Implementing Cisco Unified Communications Manager Part 2 Cipt2 Foundation Learning Guide

Author : Chris Olsen
Publisher : Cisco Press
Page : 414 pages
File Size : 48,6 Mb
Release : 2011-08-01
Category : Computers
ISBN : 9780132312141

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Implementing Cisco Unified Communications Manager, Part 2 (CIPT2) Foundation Learning Guide by Chris Olsen Pdf

Implementing Cisco Unified Communications Manager, Part 2 (CIPT2), Second Edition is a Cisco®-authorized, self-paced learning tool for CCNP Voice® foundation learning. This book provides you with the knowledge needed to install and configure a Cisco Unified Communications Manager solution in a multisite environment. By reading this book, you will gain a thorough understanding of how to apply a dial plan for a multisite environment, configure survivability for remote sites during WAN failure, and implement solutions to reduce bandwidth requirements in the IP WAN. This book focuses on Cisco Unified Communications Manager (CUCM) Release 8.x, the call routing and signaling component for the Cisco Unified Communications solution. The book has been fully updated and includes new coverage of topics such as Service Advertisement Framework (SAF), and Call Control Discovery (CCD). Whether you are preparing for CCNP Voice certification or simply want to gain a better understanding of deploying Cisco Unified Communications Manager in a multisite environment, you will benefit from the foundation information presented in this book. Implementing Cisco Unified Communications Manager, Part 2 (CIPT2), Second Edition, is part of a recommended learning path from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit www.cisco.com/go/authorizedtraining. Chris Olsen, CCVP, and CCNP, along with numerous other Cisco voice specializations, Microsoft, VMware, and Novell certifications, has been an independent IT and telephony consultant, author, and technical editor for more than 15 years. He has been a technical trainer for more than 19 years and has taught more than 60 different courses in Cisco, Microsoft, VMware, and Novell. For the last seven years he has specialized in Cisco, and recently Microsoft Unified Communications along with VMware virtualization and Cisco data center technologies. He has done a wide array of IT and telephony consulting for many different companies. · Identify multisite issues and deployment solutions · Implement multisite connections · Apply dial plans for multisite deployments · Examine remote site redundancy options · Implement Survivable Remote Site Telephony (SRST) and Media Gateway Control Protocol (MGCP) Fallback · Implement CUCM Express in SRST mode · Implement bandwidth management and call admission control (CAC) · Configure device and extension mobility · Apply Service Advertisement Framework (SAF) and Call Control Discovery (CCD) This volume is in the Foundation Learning Guide Series offered by Cisco Press®. These guides are developed together with Cisco as the only authorized, self-paced learning tools that help networking professionals build their understanding of networking concepts and prepare for Cisco certification exams.

Author : Chris Olsen
Publisher : Pearson Education
Page : 632 pages
File Size : 49,9 Mb
Release : 2008-10-09
Category : Computers
ISBN : 9781587056161

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Implementing Cisco Unified Communications Manager, Part 2 (CIPT2) (Authorized Self-Study Guide) by Chris Olsen Pdf

Authorized Self-Study Guide Implementing Cisco Unified Communications Manager Part 2 (CIPT2) Foundation learning for CIPT2 exam 642-456 Chris Olsen Implementing Cisco Unified Communications Manager, Part 2 (CIPT2), is a Cisco®-authorized, self-paced learning tool for CCVP® foundation learning. This book provides you with the knowledge needed to install and configure a Cisco Unified Communications Manager solution in a multisite environment. By reading this book, you will gain a thorough understanding of how to apply a dial plan for a multisite environment, configure survivability for remote sites during WAN failure, implement solutions to reduce bandwidth requirements in the IP WAN, enable Call Admission Control (CAC) and automated alternate routing (AAR), and implement device mobility, extension mobility, Cisco Unified Mobility, and voice security. This book focuses on Cisco Unified CallManager Release 6.0, the call routing and signaling component for the Cisco Unified Communications solution. It also includes H.323 and Media Gateway Control Protocol (MGCP) gateway implementation, the use of a Cisco Unified Border Element, and configuration of Survivable Remote Site Telephony (SRST), different mobility features, and voice security. Whether you are preparing for CCVP certification or simply want to gain a better understanding of deploying Cisco Unified Communications Manager in a multisite environment, you will benefit from the foundation information presented in this book. Implementing Cisco Unified Communications Manager, Part 2 (CIPT2), is part of a recommended learning path from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit www.cisco.com/go/authorizedtraining. Chris Olsen is the president and founder of System Architects, Inc., a training and consulting firm specializing in Cisco, Microsoft, and Novell networking; IP telephony; and information technologies. Chris has been teaching and consulting in the networking arena for more than 15 years. He currently holds his CCNA®, CCDA®, CCNP®, and CCVP certifications, as well as various Microsoft certifications. Identify multisite issues and deployment solutions Implement multisite connections Apply dial plans for multisite deployments Examine remote site redundancy options Deploy Cisco Unified Communications Manager Expressin SRST mode Implement bandwidth management, call admission control (CAC), and call applications on Cisco IOS® gateways Configure device, extension mobility, and Cisco unified mobility Understand cryptographic fundamentals and PKI Implement security in Cisco Unified Communications Manager This volume is in the Certification Self-Study Series offered by Cisco Press®. Books in this series provide officially developed self-study solutions to help networking professionals understand technology implementations and prepare for the Cisco Career Certifications examinations. Category: Cisco Unified Communications Manager 6.0 Covers: CIPT2 Exam 642-456

