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Author : Nigel H. Croft,Quality Council of India
Publisher : Unknown
Page : 104 pages
File Size : 45,9 Mb
Release : 2009
Category : Electronic
ISBN : LCCN:2014356058
Author : DIVYA SINGHAL,K. R. SINGHAL
Publisher : PHI Learning Pvt. Ltd.
Page : 199 pages
File Size : 50,9 Mb
Release : 2012-04-02
Category : Business & Economics
ISBN : 9788120345744
ISO 9000 series standards have changed the whole concept of quality management methods. ISO 9001:2008 QMS standard has been implemented and ISO 9000 series standards have been adopted as national standards or endorsed for use in 178 countries and economies. ISO 9001:2008 Quality Management System (QMS) is based on eight quality management principles and there are various internal and external benefits of implementing this standard, whether or not an organization goes for certification. This book provides the readers with an accessible and up-to-date introduction to the essentials of a quality management system, discusses what is in the ISO 9001:2008 QMS and shows how the organizations can implement this system. With the authors’ extensive experience in QMS audit, training and advisory services, the book incorporates basic information on understanding and implementing ISO 9001:2008 QMS and highlights its importance towards making quality the fundamental business principle. The text contains plenty of practical tips and guidance on how to implement ISO 9001:2008 QMS in the real world. It discusses sample QMS procedures, emphasizes the importance of maintaining a value added internal audit system and highlights the necessity of developing the QMS documentation procedures. Apart from the regular BBA, MBA, and diploma courses in Total Quality Management, this book is also suitable for Management Development Programmes in Quality Management and ISO 9001 offered to professionals by many of the B-schools.
Author : D.H. Stamatis
Publisher : CRC Press
Page : 391 pages
File Size : 50,8 Mb
Release : 2012-02-02
Category : Business & Economics
ISBN : 9781466500716
Essentials for the Improvement of Healthcare Using Lean & Six Sigma is all about real and immediate quality improvement. Written by D.H. Stamatis, a renowned expert in organizational development and quality, the book addresses concerns that can be ameliorated with minimal government intervention. Detailing immediate paths for improvement fundamental to primary care, hospitals, and managed care, the book: Introduces much-needed mechanics of change, including transitioning from hierarchical groups to interactive inclusionary teams Focuses on customer satisfaction as a key indicator of quality Explains how Lean and Six Sigma tools can be readily applied to healthcare Spotlights primary care, including how to define and redesign its process and develop better metrics Presents IT applications that will improve billing, documentation, and patient care Examines Malcolm Baldrige National Quality Award criteria as it applies to healthcare Illustrates quality improvements and best practices through real world case studies Includes a companion CD with Six Sigma forms and formulas, Lean improvement tools, and other quality tools and worksheets Whether you think advances in technology and medicine, coupled with freedom of choice, makes the U.S. healthcare system the best in the world, or whether you believe growing costs, regulatory morass, and a tort-obsessed culture drop it to the bottom; it is evident that the processes currently employed and the subsequent defensive medicine philosophy that has resulted will not be able to meet the future demands of our aging society. Through Six Sigma and Lean, this text moves the focus from reactive controls to the proactive efficiency required to implement real and sustainable quality improvements that will allow us to forge a system that is all about wellness.
Author : David Hoyle
Publisher : Routledge
Page : 816 pages
File Size : 40,5 Mb
Release : 2009-10-26
Category : Business & Economics
ISBN : 9781136438257
Whether you are establishing a quality management system for the first time or improving your existing system, this best-selling guide to effective quality management using the ISO 9000 family of standards as a framework for business process management (BPM) and improvement is an essential addition to your quality bookshelf. For newcomers to the field and those needing a refresh on the fundamental principles, quality expert David Hoyle covers the crucial background including the importance and implications of quality system management, enabling those seeking ISO 9001 certification to take a holistic approach that will bring about true business improvement and sustained success. Packed with insights into how the standard has been used, misused and misunderstood, ISO 9000 Quality Systems Handbook will help you to build an effective management system, help you decide if ISO 9001 certification is right for your company and gently guide you through the terminology, requirements and implementation of practices to enhance performance. With chapter headings matched to the structure of the standard and clause numbers included for ease of reference, each chapter now also begins with a preview to help you decide which to study and which to skip. The book also includes essential concepts and principles, important issues to be understood before embarking upon implementation, different approaches that can be taken to achieving, sustaining and improving quality, and guidance on system assessment, certification and continuing development. Clear tables, summary checklists and diagrams make light work of challenging concepts and downloadable template report forms, available from the book's companion website, take the pain out of compiling the necessary documentation. Don't waste time trying to achieve certification without this tried and trusted guide to improving your business—let David Hoyle lead you towards a better quality management system and see the difference it can make to your processes and profits!
