Human Performance Improvement Through Human Error Prevention

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Human Performance Improvement through Human Error Prevention

Author : BW (Ben) Marguglio
Publisher : CRC Press
Page : 705 pages
File Size : 45,9 Mb
Release : 2021-10-28
Category : Business & Economics
ISBN : 9781000397161

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Human Performance Improvement through Human Error Prevention by BW (Ben) Marguglio Pdf

This book is a simulation of a live course on human performance improvement/human error prevention (HPI/HEP) created by the preeminent authority on HPI/HEP. It presents the greatest breadth of scope and specificity on this topic. This book comprises a focused, challenging human error prevention training course designed to improve understanding of error causation. It will dramatically reduce human error and repeat deviations, and it digs below the surface of issues and looks to fix the real causes of human error and mistakes. In addition, this book presents a complete seminar from the thought leader acclaimed by hundreds of clients, and includes unique principles, practices, models, and templates. Information is comprehensive and can be directly implemented. The principles and practices of human error prevention are universally applicable regardless of the type of industrial, commercial, or governmental enterprise, and regardless of the type of function performed within the enterprise. The application of the information in this book will significantly contribute to improved productivity, safety, and quality. After fully using this book, you will understand: Human error prevention/reduction terminology and definitions. The relationships among culture, beliefs, values, attitudes, behavior, results, and performance. The roles of leadership in establishing and maintaining a quality/safety-conscious work environment. The one fundamental precept explaining the importance of human error prevention/reduction. The two most critical elements of human error prevention/reduction. The three levels of barriers to human error. The four types of things in which the barriers may exist at each barrier level. The five stages of human error. The six "M"s that can emit or receive hazards activated by human error. The seven universally applicable human error causal factors. The Rule of 8 by which to prevent human error and mitigate its effects. Techniques for making barriers effective and the spectrum of barrier effectiveness. The relationship of human error prevention/reduction to the total quality/safety function. Error-inducing conditions (error traps) and behaviors for counteracting these conditions. Non-conservative and conservative thought processes and behaviors in decision-making. Coaching for preventing the recurrence of human error. Root cause analysis techniques for identifying human error causal factors. The nine types of corrective action. Human error measurement. Strategies for a human error prevention/reduction initiative. How to design, implement, and manage a human error prevention/reduction initiative.

Human Performance Improvement through Human Error Prevention

Author : BW (Ben) Marguglio
Publisher : CRC Press
Page : 589 pages
File Size : 47,7 Mb
Release : 2021-10-28
Category : Business & Economics
ISBN : 9781000397215

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Human Performance Improvement through Human Error Prevention by BW (Ben) Marguglio Pdf

This book is a simulation of a live course on human performance improvement/human error prevention (HPI/HEP) created by the preeminent authority on HPI/HEP. It presents the greatest breadth of scope and specificity on this topic. This book comprises a focused, challenging human error prevention training course designed to improve understanding of error causation. It will dramatically reduce human error and repeat deviations, and it digs below the surface of issues and looks to fix the real causes of human error and mistakes. In addition, this book presents a complete seminar from the thought leader acclaimed by hundreds of clients, and includes unique principles, practices, models, and templates. Information is comprehensive and can be directly implemented. The principles and practices of human error prevention are universally applicable regardless of the type of industrial, commercial, or governmental enterprise, and regardless of the type of function performed within the enterprise. The application of the information in this book will significantly contribute to improved productivity, safety, and quality. After fully using this book, you will understand: Human error prevention/reduction terminology and definitions. The relationships among culture, beliefs, values, attitudes, behavior, results, and performance. The roles of leadership in establishing and maintaining a quality/safety-conscious work environment. The one fundamental precept explaining the importance of human error prevention/reduction. The two most critical elements of human error prevention/reduction. The three levels of barriers to human error. The four types of things in which the barriers may exist at each barrier level. The five stages of human error. The six "M"s that can emit or receive hazards activated by human error. The seven universally applicable human error causal factors. The Rule of 8 by which to prevent human error and mitigate its effects. Techniques for making barriers effective and the spectrum of barrier effectiveness. The relationship of human error prevention/reduction to the total quality/safety function. Error-inducing conditions (error traps) and behaviors for counteracting these conditions. Non-conservative and conservative thought processes and behaviors in decision-making. Coaching for preventing the recurrence of human error. Root cause analysis techniques for identifying human error causal factors. The nine types of corrective action. Human error measurement. Strategies for a human error prevention/reduction initiative. How to design, implement, and manage a human error prevention/reduction initiative.