Author : Chris Olsen,CCVP Chris Olsen CCSI
Publisher : Unknown
Page : 471 pages
File Size : 54,6 Mb
Release : 2008
Category : Computer networks
ISBN : 1587056143

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Authorized Self-Study Guide Implementing Cisco Unified Communications Manager, Part 2 (CIPT2) by Chris Olsen,CCVP Chris Olsen CCSI Pdf

Author : Chris Olsen
Publisher : Unknown
Page : 448 pages
File Size : 50,9 Mb
Release : 2011
Category : Electronic data processing personnel
ISBN : 0132312174

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Implementing Cisco Unified Communications Manager by Chris Olsen Pdf

Author : Dennis Hartmann,Chris Olsen
Publisher : Pearson Education
Page : 0 pages
File Size : 51,7 Mb
Release : 2008
Category : Computer networks
ISBN : 1587055619

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Implementing Cisco Unified Communications Manager by Dennis Hartmann,Chris Olsen Pdf

Authorized Self-Study Guide Implementing Cisco Unified Communications Manager Part 2 (CIPT2) Foundation learning for CIPT2 exam 642-456 Chris Olsen Implementing Cisco Unified Communications Manager, Part 2 (CIPT2), is a Cisco®-authorized, self-paced learning tool for CCVP® foundation learning. This book provides you with the knowledge needed to install and configure a Cisco Unified Communications Manager solution in a multisite environment. By reading this book, you will gain a thorough understanding of how to apply a dial plan for a multisite environment, configure survivability for remote sites during WAN failure, implement solutions to reduce bandwidth requirements in the IP WAN, enable Call Admission Control (CAC) and automated alternate routing (AAR), and implement device mobility, extension mobility, Cisco Unified Mobility, and voice security. This book focuses on Cisco Unified CallManager Release 6.0, the call routing and signaling component for the Cisco Unified Communications solution. It also includes H.323 and Media Gateway Control Protocol (MGCP) gateway implementation, the use of a Cisco Unified Border Element, and configuration of Survivable Remote Site Telephony (SRST), different mobility features, and voice security. Whether you are preparing for CCVP certification or simply want to gain a better understanding of deploying Cisco Unified Communications Manager in a multisite environment, you will benefit from the foundation information presented in this book. Implementing Cisco Unified Communications Manager, Part 2 (CIPT2), is part of a recommended learning path from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit www.cisco.com/go/authorizedtraining. Chris Olsen is the president and founder of System Architects, Inc., a training and consulting firm specializing in Cisco, Microsoft, and Novell networking; IP telephony; and information technologies. Chris has been teaching and consulting in the networking arena for more than 15 years. He currently holds his CCNA®, CCDA®, CCNP®, and CCVP certifications, as well as various Microsoft certifications. Identify multisite issues and deployment solutions Implement multisite connections Apply dial plans for multisite deployments Examine remote site redundancy options Deploy Cisco Unified Communications Manager Expressin SRST mode Implement bandwidth management, call admission control (CAC), and call applications on Cisco IOS® gateways Configure device, extension mobility, and Cisco unified mobility Understand cryptographic fundamentals and PKI Implement security in Cisco Unified Communications Manager This volume is in the Certification Self-Study Series offered by Cisco Press®. Books in this series provide officially developed self-study solutions to help networking professionals understand technology implementations and prepare for the Cisco Career Certifications examinations. Category: Cisco Unified Communications Manager 6.0 Covers: CIPT2 Exam 642-456