Author : Ray Tricker
Publisher : Routledge
Page : 614 pages
File Size : 47,9 Mb
Release : 2014-01-21
Category : Business & Economics
ISBN : 9781134504374
Small businesses face many challenges today, including the increasing demand by larger companies for ISO compliance. Compliance is a challenging task for any organisation and can often be time consuming and costly, particularly for small businesses who are unlikely to have quality assurance experts on the payroll. However, it is still possible to achieve compliance without the need for expensive consultancy or training that takes you out of the office! Ray Tricker has already guided hundreds of businesses through the challenge and this, the 5th edition of his life-saving ISO guide, has been rewritten and refined following 5 years' field use of working with the standard. The one area that an organisation (particularly a small business) always wants to know is ‘how much is it going to cost to implement and operate a QMS compliant with ISO 9001: 2008 – and is it going to be worth the trouble?!’ Due to popular demand, Edition 5 now includes a brand new chapter on the cost of implementing ISO 9001:2008. This edition provides: Relevant examples that put the concepts and requirements of the standard into a real-life context Down to earth explanations to help you determine what you need to work in compliance with and/or achieve certification to ISO 9001:2008 An example of a complete, generic, Quality Management System consisting of a Quality Manual plus a whole host of Quality Processes, Quality Procedures and Work Instructions Access to a free, software copy of this generic QMS files (available from the author) to give you a starting-point from which to develop your own documentation. ISO 9001:2008 is the most widely followed quality management standard and the rewards can be great, opening up new business opportunities, as well as bringing real improvements to your processes and outputs.
Author : Ray Tricker
Publisher : Taylor & Francis
Page : 650 pages
File Size : 51,7 Mb
Release : 2016-10-04
Category : Business & Economics
ISBN : 9781317685685
Small businesses face many challenges today, including the increasing demand by larger companies for ISO 9001compliance, a challenging task for any organisation and in particular for a small business without quality assurance experts on its payroll. Ray Tricker has already guided hundreds of businesses through to ISO accreditation, and this sixth edition of his life-saving ISO guide provides all you need to meet the new 2015 standards. ISO 9001:2015 for Small Businesses helps you understand what the new standard is all about and how to achieve compliance in a cost effective way. Covering all the major changes to the standards, this book provides direct, accessible and straightforward guidance. This edition includes: down-to-earth explanations to help you determine what you need to enable you to work in compliance with and/or achieve certification to ISO 9001:2015; a contextual explanation of ISO 9001 within the structure of ISO 9000 family of standards; a detailed description of the structure of ISO 9001:2015 and its compliance with Annex SL; coverage of the new requirements for Risk Management and Risk Analysis; a guide to the costs involved in implementing ISO 9001:2015 and advice on how to control costs; an example of a complete, generic Quality Management System consisting of a Quality Manual plus a whole host of Quality Processes, Quality Procedures and Word Instructions; and access to a free, software copy of these generic QMS files to give you a starting point from which to develop your own documentation. This book is also supported with a complete bibliography containing abbreviations and acronyms as well as a glossary of terms. This comprehensive text will provide you and your small business with a complete guide on your way to ISO compliance.