Human Error Prevention

Author : Ben Marguglio
Publisher : Bookinars Incorporated
Page : 0 pages
File Size : 43,7 Mb
Release : 2011-01-20
Category : Errors
ISBN : 0981710018

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Human Error Prevention by Ben Marguglio Pdf

This Bookinar(TM) presents the Human Error Prevention Seminar in a print book. PowerPoint slides are shown on the upper part of the pages; bulleted notes, as would be orally presented in the live seminars, are shown on the lower part of the pages. The Human Error Prevention Bookinar presents thirty-two seminar hours from the thought leader universally acclaimed by hundreds of clients, and includes unique principles, practices, models, and templates. Information is comprehensive and can be directly implemented. The principles and practices of human error prevention are universally applicable regardless of the type of industrial, commercial, or governmental enterprise, and regardless of the type of function performed within the enterprise. The application of the information in this Bookinar will significantly contribute to improved productivity, safety, and quality. Many of the principles and practices covered have been implemented at all 104 nuclear-powered electricity generating plants in the United States.

Safety Differently

Author : Sidney Dekker
Publisher : CRC Press
Page : 304 pages
File Size : 44,7 Mb
Release : 2014-06-23
Category : Technology & Engineering
ISBN : 9781482242003

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Safety Differently by Sidney Dekker Pdf

The second edition of a bestseller, Safety Differently: Human Factors for a New Era is a complete update of Ten Questions About Human Error: A New View of Human Factors and System Safety. Today, the unrelenting pace of technology change and growth of complexity calls for a different kind of safety thinking. Automation and new technologies have resu

Human Performance Improvement

Author : William J. Rothwell,Carolyn K. Hohne,Stephen B. King
Publisher : Routledge
Page : 256 pages
File Size : 44,5 Mb
Release : 2018-01-31
Category : Business & Economics
ISBN : 9781315299457

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Human Performance Improvement by William J. Rothwell,Carolyn K. Hohne,Stephen B. King Pdf

Organizations are under pressure to build and sustain competitive advantage with and through people. For that reason, managers continue to demand results from workers and look for as many ways as possible to increase productivity and decrease the costs of doing business. Human performance improvement (HPI) is a systematic approach to securing better performance from people. This book provides a thorough overview of the theory and practice of HPI, looking at the long-term action plan and specific interventions that can improve productivity and address performance problems. This new edition provides up-to-date references and sources, examines the manager’s role in HPI in more detail than previous editions, and explores how to build on human performance improvement strengths and opportunities. Written by a group of highly respected authors in the field, this book will show you how to discover and analyze performance gaps, plan for future improvements in human performance, and design and develop cost-effective interventions to close performance gaps. HPI is not a tool reserved exclusively for training and development practitioners, human resource specialists, or external consultants. Almost anyone can use it, including managers, supervisors, and even employees, making this book vital reading for anyone looking to improve human performance.

To Err Is Human

Author : Institute of Medicine,Committee on Quality of Health Care in America
Publisher : National Academies Press
Page : 312 pages
File Size : 46,6 Mb
Release : 2000-03-01
Category : Medical
ISBN : 9780309068376

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To Err Is Human by Institute of Medicine,Committee on Quality of Health Care in America Pdf

