How To Wow

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How to Wow

Author : Adrian Swinscoe
Publisher : Pearson UK
Page : 239 pages
File Size : 49,9 Mb
Release : 2016-03-23
Category : Business & Economics
ISBN : 9781292116877

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How to Wow by Adrian Swinscoe Pdf

Looking to improve your customer experience? These 68 strategies will show you how to stand out from your competitors, whatever your business. Full of practical tips, inspiring insights and interviews with a wide range of leaders and entrepreneurs, How to Wow reveals all you need to deliver a world-class customer experience. Covering both the customer and business side of the equation, you’ll learn how to attract new customers, design a leading customer experience and quickly resolve a wide range of problems, plus much more. Don’t let your business fall behind, look inside and take your customer experience to the next level. “Essential and powerful insights for everyone who aspires to map out and enhance the customer journey and drive growth.” Keith Lewis, COO, Matchtech Group plc “At last – a book that provides practical ways of delivering the superior experience that today’s customers demand.” Olivier Njamfa, Co-Founder and CEO of customer experience software company Eptica

How to Wow

Author : Frances Cole Jones
Publisher : Ballantine Books
Page : 226 pages
File Size : 47,6 Mb
Release : 2008-04-29
Category : Business & Economics
ISBN : 9780345507709

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How to Wow by Frances Cole Jones Pdf

Proven communication strategies to help you sell yourself effectively in any interview, presentation, or impromptu business meeting “The invaluable advice in How to Wow guarantees your success in any situation.”—Keith Ferrazzi, #1 New York Times bestselling author of Never Eat Alone Every encounter with your colleagues, clients, employers—even your competitors—is an opportunity to make a positive impression. Your words, your tone of voice, and your body language all speak volumes. But the question is: What are they saying about you? As a corporate coach, Frances Cole Jones has helped countless CEOs, celebrities, and public figures present their best selves in the boardroom and in-person, on-camera and onstage. Now she shares the skills that are essential to professional and personal success. In How to Wow, you’ll learn how to • make a lasting impression with a simple introduction • effectively employ the twelve most persuasive words in the English language • read nonverbal responses accurately—and shift negative ones immediately • motivate your team under deadline • interview fearlessly and flawlessly • persuade investors to buy in to your product or idea—and help you sell it to others • write the perfect pitch, résumé, cover letter, or email • deliver speeches that bring people to their feet • transform a PowerPoint presentation into a power move Featuring tips and tricks you can employ right away, How to Wow will teach you how to ask the right questions, respond with confidence, and wow anyone, anywhere, anytime. “Wow is not optional. Neither is this book. Buy it, study it, put it into action—and wow your bank account!”—Jeffrey Gitomer, author of Little Red Book of Selling “No matter if you’re at the top of your game or just starting out, this book will swiftly refocus the message that you are sending to the world.”—David Beal, co-CEO and co-founder, Green Hummingbird Entertainment “Read How to Wow if you want to change a great idea from a concept to a reality that clearly means business. It’s the best makeover I ever got.”—Veronica Webb, television host

The WoW Diary: A Journal of Computer Game Development [Second Edition]

Author : John Staats
Publisher : Source Point Press
Page : 0 pages
File Size : 50,7 Mb
Release : 2023-11-28
Category : Games & Activities
ISBN : 9798888760178

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The WoW Diary: A Journal of Computer Game Development [Second Edition] by John Staats Pdf

The WoW (World of Warcraft) Diary offers a rare, unfiltered look inside the gaming industry written by the game's first level designer, John Staats. The World of Warcraft Diary offers a rare, unfiltered look inside the gaming industry. It was written by the game's first level designer, John Staats, from notes he took during WoW's creation. The WoW Diary explains why developers do things and debunks popular myths about the games industry. In great detail he covers the what it took to finish the project; the surprises, the arguments, the mistakes, and Blizzard's formula for success. The author includes anecdotes about the industry, the company, the dev team; how they worked together, and the philosophy behind their decisions. The WoW Diary is a story made from notes taken during the dev team’s four-year journey. It is a timeline of Vanilla WoW’s development cycle, a time-capsule with an exhausting amount of details that also looks at the anatomy of computer game studio. In order to illustrate how all the parts of computer game company work together, he interviewed everyone from the company’s founders to his former teammates; and the supporting departments who helped make WoW a reality.