Author : Olsen
Publisher : Pearson Education India
Page : 522 pages
File Size : 40,9 Mb
Release : 2008-09
Category : Electronic
ISBN : 8131726525

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Implementing Cisco Unified Communications Manager, Part 2 (CIPT2) (Authorized Self-Study Guide) by Olsen Pdf

Author : William Alexander Hannah,Akhil Behl
Publisher : Cisco Press
Page : 625 pages
File Size : 49,9 Mb
Release : 2016-03-05
Category : Computers
ISBN : 9780134305707

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Implementing Cisco IP Telephony and Video, Part 2 (CIPTV2) Foundation Learning Guide (CCNP Collaboration Exam 300-075 CIPTV2) by William Alexander Hannah,Akhil Behl Pdf

Now fully updated for Cisco’s new CIPTV2 300-075 exam, Implementing Cisco IP Telephony and Video, Part 2 (CIPTV2) Foundation Learning Guide is your Cisco® authorized learning tool for CCNP® Collaboration preparation. Part of the Cisco Press Foundation Learning Series, it teaches advanced skills for implementing a Cisco Unified Collaboration solution in a multisite environment. The authors show how to implement Uniform Resource Identifier (URI) dialing, globalized call routing, Intercluster Lookup Service and Global Dial Plan Replication, Cisco Service Advertisement Framework and Call Control Discovery, tail-end hop-off, Cisco Unified Survivable Remote Site Telephony, Enhanced Location Call Admission Control (CAC) and Automated Alternate Routing (AAR), and important mobility features. They introduce each key challenge associated with Cisco Unified Communications (UC) multisite deployments, and present solutions-focused coverage of Cisco Video Communication Server (VCS) Control, the Cisco Expressway Series, and their interactions with Cisco Unified Communications Manager. Each chapter opens with a topic list that clearly identifies its focus, ends with a quick-study summary of key concepts, and presents review questions to assess and reinforce your understanding. The authors present best practices based on Cisco Solutions Reference Network Designs and Cisco Validated Designs, and illustrate operation and troubleshooting via configuration examples and sample verification outputs. This guide is ideal for all certification candidates who want to master all the topics covered on the CIPTV2 300-075 exam. Shows how to craft a multisite dial plan that scales, allocates bandwidth appropriately, and supports QoS Identifies common problems and proven solutions in multisite UC deployments Introduces best practice media architectures, including remote conferencing and centralized transcoding Thoroughly reviews PSTN and intersite connectivity options Shows how to provide remote site telephony and branch redundancy Covers bandwidth reservation at UC application level with CAC Explains how to plan and deploy Cisco Device Mobility, Extension Mobility, and Unified Mobility Walks through deployment of Cisco Video Communication Server and Expressway series, including user and endpoint provisioning Covers Cisco UCM and Cisco VCS interconnections Shows how to use Cisco UC Mobile and Remote Access Covers fallback methods for overcoming IP WAN failure Demonstrates NAT traversal for video and IM devices via VCS Expressway Introduces dynamic dial plan learning via GDPR, SAD, or CCD

Author : Josh Finke,Dennis Hartmann
Publisher : Cisco Press
Page : 496 pages
File Size : 54,9 Mb
Release : 2012
Category : Computers
ISBN : 9781587204180

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Implementing Cisco Unified Communications Manager by Josh Finke,Dennis Hartmann Pdf

Rev. ed. of: Implementing Cisco Unified Communications Manager: authorized self-study guide / Dennis Hartmann, Chris Olsen. c2008-c2009.

Author : Joshua Samuel Finke,Dennis Hartmann
Publisher : Cisco Press
Page : 496 pages
File Size : 50,7 Mb
Release : 2011-08-09
Category : Computers
ISBN : 9780132103541

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Implementing Cisco Unified Communications Manager, Part 1 (CIPT1) Foundation Learning Guide by Joshua Samuel Finke,Dennis Hartmann Pdf