Experts estimate that as many as 98,000 people die in any given year from medical errors that occur in hospitals. That's more than die from motor vehicle accidents, breast cancer, or AIDSâ€"three causes that receive far more public attention. Indeed, more people die annually from medication errors than from workplace injuries. Add the financial cost to the human tragedy, and medical error easily rises to the top ranks of urgent, widespread public problems. To Err Is Human breaks the silence that has surrounded medical errors and their consequenceâ€"but not by pointing fingers at caring health care professionals who make honest mistakes. After all, to err is human. Instead, this book sets forth a national agendaâ€"with state and local implicationsâ€"for reducing medical errors and improving patient safety through the design of a safer health system. This volume reveals the often startling statistics of medical error and the disparity between the incidence of error and public perception of it, given many patients' expectations that the medical profession always performs perfectly. A careful examination is made of how the surrounding forces of legislation, regulation, and market activity influence the quality of care provided by health care organizations and then looks at their handling of medical mistakes. Using a detailed case study, the book reviews the current understanding of why these mistakes happen. A key theme is that legitimate liability concerns discourage reporting of errorsâ€"which begs the question, "How can we learn from our mistakes?" Balancing regulatory versus market-based initiatives and public versus private efforts, the Institute of Medicine presents wide-ranging recommendations for improving patient safety, in the areas of leadership, improved data collection and analysis, and development of effective systems at the level of direct patient care. To Err Is Human asserts that the problem is not bad people in health careâ€"it is that good people are working in bad systems that need to be made safer. Comprehensive and straightforward, this book offers a clear prescription for raising the level of patient safety in American health care. It also explains how patients themselves can influence the quality of care that they receive once they check into the hospital. This book will be vitally important to federal, state, and local health policy makers and regulators, health professional licensing officials, hospital administrators, medical educators and students, health caregivers, health journalists, patient advocatesâ€"as well as patients themselves. First in a series of publications from the Quality of Health Care in America, a project initiated by the Institute of Medicine

Human Performance Improvement

Author : William J. Rothwell,Carolyn K. Hohne,Stephen B. King
Publisher : Routledge
Page : 425 pages
File Size : 53,7 Mb
Release : 2012-06-14
Category : Business & Economics
ISBN : 9781136397387

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Human Performance Improvement by William J. Rothwell,Carolyn K. Hohne,Stephen B. King Pdf

Today's dynamic organizations must achieve positive results in record time - a challenge that requires managers to avoid problems before they arise and to solve these issues quickly. Human Performance Improvement (HPI) is a powerful tool that can be used to help build intellectual capital, establish and maintain a 'high-performance workplace, enhance profitability, and encourage productivity' - as well as increase return on equity and improved safety. Written by a group of highly respected authors in the field, this book will show you how to:- - discover and analyze performance gaps - plan for future improvements in human performance - design and develop cost-effective interventions to close performance gaps.

Human Performance Improvement

Author : William J. Rothwell,Carolyn K. Hohne,Stephen B. King
Publisher : Routledge
Page : 426 pages
File Size : 46,8 Mb
Release : 2012-06-14
Category : Business & Economics
ISBN : 9781136397370

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Human Performance Improvement by William J. Rothwell,Carolyn K. Hohne,Stephen B. King Pdf

Today's dynamic organizations must achieve positive results in record time - a challenge that requires managers to avoid problems before they arise and to solve these issues quickly. Human Performance Improvement (HPI) is a powerful tool that can be used to help build intellectual capital, establish and maintain a 'high-performance workplace, enhance profitability, and encourage productivity' - as well as increase return on equity and improved safety. Written by a group of highly respected authors in the field, this book will show you how to:- - discover and analyze performance gaps - plan for future improvements in human performance - design and develop cost-effective interventions to close performance gaps.

Cases on Human Performance Improvement Technologies

Author : Stefaniak, Jill E.
Publisher : IGI Global
Page : 409 pages
File Size : 45,6 Mb
Release : 2015-03-31
Category : Business & Economics
ISBN : 9781466683310

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Cases on Human Performance Improvement Technologies by Stefaniak, Jill E. Pdf

Management professionals regularly seek new, cost-effective ways to influence employee behavior to advance productivity and competency within their organization. While best practices are often taught in the classroom, many students lack an understanding of the real world challenges professionals face. Cases on Human Performance Improvement Technologies presents a collection of teaching cases that demonstrate the real-world application of digital tools for human performance enhancement across a variety of settings. Utilizing a problem-based instructional technique, the cases presented in this publication include the challenges and solutions industry professionals encounter. This publication is an essential reference source for educators, upper level students, and practitioners in the fields of human-computer interaction, organizational development, educational technology, and business management.