The Power of WOW

Author : The Employees of Zappos.Com,Tony Hsieh,Mark Dagostino
Publisher : BenBella Books
Page : 211 pages
File Size : 54,9 Mb
Release : 2019-10-22
Category : Business & Economics
ISBN : 9781948836821

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The Power of WOW by The Employees of Zappos.Com,Tony Hsieh,Mark Dagostino Pdf

Happy customers. Passionate employees. A highly recognizable brand known for delivering on its promises. That's the power of WOW. From its birth during the Dot Com Boom in 1999 to its acquisition by Amazon in 2009, Zappos, the customer service company that just happens to sell things online, continues to turn heads with its disruptively entrepreneurial spirit and radically innovative employees. Ever unfolding throughout two decades, Zappos continues to outlive the seemingly inevitable short lifespan of the average corporate company. How do they do it? In The Power of WOW, the essential follow-up to Tony Hsieh's Delivering Happiness, Zapponians from every part of the business share powerful stories and lessons that they have learned in business and life––from delivering empathetic customer service in the face of devastating circumstances to creating a self-organized organizational structure using Market-Based Dynamics and everything in between. Fast-paced and filled with authentic, diverse voices, The Power of WOW gives readers an exclusive and immersive understanding of how one company is finding resilience. This glimpse inside the world of Zappos shows how a self-organized company is opening up avenues for passionate individuals to unleash their undiscovered strengths in the workplace and evolve the business from the inside out. Whether you are a customer, an employee, a business leader, shareholder, entrepreneur, or just happened to pick up this book, The Power of WOW will, ultimately, show how leading and infusing humanity into the workplace can change everything in your business, your community, and your life.

World of Warcraft Programming

Author : James Whitehead, II,Rick Roe
Publisher : John Wiley & Sons
Page : 1234 pages
File Size : 48,7 Mb
Release : 2011-03-31
Category : Computers
ISBN : 9781118081037

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World of Warcraft Programming by James Whitehead, II,Rick Roe Pdf

The #1 bestselling programming book is back with updated and expanded coverage of the newest release of WoW! World of Warcraft (WoW) is currently the world's largest massively multiplayer online role-playing game. The newest release, "Wrath of the Lich King," has created a demand for updated information on writing addons. This eagerly anticipated edition answers that request and is an essential reference for creating WoW addons. Written by a duo of authors who have each contributed a number of successful WoW addons, the book offers an overview of Lua and XML (the programming languages used to write addons) and includes coverage of specific pitfalls and common programming mistakes-and how to avoid them. Valuable examples show you detailed aspects of writing addons for WoW and demonstrate how to implement addon concepts such as variables, slash commands, secure templates, and more. World of Warcraft insiders share their techniques for writing addons for both the latest version of WoW as well as the new Wrath of the Lich King expansion set Guides you through the specific nuances of the WoW API with the use of detailed examples Discusses ways to distribute and host your WoW addons so others can download and use them Explains how to respond to events, create frames, and use the WoW API to interact with the game You'll be well on your way to creating exciting WoW addons with this comprehensive reference by your side. Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.

The WOW Book

Author : Todd Durkin,Todd Durkin, Ma, CSCS
Publisher : Createspace Independent Publishing Platform
Page : 248 pages
File Size : 47,9 Mb
Release : 2016-09-19
Category : Electronic
ISBN : 1537780603

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The WOW Book by Todd Durkin,Todd Durkin, Ma, CSCS Pdf

Are you looking for more motivation and inspiration in your life? Are you looking for that daily nudge or push to inspire you to reach your full potential - and get 1% better every day? Do you seek consistent, daily growth in your body, mind, and spirit? If so, this book will motivate your mind, inspire your heart, and empower your life like never before. In The WOW Book, Todd shares 52 stories, each with a particular theme, like gratitude, hustle, recharge, and habits, to motivate you to get your mind right, discover your life's purpose, and live with conviction. Create WOW in your life NOW by embarking on this journey of daily growth with Todd Durkin, your personal WOW coach.

How to Wow

Author : Frances Cole Jones
Publisher : Ballantine Books
Page : 226 pages
File Size : 41,8 Mb
Release : 2009-03-03
Category : Business & Economics
ISBN : 9780345501790

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How to Wow by Frances Cole Jones Pdf