Implementing Cisco Unified Communications Manager, Part 1 (CIPT1) Foundation Learning Guide Second Edition Josh Finke, CCIE® No. 25707 Dennis Hartmann, CCIE® No. 15651 Foundation Learning for the CCNP Voice CIPT1 642-447 exam Implementing Cisco Unified Communications Manager, Part 1 (CIPT1), Second Edition is a Cisco®-authorized, self-paced learning tool for CCNP Voice® foundation learning. This book provides the knowledge necessary to implement a Cisco Unified Communications Manager (CUCM) solution at a single-site environment. By reading this book, you will learn how to perform post-installation tasks, configure CUCM, implement Media Gateway Control Protocol (MGCP) and H.323 gateways, and build dial plans to place On-Net and Off-Net phone calls. You will also implement media resources, IP Phone Services, Cisco Unified Communications Manager native presence, and Cisco Unified Mobility. This book focuses primarily on CUCM version 8.x, which is the call routing and signaling component for the Cisco Unified Communications solution. This book has been fully updated with new coverage of CUCM phone services, Cisco Unified Manager Assistant, Cisco Unified Mobility, and H.323 gateways. Whether you are preparing for CCNP Voice certification or simply want to gain a better understanding of Cisco Unified Communications Manager fundamentals, you will benefit from the foundation information presented in this book. Implementing Cisco Unified Communications Manager, Part 1 (CIPT1), Second Edition, is part of a recommended learning path from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit www.cisco.com/go/authorizedtraining. n Understand Cisco Unified Communications Manager architecture and components n Evaluate CUCM deployment models n Set up and configure CUCM services n Implement and harden IP phones n Manage user accounts n Configure Catalyst® switches for power over Ethernet and voice VLAN requirements n Deploy MGCP and H.323 gateways n Configure call routing and digit manipulation n Set up calling privileges and call coverage n Deploy various media resources, features, and applications n Establish Presence-enabled speed dials and lists n Implement Cisco Unified Manager Assistant and Cisco Unified Mobile This volume is in the Foundation Learning Guide Series offered by Cisco Press®. These guides are developed together with Cisco as the only authorized, self-paced learning tools that help networking professionals build their understanding of networking concepts and prepare for Cisco certification exams.

Author : Chris Olsen
Publisher : Unknown
Page : 128 pages
File Size : 40,9 Mb
Release : 2008
Category : Electronic data processing personnel
ISBN : OCLC:662593245

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Implementing Cisco Unified Communications Manager by Chris Olsen Pdf

Author : Dennis Hartmann
Publisher : Pearson Education
Page : 539 pages
File Size : 54,9 Mb
Release : 2008-06-23
Category : Computers
ISBN : 9780132796828

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Implementing Cisco Unified Communications Manager, Part 1 (CIPT1) (Authorized Self-Study Guide) by Dennis Hartmann Pdf

Foundation learning for CIPT1 exam 642-446 Dennis Hartmann, CCIE® No. 15651 Implementing Cisco Unified Communications Manager, Part 1 (CIPT1), is a Cisco®-authorized, self-paced learning tool for CCVP® foundation learning. This book provides the knowledge necessary to install, configure, and deploy a Cisco Unified Communications solution based on Cisco Unified Communications Manager, the call routing and signaling component of the Cisco Unified Communications solution. By reading this book, you will gain an understanding of deploying a Cisco Unified Communications Manager to support single site, centralized, distributed, and hybrid call processing models. This book focuses on Cisco Unified Communications Manager Release 6.x. You will learn how to install and configure Cisco Unified Communications Manager, power over Ethernet switches, and gateways using MGCP. You will also learn how to build a scalable dial plan for on-net and off-net calls. The dial plan chapters of the book cover call routing, call coverage, digit manipulation, class of service, and call coverage components. This book will teach you how to implement media resources, LDAP directory integration, and various endpoints including Skinny Client Control Protocol (SCCP) and Session Initiation Protocol (SIP). Cisco Unified Video Advantag endpoint configuration is covered, in addition to, Cisco Unity® voice mail integration and basic voice mail box creation. Various user features are discussed including Presence. Whether you are preparing for CCVP certification or simply want to gain a better understanding of Cisco Unified Communications Manager fundamentals, you will benefit from the foundation information presented in this book. Implementing Cisco Unified Communications Manager, Part 1 (CIPT1), is part of a recommended learning path from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit www.cisco.com/go/authorizedtraining. Dennis J. Hartmann, CCIE® No. 15651 is a lead Unified Communications instructor at Global Knowledge. Dennis has been working with CallManager since CallManager 2.0. Dennis has various technical certifications: CCIE No. 15651, CCVP, CCSI, CCNP®, CCIP®, and MCSE. Dennis has worked with various Fortune 500 companies including AT&T, Sprint, Merrill Lynch, KPMG, and Cabletron Systems. Understand Cisco Unified Communications Manager architecture and components Evaluate Cisco Unified Communications Manager deployment models Install, upgrade, and administer Cisco Unified Communications Manager Apply network configuration, NTP, and DHCP configuration options Configure and manage user accounts Deploy various Cisco Unified IP Phones Configure Catalyst® switches for power over Ethernet and voice VLAN requirements Harden IP Phones to mitigate security risks Configure Media Gateway Control Protocol (MGCP) gateways Configure dial plans, call routing, and digit manipulation Deploy various media resources and user features Integrate Cisco Unity Voicemail with Cisco Unified Communications Manager Configure video-enabled IP Phones This volume is in the Certification Self-Study Series offered by Cisco Press®. Books in this series provide officially developed self-study solutions to help networking professionals understand technology implementations and prepare for the Cisco Career Certifications examinations. Category: Cisco Unified Communications Manager 6 Covers: CIPT1 exam 642-446 $65.00 USA / $72.00 CAN