Space Safety and Human Performance

Author : Barbara G. Kanki,Jean-Francois Clervoy,Gro Sandal
Publisher : Butterworth-Heinemann
Page : 944 pages
File Size : 52,7 Mb
Release : 2017-11-10
Category : Technology & Engineering
ISBN : 9780081018705

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Space Safety and Human Performance by Barbara G. Kanki,Jean-Francois Clervoy,Gro Sandal Pdf

Space Safety and Human Performance provides a comprehensive reference for engineers and technical managers within aerospace and high technology companies, space agencies, operators, and consulting firms. The book draws upon the expertise of the world’s leading experts in the field and focuses primarily on humans in spaceflight, but also covers operators of control centers on the ground and behavior aspects of complex organizations, thus addressing the entire spectrum of space actors. During spaceflight, human performance can be deeply affected by physical, psychological and psychosocial stressors. Strict selection, intensive training and adequate operational rules are used to fight performance degradation and prepare individuals and teams to effectively manage systems failures and challenging emergencies. The book is endorsed by the International Association for the Advancement of Space Safety (IAASS). Provides information on critical aspects of human performance in space missions Addresses the issue of human performance, from physical and psychosocial stressors that can degrade performance, to selection and training principles and techniques to enhance performance Brings together essential material on: cognition and human error; advanced analysis methods such as human reliability analysis; environmental challenges and human performance in space missions; critical human factors and man/machine interfaces in space systems design; crew selection and training; and organizational behavior and safety culture Includes an endorsement by the International Association for the Advancement of Space Safety (IAASS)

Human Error

Author : Gregory Scott
Publisher : Nova Science Publishers
Page : 90 pages
File Size : 55,7 Mb
Release : 2017
Category : Business & Economics
ISBN : 1536118362

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Human Error by Gregory Scott Pdf

Accidents happen because of the reduction in adaptable capabilities or because inadaptability takes over. Inadaptability is the failure to adapt according to changed circumstances, settings or time. The occurrence of human errors in manual assembly lines can be affected by factors, such as workplace condition, work environment, equipment and demographics factors. Another topic explored in this book is forensic science which is concerned with the application of scientific knowledge to legal problem resolution. It is a vital tool in any legal proceeding, because it helps the judge and the jury to understand scientific truth. Also, human error in medicine is a major threat to patient safety. Therefore, it is vital to reveal factors that cause performance deficits in medical work environments. On the basis of the human error sources identified, human factors training programs can be designed as one possible approach to preventing accidents and increasing safety. Human error has been cited as a common cause in disasters and accidents in diverse high-risk industries and in healthcare. This book focuses on organizational, social and individual causes for the development of conditions behind human errors.

The 5 Principles of Human Performance: A Contemporary Update of the Building Blocks of Human Performance for the New View of Safety

Author : Todd E. Conklin
Publisher : Independently Published
Page : 134 pages
File Size : 40,6 Mb
Release : 2019-01-23
Category : Business & Economics
ISBN : 1794639144

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The 5 Principles of Human Performance: A Contemporary Update of the Building Blocks of Human Performance for the New View of Safety by Todd E. Conklin Pdf

Conklin's book is an interesting and informal discussion with the reader about the 5 Principles of Human Performance principle by principle, chapter by chapter. These 5 theroies about how humans perform in organiations are principles, the building blocks of Human Performance, through which we have established a new way to think about safety and reliability in our worlds. ...and changing the way we think about work is a vital step towards improvement.Work never stops and work is never normal. This idea would scare a mere-mortal manager, but an enlightened leader knows the power of continuous learning and improvement. Work is constantly in motion, therefore learning must continue. Work is never the same, therefore we never really know how work is being done. If we don't know how we perform work how will we know how we can improve?The 5 Principles of Human Performance are, in a sense, a repository of the central values of Human Performance. Keeping these principles at the core of our thinking, training, and practices will allow the basic building blocks of this philosophy to help organizational programs reduce the normal philosophical drift that is present and predictable in all safety programs. Having these espoused principles keeps us all honest and keeps our Human Performance effort on track and successful.