Proven communication strategies to help you sell yourself effectively in any interview, presentation, or impromptu business meeting “The invaluable advice in How to Wow guarantees your success in any situation.”—Keith Ferrazzi, #1 New York Times bestselling author of Never Eat Alone Every encounter with your colleagues, clients, employers—even your competitors—is an opportunity to make a positive impression. Your words, your tone of voice, and your body language all speak volumes. But the question is: What are they saying about you? As a corporate coach, Frances Cole Jones has helped countless CEOs, celebrities, and public figures present their best selves in the boardroom and in-person, on-camera and onstage. Now she shares the skills that are essential to professional and personal success. In How to Wow, you’ll learn how to • make a lasting impression with a simple introduction • effectively employ the twelve most persuasive words in the English language • read nonverbal responses accurately—and shift negative ones immediately • motivate your team under deadline • interview fearlessly and flawlessly • persuade investors to buy in to your product or idea—and help you sell it to others • write the perfect pitch, résumé, cover letter, or email • deliver speeches that bring people to their feet • transform a PowerPoint presentation into a power move Featuring tips and tricks you can employ right away, How to Wow will teach you how to ask the right questions, respond with confidence, and wow anyone, anywhere, anytime. “Wow is not optional. Neither is this book. Buy it, study it, put it into action—and wow your bank account!”—Jeffrey Gitomer, author of Little Red Book of Selling “No matter if you’re at the top of your game or just starting out, this book will swiftly refocus the message that you are sending to the world.”—David Beal, co-CEO and co-founder, Green Hummingbird Entertainment “Read How to Wow if you want to change a great idea from a concept to a reality that clearly means business. It’s the best makeover I ever got.”—Veronica Webb, television host

How to Wow with Illustrator

Author : Barbara Obermeier,Ron Chan
Publisher : Peachpit Press
Page : 176 pages
File Size : 54,7 Mb
Release : 2006-12-13
Category : Computers
ISBN : 0132705087

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How to Wow with Illustrator by Barbara Obermeier,Ron Chan Pdf

Wouldn’t it be great if you could have two of the world’s most accomplished and sought-after graphic artists sitting next to you at your computer as you navigate the infinite possibilities of Adobe Illustrator CS2? How to Wow with Illustrator CS2 is the next-best thing. Two Illustrator powerhouses—Ron Chan and Barbara Obermeier—both renowned graphic designers and trainers, have developed an effective way to help you reach your full creative potential. Ron and Barbara guide you step-by-step through real-world techniques, with an emphasis on uncompromising quality, last-minute flexibility, and go-home-at-night speed! You’ll learn tips and techniques on everything from sophisticated typography to commercial graphics approaches using Illustrator CS2. You’re given the inspiration and know-how at every stage of the creative process in order to learn How to Wow! This book begins with the essentials of Illustrator, including effectively working with layers and tools and integrating with other applications, and then moves on to innovative ideas for making your graphics and typography dazzle the eye. You’ll encounter fascinating techniques for giving your work that competitive, professional edge.

How to Wow with PowerPoint

Author : Scott Rekdal
Publisher : Peachpit Press
Page : 457 pages
File Size : 51,9 Mb
Release : 2007-01-23
Category : Computers
ISBN : 9780132705097

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How to Wow with PowerPoint by Scott Rekdal Pdf

Go Beyond The Ordinary With Your Next Presentation... …provide a well-designed and rich multimedia experience! Wouldn’t it be great if you could have two of the most sought-after graphic design professionals sitting next to you at your computer as you navigate through the infinite possibilities of your next important presentation? How to Wow with PowerPoint is the next best thing. It’s the brainchild of Richard Harrington and Scott Rekdal, who have developed an incredible way to help you reach your full creative potential. A book for non-designers, Richard and Scott guide you step by step through realworld projects with an emphasis on cutting through the clutter and focusing on good design principles as a more effective way to build presentations. You’ll receive tips and techniques on everything from selecting and preparing images to integrating sound and motion. Whether it’s adding effective transitions to your slides or making the presentation technically sound and mobile, you’ll be given the tools at every stage of the creative process in order to learn How to Wow! We begin with the important essentials of typography, layout, and design, and move on to creating tables, charts, graphs, and custom templates. Next comes the fun stuff, with projects focusing on audio and video files and integrating Flash. Finally, there is a chapter devoted to exporting and publishing, including how to create handouts, upload to the Web, and other ways to share your presentation. On the How to Wow CD-ROM is everything you’ll need to complete the projects. The How to Wow CD-ROM Makes it a Snap! The How to Wow with PowerPoint companion CD at the back of this book contains all the files you’ll need, including: Easy to use PowerPoint templates for each chapter to help you navigate through these projects and learn essential techniques. And you can modify the templates later for your own presentations. PLUS all the photographs, video and audio files used in the projects! Follow along with the lessons to dramatically increase your understanding of how these features are used and how they can be applied to your work, everyday! Extra presentation goodies that are ready to use such as stock photos, fonts, backgrounds, extra templates, and checklists to help you wow your audience.

How to Wow with Photoshop Elements 5

Author : Jack Davis,Mike McHugh,Wayne Rankin
Publisher : Peachpit Press
Page : 192 pages
File Size : 49,6 Mb
Release : 2007
Category : Adobe Photoshop
ISBN : 9780321486158

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How to Wow with Photoshop Elements 5 by Jack Davis,Mike McHugh,Wayne Rankin Pdf

Visually inspiring guide with eye-popping example and step-by-step instructions shows users how to take their images to the next level.