Author : Akhil Behl,Joshua Samuel Finke,Berni Gardiner
Publisher : Cisco Press
Page : 639 pages
File Size : 48,7 Mb
Release : 2016-09-29
Category : Computers
ISBN : 9780134305370

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Implementing Cisco IP Telephony and Video, Part 1 (CIPTV1) Foundation Learning Guide (CCNP Collaboration Exam 300-070 CIPTV1) by Akhil Behl,Joshua Samuel Finke,Berni Gardiner Pdf

Now fully updated for Cisco’s new CIPTV1 300-070 exam Implementing Cisco IP Telephony and Video, Part 1(CIPTV1) Foundation Learning Guide is your Cisco® authorized learning tool for CCNP® Collaboration preparation. Part of the Cisco Press Foundation Learning Series, it teaches essential knowledge and skills for building and maintaining a robust and scalable Cisco Collaboration solution. The authors focus on deploying the Cisco Unified Communications Manager (CUCM), CUCM features, CUCM based call routing, Cisco IOS Voice Gateways, Cisco Unified Border Element (CUBE), and Quality of Service (QoS). They introduce each key challenge associated with configuring CUCM, implementing gateways and CUBE, and building dial plans to place on-net and off-net calls using traditional numbered dial plans and Uniform Resource Identifiers (URIs). They show how to implement conferencing and other media resources, and prepare you to apply QoS features for voice and video. Each chapter opens with a topic list that clearly identifies its focus, ends with a quick-study summary of key concepts, and presents review questions to assess and reinforce your understanding. The authors present Cisco best practices, and illustrate operations and problem solving via realistic examples. This guide is ideal for all certification candidates who want to master all the topics covered on the CIPTV1 300-070 exam. The official book for Cisco Networking Academy’s new CCNP CIPTV1 course includes all new Learning@ Cisco CIPTV1 e-Learning course content: Covers CUCM architecture, deployment models, and tradeoffs Walks through bringing CUCM online, deploying endpoints, and setting up users Explains how to create a solid IP Phone foundation for advanced services Covers dial plan elements, design, and implementation Reviews key call routing elements Explains digit manipulation Shows how to control user access Discusses audio/video resources and videoconferencing Covers QoS tools and preferential call handling Explains external connections via Cisco IOS Voice Gateways and CUBE Streamlines review with clear summaries, assessment questions, and objectives

Author : Kevin Wallace
Publisher : Cisco Press
Page : 732 pages
File Size : 45,8 Mb
Release : 2011
Category : Electronic data processing personnel
ISBN : 9781587204197

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Implementing Cisco Unified Communications Voice Over IP and QoS (CVOICE) Foundation Learning Guide by Kevin Wallace Pdf

Previous ed.: Authorized self-study guide: Cisco Voice over IP (CVOICE) / Kevin Wallace. c2009.

Author : Chris Olsen
Publisher : Cisco Press
Page : 602 pages
File Size : 40,5 Mb
Release : 2015-12-22
Category : Computers
ISBN : 9780134272979

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Implementing Cisco Collaboration Applications (CAPPS) Foundation Learning Guide (CCNP Collaboration Exam 300-085 CAPPS) by Chris Olsen Pdf

