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George Kohlrieser—an international leadership professor, consultant, and veteran hostage negotiator—explains that it is only by openly facing conflict that we can truly progress through the most difficult business challenges. In this provocative book, he reveals how the proven techniques and psychological insights used in hostage negotiation can be applied successfully to any personal or business relationship. Step by step, he outlines the seven key factors that anyone can use to remove the blocks that stand in the way of resolving tough problems and shows how business leaders, in particular, can develop and access the skills they need to create trust and a positive mind-set in their companies.
Hostage at the Table, Revised and Updated by George Kohlrieser Pdf
Conflict is a part of our everyday human behavior that stems from a basic fight-or-flight instinct. Too often, however, we believe that conflict is something that must be avoided at all costs; this tendency to suppress conflict can spark a cascade of negative emotions that eventually derail managers, leaders, and organizations. George Kohlrieser—an international leadership professor, consultant, and veteran hostage negotiator—explains that it is only by openly facing conflict that we can truly progress through the most difficult business challenges. In this provocative book, he reveals how the proven techniques and psychological insights used in hostage negotiation can be applied successfully to any personal or business relationship. Step by step, he outlines the seven key factors that anyone can use to remove the blocks that stand in the way of resolving tough problems, and he shows how business leaders in particular can develop and access the skills they need to create trust and a positive mind-set in their companies. Filled with dramatic and compelling stories of true-to-life hostage situations, Hostage at the Table is a thoroughly researched book that shows how to Put the “Fish on the Table” to resolve conflict Learn to bond, even with your "enemy" Never think like a hostage Tap into the power of dialogue and negotiation Access the law of reciprocity to build cooperation Be a secure base to establish trust Understand that the person is never the problem Master the mind's eye and visualize success Every day somewhere in the world, hostage negotiators confront the most violent disputes imaginable and report a success rate far exceeding 90 percent. Who are the "hostages at the table" in your organization? Although the answers may sometimes surprise, readers will never forget Kohlrieser's lessons for setting them free.
George Kohlrieser—an international leadership professor, consultant, and veteran hostage negotiator—explains that it is only by openly facing conflict that we can truly progress through the most difficult business challenges. In this provocative book, he reveals how the proven techniques and psychological insights used in hostage negotiation can be applied successfully to any personal or business relationship. Step by step, he outlines the seven key factors that anyone can use to remove the blocks that stand in the way of resolving tough problems and shows how business leaders, in particular, can develop and access the skills they need to create trust and a positive mind-set in their companies.
Care to Dare by George Kohlrieser,Susan Goldsworthy,Duncan Coombe Pdf
Have you ever been led by someone who cared for you like family, and dared you to achieve more than you ever thought possible for yourself, your organization, and even society? Award-winning author of Hostage at the Table, George Kohlrieser, along with his co-authors Susan Goldsworthy and Duncan Coombe, explain how becoming a secure base leader releases extraordinary potential in others. Part of the Warren Bennis leadership series Care to Dare shows you how to become a Secure Base Leader so that you release your followers from the fears that get in the way of their performance. It shows you how you can unleash astonishing potential by building the trust, delivering the change, and inspiring the focus that underpins sustainable high performance. From extensive interviews with executives from all over the world, as well as from surveys with more than a thousand executives, the book reveals the nine characteristics that Secure Base Leaders display on a daily basis. The research shows that a primary difference between a successful leader and a failed leader is the presence or absence of secure bases in his or her life. Care to Dare will take you on a journey where you will discover your own secure bases, past and present, and determine how you can be a secure base for other people in your life at work and at home.
Crisis Negotiations by Michael J. McMains,Wayman C. Mullins Pdf
Leading authorities on negotiations present the result of years of research, application, testing and experimentation, and practical experience. Principles and applications from numerous disciplines are combined to create a conceptual framework for the hostage negotiator. Ideas and concepts are explained so that the practicing negotiator can apply the principles outlined.
