Humanware Practical Usability Engineering

Author : Ulf L. Andersson
Publisher : Trafford Publishing
Page : 276 pages
File Size : 55,9 Mb
Release : 2006-07-27
Category : Science
ISBN : 9781412240604

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Humanware-Practical Usability Engineering by Ulf L. Andersson Pdf

Humanware is everything which helps human beings to handle (use and look after) a product, e.g. controls and indicators, program ergonomy, location of assembly divisions in parts to be put together, signs and other markings, instructions, training and technical consultation. Against the background of how humans behave when handling a product, this book offers advice and explains principles for suitable design of humanware: how to analyse needs, design different types of humanware, and test that it works. A wide range of specific examples are described. Exercises after each chapter give readers the possibility of trying to solve humanware problems themselves. Suggested solutions are provided at the end of the book. The book is intended for practising developers, designers and technical communicators, and for students of these professions.

Author : Abha Agrawal
Publisher : Springer Science & Business Media
Page : 394 pages
File Size : 54,8 Mb
Release : 2013-10-04
Category : Medical
ISBN : 9781461474197

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Patient Safety by Abha Agrawal Pdf

Despite the evolution and growing awareness of patient safety, many medical professionals are not a part of this important conversation. Clinicians often believe they are too busy taking care of patients to adopt and implement patient safety initiatives and that acknowledging medical errors is an affront to their skills. Patient Safety provides clinicians with a better understanding of the prevalence, causes and solutions for medical errors; bringing best practice principles to the bedside. Written by experts from a variety of backgrounds, each chapter features an analysis of clinical cases based on the Root Cause Analysis (RCA) methodology, along with case-based discussions on various patient safety topics. The systems and processes outlined in the book are general and broadly applicable to institutions of all sizes and structures. The core ethic of medical professionals is to “do no harm”. Patient Safety is a comprehensive resource for physicians, nurses and students, as well as healthcare leaders and administrators for identifying, solving and preventing medical error.

Author : Kathy Baxter,Catherine Courage
Publisher : Elsevier
Page : 704 pages
File Size : 53,5 Mb
Release : 2005-01-19
Category : Computers
ISBN : 9780080520087

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Understanding Your Users by Kathy Baxter,Catherine Courage Pdf

Today many companies are employing a user-centered design (UCD) process, but for most companies, usability begins and ends with the usability test. Although usability testing is a critical part of an effective user-centered life cycle, it is only one component of the UCD process. This book is focused on the requirements gathering stage, which often receives less attention than usability testing, but is equally as important. Understanding user requirements is critical to the development of a successful product. Understanding Your Users is an easy to read, easy to implement, how-to guide on usability in the real world. It focuses on the "user requirements gathering" stage of product development and it provides a variety of techniques, many of which may be new to usability professionals. For each technique, readers will learn how to prepare for and conduct the activity, as well as analyze and present the data —all in a practical and hands-on way. In addition, each method presented provides different information about the user and their requirements (e.g., functional requirements, information architecture, task flows). The techniques can be used together to form a complete picture of the users’ requirements or they can be used separately to address specific product questions. These techniques have helped product teams understand the value of user requirements gathering by providing insight into how users work and what they need to be successful at their tasks. Case studies from industry-leading companies demonstrate each method in action. In addition, readers are provided with the foundation to conduct any usability activity (e.g., getting buy-in from management, legal and ethical considerations, setting up your facilities, recruiting, moderating activities) and to ensure the incorporation of the results into their products. ·Covers all of the significant requirements gathering methods in a readable, practical way ·Presents the foundation readers need to prepare for any requirements gathering activity and ensure that the results are incorporated into their products ·Includes invaluable worksheet and template appendices ·Includes a case study for each method from industry leaders ·Written by experienced authors who teach conference courses on this subject to usability professionals and new product designers alike

Author : Lesley Trenner,Joanna Bawa
Publisher : Springer Science & Business Media
Page : 207 pages
File Size : 53,5 Mb
Release : 2012-12-06
Category : Computers
ISBN : 9781447115304

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The Politics of Usability by Lesley Trenner,Joanna Bawa Pdf

Usability engineering makes computer systems easier to use and more relevant to business needs. Although much research has been done into methods and techniques for usability engineering, there is little available on how to put this into practice in a commercial environment. This book, written by usability professionals from a variety of non-IT organizations, take readers through the process of starting and running a Usability Group, alerting readers to potential political problems, implementation difficulties and possible solutions.