Help, Thanks, Wow

Author : Anne Lamott
Publisher : Penguin
Page : 112 pages
File Size : 51,8 Mb
Release : 2012-11-13
Category : Religion
ISBN : 9781101607732

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Help, Thanks, Wow by Anne Lamott Pdf

A New York Times bestseller from the author of Dusk, Night Dawn, Hallelujah Anyway, Bird by Bird, and Almost Everything. Author Anne Lamott writes about the three simple prayers essential to coming through tough times, difficult days and the hardships of daily life. Readers of all ages have followed and cherished Anne Lamott’s funny and perceptive writing about her own faith through decades of trial and error. And in her new book, Help, Thanks, Wow, she has coalesced everything she knows about prayer to these fundamentals. It is these three prayers – asking for assistance from a higher power, appreciating what we have that is good, and feeling awe at the world around us – that can get us through the day and can show us the way forward. In Help, Thanks, Wow, Lamott recounts how she came to these insights, explains what they mean to her and how they have helped, and explores how others have embraced these same ideas. Insightful and honest as only Anne Lamott can be, Help, Thanks, Wow is the everyday faith book that new Lamott readers will love and longtime Lamott fans will treasure.

Wow in the World

Author : Guy Raz,Mindy Thomas
Publisher : Macmillan
Page : 192 pages
File Size : 51,9 Mb
Release : 2021-03-02
Category : Human anatomy
ISBN : 1760559997

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Wow in the World by Guy Raz,Mindy Thomas Pdf

HY in the world do I have a belly button? And WHAT in the world does it do? WHEN in the world will my nose stop growing? And HOW in the world does my pee keep flowing? The human body is a fascinating piece of machinery. It's full of mystery, wonder and WOW. And it turns out, every single human on the planet has one! Join Mindy Thomas and Guy Raz, hosts of the mega-popular Wow in the World podcast, as they take you on a fact-filled adventure from your toes and your tongue to your brain and your lungs. Featuring hilarious illustrations and filled with facts, jokes, photos, quizzes and experiments, The How and Wow of the Human Body has everything you need to better understand your own walking, talking, barfing, breathing, pooping body of WOW!

52 Ways to Wow Your Husband

Author : Pam Farrel
Publisher : Harvest House Publishers
Page : 162 pages
File Size : 51,5 Mb
Release : 2011-08-01
Category : Religion
ISBN : 9780736941945

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52 Ways to Wow Your Husband by Pam Farrel Pdf

With the same candor and creativity that made Men Are Life Waffles—Women Are Like Spaghetti (more than 270,000 copies sold) a bestseller, author Pam Farrel gives wives 52 ways to wow their husbands and add spark to their marriages. Pam delivers humor in her fun woman-to-woman style through inspirational stories, godly advice, and easy-to-read offerings that include: wow assignments: simple ways to support, love, and encourage husbands wow wisdom: Bible verses and wisdom to help women cover their spouse with prayer wow dates: creative ideas for everything from shared meals to weekend getaways Newlyweds, married with kids, or empty nesters will appreciate these ideas crafted for the busy life. A woman can try one idea a week for a year or take on a few at a time to deepen her spiritual, emotional, and physical bond with her loved one.

Fires of Azeroth

Author : C. J. Cherryh
Publisher : New York : Daw Books ; [Scarborough, Ont.] : New American Library of Canada
Page : 0 pages
File Size : 46,8 Mb
Release : 1979
Category : Fiction
ISBN : 0879974664

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Fires of Azeroth by C. J. Cherryh Pdf

There was a star Gate in Azeroth marked by alien fires that Morgaine must seal. But Morgaine and Vanye have brought devastation to the peaceful land. For the hordes of Shiuan were on their heels, determined to conquer a new land for themselves and to avenge their lost planet.

The Journey to Wow

Author : Shaun Belding
Publisher : Unknown
Page : 216 pages
File Size : 47,6 Mb
Release : 2018-09-24
Category : Business & Economics
ISBN : 1633936937

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The Journey to Wow by Shaun Belding Pdf

"Complacency is the enemy. Be as vigilant with your customers as you would your dearest friend." The Journey to WOW is an entertaining, humorous and deeply insightful guide to creating fierce customer loyalty, and transforming an organization's culture into one obsessed with customer experience. Using a unique business parable, WOW delivers penetrating "ah-ha" moments in a lighthearted, sometimes laugh-out-loud writing style. It will resonate with anyone who deals with customers in any type of organization--from the newbie part-time employee, to the corporate CEO.