“Filled with great strategies you can immediately put to use in your business and personal lives . . . extremely entertaining, thought-provoking.” —Tyra Banks, CEO, TYRA Beauty, and creator of America’s Next Top Model Some negotiations are easy. Others are more difficult. And then there are situations that seem completely hopeless. Conflict is escalating, people are getting aggressive, and no one is willing to back down. And to top it off, you have little power or other resources to work with. Harvard professor and negotiation adviser Deepak Malhotra shows how to defuse even the most potentially explosive situations and to find success when things seem impossible. Malhotra identifies three broad approaches for breaking deadlocks and resolving conflicts, and draws out scores of actionable lessons using behind-the-scenes stories of fascinating real-life negotiations, including drafting of the US Constitution, resolving the Cuban Missile Crisis, ending bitter disputes in the NFL and NHL, and beating the odds in complex business situations. But he also shows how these same principles and tactics can be applied in everyday life, whether you are making corporate deals, negotiating job offers, resolving business disputes, tackling obstacles in personal relationships, or even negotiating with children. As Malhotra reminds us, regardless of the context or which issues are on the table, negotiation is always, fundamentally, about human interaction. No matter how high the stakes or how protracted the dispute, the object of negotiation is to engage with other human beings in a way that leads to better understandings and agreements. The principles and strategies in this book will help you do this more effectively in every situation. “This book is magic for any deal maker.” —Daniel H. Pink, New York Times-bestselling author
Psychological Aspects of Crisis Negotiation by Thomas Strentz Pdf
While there are many books on crisis negotiation, most of the current literature focuses on the history and mechanics of this dynamic process, leaving out critical elements that are required for a successful encounter with a hostage-taker or other malfeasant. Psychological Aspects of Crisis Negotiation, Second Edition explores the methods and strategies for confronting the nine types of subjects typically encountered in hostage/suicide sieges by correctional staff and law enforcement crisis negotiators. Drawn from articles published by Thomas Strentz while serving at the FBI Academy* along with written versions of lectures developed and delivered since his retirement, the book highlights psychological dynamics of negotiations as they apply to the negotiator, the hostage, and the subject. It discusses the predictors of surrender versus the need for a tactical intervention and examines the phases of a hostage crisis and the changing focus as the crisis develops. Referencing historical events such as The Bay of Pigs invasion and the Challenger and Columbia incidents, the book demonstrates how faulty group decision making can spell tragedy. Enhanced with case studies to put the material into context, this second edition also includes new chapters on the first responder, hostage survival, and the Islamic belief system and culture. Steeped in sage advice from a national expert, this volume arms those tasked with confronting dangerous offenders with the knowledge and tools they need to subvert disaster and ensure the preservation of human life. *Articles were reviewed by the Academy Editorial/Review Board and approved by the Bureau for publication.
"Feels like a blockbuster movie."—Lisa Jewell, #1 New York Times bestselling author of Then She Was Gone "Mackintosh is a pro...the final scene in the book almost made me sick as I read it. I mean that as a compliment of the highest order."—The New York Times You can save hundreds of lives. Or the one that matters most... From New York Times bestselling author Clare Mackintosh comes a claustrophobic thriller set over 20 hours on-board the inaugural nonstop flight from London to Sydney. Mina is trying to focus on her job as a flight attendant, not the problems with her five-year-old daughter back home, or the fissures in her marriage. But the plane has barely taken off when Mina receives a chilling note from an anonymous passenger, someone intent on ensuring the plane never reaches its destination: "The following instructions will save your daughter's life..." Someone needs Mina's assistance and knows exactly how to make her comply. When one passenger is killed and then another, Mina knows she must act. But which lives does she save: Her passengers...or her own daughter and husband who are in grave distress back at home? It's twenty hours to landing. A lot can happen in twenty hours. For fans of the locked-room mystery of One by One and the heart-stopping tension The Last Flight, Hostage is an explosively addictive thriller about one flight attendant and the agonizing decision that will change her life—and the lives of everyone on-board—forever. Praise for Hostage: "A banger of a book with a truly agonizing 'what would you do?'" —Ruth Ware, #1 New York Times bestselling author of One by One "Hypnotically good. Should be a hit, could be a classic..." —Lee Child, #1 New York Times bestselling author of the Jack Reacher series "Fiendishly clever." —Lisa Gardner, #1 New York Times bestselling author of Before She Disappeared "A propulsive read." —Karin Slaughter, New York Times bestselling author of The Silent Wife "A nail-biter of a thriller." —Shari Lapena, New York Times bestselling author of The Couple Next Door
Author : Joseph V. Rees Publisher : University of Chicago Press Page : 252 pages File Size : 54,7 Mb Release : 2009-08-03 Category : Political Science ISBN : 9780226706894
Rees offers the first in-depth account of the extraordinary transformation in the safety standards, operations, and management of the nation's nuclear facilities spurred by the accident at Three Mile Island. Detailing the surprising success of self-regulation within the nuclear industry, his book reveals the possibilities for effective communitarian action.