Author : Spiliotopoulos, Tasos,Papadopoulou, Panagiota,Martakos, Drakoulis,Kouroupetroglou, Georgios
Publisher : IGI Global
Page : 440 pages
File Size : 45,7 Mb
Release : 2010-01-31
Category : Computers
ISBN : 9781605668970

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Integrating Usability Engineering for Designing the Web Experience: Methodologies and Principles by Spiliotopoulos, Tasos,Papadopoulou, Panagiota,Martakos, Drakoulis,Kouroupetroglou, Georgios Pdf

"The book provides a link between theoretical research and web engineering, presenting a more holistic approach to web usability"--Provided by publisher.

Author : Anonim
Publisher : Unknown
Page : 170 pages
File Size : 46,5 Mb
Release : 1995
Category : User interfaces (Computer systems)
ISBN : IND:30000052094525

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Handbook for Practical Usability Engineering in Information Engineering Projects by Anonim Pdf

Author : Mary Beth Rosson,John M. Carroll
Publisher : Unknown
Page : 0 pages
File Size : 55,7 Mb
Release : 2001-10
Category : Computers
ISBN : 1493303619

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Usability Engineering by Mary Beth Rosson,John M. Carroll Pdf

You don't need to be convinced. You know that usability is key to the success of any interactive system-from commercial software to B2B Web sites to handheld devices. But you need skills to make usability part of your product development equation. How will you assess your users' needs and preferences? How will you design effective solutions that are grounded in users' current practices? How will you evaluate and refine these designs to ensure a quality product? "Usability Engineering: Scenario-Based Development of Human-Computer Interaction" is a radical departure from traditional books that emphasize theory and address experts. This book focuses on the realities of product development, showing how user interaction scenarios can make usability practices an integral part of interactive system development. As you'll learn, usability engineering is not the application of inflexible rules; it's a process of analysis, prototyping, and problem solving in which you evaluate tradeoffs, make reasoned decisions, and maximize the overall value of your product. * Written by prominent HCI educators who understand how to teach usability practices to students and professional developers. * Interleaves HCI theory and concepts with a running case study demonstrating their application. * Gradually elaborates the case study to introduce increasingly sophisticated usability engineering techniques. * Analyzes usability issues in realistic scenarios that describe existing or envisioned systems from the perspective of one or more users. * Emphasizes the real world of usability engineering-a world in which tradeoffs must be weighed and difficult decisions made to achieve desired results. * Includes a companion Web site which provides additional case studies in a multimedia format, along with a Java application for creating and editing scenarios. This site also provides instructors with sample syllabi, lecture slides and notes, in-class exercises, solutions to textbook exercises, additional project ideas, and links to other HCI resources.

Author : Sharon McDonald,Yvonne Waern,Gilbert Cockton
Publisher : Springer Science & Business Media
Page : 447 pages
File Size : 44,6 Mb
Release : 2012-12-06
Category : Computers
ISBN : 9781447105152

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People and Computers XIV — Usability or Else! by Sharon McDonald,Yvonne Waern,Gilbert Cockton Pdf

Currently we are at the beginnings of widespread wireless connectivity and ubiquitous computing. The Web is merging with a variety of technologies: cell phones, laptop computers, hand held organisers, information appliances, and GPS and other sensors. The capability for access anytime and anywhere is here. The increasing frequency of cell phone calls at inappropriate times testifies that people no longer can easily control access. Devices can determine where they are located and can make a range of information available to users as well as make users available to others or their devices. We have proposed a general technique that promises to assist in mediating access. It capitalises on advantages afforded by computation(Hollan & Stometta, 1992). We first described the negotiation technique in the context of problems involved in scheduling meetings and then showed that similar issues, which at first may seem unrelated but in fact have much in common, arise in other contexts. One such activity, gaining immediate access, is currently of growing importance because of expanding connectivity via wireless technology. Cell phones and related technologies make it possible to be constantly available for synchronous interaction. At times, this can be advantageous but the associated costs and benefits result in a complex tradeoff space for designers as well as users.