Author : Anonim
Publisher : American Recycler
Page : 40 pages
File Size : 41,8 Mb
Release : 2024-06-23
Category : Electronic
ISBN : 8210379456XXX
Author : Craig Cochran
Publisher : Paton Professional
Page : 284 pages
File Size : 42,5 Mb
Release : 2015-11-16
Category : Business & Economics
ISBN : 9781932828733
ISO 9001 hasn't changed much in the last 15 years... until now! ISO 9001:2015 is a MAJOR revision. A LOT has changed. Requirements have been added and removed. Content has shifted to different sections and clauses. ISO 9001:2015 is built upon a completely different structure with the adoption of Annex SL. This may seem like a lot to take in, and it is. Fortunately, bestselling author Craig Cochran has translated ISO 9001:2015 into plain English that anyone can understand. Just as he did with the bestselling ISO 9001 in Plain English Cochran has written a comprehensive yet easily understandable guide to ISO 9001:2015. ISO 9001:2015 in Plain English was written so that anyone at any level of the organization can get to the heart of the standard’s requirements and how they apply to the organization quickly and simply. Plus, Cochran shows what has changed between the 2008 and 2015 version. This straightforward book is ideal for people who are new to ISO 9001:2015, experienced ISO coordinators who want to get more out of an established system as they transition to the new standard, and for employees who just need a basic understanding of what ISO 9001:2015 is and how it applies to them. Cochran explains each of ISO 9001:2015’s sections and clauses using real-world examples and frequently asked questions.
Author : Peter Plenkiewicz Ph. D.,Peter Plenkiewicz
Publisher : iUniverse
Page : 251 pages
File Size : 54,8 Mb
Release : 2010
Category : Business & Economics
ISBN : 9781450204217
THE EXECUTIVE GUIDE TO BUSINESS PROCESS MANAGEMENT has been written primarily for business executives, decision makers, informal leaders, and managers to provide a highlevel comprehensive overview of the powerful family of Business Process Management (BPM) methodologies. It is also for people who want to build the wealth of their organizations by applying sound, effective, and sustainable improvement strategies. The book provides a comprehensive, high-level overview of specific strategies to achieve continuous improvement objectives by applying Business Process Management methodologies. The author strongly believes that implementation of Lean, Six Sigma, or similar methodologies based on BPM paradigms significantly transform organizations, and dramatically increase their efficiency, effectiveness, and ability to achieve faster business goals and meet customer expectations. The hope is that this book will not only change the way you think about your organization, how it functions, and how it can excel, but that it will also have a profound impact on your life by making it equally successful. Many of the techniques and tools described here can dramatically improve your professional or even private life.
Author : Surender S. Ghonkrokta
Publisher : CRC Press
Page : 222 pages
File Size : 44,5 Mb
Release : 2017-05-25
Category : Technology & Engineering
ISBN : 9781351775113
Food system has become complex with globalisation and there are stringent requirements from food business operators. In this respect there is a need to bring together aspects of food security, food safety management, food quality management, food analysis and risk analysis. This book focuses on all these aspects hence it would find wide application amongst academia, researchers, food regulators, auditors and consumers.
Author : Andreas Jedlitschka,Outi Salo
Publisher : Springer
Page : 448 pages
File Size : 48,7 Mb
Release : 2008-06-17
Category : Computers
ISBN : 9783540695660
On behalf of the PROFES Organizing Committee, we are proud to present to you the proceedings of the 9th International Conference on Product-Focused Software Process Improvement (PROFES 2008) held in Frascati - Monteporzio Catone, Rome, Italy. Since 1999, PROFES has established itself as one of the recognized international process improvement conferences. The main theme of PROFES is professional so- ware process improvement (SPI) motivated by product and service quality needs. Focussing on a product to be developed, PROFES 2008 addressed both quality en- neering and management topics including processes, methods, techniques, tools, - ganizations, and enabling SPI. Both solutions found in practice and the relevant research results from academia were presented. Domains such as the automotive and mobile applications industry are growing r- idly, resulting in a strong need for professional development and improvement. Nowadays, the majority of embedded software is developed in collaboration, and distribution of embedded software development continues to increase. Thus, PROFES 2008 addressed different development modes, roles in the value chain, stakeholders’ viewpoints, collaborative development, as well as economic and quality aspects. - ile development was included again as one of the themes. Since the beginning of the series of PROFES conferences, the purpose has been to bring to light the most recent findings and novel results in the area of process - provement, and to stimulate discussion among researchers, experienced professionals, and technology providers from around the world.