American Hostage by Micah Garen,Marie-Hélène Carleton Pdf
A rare and powerful story of hope, love, survival,and the struggle to bring back alive a hostage in Iraq Micah Garen and Marie-Hélène Carleton were journalists and filmmakers working in Iraq on a documentary about the looting of the country's legendary archaeological sites, with their Iraqi translator Amir Doshi. In the late summer of 2004, they began to wrap up their work, and Marie-Hélène returned home while Micah remained for a final two weeks of filming. As Micah and Amir were filming in a Nasiriyah market, something went horribly wrong: Micah, who wore a bushy mustache and was dressed in Iraqi clothing, was unmasked as a foreigner and kidnapped by militants in southern Iraq. Home in New York, Marie-Hélène awoke to a gut-wrenching phone call from Micah's mother with word of his abduction. She promised Micah's mother the impossible--that together they would bring Micah back alive. American Hostage is the remarkable memoir of Micah Garen's harrowing abduction and survival in captivity, as well as the heroic and successful struggle of Marie-Hélène; Micah's sister, Eva; along with family and friends to win Micah's and Amir's release from their captors. The world watched and waited as Micah's drama unfolded, but the authors, now safely home and engaged to be married, detail the dramatic untold story. After learning of Micah's abduction, Marie-Hélène took a risky and unusual step: instead of relying on the authorities to rescue Micah, she used her recent experience in Iraq to construct a massive grassroots effort to reach out to Micah's captors and plead for his release. As fighting between Coalition forces and the Mahdi Army raged in Najaf, Micah and Amir became pawns in a terrible political game. The kidnappers released a video threatening to kill Micah unless the United States withdrew from Najaf within forty-eight hours. In response, Marie-Hélène's and Micah's families redoubled their efforts, eventually sending a representative to Nasiriyah to lobby for Micah. While Marie-Hélène worked on his release, Micah, imprisoned alongside Amir under armed guard deep in the marshes of southern Iraq, lived the nightmare of a hostagehaunted by the alternating impulses of hope and despair, his desire for survival and plans of escape. His experience reveals a great deal about the lives and minds of militants in southern Iraq. American Hostage is an engrossing and rare story of how hope, love, and communal effort can overcome war, distance, and cultural differences in Iraq.
On November 4, 1979, Iranian militants stormed the United States Embassy in Tehran and took sixty-six Americans captive. Thus began the Iran Hostage Crisis, an affair that captivated the American public for 444 days and marked America's first confrontation with the forces of radical Islam. Using hundreds of recently declassified government documents, historian David Farber takes the first in-depth look at the hostage crisis, examining its lessons for America's contemporary War on Terrorism. Unlike other histories of the subject, Farber's vivid and fast-paced narrative looks beyond the day-to-day circumstances of the crisis, using the events leading up to the ordeal as a means for understanding it. The book paints a portrait of the 1970s in the United States as an era of failed expectations in a nation plagued by uncertainty and anxiety. It reveals an American government ill prepared for the fall of the Shah of Iran and unable to reckon with the Ayatollah Khomeini and his militant Islamic followers. Farber's account is filled with fresh insights regarding the central players in the crisis: Khomeini emerges as an astute strategist, single-mindedly dedicated to creating an Islamic state. The Americans' student-captors appear as less-than-organized youths, having prepared for only a symbolic sit-in with just a three-day supply of food. ABC news chief Roone Arledge, newly installed and eager for ratings, is cited as a critical catalyst in elevating the hostages to cause célèbre status. Throughout the book there emerge eerie parallels to the current terrorism crisis. Then as now, Farber demonstrates, politicians failed to grasp the depth of anger that Islamic fundamentalists harbored toward the United States, and Americans dismissed threats from terrorist groups as the crusades of ineffectual madmen. Taken Hostage is a timely and revealing history of America's first engagement with terrorism and Islamic fundamentalism, one that provides a chilling reminder that the past is only prologue.