Now fully updated for the new Cisco CAPPS 300-085 exam, Implementing Cisco Collaboration Applications (CAPPS) Foundation Learning Guide is your Cisco® authorized learning tool for CCNP® Collaboration preparation. Part of the Cisco Press Foundation Learning Series, it teaches advanced skills for designing, deploying, configuring, and troubleshooting Cisco Collaboration and Unified Communications applications, devices, and networks. Author Chris Olsen shows how to effectively use Cisco Unity Connection, Cisco Unity Express, Cisco Instant Message and Presence, Cisco TelePresence Video Communication Server, and Cisco TelePresence Management Suite in production environments. He begins by introducing the server platforms and overlays that are the basis for all Cisco Unity Connection design and integration. Next, he presents in-depth coverage of a wide range of essential tasks–from user configuration to voicemail redundancy, configuring Cisco Jabber Mobile, to provisioning Cisco Prime Collaboration. Each chapter opens with a list of topics that clearly identifies its focus. Each chapter ends with a summary of key concepts for quick study, as well as review questions to assess and reinforce your understanding. Throughout, configuration examples and sample verification outputs illustrate critical issues in network operation and troubleshooting. Whether you are preparing for the CCNP Collaboration certification exams or you are just interested in learning about how to deploy and operate Cisco collaboration applications, you will find this book to be an invaluable resource. Shows how to integrate Cisco Unity Connection with Cisco Unified Communications Manager or other PBXs Covers configuring Cisco Unity Connection users, templates, service classes, distribution lists, security, LDAP, dial plans, and call management Walks through Unified Messaging single Inbox configuration Shows how to design, integrate, and configure feature-rich branch office messaging solutions with Cisco Unity Express Explains Cisco Unified IM and Presence components, design, integration, deployment, and feature configuration Covers Cisco Jabber and Cisco Jabber Mobile configuration Guides you through deploying Cisco Collaboration Systems Applications with Cisco Prime Collaboration Introduces Cisco TelePresence Management Suite (Cisco TMS) capabilities and scheduling options This book is in the Foundation Learning Guide Series. These guides are developed together with Cisco® as the only authorized, self-paced learning tools that help networking professionals build their understanding of networking concepts and prepare for Cisco certification exams.

Author : David J. Bateman
Publisher : Cisco Press
Page : 696 pages
File Size : 50,7 Mb
Release : 2011-05-09
Category : Computers
ISBN : 9781587142369

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Configuring Cisco Unified Communications Manager and Unity Connection by David J. Bateman Pdf

The definitive, up-to-date guide to planning, configuring, and administering Cisco call processing and voice messaging. This book brings together all the hands-on knowledge you need to successfully configure and administer Cisco’s flagship IP voice systems, including Cisco Unified Communications Manager (CUCM), Unity, and Unity Connection. Fully updated for the new CUCM, Unity, and Unity Connection, version 8, it presents step-by-step procedures for every common and complex task that installers, integrators, and administrators will encounter. Long-time Cisco voice implementer and instructor David Bateman begins with clear, well-organized explanations of Cisco Voice over IP technology, including its key functions and devices. Next, he guides you through preparation and deployment, including configuring CUCM for maximum performance, removing DNS dependencies, defining enterprise parameters, configuring regions, and enforcing security. The author presents quick access, step-by-step solutions for dozens of post-deployment tasks, each with thorough instructions and cross-references to prerequisite tasks wherever needed. He demonstrates how to integrate features to create more powerful IP voice systems, thoroughly introduces Cisco’s new management interface, and provides extensive coverage of the latest feature enhancements. David Bateman is a certified Cisco instructor, CCNA, and director of curriculum development for Skyline-ATS. He has 20+ years of internetworking experience, including more than a decade as a senior LAN/WAN engineer in networks serving up to 5,000 users. He then ran the business operations of a technical services company while maintaining his existing networking client base. David has taught and implemented Cisco voice technologies since 2000. He authored this book’s first edition, and co-authored CCNA Voice Exam Cram. Establish a foundation for CUCM: configure services, set enterprise parameters, register devices, and more Add gateways and client devices Create dial plans, including route patterns, route lists, route groups, CTI route points, translation patterns, and route filters Configure Class of Service (CoS) and Call Admission Control Implement IP phone service, media resources, and Extension Mobility Prepare to deploy Unity/Connection: verify integration; define system parameters; and create templates, distribution lists, and CoS Add, import, and manage users Make the most of Unity/Connection call management, from basic auto-attendant to advanced routing rules and audio-text Integrate legacy voicemail systems Master Unity/Connection’s key administrative tools and utilities Use time-of-day routing, call queuing, and other advanced features This IP communications book is part of the Cisco Press® Networking Technology Series. IP communications titles from Cisco Press help networking professionals understand voice and IP telephony technologies, plan and design converged networks, and implement network solutions for increased productivity.