Author : Lorri Hunt,Denise E. Robitaille,Craig Williams
Publisher : Paton Professional
Page : 166 pages
File Size : 54,5 Mb
Release : 2008
Category : Business & Economics
ISBN : 1932828230
Author : Nicos Sykianakis,Persefoni Polychronidou,Anastasios Karasavvoglou
Publisher : Springer
Page : 557 pages
File Size : 44,8 Mb
Release : 2019-07-11
Category : Business & Economics
ISBN : 9783030121693
The papers in this proceedings volume were presented at the 9th international conference “The Economies of the Balkan and Eastern European Countries in the Changing World” (EBEEC) held in Athens, Greece, in April 2017. They include the scientific results of research on current issues relevant for the wider area of Eastern Europe. Authors from 30 different countries develop new ideas, covering topics such as international economies, European integration, the economic crisis, macroeconomics, banking, stock markets, education, energy, innovation, and marketing. The contributions also examine the role of the economies of the Balkan and Eastern European countries in a pan-European context.
Author : Charles Nelson,William Ronco,John Beveridge,Jack Reigle,James Cramer
Publisher : Routledge
Page : 523 pages
File Size : 53,9 Mb
Release : 2017-11-27
Category : Architecture
ISBN : 9781351987868
Completely revised throughout for this second edition, Managing Quality in Architecture addresses the new ISO 9001 standards after the significant 2015 revision. ISO 9001 is the global standard for quality, and firms certified under the 2008 edition have three years to upgrade their quality systems to the new Standard. This book helps architects, engineers and other designers working in the built environment to develop appropriate quality systems that meet the requirements of the international Standard. Importantly, the 2015 Standard integrates risk management with quality, something that earlier versions did not. Risk is an extremely important factor in professional design practice, and this important element is fully explored in the new edition. Similarly, the role of BIM in quality management is addressed as an integral part of practice. International contributions from the USA and Australia provide expertise in each topic, and case studies from the USA, Japan, Australia, New Zealand and the United Nations Office of Project Services provide easy-to-follow illustrations of the important areas to understand. The focus is completely practical, rather than theoretical, affording readers a concise picture of how the issues of excellence and quality performance flow across every aspect of design practice.
Author : Ray Tricker
Publisher : Routledge
Page : 258 pages
File Size : 40,5 Mb
Release : 2016-06-23
Category : Business & Economics
ISBN : 9781317685623
ISO 9001: 2015 In Brief provides an introduction to quality management systems for students, newcomers and busy executives, with a user friendly, simplified explanation of the history, the requirements and benefits of the new standard. This short, easy-to-understand reference tool also helps organisations to quickly set up an ISO 9001:2015 compliant Quality Management System for themselves at minimal expense and without high consultancy fees. Now in its fourth edition, ISO 9001:2015 In Brief consists of a number of chapters covering topics like: What is Quality? – An introduction to the requirements and benefits of quality, quality control and quality assurance What is a QMS? – The structure of a Quality Management System and associated responsibilities. Who produces Quality Standards? – An opportunity to see how interlinked the various Standards Bodies are today. What is ISO 9001:2015? - The background to this particular standard, how it has grown and developed over the years and what ‘Annex SL’ is all about. What other standards are based on ISO 9001:2015? – Details of other standards that replicate or are broadly based on ISO 9001:2015. What to do once your QMS is established – Process improvement tools, internal auditing and the road to ISO 9001:2015 certification. This is supported by: Annex A – A summary of the requirements of ISO 9001:2015 - including an overview of the content of the various clauses and sub clauses, the likely documentation required and how these would affect an organization. A cross-reference to the previous ISO 9001:2008 Clauses is also provided as well as a complete bibliography and glossary.