Release : 2014-11
Category : Heritage tourism
ISBN : 1466665467

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Hospitality, Travel, and Tourism by Anonim Pdf

"This book considers the effect of cultural heritage and destinations of interest on the global economy from the viewpoints of both visitor and host and will provide unique insights for travelers, business leaders, sightseers, cultural preservationists, and others interested in the unique variety of human ingenuity and innovation around the world"--

Author : Bill Rowson
Publisher : Unknown
Page : 285 pages
File Size : 55,8 Mb
Release : 2018-12-17
Category : Business & Economics
ISBN : 153614388X

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Experiencing Hospitality by Bill Rowson Pdf

"Experiencing Hospitality offers an intellectually stimulating and innovative approach to the study of hospitality. It is ideal for students and academics within both the applied fields of hospitality and tourism studies, and the general field behavioral sciences. This book is also suitable for practitioners in hospitality, leisure and tourism businesses, for whom it provides a provocative and informative guide to understanding and providing hospitality within a commercial context. This stimulating and informative text will appeal to both academics and practitioners, with contributions from leading hospitality experts detailed within its pages. The text draws together forms of thinking and influences from a diverse range of both national and international perspectives. Beyond the immediate hospitality, leisure and tourism programs, this book is relevant to the wider social sciences, geographers, sociologists, anthropologists, social historians, cultural studies academics, as well as those studying refugee and migration flows."--Publisher's website.

Author : Jennifer Raga
Publisher : Society Publishing
Page : 0 pages
File Size : 52,7 Mb
Release : 2022-12
Category : Electronic
ISBN : 1774693917

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Key Concepts in Hotel Management by Jennifer Raga Pdf

This book emphasizes various key terms that play a significant role in the field of Hotel Management. Hotel Management is a field of business and a study, that tends itself to the operational aspects of a hotel as well as a wide range of affiliated topics. These include accounting, administration, finance, information systems, human resource management, public relations, strategy, marketing, revenue management, sales, change management, leadership, gastronomy and more.

Author : Bill Rowson,Conrad Lashley
Publisher : Unknown
Page : 0 pages
File Size : 40,9 Mb
Release : 2019
Category : Hospitality
ISBN : 1536143871

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Experiencing Hospitality by Bill Rowson,Conrad Lashley Pdf

Experiencing Hospitality offers an intellectually stimulating and innovative approach to the study of hospitality. It is ideal for students and academics within both the applied fields of hospitality and tourism studies, and the general field behavioral sciences. This book is also suitable for practitioners in hospitality, leisure and tourism businesses, for whom it provides a provocative and informative guide to understanding and providing hospitality within a commercial context.This stimulating and informative text will appeal to both academics and practitioners, with contributions from leading hospitality experts detailed within its pages. The text draws together forms of thinking and influences from a diverse range of both national and international perspectives. Beyond the immediate hospitality, leisure and tourism programs, this book is relevant to the wider social sciences, geographers, sociologists, anthropologists, social historians, cultural studies academics, as well as those studying refugee and migration flows.

Author : Abraham Pius,Husam H. Alharahsheh,Adenike A. Adesanmi
Publisher : Unknown
Page : 320 pages
File Size : 44,5 Mb
Release : 2020
Category : Business & Economics
ISBN : 1799822044

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Contemporary Management Approaches to the Global Hospitality and Tourism Industry by Abraham Pius,Husam H. Alharahsheh,Adenike A. Adesanmi Pdf

The hospitality, travel, and tourism industries play a major role in citizen wellbeing, socio-cultural integration, and the economic advancement of a nation. The industries are increasingly complex in operation, demanding excellence across a far-reaching and diverse set of capabilities and changes in management practices across the board. With growing expectations for a better service quality from the users and endless calls for value-added service, managers are under constant pressure to improve their services across all aspects while growing customer numbers to meet various stakeholder expectations. Contemporary Management Approaches to the Global Hospitality and Tourism Industry is a key reference source that provides crucial knowledge on the application of new management practices and trends in the tourism industry. While highlighting topics such as service quality, culture sensitivity, and brand marketing, this publication explores the influence of globalization and the methods of sustainable business practices. This book is ideally designed for managers, hotel directors, restaurateurs, researchers, industry professionals, professors, and students seeking cutting-edge hospitality and tourism management strategies.