Managing the Risks of Organizational Accidents

Author : James Reason
Publisher : Routledge
Page : 272 pages
File Size : 52,5 Mb
Release : 2016-01-29
Category : Technology & Engineering
ISBN : 9781134855353

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Managing the Risks of Organizational Accidents by James Reason Pdf

Major accidents are rare events due to the many barriers, safeguards and defences developed by modern technologies. But they continue to happen with saddening regularity and their human and financial consequences are all too often unacceptably catastrophic. One of the greatest challenges we face is to develop more effective ways of both understanding and limiting their occurrence. This lucid book presents a set of common principles to further our knowledge of the causes of major accidents in a wide variety of high-technology systems. It also describes tools and techniques for managing the risks of such organizational accidents that go beyond those currently available to system managers and safety professionals. James Reason deals comprehensively with the prevention of major accidents arising from human and organizational causes. He argues that the same general principles and management techniques are appropriate for many different domains. These include banks and insurance companies just as much as nuclear power plants, oil exploration and production companies, chemical process installations and air, sea and rail transport. Its unique combination of principles and practicalities make this seminal book essential reading for all whose daily business is to manage, audit and regulate hazardous technologies of all kinds. It is relevant to those concerned with understanding and controlling human and organizational factors and will also interest academic readers and those working in industrial and government agencies.

Human Performance Improvement

Author : William J. Rothwell,Carolyn K. Hohne,Stephen B. King
Publisher : Butterworth-Heinemann
Page : 407 pages
File Size : 55,8 Mb
Release : 2000
Category : Business & Economics
ISBN : 0884154041

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Human Performance Improvement by William J. Rothwell,Carolyn K. Hohne,Stephen B. King Pdf

Today's dynamic organizations must achieve positive results in record time - a challenge that requires managers to avoid problems before they arise and to solve these issues quickly. Human Performance Improvement (HPI) is a powerful tool that can be used to help build intellectual capital, establish and maintain a 'high-performance workplace, enhance profitability, and encourage productivity' - as well as increase return on equity and improved safety. This book provides the tools and techniques that are fundamental to the practice of HPI. 'Human Performance Improvement' is all you need to understand and carry out your own HPI plan and is invaluable for trainers, HR practitioners, line managers, workers, college students who are being introduced to Human Performance Improvement principles, and anyone who is interested in improving how well and how much people perform in organizational settings. 'Human Performance Improvement' shows you how to: * discover and analyze important human performance gaps * plan for the future improvements in human performance * design and develop cost-effective and ethically-justifiable interventions to close performance gaps * analyze trends and their implications for HPI This book provides the tools and techniques that are fundamental to the practice of HPI. 'Human Performance Improvement' is all you need to understand and carry out your own HPI plan and is invaluable for trainers, HR practitioners, line managers, workers, college students who are being introduced to Human Performance Improvement principles, and anyone who is interested in improving how well and how much people perform in organizational settings.'Human Performance Improvement' will show you how to: * discover and analyze important human performance gaps* plan for the future improvements in human performance* design and develop cost-effective and ethically-justifiable interventions to close performance gaps* analyze trends and their implications for HPI

Human Performance and Limitations in Aviation

Author : R. D. Campbell,Michael Bagshaw
Publisher : John Wiley & Sons
Page : 208 pages
File Size : 48,9 Mb
Release : 2008-04-15
Category : Technology & Engineering
ISBN : 9781405147347

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Human Performance and Limitations in Aviation by R. D. Campbell,Michael Bagshaw Pdf

Human error is cited as a major cause in over 70% of accidents, andit is widely agreed that a better understanding of humancapabilities and limitations - both physical and psychological -would help reduce human error and improve flight safety. This book was first published when the UK Civil AviationAuthority introduced an examination in human performance andlimitations for all private and professional pilot licences. Nowthe Joint Aviation Authorities of Europe have published a newsyllabus as part of their Joint Aviation Requirements for FlightCrew Licensing. The book has been completely revised and rewritten to takeaccount of the new syllabus. The coverage of basic aviationpsychology has been greatly expanded, and the section on aviationphysiology now includes topics on the high altitude environment andon health maintenance. Throughout, the text avoids excessive jargonand technical language. "There is no doubt that this book provides an excellent basicunderstanding of the human body, its limitations, the psychologicalprocesses and how they interact with the aviation environment. I amcurrently studying for my ATPL Ground Exams and I found this bookto be an invaluable aid. It is equally useful for those studyingfor the PPL and for all pilots who would like to be reminded oftheir physiological and psychological limitations." –General Aviation, June 2002