Author : P. M. Langdon,J. Lazar,A. Heylighen,H. Dong
Publisher : Springer
Page : 282 pages
File Size : 54,5 Mb
Release : 2014-07-08
Category : Technology & Engineering
ISBN : 9783319050959

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Inclusive Designing by P. M. Langdon,J. Lazar,A. Heylighen,H. Dong Pdf

‘Inclusive Designing’ presents the proceedings of the seventh Cambridge Workshop on Universal Access and Assistive Technology (CWUAAT '14). It represents a unique multi-disciplinary workshop for the Inclusive Design Research community where designers, computer scientists, engineers, architects, ergonomists, policymakers and user communities can exchange ideas. The research presented at CWUAAT '14 develops methods, technologies, tools and guidance that support product designers and architects to design for the widest possible population for a given range of capabilities, within a contemporary social and economic context. In the context of developing demographic changes leading to greater numbers of older people and people with disabilities, the general field of Inclusive Design Research strives to relate the capabilities of the population to the design of products. Inclusive populations of older people contain a greater variation in sensory, cognitive and physical user capabilities. These variations may be co-occurring and rapidly changing leading to a demanding design environment. Recent research developments have addressed these issues in the context of: governance and policy; daily living activities; the workplace; the built environment, Interactive Digital TV and Mobile communications. Increasingly, a need has been identified for a multidisciplinary approach that reconciles the diverse and sometimes conflicting demands of Design for Ageing and Impairment, Usability and Accessibility and Universal Access. CWUAAT provides a platform for such a need. This book is intended for researchers, postgraduates, design practitioners, clinical practitioners, and design teachers.

Author : Marion Hersh,Michael A Johnson
Publisher : Springer Science & Business Media
Page : 725 pages
File Size : 41,8 Mb
Release : 2010-05-12
Category : Technology & Engineering
ISBN : 9781846288678

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Assistive Technology for Visually Impaired and Blind People by Marion Hersh,Michael A Johnson Pdf

Equal accessibility to public places and services is now required by law in many countries. For the vision-impaired, specialised technology often can provide a fuller enjoyment of the facilities of society, from large scale meetings and public entertainments to reading a book or making music. This volume explores the engineering and design principles and techniques used in assistive technology for blind and vision-impaired people. This book maintains the currency of knowledge for engineers and health workers who develop devices and services for people with sight loss, and is an excellent source of reference for students of assistive technology and rehabilitation.

Author : Abdelsalam Helal,Mounir Mokhtari,Bessam Abdulrazak
Publisher : John Wiley & Sons
Page : 971 pages
File Size : 51,8 Mb
Release : 2008-09-22
Category : Computers
ISBN : 9780470379356

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The Engineering Handbook of Smart Technology for Aging, Disability, and Independence by Abdelsalam Helal,Mounir Mokhtari,Bessam Abdulrazak Pdf

An advanced look at smart technology to promote the independence of the elderly and disabled Ongoing research and advancements in technology are essential for the continuing independence of elderly and disabled persons. The Engineering Handbook of Smart Technology for Aging, Disability, and Independence provides a thorough analysis of these technologies and the needs of the elderly and disabled, including a breakdown of demographics, government spending, growth rate, and much more. Each chapter is written by an expert in his or her respective field, and gives readers unparalleled insight into the research and developments in a multitude of important areas, including: User-need analyses, classifications, and policies Assistive devices and systems for people with motor disabilities Assistive devices and systems for people with visual and hearing impairments Human-machine interaction and virtual reality Assistive robotics Technology for user mobility and object manipulation Smart homes as assistant environments A discussion of emerging standards and guidelines to build accessible devices, tools, and environments This book is an indispensable resource for researchers and professionals in computer science, rehabilitation science, and clinical engineering. It also serves as a valuable textbook for graduate students in the aforementioned fields.