Third World Health by Theodore Harney MacDonald Pdf
This book focuses on health and its relationship with education and equity in trade. The environmental impact on health is thoroughly analysed, with particular reference to tsunamis, deforestation and diminishing water supplies. It suggest solutions at individual, community and government levels.
Why Great Leaders Don't Take Yes for an Answer by Michael A. Roberto Pdf
Harvard Business School's Michael Roberto draws on powerful decision-making case studies from every walk of life, showing how to promote honest, constructive dissent and skepticism; use it to improve decisions; and align organizations behind those decisions. Learn from disasters like the Space Shuttle Columbia and JFK's Bay of Pigs Invasion, from successes like Sid Caesar and Bill Parcells, from George W. Bush's decision-making after 9/11. Roberto complements his compelling case studies with extensive new research on executive decisionmaking. Discover how to test and probe a management team; when 'yes' means 'yes' and when it doesn't; and how to build real consensus that leads to action. Gain important new insights into managing teams, mitigating risk, promoting corporate ethics, and much more.
The brand new thriller featuring Investigative Analyst Fredrika Bergman and Alex Recht of the Stockholm police. Shortly after a crowded New York-bound flight takes off from Stockholm, a bomb threat is found on board. Anonymous hijackers demand that the Swedish government revoke its decision to deport a Moroccan man. If their demands are not met, the plane will explode if it attempts to land. The US and Swedish governments must choose between negotiating with terrorists in order to save the four hundred passengers held hostage at thirty thousand feet, or to stand their ground and pursue the deportation of a possibly innocent man. Fredrika Bergman, familiar with the deportation case through her work in the Justice Department, now returns to the police force to act as a liaison between Police Superintendent Alex Recht, and the abrasive Eden Lundell, agent with the Security Service's counter-terrorism unit. But they soon realize that the plot behind the hijacking is far more complex than anyone initially thought. As the hours pass, the team are running out of options, and the plane is running out of fuel… 'The writing is tense, dense and very atmospheric. The stories sharp and impossible to let go. Kristina Ohlsson is a true queen of scandinavian crime' Mons Kallentoft 'Superbly crafted' Daily Mail 'Kristina Ohlsson is a rising star of Scandinavian crime fiction' Sunday Times
The Elements of Police Hostage and Crisis Negotiations by James L Greenstone Pdf
Run a safe and successful crisis negotiation—from start to finish! The Elements of Police Hostage and Crisis Negotiations: Critical Incidents and How to Respond to Them reduces the negotiation procedures for hostage, barricaded, and suicide incidents to their basic elements, providing quick and easy access to the information you need-from the initial call-out to the final debriefing. Based on field-tested principles proven to work, the book also includes newly developed and highly specialized techniques for more experienced negotiators. Author James L. Greenstone provides a user-friendly, step-by-step guide to the intervention and negotiation process that will help you get the job done—right. Designed for day-to-day, on-the-scene use, The Elements of Police Hostage and Crisis Negotiations is a practical handbook for experienced professionals and novices that can also be used as a supplementary textbook for criminal justice, crisis intervention, and psychology coursework. Each chapter contains useful checklists, procedural notes, tables, strategy worksheets, and forms, and the book includes special indices for quick reference in addition to a traditional index. Dr. Greenstone, a police mental health consultant and psychologist who served as Director of the Psychological Services Unit of the Fort Worth Police Department in Texas, uses a simple and direct format that emphasizes procedures, action and results, leaving theoretical discussions for another time and place. The book examines the negotiation process from start to finish, including preincident preparations, first response responsibilities, responding to the call-out, arriving at the scene, preparing to negotiate, making contact, preparing for the surrender, post-incident tasks, preparing equipment, and more. Topics covered in The Elements of Police Hostage and Crisis Negotiations include: legal considerations telephone surveillance guidelines the Stockholm Syndrome working with S.W.A.T. and Tactical Emergency Medical Support dealing with the media recognizing “red flags” the issues of suicide debriefing the hostage team the 150 laws of hostage and crisis negotiation and the 10 most serious errors a negotiator can make The Elements of Police Hostage and Crisis Negotiations: Critical Incidents and How to Respond to Them is a practical guide that’s equally effective in the field, in training, and in the office.