Author : Mark C. Paulk
Publisher : Addison-Wesley Professional
Page : 472 pages
File Size : 52,8 Mb
Release : 1995
Category : Computers
ISBN : UOM:39015034894140

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The Capability Maturity Model by Mark C. Paulk Pdf

Principal Contributors and Editors: Mark C. Paulk, Charles V. Weber, Bill Curtis, Mary Beth Chrissis "In every sense, the CMM represents the best thinking in the field today... this book is targeted at anyone involved in improving the software process, including members of assessment or evaluation teams, members of software engineering process groups, software managers, and software practitioners..." From the Foreword by Watts Humphrey The Capability Maturity Model for Software (CMM) is a framework that demonstrates the key elements of an effective software process. The CMM describes an evolutionary improvement path for software development from an ad hoc, immature process to a mature, disciplined process, in a path laid out in five levels. When using the CMM, software professionals in government and industry can develop and improve their ability to identify, adopt, and use sound management and technical practices for delivering quality software on schedule and at a reasonable cost. This book provides a description and technical overview of the CMM, along with guidelines for improving software process management overall. It is a sequel to Watts Humphrey's important work, Managing the Software Process, in that it structures the maturity framework presented in that book more formally. Features: Compares the CMM with ISO 9001 Provides an overview of ISO's SPICE project, which is developing international standards for software process improvement and capability determination Presents a case study of IBM Houston's Space Shuttle project, which is frequently referred to as being at Level 5 0201546647B04062001

Author : Tula Giannini,Jonathan P. Bowen
Publisher : Springer
Page : 590 pages
File Size : 47,6 Mb
Release : 2019-05-06
Category : Computers
ISBN : 9783319974576

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Museums and Digital Culture by Tula Giannini,Jonathan P. Bowen Pdf

This book explores how digital culture is transforming museums in the 21st century. Offering a corpus of new evidence for readers to explore, the authors trace the digital evolution of the museum and that of their audiences, now fully immersed in digital life, from the Internet to home and work. In a world where life in code and digits has redefined human information behavior and dominates daily activity and communication, ubiquitous use of digital tools and technology is radically changing the social contexts and purposes of museum exhibitions and collections, the work of museum professionals and the expectations of visitors, real and virtual. Moving beyond their walls, with local and global communities, museums are evolving into highly dynamic, socially aware and relevant institutions as their connections to the global digital ecosystem are strengthened. As they adopt a visitor-centered model and design visitor experiences, their priorities shift to engage audiences, convey digital collections, and tell stories through exhibitions. This is all part of crafting a dynamic and innovative museum identity of the future, made whole by seamless integration with digital culture, digital thinking, aesthetics, seeing and hearing, where visitors are welcomed participants. The international and interdisciplinary chapter contributors include digital artists, academics, and museum professionals. In themed parts the chapters present varied evidence-based research and case studies on museum theory, philosophy, collections, exhibitions, libraries, digital art and digital future, to bring new insights and perspectives, designed to inspire readers. Enjoy the journey!

Author : Colin Shaw,John Ivens
Publisher : Springer
Page : 291 pages
File Size : 46,9 Mb
Release : 2002-09-13
Category : Business & Economics
ISBN : 9780230554719

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Building Great Customer Experiences by Colin Shaw,John Ivens Pdf

This book is about building and delivering great customer experiences. Many companies neglect this, but the physical execution and emotional impact of customer experiences, companies and brands may ultimately determine customer satisfaction and loyalty and commercial success. With the use of compelling examples and cases the authors show that this is key for all companies and organisations.

Author : F.Y. Cheng,Y.Y. Wang
Publisher : Elsevier
Page : 483 pages
File Size : 55,9 Mb
Release : 1996-10-14
Category : Science
ISBN : 0080539300

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Post-Earthquake Rehabilitation and Reconstruction by F.Y. Cheng,Y.Y. Wang Pdf

Damage assessment, rehabilitation, decision-making, social consequences, repair and reconstruction; these are all critical factors for considerations following natural disasters such as earthquakes. In order to address these issues, the United States of America and the Peoples Republic of China regularly organize bilateral symposia/workshops to investigate multiple hazard mitigation, particularly with respect to earthquake engineering. This book contains state-of-the-art reports presented by world-renowned researchers at the US/PRC Sympsosium Workshop on Post-Earthquake Rehabilitation and Reconstruction held in Kunming, Yunnan, China, May 1995. The following key areas are addressed: damage assessment of structures after earthquakes; lessons of post-earthquake recovery, rehabilitation and reconstruction, including public policy, land use options, urban planning, and design; issues in and examples of decision-making, and implementation of rehabilitation and reconstruction plans and policies; repair, strengthening, retrofit and control of structures and lifeline systems, post-earthquake socio-economic problems covering issues of relief and recovery; human and organizational behavior during emergency response, and strategies for improvement; real-time monitoring of earthquake response and damage.